Dell Vostro 500 Owner's Manual

Dell Vostro 500 Manual

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  • Dell Vostro 500 | Owner's Manual - Page 1
    Dell™ 500 Owner's Manual Model PP29L www.dell.com | support.dell.com
  • Dell Vostro 500 | Owner's Manual - Page 2
    the problem. CAUTION Dell Inc.; Intel is a registered trademark and Celeron is a trademark of Intel Corporation in United States and other countries.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth
  • Dell Vostro 500 | Owner's Manual - Page 3
    Up Your Computer 29 Connecting to the Internet 29 Setting Up Your Internet Connection 30 Transferring Information to a New Computer . . . . . 31 Windows Easy Transfer 31 Setting Up a Printer 34 Printer Cable 35 Connecting a USB Printer 35 Power Protection Devices 36 Surge Protectors 36
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    Key Combinations 42 System Functions 42 Display Functions 42 Battery 42 Power Management 42 Microsoft® Windows® Logo Key Functions . . . . 43 Dell™ QuickSet Key Combinations 43 Adjusting Keyboard Settings 43 Touch Pad 44 Customizing the Touch Pad 45 5 Using a Battery 47 Battery Performance
  • Dell Vostro 500 | Owner's Manual - Page 5
    to Copy a CD or DVD 57 Using Blank CD and DVD Media 58 Helpful Tips 58 Adjusting the Volume 59 Adjusting the Picture 60 7 Using Cards 61 ExpressCards 61 ExpressCard Blanks 62 Installing an ExpressCard 62 Removing an ExpressCard or Blank 63 Contents 5
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    Your Wireless Network Card 68 Setting Up a New WLAN Using a Wireless Router and a Broadband Modem . . . 69 Connecting to a WLAN 71 9 Securing Your Computer 73 Security Cable Lock 73 Passwords 73 If Your Computer Is Lost or Stolen 74 10 Troubleshooting 75 Dell Technical Update Service 75 Dell
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    79 Optical drive problems 80 Hard drive problems 81 E-Mail, Modem, and Internet Problems 81 Error Messages 82 ExpressCard Problems 87 IEEE 1394 Device Problems 88 Keyboard Problems 88 External Keyboard problems 89 Unexpected characters 90 Lockups and Software Problems 90 The computer
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    is difficult to read 99 If only part of the display is readable 99 Drivers 100 What Is a Driver 100 Identifying Drivers 100 Reinstalling Drivers and Utilities 100 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP Operating System 103 Restoring Your Operating System
  • Dell Vostro 500 | Owner's Manual - Page 9
    the Hinge Cover 114 Keyboard 114 Removing the Keyboard 114 Replacing the Keyboard 115 Memory 116 Removing Memory Module 116 Replacing Memory Module 118 Wireless Mini-Cards 120 Removing Mini-Card 120 Replacing Mini-Card 122 Internal Card With Bluetooth® Wireless Technology 122 Removing the
  • Dell Vostro 500 | Owner's Manual - Page 10
    by Air 126 13 Getting Help 127 Obtaining Assistance 127 Technical Support and Customer Service . . . . . 128 DellConnect 128 Online Services 128 AutoTech Service 129 Automated Order-Status Service 129 Problems With Your Order 129 Product Information 129 Returning Items for Warranty
  • Dell Vostro 500 | Owner's Manual - Page 11
    Screen 142 System Setup Screen 142 Commonly Used Options 142 Cleaning Your Computer 144 Computer, Keyboard, and Display 144 Touch Pad 145 Mouse 145 Media 145 Dell Technical Support Policy (U.S. Only 146 Definition of "Dell-Installed" Software and Peripherals 146 Definition of "Third-Party
  • Dell Vostro 500 | Owner's Manual - Page 12
    12 Contents
  • Dell Vostro 500 | Owner's Manual - Page 13
    be included on your Drivers and Utilities media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. Finding Information 13
  • Dell Vostro 500 | Owner's Manual - Page 14
    setup diagram that came with your computer. Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting
  • Dell Vostro 500 | Owner's Manual - Page 15
    with support • Dell Technical Update Service - Proactive e-mail notification of software and hardware updates for your computer • Reference - Computer documentation, details on your computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches
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    your desktop Microsoft Windows XP Help and Support Center 1 Click Start→Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Select the topic that describes your problem. 4 Follow the instructions on the screen. • Information on network activity, the
  • Dell Vostro 500 | Owner's Manual - Page 17
    use one of the following methods: • Microsoft Windows System Restore - Microsoft Windows System Restore returns your computer to an earlier 103. After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer. Your
  • Dell Vostro 500 | Owner's Manual - Page 18
    18 Finding Information
  • Dell Vostro 500 | Owner's Manual - Page 19
    About Your Computer Front View 1 12 2 3 4 5 11 10 9 8 76 About Your Computer 19
  • Dell Vostro 500 | Owner's Manual - Page 20
    keyboard 6 8-in-1 media card reader 8 microphone connector 10 touch pad buttons (2) 12 keyboard by performing a Microsoft® Windows® operating system shutdown rather S - Control CD, DVD, and Media Player playback. Mute the sound Turn the volume down Turn the volume up Play or pause Play the
  • Dell Vostro 500 | Owner's Manual - Page 21
