DIRECTV R16NC-500 User Guide

DIRECTV R16NC-500 Manual

Get DIRECTV R16NC-500 PDF manuals and user guides View all DIRECTV R16NC-500 manuals
Add to My Manuals
Save this manual to your list of manuals

DIRECTV R16NC-500 manual content summary:

  • DIRECTV R16NC-500 | User Guide - Page 1
    DVR RECEIVERS USER GUIDE DIRECTV® PLUS DVR
  • DIRECTV R16NC-500 | User Guide - Page 2
    STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in conjunction with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take any additional
  • DIRECTV R16NC-500 | User Guide - Page 3
    3
  • DIRECTV R16NC-500 | User Guide - Page 4
    4 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 5
    We'll take you step by step through everything from pushing the POWER button to recording your favorite programs. This user guide applies to the DIRECTV Plus® DVR (Digital Video Recorder). Because this user guide was designed to accommodate several models of DIRECTV® Receivers, your receiver and its
  • DIRECTV R16NC-500 | User Guide - Page 6
    Buttons 15 DVR Control Buttons 16 The Progress Bar 17 Live Buffer 18 CHAPTER 2 - CHANNELS & PROGRAM INFO Program Guide 20 Local Channels 20 Unsubscribed Channels 20 Interactive Channels 21 Mini-guide 22 Filtering the Guide 22 Guide Options 23 Channel Banner 24 TV Options 25 View
  • DIRECTV R16NC-500 | User Guide - Page 7
    Options 49 Managing My Playlist 50 Manage Recordings 52 To Do List 52 Prioritizer 53 History 54 Purchases 54 Manual Recordings 54 Recording Defaults 55 Recording from Your Computer or Phone 56 CHAPTER 5 - EXTRAS Messages & Caller ID 60 DIRECTV™ iPad® App 61 GameSearch 62 GSN Game
  • DIRECTV R16NC-500 | User Guide - Page 8
    66 Guided Setup 66 Activate Your DIRECTV® Service 66 Connections 67 Your Phone Connection 67 Connections for Auxiliary Equipment 67 System Setup 70 Info & Test 70 Satellite 71 Remote Control 71 Audio 72 Display 73 Access Card 74 Reset 75 CHAPTER 7 - HELP & TROUBLESHOOTING Help
  • DIRECTV R16NC-500 | User Guide - Page 9
    APPENDICES Appendix 1: Receivers Front and Back Panels ........118 Index 122 9
  • DIRECTV R16NC-500 | User Guide - Page 10
    Care Your DIRECTV® Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of the equipment , does not operate normally, or has been dropped. 10 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 11
    or shock. It's also important to use only the type of power source indicated on the marking label or in this manual. • Avoid audio hum or interference by Shock - never attempt to disassemble the DIRECTV® Receiver yourself; always take it to a qualified service person when repair is required. Opening
  • DIRECTV R16NC-500 | User Guide - Page 12
    acquisition. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically behind the card door on the front panel of your receiver. Model No. * Serial No. Acquisition Date Dealer/Address/Phone Access Card * Receiver ID * 12 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 13
    CHAPTER 1 - YOUR REMOTE CONTROL YOUR REMOTE CONTROL 14 Turning Your Equipment On and Off 14 Navigation and Destination Buttons 15 Shortcut Buttons 15 DVR Control Buttons 16 THE PROGRESS BAR 17 LIVE BUFFER 18 13
  • DIRECTV R16NC-500 | User Guide - Page 14
    remote has already been programmed to operate your TV. If you need to reprogram the remote for a new TV or other audio-visual equipment, press MENU, select Parental, Fav's & Setup, then System Setup, then Remote, and follow the step by step instructions. Use the POWER (PWR) button and Mode Switch to
  • DIRECTV R16NC-500 | User Guide - Page 15
    screen. Press the ACTIVE button to go to the DIRECTV Interactive services home page. The LIST button takes you to the Playlist. Press EXIT to get out of any menu screen and return to live TV. Use the ARROW buttons and SELECT button to navigate though the guide or any menu screen. Press BACK to move
  • DIRECTV R16NC-500 | User Guide - Page 16
    that point. Holding down REPLAY jumps to the beginning of the program. ADVANCE / JUMP TO END OF PROGRAM Jumps ahead in recorded or live-stored video by 30 seconds. Press multiple times to skip multiples of 30 seconds. Hold down to continue to the end of the program. 16 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 17
    Chapter Chapter 1 2 The Progress Bar When you use the DVR control buttons, this indicator bar appears at the The Progress Bar 3 4 5 6 7 If you press the RECORD button during a live show, the progress bar turns orange and the orange record icon appears next to the title of the show. 12:00p
  • DIRECTV R16NC-500 | User Guide - Page 18
