Dell Precision M4400 Service Manual

Dell Precision M4400 Manual

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  • Dell Precision M4400 | Service Manual - Page 1
    Precision™ Mobile Workstation M4400 Service Manual Troubleshooting Before Working on Your Computer Base Assembly Hinge Covers Hard Drive WLAN Card WWAN Card WPAN/UWB Card Fan Heat Sinks Processor Module Memory Coin-Cell Battery Modular Drive LED Cover Keyboard Right Speaker Grill and Fingerprint
  • Dell Precision M4400 | Service Manual - Page 2
    Page Base Assembly Dell Precision™ Service Manual Removing the Bottom of the Base Assembly Replacing the Bottom of the Base Assembly Removing the Base Assembly Replacing the Base Assembly CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped
  • Dell Precision M4400 | Service Manual - Page 3
    do not detach the processor from the system board. 15. Remove the discrete graphics heat sink (see Removing the Discrete Graphics Heat Sink). 16. Remove the coin-cell battery (see Removing the Coin-Cell Battery). 17. Disconnect the DC power cable from the system board. The DC power connector is the
  • Dell Precision M4400 | Service Manual - Page 4
    9. Replace the keyboard and LED cover (see Replacing the Keyboard). 10. Replace the display assembly (see Replacing the Display Assembly). 11. Reconnect the DC power cable to the system board. 12. Replace the coin-cell battery (see Replacing the Coin-Cell Battery). 13. Replace the discrete graphics
  • Dell Precision M4400 | Service Manual - Page 5
    Page Before Working on Your Computer Dell Precision™ Service Manual Recommended Tools What You Need to Know for Your Safety Removing the Battery Replacing the Battery After Working on Your Computer This document provides procedures for removing and installing the components in your computer. Unless
  • Dell Precision M4400 | Service Manual - Page 6
    for this particular Dell computer. Do not use batteries designed for other Dell computers. 1. Replace the battery. Slide the battery into the battery bay until it clicks into place. 2. Connect any external devices, such as a port replicator, battery slice, or cool slice, and replace any cards, such
  • Dell Precision M4400 | Service Manual - Page 7
    the BIOS Dell Precision™ Service Manual Flashing the BIOS From a CD Flashing the BIOS From the Hard Drive If a BIOS-update program CD is provided with a new system board, flash the BIOS from the CD. If you do not have a BIOS-update program CD, flash the BIOS from the hard drive. Flashing the BIOS
  • Dell Precision M4400 | Service Manual - Page 8
    to Contents Page Express Card Cage Dell Precision™ Service Manual Removing the Express Card Cage Replacing the Express Card Cage Removing the Express Card Cage CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 1. Follow
  • Dell Precision M4400 | Service Manual - Page 9
    Replacing the Keyboard). 6. Replace the display assembly (see Replacing the Display Assembly). 7. Replace the bottom of the base assembly (see Replacing the Bottom of the Base Assembly). 8. Replace the modular drive (see Replacing the Modular Drive). 9. Replace the hard drive (see Replacing the Hard
  • Dell Precision M4400 | Service Manual - Page 10
    Back to Contents Page Coin-Cell Battery Dell Precision™ Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. NOTICE
  • Dell Precision M4400 | Service Manual - Page 11
  • Dell Precision M4400 | Service Manual - Page 12
    Processor Module Dell Precision™ Service Manual Removing the Processor Module Replacing the Processor Module dell.com at: www.dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer. 2. Remove the bottom of the base assembly (see Removing the Bottom of the Base
  • Dell Precision M4400 | Service Manual - Page 13
    with a tech sheet to illustrate proper installation. 1. Align the pin-1 corner system board. 3. Replace the processor heat sink (see Replacing the Discrete Graphics Heat Sink). 4. Replace the fan (see Replacing the Fan). 5. Replace the bottom of the base assembly (see Removing the Bottom of the Base
  • Dell Precision M4400 | Service Manual - Page 14
    Back to Contents Page Heat Sinks Dell Precision™ Service Manual Removing the Processor Heat Sink Removing the Discrete Graphics Heat Sink Replacing the Discrete Graphics Heat Sink Replacing the Processor Heat Sink CAUTION: Before working inside your computer, read the safety information that shipped
  • Dell Precision M4400 | Service Manual - Page 15
    Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. Before installing the discrete graphics heat sink, the processor to the system board. 3. Replace the fan (see Replacing the Fan). 4. Replace the bottom of the base assembly (see Removing the Bottom of the Base Assembly). 5.