    a plastic blank installed in the slot. The 8-in-1 memory card reader reads the following digital media memory cards: • Secure Digital (SD) memory card • Secure Digital Input Output (SDIO) card • MultiMediaCard (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card • Hi Speed-SD • Hi Density-SD
  • Dell Vostro 500 | Owner's Manual - Page 22
    battery charge status. WLAN status light - Turns on when wireless networking is enabled and hotspot is located. Bluetooth® status light - Turns on when a card with Bluetooth wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature. The light turns on
  • Dell Vostro 500 | Owner's Manual - Page 23
    turned off). • Flashing orange: The battery charge is low. • Solid orange: The battery charge is critically low. KEYBOARD STATUS LIGHTS The blue lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter (caps
  • Dell Vostro 500 | Owner's Manual - Page 24
    Left Side View 1 23 4 56 7 8 1 security cable slot 3 USB connectors (2) 5 network connector (RJ-45) 7 IEEE 1394a connector 2 AC power adapter 4 video connector (VGA) 6 modem connector (RJ-11) 8 hard drive S E C U R I T Y C A B L E S L O T - Lets you attach a commercially available antitheft
  • Dell Vostro 500 | Owner's Manual - Page 25
    using the network adapter, see the device user guide supplied with your computer. MODEM CONNECTOR (RJ-11) Connect the telephone line to the modem connector. For information on using the modem, see the modem documentation available online. IEEE 1394 CONNECTOR - Connects devices supporting IEEE 1394a
  • Dell Vostro 500 | Owner's Manual - Page 26
    When enabled through Dell QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology. W I - F I C A T C H E R L I G H T - The Wi
  • Dell Vostro 500 | Owner's Manual - Page 27
    A I R V E N T S - The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. The computer turns the fan on when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. About Your Computer 27
  • Dell Vostro 500 | Owner's Manual - Page 28
    M O R Y M O D U L E / M I N I - C A R D C O M P A R T M E N T - Compartment that contains the memory modules and WLAN. (see "Wireless Mini-Cards" on page 120). H A R D D R I V E - Stores software and data. O P T I C A L D R I V E - For more information about the optical drive, see "Using Multimedia
  • Dell Vostro 500 | Owner's Manual - Page 29
    wall connector before you set up your Internet connection. If you are using a DSL, cable, or satellite modem connection, contact your ISP or cellular telephone service for setup instructions. NOTE: Your computer may not ship with a modem unless you have ordered one. Setting Up Your Computer 29
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    open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 81. If you cannot connect to the Internet, but
  • Dell Vostro 500 | Owner's Manual - Page 31
    Use one of the following methods for transferring data: • Windows Easy Transfer wizard, an Easy Transfer Cable, and a USB port • Over a network • Removable media, such as a writable CD Windows Easy Transfer The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to
  • Dell Vostro 500 | Owner's Manual - Page 32
    Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings→Next. 4 On the
  • Dell Vostro 500 | Owner's Manual - Page 33
    Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer→Next. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→Next. 5 Insert the removable media, such as a writable CD, and click
  • Dell Vostro 500 | Owner's Manual - Page 34
    chose for transferring your settings and files and click Next. Follow the instructions on the screen. The wizard reads the collected files and settings and printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and
  • Dell Vostro 500 | Owner's Manual - Page 35
    Printer Cable Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer,
  • Dell Vostro 500 | Owner's Manual - Page 36
    Wizard. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on page 100 and the documentation that came with your printer. 6 Click Add a local printer or Add a network, wireless, or Bluetooth printer. 7 Follow the instructions in the Add Printer Wizard. Power Protection
  • Dell Vostro 500 | Owner's Manual - Page 37
    Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file
  • Dell Vostro 500 | Owner's Manual - Page 38
    38 Setting Up Your Computer
  • Dell Vostro 500 | Owner's Manual - Page 39
    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press and the up-
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    people with vision impairments. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed. NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your
  • Dell Vostro 500 | Owner's Manual - Page 41
    Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are the keypad is active. • To disable the keypad, press again. Using the Keyboard and Touch Pad 41
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    ™ QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 48). Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window (see "Configuring Power Management Settings
  • Dell Vostro 500 | Owner's Manual - Page 43
    to a network). Windows logo key and Opens the System Properties dialog box. Dell™ QuickSet Key Combinations If Dell QuickSet is Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help. Adjusting Keyboard Settings To adjust keyboard