    want to flip between two shows at the same time and not lose the ability to go back in time on either channel you can record them both and then use the PREV(ious) button on the remote to toggle between them. 18 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 19
    CHAPTER 2 - CHANNELS & PROGRAM INFO PROGRAM GUIDE 20 CHANNEL BANNER 24 TV OPTIONS 25 MENU 26 SEARCH FOR SHOWS 28 PARENTAL CONTROLS 31 FAVORITE CHANNELS 37 19
  • DIRECTV R16NC-500 | User Guide - Page 20
    to move ahead in time 12 hours, once there use the RED button to come back 12 hours). If you press GUIDE twice, you'll see a screen that lets you filter the guide. See "Filtering the Guide" later in this chapter for details. Local Channels Your DIRECTV-provided local channels can be found in the
  • DIRECTV R16NC-500 | User Guide - Page 21
    the yellow highlight box appears. To exit an interactive channel, press GUIDE and pick the channel you want to move to or you can type the hottest channels on one screen. Move the yellow highlight box around using the direction arrows on your remote to hear the audio associated with each channel.
  • DIRECTV R16NC-500 | User Guide - Page 22
    button to display a one-line mini program guide. You can use it for the current channel or you can guide to see how it is being filtered. One-line mini-guide Note: Since the filtering is temporary, it only lasts as long as you keep the program guide up on the screen. 22 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 23
    the type of show you want, to see a complete listing of what is available in the guide in chronological order. Change Favorites List By default, your program guide displays all channels offered by DIRECTV, some of which may not be in your programming package. "Change favorites list" allows you to
  • DIRECTV R16NC-500 | User Guide - Page 24
    Channel Banner Channel Banner When you find a current show in the guide you want to watch, press SELECT and the receiver changes to that channel. The channel banner briefly displays at the top . Select "More Info" for detailed program information and other options. 24 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 25
    Chapter Chapter Chapter Chapter 1 2 3 4 TV Options While watching TV you can press theYELLOW button for quick The list is reset if you turn off your DIRECTV Receiver. Change Favorites List Select "Change Favorites List" to update the program guide to show only the channels you want to see.
  • DIRECTV R16NC-500 | User Guide - Page 26
    Cinema Displays the DIRECTV CINEMA home page. Search for Shows Use this feature to instantly find movies, shows, people, sports, etc... for you to watch or record. Manage Recordings Prioritize upcoming recordings, view recording history and change recording defaults. 26 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 27
    ID service from your telephone provider). Customer Care & Help Access onscreen help for features, FAQs, and troubleshooting tips. Parental, Fav's & Setup Set parental control limits, choose favorite channels for a customized program guide, and choose settings for your TV, remote, and DIRECTV® System
  • DIRECTV R16NC-500 | User Guide - Page 28
    few letters will usually get you close enough. Search by "Title" Use the onscreen keypad to type in the first 3-4 characters of your DIRECTV CINEMA titles have a VOD icon next to them. Highlight a title and press SELECT for program info and recording and other options. 28 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 29
    programs for the person selected. Autorecords are persistent. Therefore, any time a program becomes available in the Guide that matches your Person, it will automatically be recorded. Search by "Channel" Use the onscreen keypad to enter the first few letters of the channel name. For example, type in
  • DIRECTV R16NC-500 | User Guide - Page 30
    . "Recent Searches" This handy feature displays a list of your 25 most recent searches in case you want to update or reuse a search you used previously. Press MENU on your remote, select "Search for Shows" then select "Recent Searches". Highlight a previous search from the list and press "SELECT
  • DIRECTV R16NC-500 | User Guide - Page 31
    's for mature content, spending amounts, or even the number of hours of TV watching allowed, you're always able to keep limitations where you want them for the whole family. Press MENU, select "Parental, Fav's & Setup", select "Parental Controls", and then "Edit Settings". You'll see the
  • DIRECTV R16NC-500 | User Guide - Page 32