  • Dell Precision M4400 | Service Manual - Page 16
    Back to Contents Page I/O Board Dell Precision™ Service Manual Removing the I/O Board Replacing the I/O Board Removing the I/O Board CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 1. Follow the procedures in Before Working on Your
  • Dell Precision M4400 | Service Manual - Page 17
    Back to Contents Page
  • Dell Precision M4400 | Service Manual - Page 18
    Assembly Dell Precision™ Service Manual Removing the Display Assembly Replacing the Display Assembly Removing the Display Bezel Replacing the Display Bezel Removing the Display Panel Replacing the Display Panel Display Inverter Removing the Camera and Microphone Assembly Replacing the Camera and
  • Dell Precision M4400 | Service Manual - Page 19
    display cable to the display cable connector on the system board. 9. Replace the hinge covers (see Replacing the Hinge Covers). 10. Replace the bottom of the base assembly (see Replacing the Bottom of the Base Assembly). 11. Replace the battery (see Replacing the Battery). Removing the Display Bezel
  • Dell Precision M4400 | Service Manual - Page 20
    to the display panel. 3. Replace the display assembly (see Replacing the Display Assembly). Removing the Display Panel The Dell Precision M4400 laptop includes either a CCFL display panel or an LED display panel. Use the procedure applicable to the configuration of the laptop you are disassembling
  • Dell Precision M4400 | Service Manual - Page 21
    Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer. 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the Display Bezel). 4. Remove the four M2
  • Dell Precision M4400 | Service Manual - Page 22
    7. Remove the two M2 x 3-mm screws from both the right and left display panel brackets, then remove the brackets. Replacing the Display Panel The Dell Precision M4400 laptop includes either a CCFL display panel or an LED display panel. Use the procedure applicable to the configuration of the
  • Dell Precision M4400 | Service Manual - Page 23
    Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer. 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the Display Bezel). 4. Remove the M2 x 3-mm
  • Dell Precision M4400 | Service Manual - Page 24
    at: www.dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer. 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the Display Bezel). 4. Lift the small connector lever on the camera/microphone cable
  • Dell Precision M4400 | Service Manual - Page 25
    dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer. 2. Position the latch hook on the display cover. 3. Replace the M2.5 x 5-mm screw. 4. Replace the display bezel (see Replacing the Display Bezel). 5. Replace the display assembly (see Replacing the Display
  • Dell Precision M4400 | Service Manual - Page 26
    base assembly before installing the display assembly. 1. Follow the instructions in Before Working on Your Computer 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the Display Bezel). 4. Remove the display panel (see Removing the Display
  • Dell Precision M4400 | Service Manual - Page 27
    7. Replace the bottom of the base assembly (see Replacing the Bottom of the Base Assembly). 8. Follow the procedure After Working on Your Computer. Back to Contents Page
  • Dell Precision M4400 | Service Manual - Page 28
    to Contents Page Fan Dell Precision™ Service Manual Removing the Fan Replacing the Fan Removing the Fan dell.com at: www.dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer. 2. Close the display and turn the computer over. 3. Remove the bottom of the base
  • Dell Precision M4400 | Service Manual - Page 29
  • Dell Precision M4400 | Service Manual - Page 30
    Contents Page Flash Cache Module Dell Precision™ Service Manual Removing an FCM Replacing an FCM CAUTION: Before working This card is only compatible with the Windows Vista® operating system. If you ordered an FCM with your computer, the card is already installed. Removing an FCM 1. Follow the
  • Dell Precision M4400 | Service Manual - Page 31
    -screened inside the slot. Do not install an FCM in any other Mini-Card slot. 1. Slide the FCM into the connector at a 30-degree angle to the system board. 2. Press the module down onto the alignment post and hold in position. 3. Replace the screw to secure the FCM to the base assembly. 4. Replace
  • Dell Precision M4400 | Service Manual - Page 32