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    on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice. 44 Using the Keyboard and Touch Pad
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    to disable the touch pad or adjust the touch pad settings. 1 Click Start, and then click Control Panel. 2 Click Keyboard. 3 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 4 Click OK to save the
  • Dell Vostro 500 | Owner's Manual - Page 46
    46 Using the Keyboard and Touch Pad
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    Dell warranty of your computer, see the Product Information Guide or paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell Windows notification wireless communications devices, ExpressCards, media memory cards
  • Dell Vostro 500 | Owner's Manual - Page 48
    Disposal" in the Product Information Guide). CAUTION: Misuse of the Dell QuickSet Battery Meter • Microsoft Windows battery meter icon located in the notification area • Low-battery warning pop-up window Dell QuickSet Battery Meter To view the Dell QuickSet Battery Meter: • Double-click the Dell
  • Dell Vostro 500 | Owner's Manual - Page 49
    Sleep state when the battery charge is at a critically low level. You can change the settings for the battery alarms in Dell QuickSet or the Power Options window (see "Configuring Power Management Settings" on page 51). Conserving Battery Power To conserve battery power on your portable computer, do
  • Dell Vostro 500 | Owner's Manual - Page 50
    the power button for more than 10 seconds turns it off. Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods: • Close the display. • Press . To exit standby or
  • Dell Vostro 500 | Owner's Manual - Page 51
    options in the Power Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods to enter hibernate mode: • Press the power button. • Close the display. • Press . NOTE: Some PC Cards or Express Cards may not operate correctly after the
  • Dell Vostro 500 | Owner's Manual - Page 52
    with a battery, see "Power Problems" on page 93. Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use
  • Dell Vostro 500 | Owner's Manual - Page 53
    To remove the battery: 1 Ensure that the computer is turned off. 2 Turn the computer over. 3 Slide the battery release latch toward the side of the computer until it is engaged. 4 Slide the battery out of the bay. 1 2 1 battery 2 battery release latch To replace the battery, follow the removal
  • Dell Vostro 500 | Owner's Manual - Page 54
    54 Using a Battery
  • Dell Vostro 500 | Owner's Manual - Page 55
    Using Multimedia Playing Media NOTICE: Do not press down on the optical drive tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. NOTE: To prevent vibration and noise do not stick any additional labels or
  • Dell Vostro 500 | Owner's Manual - Page 56
    To format media for storing or copying data, see the media software that came with your computer. NOTE: Ensure that you follow all copyright laws when copying media. A CD player includes the following basic buttons: Play. Move backward within the current track. Pause. Move forward within the current
  • Dell Vostro 500 | Owner's Manual - Page 57
    by Dell may vary by country. This section applies only to computers that have a DVD+/-RW, or Combo drive. The following instructions explain then press . The DVD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD and
  • Dell Vostro 500 | Owner's Manual - Page 58
    process. Use blank DVD+/-RW media if you plan to erase, rewrite, or update information on that disc later. DVD-Writable and Combo Drives Media Type CD-R Yes Rewritable No Yes No No Yes Yes No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after
  • Dell Vostro 500 | Owner's Manual - Page 59
    used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the For more information on volume control options, click Help in the Volume Mixer window. The Volume Meter displays the current volume level, including mute, on
  • Dell Vostro 500 | Owner's Manual - Page 60
    Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing media playback, adjust the display properties: 1 Click Start →Control Panel→Display. 2 Under Display, click Settings. 3 On Display Settings, click and drag the
  • Dell Vostro 500 | Owner's Manual - Page 61
    wide in an L-shape with a 34 mm connector) The 34 mm card fits into both the 34 mm and 54 mm card slots. The 54 mm card only fits into a 54 mm card slot. See "Specifications" on page 133 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device. 1 2 1 ExpressCard/34
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    begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install an ExpressCard: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too
  • Dell Vostro 500 | Owner's Manual - Page 63
    Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Press the card or blank to remove it from its slot. Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused
  • Dell Vostro 500 | Owner's Manual - Page 64
    begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too
  • Dell Vostro 500 | Owner's Manual - Page 65
    section, follow the safety instructions in the Product Information Guide. NOTICE: Click the icon in the notification area to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card, you could lose data. Press the card into the slot to release