    limitations set. He or she will not be allowed to proceed without the passcode. Using your passcode, you can easily override the limits. Making multiple entries aimed at guessing temporarily unlocked, turning the receiver off will turn the parental controls back on. 32 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 33
    unlock options, press MENU, select "Parental Fav's & Setup", then select "Parental Controls". Various options for removing restrictions your account number. Adult Channels Hide adult channels in the program guide, Manage Recordings screens, and when channel surfing. Select "Adult Ch's" then
  • DIRECTV R16NC-500 | User Guide - Page 34
    or blocking shows by TV rating (i.e. TV_MA) you can also set ratings limits for particular types of content such as, Fantasy Violence (FV), Dialogue (D), Language (L), Sexual Content (S) and Violence (V). A description of each content type displays when highlighted. 34 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 35
    -selected channels. Select "Chan Blocks". Scroll down the channel list and select those you wish to block. You can also key in channel numbers or use "Block All" or "Allow All" to save time. Parental Controls 3 4 5 6 7 8 CHAPTER 2 - Channels & Program Info 35
  • DIRECTV R16NC-500 | User Guide - Page 36
    Viewing Hours Specify days and times when TV watching is allowed in your household. Select "Hours", then select the start times and durations for viewing. You can set hours based on "school nights" - Monday-Thursday - and/or weekend nights-Friday-Saturday, and Sunday. 36 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 37
    in the guide as well as, when you're channel surfing in live TV. You can create up to two custom lists on this receiver. You can also choose "Channels I Get" to see only the channels that are in your DIRECTV programming package. Press MENU on your remote, select "Parental, Fav's & Setup", then
  • DIRECTV R16NC-500 | User Guide - Page 38
    38 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 39
    CHAPTER 3 - DIRECTV CINEMA™ & PAY PER VIEW DIRECTV CINEMA 40 PAY PER VIEW EVENTS 41 39
  • DIRECTV R16NC-500 | User Guide - Page 40
    guide, highlight the title and press INFO on your remote. Select the Record option and follow the onscreen instructions. As long as your receiver is connected to a land-based phone line or the Internet, you can use your remote to order. Otherwise, order on directv.com. Your receiver lets you record
  • DIRECTV R16NC-500 | User Guide - Page 41
    Per View Events Special events like UFC, Boxing, WWE and more are listed in the program guide starting on channel 117. Ordering PPV events works the same way as ordering DIRECTV CINEMA movies from the program guide. See previous section for details. Pay Per View Events 2 3 4 5 6 7 8 CHAPTER
  • DIRECTV R16NC-500 | User Guide - Page 42
    42 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 43
    CHAPTER 4 - RECORDINGS RECORDING A SINGLE SHOW 44 RECORDING A SERIES 46 WATCHING AND DELETING YOUR RECORDED SHOWS ....47 MY PLAYLIST 48 Playlist Options 49 Managing My Playlist 50 MANAGE RECORDINGS 52 RECORDING FROM YOUR COMPUTER OR PHONE 56 43
  • DIRECTV R16NC-500 | User Guide - Page 44
    . Simply find it in the program guide and use the RECORD button as described above. The orange record icon appears to let you know that your show is being recorded or is scheduled to record. Note: You can record two shows at the same time with your DIRECTV DVR if you have made the proper connections
  • DIRECTV R16NC-500 | User Guide - Page 45
    Some live events and even a few TV shows run past their allotted time slot. Your DVR is very smart, but it sets up all recordings based on the start and stop times the broadcasters give us for the program guide. If you are watching while recording and you think your show might go into the
  • DIRECTV R16NC-500 | User Guide - Page 46
    guide or the To Do List, to change a record option press INFO and select "Rec. Series". Stopping an In-Progress Recording If you press the RECORD button a third time on a series, an onscreen message will appear giving you the choice "Cancel This", "Cancel All" or "Don't Cancel". 46 DIRECTV® PLUS DVR
  • DIRECTV R16NC-500 | User Guide - Page 47
    show) to start the show. You can use any of the DVR control buttons (like PAUSE, FFWD, ADVANCE, etc.) while watching your recorded show. If you press STOP, the return to full-screen live TV, press EXIT or select "Done". If you want to delete a show from your playlist, use the arrow keys to highlight
  • DIRECTV R16NC-500 | User Guide - Page 48