    Back to Contents Page Hard Drive Dell Precision™ Service Manual Removing the Hard Drive Replacing the Hard Drive NOTE: Dell does not guarantee compatibility or provide support for hard drives obtained from sources other than Dell. Removing the Hard Drive CAUTION: Before working inside your computer,
  • Dell Precision M4400 | Service Manual - Page 33
    If you have installed a new or different hard drive, try to restart your computer. If it doesn't restart: l use your Operating System installation media to install the operating system for your computer (see your Setup and Quick Reference Guide for information). l use the Drivers and Utilities media
  • Dell Precision M4400 | Service Manual - Page 34
    Back to Contents Page Hinge Covers Dell Precision™ Service Manual Removing the Hinge Covers Replacing the Hinge Covers Removing the Hinge Covers CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. The hinge covers are not
  • Dell Precision M4400 | Service Manual - Page 35
    Back to Contents Page Keyboard Dell Precision™ Service Manual Removing the Keyboard Replacing the Keyboard Removing the Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 1. Follow the procedures in Before Working
  • Dell Precision M4400 | Service Manual - Page 36
    1 keyboard connector 2 tabs (5) 3 M2 x 3-mm screw (2) 4. Replace the LED cover (see Replacing the LED Cover). 5. Close the display and turn the computer over. 6. Follow the procedure After Working on Your Computer. Back to Contents Page
  • Dell Precision M4400 | Service Manual - Page 37
    Back to Contents Page LED Cover Dell Precision™ Service Manual Removing the LED Cover Replacing the LED Cover Removing the LED Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 1. Follow the procedures in Before
  • Dell Precision M4400 | Service Manual - Page 38
    to Contents Page Memory Dell Precision™ Service Manual Removing a Memory Module Replacing a Memory Module Verifying System Operation CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Dell™ Product Information Guide. CAUTION: To avoid electrostatic
  • Dell Precision M4400 | Service Manual - Page 39
    from the connector. Place the module into anti-static packaging such as an anti- static bag. Replacing a Memory Module DIMM A The DIMM A socket is the one closest to the system board. If a memory module is installed in the DIMM B socket, it must be removed before a memory module in the DIMM A socket
  • Dell Precision M4400 | Service Manual - Page 40
    and automatically updates the system configuration information. Verify that the memory capacity shown on the display is what is expected. 5. To confirm the amount of memory installed in the computer: ® ® l In the Microsoft Windows Vista operating system, click Start ® Help and Support® Computer
  • Dell Precision M4400 | Service Manual - Page 41
    Dell Precision™ Service Manual Removing the Modem Replacing dell.com at: www.dell.com/regulatory_compliance. 1. Follow the procedures in Before Working on Your Computer. 2. Close the display and turn the computer over. 3. Remove the battery (see Removing the Battery). 4. Remove the bottom of the base
  • Dell Precision M4400 | Service Manual - Page 42
    6. Follow the procedure After Working on Your Computer. Back to Contents Page
  • Dell Precision M4400 | Service Manual - Page 43
    Back to Contents Page Modular Drive Dell Precision™ Service Manual Removing the Modular Drive Replacing the Modular Drive The modular drive bay supports either a second hard drive, an optical drive, or an air bay for travel. Removing the Modular Drive CAUTION: Before you begin any of the procedures
  • Dell Precision M4400 | Service Manual - Page 44
    Back to Contents Page Palm Rest Assembly Dell Precision™ Service Manual Removing the Palm Rest Assembly Replacing the Palm Rest Assembly Removing the Palm Rest Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For
  • Dell Precision M4400 | Service Manual - Page 45
    smartcard reader cable 7 touchpad cable Replacing the Palm Rest Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell
  • Dell Precision M4400 | Service Manual - Page 46
    see Display Assembly). 16. Replace the hinge covers (see Replacing the Hinge Covers). 17. Replace the bottom of the base assembly (see Replacing the Bottom of the Base Assembly). 18. Replace the optical drive (see Replacing the Modular Drive). 19. Replace the hard drive (see Replacing the Hard Drive
  • Dell Precision M4400 | Service Manual - Page 47
    .dell.com at: www.dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer. 2. Close the display and turn the computer over. 3. Remove the battery (see Removing the Battery). 4. Remove the hard drive (see Removing the Hard Drive). 5. Remove the bottom of the base