  • Dell Vostro 500 | Owner's Manual - Page 66
    66 Using Cards
  • Dell Vostro 500 | Owner's Manual - Page 67
    area network (LAN) using a network or broadband modem cable or set up a wireless LAN (WLAN). The Microsoft® Windows® XP operating system provides wizards to help guide you through the process of networking computers. For more information about Networking, see the Windows Help and Support Center
  • Dell Vostro 500 | Owner's Manual - Page 68
    Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard. Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers
  • Dell Vostro 500 | Owner's Manual - Page 69
    network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card
  • Dell Vostro 500 | Owner's Manual - Page 70
    router's broadcast name. The technical term for the name of your router's broadcast name is Service Set Identifier (SSID) or network name. 15 If necessary, configure your wireless network card to connect to the wireless network (see "Connecting to a WLAN" on page 71). 70 Setting Up and Using
  • Dell Vostro 500 | Owner's Manual - Page 71
    on page 68. NOTE: The following networking instructions do not apply to internal cards with Bluetooth® wireless technology or cellular products. This section provides general procedures for connecting to a network using wireless technology. Specific network names and configuration details vary. See
  • Dell Vostro 500 | Owner's Manual - Page 72
    specific information about the wireless configuration utility installed on your computer, see your wireless network documentation in the Windows Help and Support Center (see "Microsoft Windows XP Help and Support Center" on page 16). Monitoring the Status of the Wireless Network Card Through Dell
  • Dell Vostro 500 | Owner's Manual - Page 73
    cable slot on your Dell computer. For more information, see the instructions included with the device. passwords. • It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure location. • Do not share your password
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    Windows documentation. If you forget any of your hardware passwords, such as the hard drive and BIOS passwords, contact Dell (see "Contacting Dell" on page 132). For your protection, Dell technical support Contact Dell customer service to report the missing computer. Provide the computer Service Tag,
  • Dell Vostro 500 | Owner's Manual - Page 75
    for the Dell Technical Update service, go to support.dell.com/technicalupdate. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your
  • Dell Vostro 500 | Owner's Manual - Page 76
    that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any questions
  • Dell Vostro 500 | Owner's Manual - Page 77
    to run. NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 9 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 10 Remove your Drivers and Utilities media, then close the Main
  • Dell Vostro 500 | Owner's Manual - Page 78
    appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 132). NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready. 78 Troubleshooting
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    error conditions encountered, error codes, and the problem description. Help Describes the Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide R DISK - See "Cleaning Your Computer" on page 144. Troubleshooting 79
  • Dell Vostro 500 | Owner's Manual - Page 80
    I E S - See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP Operating System" on page 103. R U N THE DELL D I A G N O S T I C S - See "Dell Diagnostics" on page 75. Optical scraping or grinding sound • Ensure that the sound is not caused by the program that is
  • Dell Vostro 500 | Owner's Manual - Page 81
    this section, follow the safety instructions in the Product Information Guide. NOTE: Connect the modem to an analog telephone connector only. The modem does not operate while it is connected to a digital telephone network. CHECK THE MICROSOFT OUTLOOK® EXPRESS OR WINDOWS MAIL SECURITY SETTINGS - If
  • Dell Vostro 500 | Owner's Manual - Page 82
    T Y - Click the Start →Programs→ Modem Diagnostic Tool→Modem Diagnostic Utility. Follow the instructions on the screen to identify and resolve modem problems (Modem Diagnostic Utility is not available on certain computers). VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start, and
  • Dell Vostro 500 | Owner's Manual - Page 83
    Setup Program" on page 141). If the problem persists, contact Dell (see "Contacting Dell" on page 132). BA D C O READING PCMCIA C A R D - The computer cannot identify the ExpressCard. Reinsert the card or try another card (see "Using Cards" on page 61). E X T E N D E D M E M Troubleshooting 83
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    If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on L U R E - For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 75). 84 Troubleshooting
  • Dell Vostro 500 | Owner's Manual - Page 85
    , and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 75). O T S E C T O R O N H A R D D R I V E - The operating system may be corrupted. Contact Dell (see "Contacting Dell" on page 132). Troubleshooting 85
