DELPHI SKYFi2 User Guide - Page 30
Contact XM Satellite Radio see - xm radio receiver
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If this happens: You do not receive all XM channels you have subscribed to. Audio sounds distorted. Audio is too soft. You cannot tune to a channel. No song title or artist name displayed. Audio has static while listening through an FM radio. Audio on XM instant traffic and weather channels sounds different from other XM channels. You should: Contact XM Satellite Radio (see page 6). Reduce audio output level (see page 15). Increase audio output level (see page 15). Check that you have not chosen to skip that channel (see page 24). If the problem persists, contact XM Satellite Radio at 1.800.967.2346. Verify that you are authorized to receive that channel as part 29 of your XM subscription, and that you have not asked XM Satellite Radio to block that channel. Nothing is wrong with your SKYFi2. That information may be in the process of being updated. On some sports and news channels, there is no title or artist information. Change to another FM frequency (see page 14). If the problem persists and you are using the wireless FM modulator in a vehicle, change to a hard-wired FM modulator (see page 15, page 27). Nothing is wrong with your SKYFi2. These channels use a different audio technology than the other XM channels. Reference