Dell Latitude E6400 ATG Setup and Quick Reference Guide  - Page 33

Error Messages, Pointing, Device, support.dell.com - test

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Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery (see your Service Manual failure. Possible at support.dell.com). battery failure or 2 If the problem persists, contact Dell. system board failure. 6 Video BIOS Test Contact Dell. Failure 7 CPU-cache test Contact Dell. failure Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. AUX IL IAR Y DE VI CE FAILU RE - The touch pad or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. See your Service Manual at support.dell.com for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 65). BAD C O M MA N D OR FI LE NAME - Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname. C A C H E D I S A B L E D D U E T O F A I L U RE - The primary cache internal to the microprocessor has failed. Contact Dell (see "Contacting Dell" on page 65). CD D R I V E CO N TR O LL E R F A I L U RE - The CD drive does not respond to commands from the computer. DATA ERROR - The hard drive cannot read the data. DE C RE A SI N G A V A I L A B L E M E M O R Y - One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. DI SK C: FAI LED I NI T IALI Z AT ION - The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40). Troubleshooting 33

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Troubleshooting
33
Error Messages
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
A
UXILIARY
DEVICE
FAILURE
The touch pad or external mouse may be faulty.
For an external mouse, check the cable connection. Enable the
Pointing
Device
option in the system setup program. See your
Service Manual
at
support.dell.com
for more information. If the problem persists, contact Dell
(see "Contacting Dell" on page 65).
B
AD
COMMAND
OR
FILE
NAME
Ensure that you have spelled the command
correctly, put spaces in the proper place, and used the correct pathname.
C
ACHE
DISABLED
DUE
TO
FAILURE
The primary cache internal to the
microprocessor has failed. Contact Dell (see "Contacting Dell" on page 65).
CD
DRIVE
CONTROLLER
FAILURE
The CD drive does not respond to
commands from the computer.
D
ATA
ERROR
The hard drive cannot read the data.
D
ECREASING
AVAILABLE
MEMORY
One or more memory modules may be
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them. See your
Service Manual
at
support.dell.com
for more
information.
D
ISK
C:
FAILED
INITIALIZATION
The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40).
5
Real-time clock
failure. Possible
battery failure or
system board failure.
1
Replace the battery (see
your
Service Manual
at
support.dell.com
).
2
If the problem persists, contact Dell.
6
Video BIOS Test
Failure
Contact Dell.
7
CPU-cache test
failure
Contact Dell.
Code
(repetitive
short beeps)
Description
Suggested Remedy