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    on the hard drive. See Windows Help and Support for instructions (click Start → Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive. SEEK ERROR - The operating system cannot find a specific track on the hard drive. SHUTDOWN
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    Dell Diagnostics (see "Dell Diagnostics" on page 75). U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E - The keyboard icon in the Windows taskbar. Some cards do not support this feature. If the card supports this Windows feature, the card will be listed. Troubleshooting 87
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    manufacturer (see "Contacting Dell" on page 132). Ensure that the IEEE 1394a device is properly inserted into the connector. Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Fill out the "Diagnostics
  • Dell Vostro 500 | Owner's Manual - Page 89
    page 132). R U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S - Run the PC-AT Compatible Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75). If the tests indicate a defective external keyboard, contact Dell (see "Contacting Dell" on page 132). Troubleshooting 89
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    and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8
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    compatibility wizard in Windows Help and Support. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click Start→All Programs→Accessories→Program Compatibility Wizard→Next. 2 Follow the instructions on the screen
  • Dell Vostro 500 | Owner's Manual - Page 92
    program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. RUN THE DELL DIAGNOSTICS - If all tests run successfully, the error condition is related to a software problem (see "Dell Diagnostics" on page 75
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    network is functioning. Power Problems Fill out the "Diagnostics Checklist" on page 131 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide during the life of your computer. Troubleshooting 93
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    Dell (see "Contacting Dell nearby fans, instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer. C H E C K T H E P R I N T E R D O C U M E N T A T I O N - See the printer documentation for setup and troubleshooting
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    IS RECOGNIZED BY WINDOWS - 1 Click Start instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N - See the scanner documentation for setup and troubleshooting
  • Dell Vostro 500 | Owner's Manual - Page 96
    and Other Hardware→Scanners and Cameras. 2 If your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I V E R - See the scanner documentation for instructions. Sound and Speaker Problems Fill out the "Diagnostics Checklist" on page 131 as you complete these
  • Dell Vostro 500 | Owner's Manual - Page 97
    DRIVER - See "Reinstalling Drivers and Utilities" on page 100. R U N THE D ELL D I A G N O S T I C S - See "Dell Diagnostics" on page 75. NOTE: The volume control in some MP3 players overrides the Windows up and that the sound is not muted. Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS
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    Drivers and Utilities" on page 100. Video and Display Problems Fill out the "Diagnostics Checklist" on page 131 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide in Windows Help and Support.
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    have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 75, then contact Dell (see "Contacting Dell" on page 132). SEE "ERROR M ESSAGES" - If an error message appears, see "Error Messages" on page 82. If only part of the display
  • Dell Vostro 500 | Owner's Manual - Page 100
    . Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system. You may need to install drivers if you: • Upgrade your operating system. • Reinstall your operating system. • Connect or install a new device. Identifying Drivers If you experience a problem with any
  • Dell Vostro 500 | Owner's Manual - Page 101
    Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version. 1 Click Start→My Computer→Properties→Hardware→Device Manager. 2 Right-click the device for
  • Dell Vostro 500 | Owner's Manual - Page 102
    →Update Driver. 5 Click Install from a list or specific location (Advanced)→Next. 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. 102 Troubleshooting
  • Dell Vostro 500 | Owner's Manual - Page 103
    Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP Operating System If a device is either not detected during the operating system setup or is detected but incorrectly configured, use Windows Help and Support to resolve the incompatibility: If a device is either not
  • Dell Vostro 500 | Owner's Manual - Page 104
    →Accessories→System Tools→System Restore. 2 Click Undo my last restoration and click Next. Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click Start→Control
  • Dell Vostro 500 | Owner's Manual - Page 105
    on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. 3 Click Exit if the Install Windows message appears. Troubleshooting 105
  • Dell Vostro 500 | Owner's Manual - Page 106
    When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; key to Boot from CD-ROM. 7 Follow the instructions on the screen to complete the installation. 106 Troubleshooting
