DIRECTV R16NC-500 User Guide - Page 84

DIRECTV, DVR turns off while playing, DIRECTV DVR turns on or changes channels unexpectedly

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Frequently Asked Questions DIRECTV DVR turns off while playing Your receiver turns off unexpectedly. Possible Causes: - Excessive heat may have caused the receiver to go into a standby state. - Electronic protection circuit may have been activated due to a power surge. - You may have blown a circuit breaker or be experiencing a power outage. - Parental viewing limits may have been activated on your DIRECTV® Receiver. Solution: - Ensure that your receiver has plenty of ventilation and that nothing is on top of the receiver. - Wait 30 seconds for internal circuits to reset, then turn receiver back on. - Check the circuit breakers in your home. - Consider using a line conditioner or surge protector. - Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected. - If parental limits are active, turn your DIRECTV® Receiver back on and enter your parental lock code at the prompt. DIRECTV DVR turns on or changes channels unexpectedly Your receiver changes to a different channel without a remote control command. Possible Causes: - A scheduled recording may be about to begin, so the receiver is changing channels to record the show as requested. - Your TV's timer may have been activated. 84 DIRECTV® PLUS DVR USER GUIDE

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84
DIRECTV
®
PLUS DVR
USER GUIDE
Possible Causes:
Solution:
DIRECTV
DVR turns off while playing
Your receiver turns off unexpectedly.
- Excessive heat may have caused the receiver to go into a standby state.
- Electronic protection circuit may have been activated due to a power surge.
- You may have blown a circuit breaker or be experiencing a power outage.
- Parental viewing limits may have been activated on your DIRECTV
®
Receiver.
- Ensure that your receiver has plenty of ventilation and that nothing is on top of the receiver.
- Wait 30 seconds for internal circuits to reset, then turn receiver back on.
- Check the circuit breakers in your home.
- Consider using a line conditioner or surge protector.
- Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected.
- If parental limits are active, turn your DIRECTV
®
Receiver back on and enter your parental lock code at the prompt.
DIRECTV DVR turns on or changes channels unexpectedly
Your receiver changes to a different channel without a remote control command.
Frequently Asked Questions
Possible Causes:
- A scheduled recording may be about to begin, so the receiver is changing channels to record the show as requested.
- Your TV’s timer may have been activated.