  • Dell Precision M4400 | Service Manual - Page 48
    the Display Assembly). 13. Replace the hinge covers (see Replacing the Hinge Covers). 14. Replace the bottom of the base assembly (see Replacing the Bottom of the Base Assembly). 15. Replace the modular drive (see Replacing the Modular Drive). 16. Replace the hard drive (see Replacing the Hard Drive
  • Dell Precision M4400 | Service Manual - Page 49
    Back to Contents Page SD Card Reader Dell Precision™ Service Manual Removing the SD Card Reader Replacing the SD Card Reader Removing the SD Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 1. Follow the
  • Dell Precision M4400 | Service Manual - Page 50
    Replace the keyboard (see Replacing the Keyboard). 6. Replace the display assembly (see Replacing the Display Assembly). 7. Replace the modular drive (see Replacing the Modular Drive). 8. Replace the hard drive (see Replacing the Hard Drive). 9. Replace the bottom of the base assembly (see Replacing
  • Dell Precision M4400 | Service Manual - Page 51
    Page Right Speaker Grill and Fingerprint Reader Dell Precision™ Service Manual Removing the Right Speaker Grill and Fingerprint Reader Replacing the Right Speaker Grill and Fingerprint Reader Removing the Right Speaker Grill and Fingerprint Reader CAUTION: Before working inside your computer
  • Dell Precision M4400 | Service Manual - Page 52
    at: www.dell.com/regulatory_compliance. NOTICE: If you are installing a new fingerprint reader/speaker grill assembly, remove the backing paper from the bottom of the cable. Hard drives are extremely fragile. Exercise care when handling the hard drive. 1. Connect the fingerprint reader cable. Press
  • Dell Precision M4400 | Service Manual - Page 53
    Page System Board Assembly Dell Precision™ Service Manual Removing the System Board Assembly Replacing the System Board Assembly The system board's BIOS chip contains the Service Tag, which is also visible on a barcode label on the bottom of the computer. The replacement kit for the system board
  • Dell Precision M4400 | Service Manual - Page 54
    .com at: www.dell.com/regulatory_compliance. NOTICE: Ensure that any loose cables do not get caught beneath the system board. Replace the system board in the opposite order of removal. 1. Insert the bottom edge of the system board into the base of the computer, ensuring the system board is under the
  • Dell Precision M4400 | Service Manual - Page 55
    . 33. Update the BIOS (see Flashing the BIOS for more information). 34. Enter the system setup program to update the BIOS on the new system board with the computer Service Tag. For information on the system setup program, see the Dell™ Technology Guide on your computer on at support.dell.com. Back
  • Dell Precision M4400 | Service Manual - Page 56
    data and tells you how to avoid the problem. CAUTION: A CAUTION indicates potential for property damage, personal injury, or death. If you purchased a DELL™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. Information in this document is
  • Dell Precision M4400 | Service Manual - Page 57
    , depending on your BIOS settings. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com. Diagnostic Light Codes During POST To troubleshoot a problem with your computer, read the sequence of the keyboard status lights in order
  • Dell Precision M4400 | Service Manual - Page 58
    the device you want to test is displayed in system setup and is active. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com. The Dell Diagnostics is located on a separate diagnostic utility partition on your hard drive. NOTE
  • Dell Precision M4400 | Service Manual - Page 59
    setup to review your computer's configuration information, and ensure that the device you want to test is displayed in system setup and is active. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com. 1. Insert the Drivers and
  • Dell Precision M4400 | Service Manual - Page 60
    . Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell Support. NOTE: When contacting Dell Support, have your Service Tag ready. The Service Tag for your computer is located at the top
  • Dell Precision M4400 | Service Manual - Page 61
    to restore computer resources. If so, run the program that you want to use first. Operating system not found - Contact Dell Support. Solving Problems Follow these tips when troubleshooting your computer: l If you added or removed a part before the problem started, review the installation procedures