  • Dell Vostro 500 | Owner's Manual - Page 107
    Replacing Parts Before . • You have read the safety information in your Dell Product Information Guide. • A component can be replaced-or if purchased Phillips screwdriver • Small plastic scribe • Flash BIOS update (see the Dell Support website at support.dell.com) Turning Off Your Computer NOTICE: To
  • Dell Vostro 500 | Owner's Manual - Page 108
    card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell flat and clean to prevent
  • Dell Vostro 500 | Owner's Manual - Page 109
    you service the computer. NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers in this section, follow the safety instructions in the Product Information Guide. Adding and Replacing Parts 109
  • Dell Vostro 500 | Owner's Manual - Page 110
    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers Guide). 3 Slide the hard drive out of the computer. 110
  • Dell Vostro 500 | Owner's Manual - Page 111
    needed (see "Reinstalling Drivers and Utilities" on page 100). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Adding and Replacing Parts 111
  • Dell Vostro 500 | Owner's Manual - Page 112
    Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Removing the Optical Drive 1 Follow the procedures in "Before You Begin" on page 2 Replace and tighten the locking screw. 3 notch 112 Adding and Replacing Parts
  • Dell Vostro 500 | Owner's Manual - Page 113
    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding right to left, and remove it. 1 2 1 hinge cover 2 scribe Adding and Replacing Parts 113
  • Dell Vostro 500 | Owner's Manual - Page 114
    the cover snaps into place. Keyboard For more information about the keyboard, see "Using the Keyboard and Touch Pad" on page 41. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge
  • Dell Vostro 500 | Owner's Manual - Page 115
    1 screws (2) 3 keyboard tabs (5) 5 keyboard connector latch 2 keyboard 4 keyboard cable Replacing the Keyboard 1 Slide the keyboard cable into the keyboard connector. 2 Rotate the keyboard connector latch to secure the cable. 3 Hook the tabs along the front edge of the keyboard into the palmrest
  • Dell Vostro 500 | Owner's Manual - Page 116
    instructions in the Product Information Guide. You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 133 for information on the memory supported Removing Memory Module The memory modules are located under the memory module cover on the
  • Dell Vostro 500 | Owner's Manual - Page 117
    the securing clips on each end of the memory module connector until the module pops up. 4 Remove the module from the connector. Adding and Replacing Parts 117
  • Dell Vostro 500 | Owner's Manual - Page 118
    it. NOTE: If the memory module is not installed properly, the computer may not boot. No error message indicates this failure. 118 Adding and Replacing Parts
  • Dell Vostro 500 | Owner's Manual - Page 119
    to your computer and an electrical outlet. 5 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. Confirm the amount of memory installed in the computer: • Right-click the My Computer icon on your desktop
  • Dell Vostro 500 | Owner's Manual - Page 120
    Guide. NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. If you ordered a wireless Mini-Card with your computer, the card is already installed. Your computer supports Wireless Local Area Network
  • Dell Vostro 500 | Owner's Manual - Page 121
    NOTE: The Mini-card may have two or three connectors, depending on the type of card you ordered. 2 1 1 antenna cable connectors 2 securing screw 5 Release the Mini-card by removing the securing screw. 6 Lift the card out of its system board connector. 1 1 Mini-Card Adding and Replacing Parts 121
  • Dell Vostro 500 | Owner's Manual - Page 122
    the cover and tighten the eight captive screws. Internal Card With Bluetooth® Wireless Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using
  • Dell Vostro 500 | Owner's Manual - Page 123
    it out from under the securing tabs. 5 Disconnect the cable from the card. 1 2 1 securing screw 2 card Replacing the Card 1 Replace the screw securing the card and insert the card at an angle to slide it in the card compartment. 2 Connect the cable to the card. Adding and Replacing Parts 123
  • Dell Vostro 500 | Owner's Manual - Page 124
    124 Adding and Replacing Parts
  • Dell Vostro 500 | Owner's Manual - Page 125
    Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file. • Contact your credit card company and ask if it offers coded
  • Dell Vostro 500 | Owner's Manual - Page 126
    Find out what type of electrical outlets are used in the countries you will visit, and have appropriate power adapters. • Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers. Traveling by Air NOTICE: Do not walk
  • Dell Vostro 500 | Owner's Manual - Page 127
    , enter your Express Service Code to route the call directly to the proper support personnel. For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 128. NOTE: Some of the following services are not always available in all locations outside the continental
  • Dell Vostro 500 | Owner's Manual - Page 128
    the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more
  • Dell Vostro 500 | Owner's Manual - Page 129
    ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 132. Problems With Your Order If you