    My Playlist My Playlist The Playlist screen displays all your recorded programs. To get to the Playlist screen directly, press LIST on the remote, or press MENU and select "My Playlist". series to play all the episodes in the folder, in order from oldest to newest. 48 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 49
    . This option will help you find what you want faster, once you start to record a lot of programs. This is just a temporary filter for your list, so just order of Playlist" to pick how you want to arrange the order of your recorded shows. You can sort by date with the newest at the top (that's
  • DIRECTV R16NC-500 | User Guide - Page 50
    series individually. You can also use this option to close them all. Managing My Playlist Your DVR has lots of recording space but it is possible to fill up the hard drive if you record regularly. A quick way to "Keep" it in your Playlist until you delete it. 37% Free 50 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 51
    recordings "Keep Until I Delete", but if your hard drive ever fills up, new recordings can't take place. Another way to manage your Playlist is to delete recordings . DIRECTV CINEMA Press the GREEN button to go to the DIRECTV CINEMA home page. My Playlist 4 5 6 7 8 CHAPTER 4 - Recordings 51
  • DIRECTV R16NC-500 | User Guide - Page 52
    and the furthest in the future at the bottom. You can use this screen to make sure your recordings are properly scheduled or to delete future scheduled recordings you no longer want to record. The To Do list does not display DIRECTV CINEMA programs scheduled for download over the Internet; these are
  • DIRECTV R16NC-500 | User Guide - Page 53
    displays a prioritized list of all the series you've scheduled to record. If there is a series recording conflict and the receiver must choose which show to record, it uses this list to determine the priority. As you set up series recordings, the most recent series goes to the bottom of the list in
  • DIRECTV R16NC-500 | User Guide - Page 54
    case, select Manual and enter all of the options as you wish, including whether you want this to be a one-time or recurring recording (i.e. every Tuesday), channel, day and date, start time and duration. You can schedule a manual recording up to 14 days in advance. 54 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 55
    . If you select "All Episodes" for a show that appears many times in the guide, you may find it uses disk space rapidly. The Keep Until option lets you keep a recording until you delete it or until the disk is full, in which case the DVR can delete it automatically if the disk fills up
  • DIRECTV R16NC-500 | User Guide - Page 56
    and click "Record". If you have more than one DVR in your home, choose the DVR you want to record to and then click "Record to Receiver". Note: If you have a mix of HD and SD DVRs in your home, make sure not to pick an HD movie for your SD DVR. It will not record. 56 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 57
    episode or an entire series Order DIRECTV CINEMA™ right on your phone (available for iPhone, Android, Palm, BlackBerry and Windows Phone 7), no need to have your receiver connected to a phone line Record to any DIRECTV DVR in your home Go to directv.com/mobileapps for more information. CHAPTER
  • DIRECTV R16NC-500 | User Guide - Page 58
    58 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 59
    CHAPTER 5 - EXTRAS MESSAGES & CALLER ID 60 DIRECTV™ IPAD® APP 61 GAMESEARCH 62 GSN GAME LOUNGE 62 SCOREGUIDE 63 59
  • DIRECTV R16NC-500 | User Guide - Page 60
    through your phone company and your receiver must be connected to the phone line. You can review your 25 most recent calls in the call log at any time. To see your call log, press MENU, select "Messages & Caller ID", select "Edit Settings", then select "Caller ID". 60 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 61
    TV experience. Get instant access to your favorite channels, shows and sports scores. Customize your home screen with the programming you watch most. Plus, program your DVR from wherever you are. Features: Use , and photos. Go to directv.com/ipad for more information. DIRECTV™ iPad® App CHAPTER 5
  • DIRECTV R16NC-500 | User Guide - Page 62
    Game Lounge The GSN Game Lounge service (Channel 110) contains memory and skill games that you can play onscreen using only your remote. There are free as well as subscription-only games. If you become a top scoring player you will see your name on the leader board. 62 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 63
