Dell SE197FP User Guide - Page 26

Missing Pixels Stuck-on Pixels Brightness Problems Geometric Distortion Horizontal/Vertical Lines Sync Problems LCD screen has spots LCD screen has bright spots Picture too dim or too bright Screen not centered correctly Screen has one or more lines Screen is scrambled or appears torn LCD Scratched Safety Related Issues Intermittent Problems Screen has scratches or smudges Visible signs of smoke or sparks Monitor malfunctions on & off Missing Color Picture missing color Wrong Color Picture color not good Image retention from a static image left on the Faint shadow from the static image monitor for a long period of time displayed appears on the screen l Adjust Phase and Clock controls through OSD l Perform monitor reset l Check environmental factors l Relocate and test in another room l Cycle power on-off l These are pixels that are permanently off and is a natural defect that occurs in LCD technology l Cycle power on-off l These are pixels that are permanently on and is a natural defect that occurs in LCD technology l Perform monitor reset on "All Settings" l Press Auto Adjust button l Adjust brightness & contrast controls l Perform monitor reset on "Position Settings Only" l Press auto-adjust button l Adjust the centering controls l Ensure monitor is in proper video mode l Perform monitor reset on "All Settings" l Press Auto Adjust button l Adjust Phase and Clock controls via OSD l Perform monitor self-test feature check and determine if these lines are also in self-test mode l Check for bent or broken pins l Perform monitor reset on "All Settings" l Press Auto Adjust button l Adjust Phase and Clock controls via OSD l Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode l Check for bent or broken pins l Boot up in the "safe mode" l Turn monitor off and clean the screen l For cleaning instruction, see Caring for your Monitor. l Do not perform any troubleshooting steps l Monitor needs to be replaced l Ensure monitor is in proper video mode l Ensure video cable connection to computer and to the flat panel is secure l Perform monitor reset on "All Settings" l Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode l Perform monitor self-test feature check l Check connection integrity at both end of the video cable l Check for bent or broken pins l Change the color to "User Preset" l Adjust R/G/B value of "User Preset" l Use the Power Management feature to turn off the monitor at all times when not in use l Alternatively, use a dynamically changing screensaver Product Specific Problems SPECIFIC SYMPTOMS Screen image is too small WHAT YOU EXPERIENCE Image is centered on screen, but does not fill entire viewing area Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen The monitor will No picture, the LED light is green. When not go into power press "+", "-" or "Menu" key, the saving mode. message " No input signal " will appear. POSSIBLE SOLUTIONS l Perform monitor reset on "All Settings" l Turn the monitor off and unplug the power cord and then plug back and power on l Move mouse or hit any key on the keyboard on the computer or activate video player, then access the OSD to set both Audio/Video to " off " state.