  • Dell Vostro 500 | Owner's Manual - Page 130
    and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill
  • Dell Vostro 500 | Owner's Manual - Page 131
    back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your
  • Dell Vostro 500 | Owner's Manual - Page 132
    , or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com
  • Dell Vostro 500 | Owner's Manual - Page 133
    Support, and then select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency Front Side Bus Intel® Celeron support PC Cards. ExpressCard controller Intel ICH8M ExpressCard connector one ExpressCard slot (54 mm) Cards supported
  • Dell Vostro 500 | Owner's Manual - Page 134
    supported Ricoh R5C833 8-in-1 combo card connector • Secure Digital (SD) • SDIO • MultiMediaCard (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card • Hi Speed-SD • Hi Density-SD Memory Memory module connector two user-accessible SODIMM connectors Memory module capacities 512 MB, 1 GB
  • Dell Vostro 500 | Owner's Manual - Page 135
    Network adapter Wireless Video Video type: Video controller Video memory LCD interface TV support Audio High-Definition Audio 10/100 Ethernet LAN on system board internal WLAN Mini-Card Bluetooth® wireless technology (optional) integrated on system (13.0 in) 391.2 mm (15.4 in) Specifications 135
  • Dell Vostro 500 | Owner's Manual - Page 136
    Horizontal Vertical Pixel pitch: WXGA Controls Media Drive Interface Keyboard Number of keys Layout Touch Pad X/Y position resolution closed) to 155° ±40° +15°/-30° 0.258 mm brightness can be controlled through keyboard shortcuts (see "Display Functions" on page 42) DVD combo, DVD+RW Roxio® Creator
  • Dell Vostro 500 | Owner's Manual - Page 137
    cell) 4 hours Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions (see "Power Problems" on page 93). See "Using a Battery" on page 47 for more information on battery life. 300 discharge/charge cycles 0° to 35°C (32
  • Dell Vostro 500 | Owner's Manual - Page 138
    ): Operating 10% to 90% (noncondensing) Storage 5% to 90% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS 138 Specifications
  • Dell Vostro 500 | Owner's Manual - Page 139
    , lifting the computer by one edge, placing the opposite edge on the table and then releasing the computer to impact against the table): 10 cm Specifications 139
  • Dell Vostro 500 | Owner's Manual - Page 140
    140 Specifications
  • Dell Vostro 500 | Owner's Manual - Page 141
    Support (see "Microsoft Windows XP Help and Support Center" on page 16). You can use system setup as follows: • To set or change user-selectable features such as your computer password password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support,
  • Dell Vostro 500 | Owner's Manual - Page 142
    immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again. System Setup Screen NOTE: For information about a specific item on a system setup screen, highlight the item and see the
  • Dell Vostro 500 | Owner's Manual - Page 143
    2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again. 4 When the boot device list
  • Dell Vostro 500 | Owner's Manual - Page 144
    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries
  • Dell Vostro 500 | Owner's Manual - Page 145
    Performance" on page 47). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface instructions that come with the compressed air product. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your media, try cleaning
  • Dell Vostro 500 | Owner's Manual - Page 146
    -installed peripherals include any internal expansion cards, or Dell-branded module bay or ExpressCard accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling
  • Dell Vostro 500 | Owner's Manual - Page 147
    the manufacturer's instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part Dell
  • Dell Vostro 500 | Owner's Manual - Page 148
    in this document in compliance with the FCC regulations: Product name: Model number: Company name: Dell™ 500 PP29L Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 Macrovision Product Notice This product incorporates copyright
  • Dell Vostro 500 | Owner's Manual - Page 149
    configuration and power interface - A power management specification that enables Microsoft® Windows® operating systems to put a computer in standby interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing (NCQ) and hot
  • Dell Vostro 500 | Owner's Manual - Page 150
    BIOS - your computer. Bluetooth® wireless technology - A wireless technology standard for short-range (9 m [29 feet]) networking devices that virus, ensure that you always have a bootable CD or floppy disk available. Your Drivers and Utilities media is a bootable CD. bootable disk - A disk that you
  • Dell Vostro 500 | Owner's Manual - Page 151
    code located on a sticker on your computer. Also referred to as the Product Key or Product ID. Consumer IR - Sensor for using Dell Travel remote control. Control Panel - A Windows The marker on a display or screen that shows where the next keyboard, touch pad, or mouse action will occur. It often is
  • Dell Vostro 500 | Owner's Manual - Page 152
    typically used to connect PS/2 keyboard or mouse cable connectors. disk certain types of data transfer between RAM and a device to bypass network that are administered as a unit with common rules and procedures for use by a specific not work properly if the correct driver is not installed in the