    of our special sports and entertainment channels. Look for an onscreen popup that lets you know when interactive content is available and follow the onscreen instructions to use the interactive features. ScoreGuide™ 2 3 4 5 6 7 8 CHAPTER 5 - Extras 63
  • DIRECTV R16NC-500 | User Guide - Page 64
    64 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 65
    CHAPTER 6 - SETTINGS SETUP AND ACTIVATION 66 CONNECTIONS 67 SYSTEM SETUP 70 Info & Test 70 Satellite 71 Remote Control 71 Audio 72 Display 73 Access Card 74 Reset 75 65
  • DIRECTV R16NC-500 | User Guide - Page 66
    have had to reset your receiver for any reason, you will need to follow the guided setup screens before starting DIRECTV Service. 1. Make sure the MODE switch at the top of the remote control is set to DIRECTV, which is the far-left position. 2. Press PWR. The DIRECTV DVR will turn on. (Make sure
  • DIRECTV R16NC-500 | User Guide - Page 67
    your setup. Note: Never connect an IN to an IN or an OUT to an OUT. All A/V jacks and inputs are color coded. Always match the color of the plug to the same color of the jack. Tip: To obtain the best picture quality, make sure the receiver is connected directly to the TV
  • DIRECTV R16NC-500 | User Guide - Page 68
    manuals for that equipment to see the connection options specific to each make and model. The following images show examples of how your receiver may be connected, using the supported video and audio connections for the TV, the surround sound, and the DVD player/burner or VCR. 68 DIRECTV® PLUS DVR
  • DIRECTV R16NC-500 | User Guide - Page 69
    an example of a TV that has RCA connectors as the best audio/video inputs and a surround sound system with a digital audio coax connector as the best audio input: This example also shows using a VCR or DVD burner with RCA audio and video connectors. DIRECTV DVR Television Surround System Surround
  • DIRECTV R16NC-500 | User Guide - Page 70
    and any current recordings. The System Info screen lets you review your basic system information such as receiver model, receiver ID, access card number and software version, as well as current receiver settings. This information can be useful during troubleshooting. 70 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 71
    your DIRECTV Receiver. However, you can also program the AV1, AV2 and TV positions to control other equipment such as your TV, DVD, VCR or Stereo. Select "Remote" and then select either "Program Remote", "IR/RF Setup", or "Receiver Mode". Program Remote Follow the step-by-step instructions to
  • DIRECTV R16NC-500 | User Guide - Page 72
    Setup IR/RF Setup Certain remote control models feature RF (radio frequency) capability. Refer to the model number printed on the top left corner of your DIRECTV Remote Control. A letter R at the end of the model number (which may be followed by other letters) indicates that the remote supports
  • DIRECTV R16NC-500 | User Guide - Page 73
    "Parental, Fav's & Setup", then "Display" and then press the GREEN and TV Ratio " and " Time Zone " screens. Preferences These are user interface display settings which include: Guide shows: Select whether you want the first press of the GUIDE button to take you directly to the program guide
  • DIRECTV R16NC-500 | User Guide - Page 74
    Access Card unless you have a new access card provided by DIRECTV. DIRECTV will provide new access cards and instructions when necessary. Follow the onscreen directions to replace your access card. You will need your old and new access cards to complete this process. 74 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 75
    of the receiver. This option does not affect your settings and scheduled recordings. "Reset Defaults , language and scheduled recordings, and restores the receiver configuration to how it memory and starts over like a new receiver. WARNING: All your recordings will be erased from the hard drive
  • DIRECTV R16NC-500 | User Guide - Page 76
    76 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 77
    CHAPTER 7 - HELP & TROUBLESHOOTING HELP 78 TROUBLESHOOTING TIPS 79 FREQUENTLY ASKED QUESTIONS 82 77
  • DIRECTV R16NC-500 | User Guide - Page 78
    remote control, receiver features, and troubleshooting. To exit the Customer Information channel, press CHAN UP/DOWN, press GUIDE, or enter a channel number to tune to. You can also find answers to all your questions on DIRECTV's Answer Center at support.directv.com. 78 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 79
    guide information to be acquired. - If the problems persist, try unplugging the power cord of the DIRECTV DVR for 15 seconds, then plug it in again. - If the above two items don't work, try reauthorizing your receiver. On a computer, go to directv.com/reauthorize and follow the onscreen instructions
