DIRECTV R16NC-500 User Guide - Page 83

DIRECTV DVR will not turn

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Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 Frequently Asked Questions - Press the INPUT button on the TV remote control to change the video source. - Press the TV/VCR button on the VCR remote or on the VCR's front panel. - If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV® Receiver back on. - Check your connections and cables. DIRECTV DVR will not turn on Your receiver won't turn on with either the remote or from the front panel. Possible Causes: - Remote batteries are dead. - Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver. - Wall outlet does not have power. Solution: - If remote is not turning on the receiver: • Make sure mode switch is all the way to left, then press PWR button on remote. • If still not responding, check batteries - green light should blink when any key is pressed. • If steady blinking, replace batteries. • If solid green light, make sure nothing is blocking the IR sensor. - If receiver does not respond to pressing the buttons on the front panel of the receiver: • Verify power cord is plugged in at both the wall outlet and rear panel of the receiver. • If receiver is plugged into a wall outlet, make sure it is not controlled by a wall switch. • If receiver is plugged into a power strip, make sure power strip is working. If the power strip is not working, press the reset button on the power strip OR unplug and plug back in (not all power strips have a reset button). CHAPTER 7 - Help & Troubleshooting 83 5 6 7 8

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CHAPTER 7 -
Help & Troubleshooting
Chapter
1
Chapter
2
Chapter
3
Chapter
4
Chapter
5
Chapter
6
Chapter
7
Chapter
8
83
Frequently Asked Questions
Possible Causes:
DIRECTV DVR will not turn on
Your receiver won’t turn on with either the remote or from the front panel.
- Remote batteries are dead.
- Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver.
- Wall outlet does not have power.
Solution:
-
If remote is not turning on the receiver:
•
Make sure mode switch is all the way to left, then press PWR button on remote.
•
If still not responding, check batteries – green light should blink when any key is pressed.
•
If steady blinking, replace batteries.
•
If solid green light, make sure nothing is blocking the IR sensor.
-
If receiver does not respond to pressing the buttons on the front panel of the receiver:
•
Verify power cord is plugged in at both the wall outlet and rear panel of the receiver.
•
If receiver is plugged into a wall outlet, make sure it is not controlled by a wall switch.
•
If receiver is plugged into a power strip, make sure power strip is working. If the power strip is not working, press the reset
button on the power strip OR unplug and plug back in (not all power strips have a reset button).
- Press the INPUT button on the TV remote control to change the video source.
- Press the TV/VCR button on the VCR remote or on the VCR’s front panel.
- If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV
®
Receiver back on.
- Check your connections and cables.