Dell Dimension 4600C Owner's Manual - Page 32

www.dell.com | support.dell.com Other technical problems GO TO THE DELL SUPPORT WEBSITE - Go to support.dell.com for help with general usage, installation, and troubleshooting questions.The support website offers several different tools to help you, such as Dell Forum-a chat room where you can communicate with other Dell customers about their computers and gain access to technical support through e-mail. See "Dell Support Website" on page 9 for more information about the website. See "Dell Technical Support Policy (U.S. Only)" on page 81 for a description of the hardware and software support provided by Dell. CALL DELL - If you cannot solve your problem using the Dell Support website or e-mail service, call Dell for technical assistance (see page 83). See "Dell Technical Support Policy (U.S. Only)" on page 81 for a description of the hardware and software support provided by Dell. General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Your computer locks up, particularly while using a specific device. • A recently added device does not work. • A sound card emits noise or demonstrates other problems. • Unintelligible characters print from the printer. • The mouse pointer does not move or "stutters" when it moves. • Messages appear stating that the computer is not operating at maximum performance. • Errors occur and programs crash for no apparent reason. • Nothing displays on the monitor. REMOVE ANY RECENTLY ADDED HARDWARE TO SEE IF IT RESOLVES THE CONFLICT - If removing the hardware resolves the conflict, see the hardware documentation for configuration and troubleshooting instructions. If the problem persists, contact the hardware manufacturer for technical assistance. CHECK YOUR OPERATING SYSTEM DOCUMENTATION FOR ADDITIONAL TROUBLESHOOTING INFORMATION CHECK FOR INTERRUPT REQUEST CONFLICTS - See page 52. 32 Solving Problems