  • DIRECTV R16NC-500 | User Guide - Page 80
    complete. Your receiver must be plugged in to AC power to receive any updates instructions to follow. Most onscreen messages supply an error code in parentheses. Go to directv.com/troubleshooting Service at 1-800-531-5000 and mention the error code number when prompted. 80 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 81
    system test on your DVR: 1. Turn on your TV and the DVR. 2. Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press MENU to display the Quick Menu. 3. Select "Parental, Fav's & Setup". 4. Select "System Setup", then "Info & Test
  • DIRECTV R16NC-500 | User Guide - Page 82
    sure your TV is on channel 3 or 4. - Press TV INPUT on your DIRECTV remote to cycle through the "sources" or pieces of equipment whose signal is displayed on your TV. TV INPUT must be programmed to work; see Chapter 6, "System Setup, Remote Control" for instructions. 82 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 83
    VCR remote or on the VCR's front panel. - If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV® Receiver back on. - Check your connections and cables. DIRECTV DVR will not turn on Your receiver won't turn on with either the remote or from the
  • DIRECTV R16NC-500 | User Guide - Page 84
    unexpectedly Your receiver changes to a different channel without a remote control command. Possible Causes: - A scheduled recording may be about to begin, so the receiver is changing channels to record the show as requested. - Your TV's timer may have been activated. 84 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 85
    or that you don't subscribe to. Solution: - Check that DIRECTV DVR and TV are both powered on. - Read Chapter 6, "Connections for Auxiliary Equipment" for instructions about connecting your receiver. - Press the INPUT button on the TV remote control to change video source. - Try another channel and
  • DIRECTV R16NC-500 | User Guide - Page 86
    to clear and your signal should return to normal. - If there are no weather problems in your area, reset your DIRECTV DVR using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for 15 seconds and then plugging it back in. - You can also check all
  • DIRECTV R16NC-500 | User Guide - Page 87
    Setup". Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected. - To refresh your receiver information, go to directv.com/reauthorize. You will need to be logged into your account on directv.com to complete this process. CHAPTER 7 - Help & Troubleshooting
  • DIRECTV R16NC-500 | User Guide - Page 88
    ) may have changed on the receiver or your TV. - The cables between your TV and the receiver may not be connected properly, or there may be a problem with an external stereo or surround sound system. - Verify that your surround sound system is working, if applicable. 88 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 89
    and follow the onscreen instructions. Caller ID not working Caller ID information isn't showing on your TV screen when phone calls come in. Possible Causes: - You don't subscribe to Caller ID service through your local phone company. - The Caller ID feature in your DIRECTV® Receiver is turned off
  • DIRECTV R16NC-500 | User Guide - Page 90
    Series recording. If you delete a Series by pressing RECORD on an episode in the Guide, you receiver and TV. Adjust the content ratings, if necessary. I wanted to record a program, but I got an error message saying it conflicted with another scheduled record. What do I do? Your DIRECTV DVR can record
  • DIRECTV R16NC-500 | User Guide - Page 91
    may have manually ended the recording. Solution: - Try setting the end time of the recording in the Record Options so the recording ends one or two minutes later (or more, if necessary). You may be able to record the same program again later in the week. Check the Program Guide for additional
  • DIRECTV R16NC-500 | User Guide - Page 92
    manually deleted the program. - The hard drive on your DVR is full. The program may not have recorded. - The receiver may have deleted older recordings to change it to "I Delete", use the ARROW button to move over to Update and press SELECT. - If you recorded a DIRECTV CINEMA movie or Pay Per View
  • DIRECTV R16NC-500 | User Guide - Page 93
    description for your receiver to determine whether the program is a repeat. Solution: - When you set up a series, make sure you select only the First Run option. This is the default for one-touch recording unless you have changed your default recording settings. CHAPTER 7 - Help & Troubleshooting 93