  • Dell Precision M4400 | Service Manual - Page 62
    about setting power options, see the Dell™ Technology Guide on your computer or at support.dell.com. You can also search for the keyword standby in Windows Help and Support for information on power management modes. Hard drive problems Run Check Disk - Windows XP: 1. Click Start and click My
  • Dell Precision M4400 | Service Manual - Page 63
    System Properties ® Hardware® Device Manager. Windows Vista: 1. Click Start ® Control Panel® Hardware and Sound. 2. Click Device Manager. If your IEEE 1394 device is listed, Windows recognizes the device. If you have problems with a Dell IEEE 1394 device - Contact Dell Support. If you have problems
  • Dell Precision M4400 | Service Manual - Page 64
    ® Use an older program with this version of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. A solid blue screen appears Turn the computer off - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the
  • Dell Precision M4400 | Service Manual - Page 65
    computer, see the Setup and Quick Reference Guide for your computer at support.dell.com. l Run the Dell Diagnostics (see Dell Diagnostics). Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. If the power
  • Dell Precision M4400 | Service Manual - Page 66
    . For information about your graphics card, go to support.dell.com. Check the diagnostic lights - See Diagnostic Lights. Check the display settings - See the Dell™ Technology Guide on your computer or at support.dell.com. Adjust the Windows display settings - Windows XP: 1. Click Start® Control
  • Dell Precision M4400 | Service Manual - Page 67
    Back to Contents Page WLAN Card Dell Precision™ Service Manual Removing a WLAN Card Replacing a WLAN Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Your computer supports a Wireless Local Area Network (WLAN) card.
  • Dell Precision M4400 | Service Manual - Page 68
    system board. 2. Press the card down onto the alignment post and hold in position. 3. Replace the M2x3-mm screw to secure the WLAN card. 4. Connect the appropriate antenna cables to the WLAN card you are installing Replace the bottom of the base assembly (see Removing the Bottom of the Base Assembly
  • Dell Precision M4400 | Service Manual - Page 69
    Contents Page WPAN/UWB Card Dell Precision™ Service Manual Removing a WPAN/UWB Card Replacing a WPAN/UWB Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Your computer supports a Wireless Personal Area Network (WPAN
  • Dell Precision M4400 | Service Manual - Page 70
    system board. 2. Press the card down onto the alignment post and hold in position. 3. Install the M2 x 3-mm screw to secure the WPAN/UWB card. 4. Connect the blue antenna cable to the WPAN/UWB card. 5. Install the left hinge cover (see Replacing the Hinge Covers). 6. Install the bottom of the base
  • Dell Precision M4400 | Service Manual - Page 71
    Back to Contents Page WWAN Card Dell Precision™ Service Manual Removing a WWAN Card Replacing a WWAN Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Your computer supports a Wireless Wide Area Network (WWAN) card.
  • Dell Precision M4400 | Service Manual - Page 72
    install it in any other location. 1. Slide the WWAN card into the connector at a 30-degree angle to the system board. 2. Press the card down onto the alignment post and hold in position. 3. Replace triangle). 5. Replace the bottom of the base assembly (see Removing the Bottom of the Base Assembly).
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Dell Precision™ Mobile Workstation M4400 Service Manual
Model PP30L
Notes, Notices, and Cautions
If you purchased a DELL™ n Series computer, any references in this document to Microsoft
®
Windows
®
operating systems are not applicable.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell
, the
DELL
logo, and
Dell Precision
are trademarks of Dell Inc.;
Microsoft
,
Windows, Windows Vista
, and the
Windows Start button
logo
are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
August 2008
Rev. A00
Troubleshooting
LED Cover
Before Working on Your Computer
Keyboard
Base Assembly
Right Speaker Grill and
Fingerprint Reader
Hinge Covers
Flash Cache Module
Hard Drive
Palm Rest Assembly
WLAN Card
SD Card Reader
WWAN Card
Express Card Cage
WPAN/UWB Card
System Board Assembly
Fan
Modem
Heat Sinks
I/O Board
Processor Module
DC Power Cable
Memory
Display Assembly
Coin
-
Cell Battery
Flashing the BIOS
Modular Drive
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates potential for property damage, personal injury, or death.