Epson 875DC Printer Basics - Page 79

Problems and Solutions, Problems Setting Up the Printer or Installing Software, Software - troubleshooting

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Problems and Solutions Here are some troubleshooting tips if you have any problems setting up your printer, installing software, getting good print quality, feeding paper, or other problems. Problems Setting Up the Printer or Installing Software The printer started making noise after ink cartridge installation. s The first time you install ink cartridges, the printer must charge its ink delivery system for about two minutes. Wait until charging finishes (the Ppower light stops flashing) before you turn off the printer. If you turn off the printer while it's charging, it may charge improperly and use excess ink the next time you turn it on. s Make sure the ink cartridge clamps are locked down and that no packing material remains in the printer. Turn off the printer, disconnect it from your computer, and turn it on again to clear the error. Then turn it off, reconnect it, and turn it on again. s If the printer stops moving or making noise, but the Ppower light is still flashing after five minutes, turn off the printer. If the light is still flashing when you turn it back on, contact your EPSON dealer or see "Where To Get Help" on page 86. You're having problems installing the printer software. s Carefully follow the instructions on the Start Here poster. s Make sure you've closed all other applications, including any screen savers and virus protection software. Then try installing the printer software again. s Make sure your printer cable is securely connected to the printer and computer. You're printing over a network. See your electronic Reference Guide for instructions on configuring your printer for use on a network. 73

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73
Problems and Solutions
Here are some troubleshooting tips if you have any problems setting up your printer,
installing software, getting good print quality, feeding paper, or other problems.
Problems Setting Up the Printer or Installing
Software
The printer started making noise
after ink cartridge installation.
■
The first time you install ink
cartridges, the printer must charge
its ink delivery system for about
two minutes. Wait until charging
finishes (the
P
power light stops
flashing) before you turn off the
printer. If you turn off the printer
while it’s charging, it may charge
improperly and use excess ink the
next time you turn it on.
■
Make sure the ink cartridge
clamps are locked down and that
no packing material remains in the
printer. Turn off the printer,
disconnect it from your computer,
and turn it on again to clear the
error. Then turn it off, reconnect
it, and turn it on again.
■
If the printer stops moving or
making noise, but the
P
power
light is still flashing after five
minutes, turn off the printer.
If the light is still flashing when
you turn it back on, contact your
EPSON dealer or see “Where To
Get Help” on page 86.
You’re having problems installing
the printer software.
■
Carefully follow the instructions
on the
Start Here
poster.
■
Make sure you’ve closed all other
applications, including any screen
savers and virus protection
software. Then try installing the
printer software again.
■
Make sure your printer cable is
securely connected to the printer
and computer.
You’re printing over a network.
See your electronic
Reference Guide
for instructions on configuring your
printer for use on a network.