  • DIRECTV R16NC-500 | User Guide - Page 94
    always the problem. - Trying to operate equipment other than your DIRECTV Receiver? - Remote sensor on the receiver could be control has been programmed to your DIRECTV Remote Control. See Chapter 6, "System Setup, Remote Control" for instructions on how to program your DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 95
    CHAPTER 8 - WARRANTY AND OTHER INFORMATION LIMITED 90-DAY WARRANTY 96 DIRECTV PROTECTION PLAN 99 FCC CUSTOMER INFORMATION 101 TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS 105 95
  • DIRECTV R16NC-500 | User Guide - Page 96
    Warranty DIRECTV warrants your DIRECTV Plus® DVR (Model Number: R16, R22) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of acquisition. Who is Covered? You must have proof of acquisition to receive warranty service. A receipt
  • DIRECTV R16NC-500 | User Guide - Page 97
    setup of the product. Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used your product. Before Requesting Repair Service... Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. CHAPTER 8
  • DIRECTV R16NC-500 | User Guide - Page 98
    90-Day Warranty To Get Warranty Service... Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-531-5000. A VARY FROM STATE TO STATE. DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-531-5000 98 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 99
    Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV® System, including: Professional In-home service calls when needed Dedicated Technical Support 24-hour a day Power surge related
  • DIRECTV R16NC-500 | User Guide - Page 100
    DIRECTV where authorized by law. Certain limitations may apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at directv.com/protection. 100 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 101
    , Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-531-5000 • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Number: R or HR Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. This equipment has been
  • DIRECTV R16NC-500 | User Guide - Page 102
    not installed and used in accordance with the instructions, may cause which the DIRECTV Receiver is connected. • Consult the dealer or an experienced radio/TV technician for to Identify and Resolve Radio and TV Interference Problems". This booklet is available from DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 103
    modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may connect DIRECTV® Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may
  • DIRECTV R16NC-500 | User Guide - Page 104
    If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is
  • DIRECTV R16NC-500 | User Guide - Page 105
    or its licensors and you agree to execute any document reasonably requested by DIRECTV to evidence such ownership rights. Certain third party software used in connection with the Receiver may be made directly available to you by the providers thereof. The source code to certain software subject
  • DIRECTV R16NC-500 | User Guide - Page 106
    SOFTWARE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGE (INCLUDING LOSS OF PROFITS, LOST SAVINGS, LOSS OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE, EVEN IF DIRECTV OR ITS
  • DIRECTV R16NC-500 | User Guide - Page 107
    Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 F. Third Party Beneficiaries DIRECTV'S LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS, AS APPLICABLE. YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND
  • DIRECTV R16NC-500 | User Guide - Page 108
    is not allowed. Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 109
    USE OF SOFTWARE ("TERMS") For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive is not the original, so that any problems introduced by others will not reflect on the
  • DIRECTV R16NC-500 | User Guide - Page 110
    and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 111
    above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer,
  • DIRECTV R16NC-500 | User Guide - Page 112
    TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS") operating system on which the executable runs, unless that component patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, 112 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 113
    of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program
  • DIRECTV R16NC-500 | User Guide - Page 114
    SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 115
