Dell Latitude 7220EX Rugged Extreme Tablet Service Manual - Page 22

SupportAssist System Resolution, About, Updating the BIOS in Windows

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Option Thermal Events Power Events Description Allows you to view and clear the System Setup (Thermal) events. Allows you to view and clear the System Setup (Power) events. SupportAssist System Resolution Table 9. SupportAssist System Resolution Option Auto OS Recovery Threshold SupportAssist OS Recovery Description The Auto OS recovery threshold setup option controls the automatic boot flow for SupportAssist System Resolution Console and for Dell OS recovery tool. • OFF •1 • 2-Default •3 The SupportAssist OS Recovery option will enable or disable the boot flow for SupportAssist OS Recovery tool in the event of certain system errors. • SupportAssist OS Recovery This option is set by default. About License Information: It contains the Copyright information. Updating the BIOS in Windows Prerequisites It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. About this task NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Steps 1. Restart the computer. 2. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit. • Click Detect Product and follow the instructions on screen. 3. If you are unable to detect or find the Service Tag, click Choose from all products. 4. Choose the Products category from the list. NOTE: Choose the appropriate category to reach the product page 5. Select your computer model and the Product Support page of your computer appears. 6. Click Get drivers and click Drivers and Downloads. The Drivers and Downloads section opens. 7. Click Find it myself. 8. Click BIOS to view the BIOS versions. 22 System setup

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Option
Description
Thermal Events
Allows you to view and clear the System Setup (Thermal) events.
Power Events
Allows you to view and clear the System Setup (Power) events.
SupportAssist System Resolution
Table 9. SupportAssist System Resolution
Option
Description
Auto OS Recovery Threshold
The Auto OS recovery threshold setup option controls the
automatic boot flow for SupportAssist System Resolution Console
and for Dell OS recovery tool.
•
OFF
•
1
•
2
—Default
•
3
SupportAssist OS Recovery
The SupportAssist OS Recovery option will enable or disable the
boot flow for SupportAssist OS Recovery tool in the event of
certain system errors.
•
SupportAssist OS Recovery
This option is set by default.
About
License Information: It contains the Copyright information.
Updating the BIOS in Windows
Prerequisites
It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available.
About this task
NOTE:
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the
BIOS update is completed.
Steps
1.
Restart the computer.
2.
Go to
Dell.com/support
.
•
Enter the
Service Tag
or
Express Service Code
and click
Submit
.
•
Click
Detect Product
and follow the instructions on screen.
3.
If you are unable to detect or find the Service Tag, click
Choose from all products
.
4.
Choose the
Products
category from the list.
NOTE:
Choose the appropriate category to reach the product page
5.
Select your computer model and the
Product Support
page of your computer appears.
6.
Click
Get drivers
and click
Drivers and Downloads
.
The Drivers and Downloads section opens.
7.
Click
Find it myself
.
8.
Click
BIOS
to view the BIOS versions.
22
System setup