D-Link DCM-301 User Manual - Page 14

Appendix B - Contacting Technical Support Contacting Technical Support D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. customers can contact D-Link technical support through our website or by phone. Before you contact technical support, please have the following ready: • Model number of the product (e.g. DCM-301) • Hardware Revision (located on the label on the bottom of the modem (e.g. rev E1)) • Serial Number (s/n number located on the label on the bottom of the modem). You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues. For customers within the United States: Phone Support: (877) 453-5465 Internet Support: http://support.dlink.com D-Link DCM-301 User Manual 14