    See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this program; the appropriate parts of the General Public License. Of course, the commands you use may be called something other than `show w' and `show c'; they could
  • DIRECTV R16NC-500 | User Guide - Page 116
    program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License. 116 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 117
    APPENDICES APPENDIX 1: RECEIVERS FRONT AND BACK PANELS..118 117
  • DIRECTV R16NC-500 | User Guide - Page 118
    Appendix 1: Receivers Front and Back Panels DIRECTV Plus® DVR FRONT PANEL: The buttons on the front panel perform the same functions as the remote control. You can use the front panel buttons 7 8 9 10 Your equipment may not look exactly like the model illustrated. 118 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 119
    Front and Back Panels 1. DOOR PANEL, USB PORT - For future use. USB 2.0 Host(FRONT/REAR EACH 5V = 500mA) 2. POWER - Turns your DIRECTV Plus® DVR on or off. Your DIRECTV Plus® DVR still records and receives messages when powered off. The power light flashes when you press a key on the remote
  • DIRECTV R16NC-500 | User Guide - Page 120
    Appendix 1: Receivers Front and Back Panels BACK PANEL: 1 2 3 45 6 7 8 9 Your equipment may not look exactly like the model illustrated. 120 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 121
    applicable, is made to this satellite in port. 2. SATELLITE IN 2 - Connect the second line from your satellite dish here. 3. OFF AIR IN - Connect a standard TV antenna or cable feed to the DIRECTV Receiver using this jack. 4. USB - For future use. USB 2.0 Host(FRONT/REAR EACH 5V = 500mA) 5. S-VIDEO
  • DIRECTV R16NC-500 | User Guide - Page 122
    Display - 73-74 Dolby Digital - 73 Download - 21, 27, 52, 60, 82, 105, inside back cover DVD burner - 69 DVR Control Buttons - 16, 17, 47 DVR Scheduler Mobile App - 57 122 DIRECTV® PLUS DVR USER GUIDE E Episodes - 46, 48, 50, 51, 55, 57, 90, 93, Inside Back Cover Erase - 75, 90 Error Messages - 80
  • DIRECTV R16NC-500 | User Guide - Page 123
    - 20 Lock (Parental Controls) - 32 M Main Menu - 15, 26, 119 Manage Recordings - 26, 40, 52-55 Mark & Delete - 47 Messages - 27, 60, 80 Mini-guide - 22 Mobile Phone - 57 Mode Switch - 14, 16, 66, 71, 81, 83, 94, back cover Model Number - 12, 72, 96, 101 Movie Ratings - 34 Mute - 88, 89, back
  • DIRECTV R16NC-500 | User Guide - Page 124
    - 66 buttons - 14, 15, 16 iPad - 61 IR/RF setup - 72 modes - 14, 71 problems - 94 program remote - 71 receiver mode - 14 Remote Recording - 56-57 Repair - 11, Reset - 33, 75, 79, 82, 83, 85, 86, 88, 89, 124 DIRECTV® PLUS DVR USER GUIDE 119 Resolution - 70 Restart - 75 RF Remote - 72 S Satellite
  • DIRECTV R16NC-500 | User Guide - Page 125
    66, 80, 86, 90 System Setup - 70-75 System Software Updates - 80 System Test - 81 S-video - 68, 69, 121 T Temporarily Unlock - 32, 33 Terms & Conditions for Use of Software - 105-116 Tickmarks - 16 To Do List - 52, 85 Troubleshooting - 79-81 TV Problems - 82, 85 TV Ratings - 34-35 TV Ratio - 73, 74
  • DIRECTV R16NC-500 | User Guide - Page 126
    Notes 126 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 127
    Notes 127
  • DIRECTV R16NC-500 | User Guide - Page 128
    high-definition and/or recording with certain consumer electronics equipment attached to the receiver. Please contact the ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM DVR User Guide Version 3.8B - 080612 128 DIRECTV® PLUS DVR USER GUIDE
  • DIRECTV R16NC-500 | User Guide - Page 129
  • DIRECTV R16NC-500 | User Guide - Page 130
    in the Guide program cell. LEFT and RIGHT arrows on the remote offer special functionality. Objects are scrollable above or below the visible window. UP and DOWN arrows on the receiver front panel offer special functionality. Indicates a program is set to record. Indicates record has been set
  • DIRECTV R16NC-500 | User Guide - Page 131
    or channel is allowed. Appears when at least one rating or channel is blocked. Used to create/enter passcodes in parental controls. On screen color hint indicating a special expire Indicates that the programs comes from DIRECTV CINEMA. Indicates a recorded program is not available for viewing.
  • DIRECTV R16NC-500 | User Guide - Page 132
    Guide, jumps 12 hours forward; other functions vary - look for hint on screen. VOLUME Raises or lowers volume. MUTE Toggles sound volume on/off. NUMBERS & DASH Change to a channel directly; also input numbers when needed in onscreen menus. DIRECTV & TV POWER ON Turns your DIRECTV® Receiver and TV
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
DVR RECEIVERS
USER GUIDE
DIRECTV
®
PLUS DVR
DVR RECEIVERS
USER GUIDE
DIRECTV
®
PLUS DVR