Dell Dimension 4600C Owner's Manual - Page 44

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www.dell.com | support.dell.com Light Pattern A B C D A B C D A B C D = yellow = green = off Problem Description Memory modules are detected, but a memory failure has occurred. A possible expansion card failure has occurred. Suggested Resolution • If you have one memory module installed, reinstall it (see page 68) and restart the computer. • If you have two or more memory modules installed, remove the modules, reinstall one module see page 68), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer (see page 68). • If the problem persists, contact Dell (see page 83). 1 Determine if a conflict exists by removing a card (not the video card) (see page 65) and then restarting the computer. 2 If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. 3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 52). 4 If the problem persists, contact Dell (see page 83). 44 Advanced Troubleshooting

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44
Advanced Troubleshooting
www.dell.com | support.dell.com
Memory modules are detected, but a
memory failure has occurred.
•
If you have one memory module
installed, reinstall it (see page 68)
and restart the computer.
•
If you have two or more memory
modules installed, remove the
modules, reinstall one module
see page 68), and then restart the
computer. If the computer starts
normally, reinstall an additional
module. Continue until you have
identified a faulty module or
reinstalled all modules
without error.
•
If available, install properly working
memory of the same type into your
computer (see page 68).
•
If the problem persists, contact
Dell (see page 83).
A possible expansion card failure
has occurred.
1
Determine if a conflict exists by
removing a card (not the video
card) (see page 65) and then
restarting the computer.
2
If the problem persists, reinstall the
card that you removed, remove a
different card, and then restart
the computer.
3
Repeat this process for each card.
If the computer starts normally,
troubleshoot the last card removed
from the computer for resource
conflicts (see "Resolving Software
and Hardware Incompatibilities"
on page 52).
4
If the problem persists, contact
Dell (see page 83).
Light Pattern
Problem Description
Suggested Resolution
= yellow
= green
= off
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