Dell C1760nw Color Laser Print User Guide - Page 216
Toner smears or print comes off/Stain on back side, Paper Type, General, Printing Preferences
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Toner smears or print comes off/Stain on back side Action Yes 1 The print media surface may be uneven. Try changing the Paper Type The task is complete. setting in the printer driver. For example, change the plain paper to thick. a On the General tab in Printing Preferences of the printer driver, change the Paper Type setting. Is the problem recovered? 2 Verify that the correct print media is being used. See "Supported Paper The task is complete. Types" on page 149. If not, use the print media recommended for the printer. Is the problem recovered? 3 Adjust the fusing unit temperature. a Launch the Tool Box, click Adjust Fusing Unit on the Printer Maintenance tab. b Adjust the fixing temperature by turning up the value for your printing media. c Click Apply New Settings. d Click close box to exit Tool Box. The task is complete. Is the problem recovered? No Go to action 2. Go to action 3. Contact Dell. 214 Troubleshooting