  • Dell Vostro 500 | Owner's Manual - Page 153
    I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code - A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell
  • Dell Vostro 500 | Owner's Manual - Page 154
    - The data path and physical interface between the processor and RAM. FTP - file transfer protocol - A standard Internet protocol used G G - gravity - A measurement of weight and force. GB - gigabyte - A measurement of data storage that equals 1024 windows, and icons. Most programs that operate on the
  • Dell Vostro 500 | Owner's Manual - Page 155
    are physically located on the computer's system board. Also referred to as built-in. I/O - input/output - An operation or device that enters and extracts data from your computer. Keyboards and printers are I/O devices. I/O address - An address in RAM that is associated with a specific device (such
  • Dell Vostro 500 | Owner's Manual - Page 156
    kHz - kilohertz - A measurement of frequency that equals 1000 Hz. L LAN - local area network - A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves
  • Dell Vostro 500 | Owner's Manual - Page 157
    regardless of its physical location, as long as the computer remains in the service area of your cellular service provider. modem - A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You
  • Dell Vostro 500 | Owner's Manual - Page 158
    drives. Each partition can contain multiple logical drives. PC Card - A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI - peripheral component interconnect - PCI is a local bus that supports 32-and 64-bit data paths, providing a high
  • Dell Vostro 500 | Owner's Manual - Page 159
    instructions. Sometimes the processor is referred to as the CPU (central processing unit). PS/2 - personal system/2 - A type of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. PXE - pre-boot execution environment - A WfM (Wired for Management) standard that allows networked
  • Dell Vostro 500 | Owner's Manual - Page 160
    is located on a network in a directory and the system administrator has assigned rights only to specific written to by the computer. ROM, unlike RAM, retains its contents after you shut down your some computers that can often be used for troubleshooting problems. S SAS - serial attached SCSI -
  • Dell Vostro 500 | Owner's Manual - Page 161
    Service Tag - A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support shortcut on your Windows desktop and doubleclick the icons do not change the location of files. If you delete
  • Dell Vostro 500 | Owner's Manual - Page 162
    SXGA+ - super-extended graphics array plus - A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board - The main circuit board in your computer. Also known as the motherboard. system setup - A utility that serves as an interface between the computer
  • Dell Vostro 500 | Owner's Manual - Page 163
    networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference. UXGA - ultra extended graphics array - A video standard for video cards and controllers that supports
  • Dell Vostro 500 | Owner's Manual - Page 164
    to one person. WWAN - wireless wide area network. A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN. WXGA - wide-aspect extended graphics array - A video standard for video cards and controllers that supports resolutions up to 1280
  • Dell Vostro 500 | Owner's Manual - Page 165
    , 53 blank cards ExpressCards, 62 memory card, 63 removing, 63, 65 Bluetooth wireless technology card device status light, 22 installing, 122 boot sequence, 142 brightness adjusting, 39 C carnet, 126 CD blank, 58 CD-RW drive problems, 80 drive problems, 80 Check Disk, 81 cleaning touch pad, 145
  • Dell Vostro 500 | Owner's Manual - Page 166
    , 14 ergonomics, 14 online, 15 Product Information Guide, 14 regulatory, 14 safety, 14 warranty, 14 drivers about, 100 identifying, 100 reinstalling, 100 Drivers and Utilities CD Dell Diagnostics, 75 Drivers and Utilities media, 13 about, 101 drives problems, 79 See also hard drive See also optical
  • Dell Vostro 500 | Owner's Manual - Page 167
    up, 30 K keyboard numeric keypad, 41 problems, 88 removing, 114 shortcuts, 42 keyboard status lights description, 23 keypad numeric, 41 L labels Microsoft Windows, 14 Service Tag, 14 lost computer, 74 M media playing, 55 media control buttons description, 20 media memory cards, 63 installing, 64
  • Dell Vostro 500 | Owner's Manual - Page 168
    82, 92 software, 90-91 sound and speakers, 96 speakers, 96 spyware, 82, 92 Product Information Guide, 14 Q QuickSet Help, 16 R RAM. See memory regulatory information, 14 resolution setting, 40 S Safely Remove Hardware icon, 87 safety instructions, 14 scanner problems, 95 screen. See display security
  • Dell Vostro 500 | Owner's Manual - Page 169
    tag, 125 packing, 125 tips, 126 troubleshooting Dell Diagnostics, 75 Hardware Troubleshooter, 103 U uninterruptible power supply. See UPS V video problems, 98 video controller determining configuration, 19 volume adjusting, 96 W warranty information, 14 Windows XP Program Compatibility wizard, 91
  • Dell Vostro 500 | Owner's Manual - Page 170
    170 Index
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www.dell.com | support.dell.com
Dell™ 500 Owner’s Manual
Model PP29L