Epson 9800 Printer Guide

Epson 9800 - Stylus Pro Color Inkjet Printer Manual

Epson 9800 manual content summary:

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    Epson Stylus® Pro 7800/9800 PRINTER GUIDE
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    and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Printed on recycled paper
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    comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there
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    4
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    10 Where To Get Help 11 Macintosh System Requirements 12 Windows System Requirements 12 Important Safety Instructions 13 Ink Cartridge Safety Instructions 15 1 Setting Up the Printer Unpacking and Assembling the Epson Stylus Pro 7800 17 Unpacking and Assembling the Stand 18 Unpacking the
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    in Front of the Epson Stylus Pro 9800 72 Catching Printouts Under the Epson Stylus Pro 9800 73 Optimizing the Settings for Your Paper 75 Creating Paper Configurations 75 Printing Your Paper Configurations 77 Selecting Paper Configurations 77 3 Printing with Epson Drivers for Macintosh Choosing
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    New Black Ink Cartridge 134 Updating the Printer Driver Information 135 Changing the Date and Time 136 Using Maintenance Mode 136 Replacing the Paper Cutter Blade 138 Removing the Old Blade 138 Installing the New Cutter Blade 140 Replacing the Maintenance Tank 141 Cleaning the Printer 143
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    Quality 154 Solving Operational Problems 158 Solving Miscellaneous Printing Problems 159 Solving Paper Problems 160 Fixing Paper Eject Problems 161 Clearing Paper Jams 162 Uninstalling and Reinstalling the Printer Driver 164 Macintosh 164 Windows 164 A Specifications Environmental 165
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    troubleshooting tips in case you have a problem. For additional information, see the following: • The Quick Reference Guide provides a handy summary of procedures for daily use and printer maintenance-loading paper, replacing ink cartridges and other components, cleaning and aligning the print
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    : Paper Roller Spindle (High Tension) - 2- or 3-inch Epson Stylus Pro 7800: Epson Stylus Pro 9800: Manual Media Cutting System* Epson Stylus Pro 7800: Epson Stylus Pro 9800: Replacement Manual Cutting Blade (for Manual Media Cutting System) One-year extended warranty Two-year extended warranty Part
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    assistance 24 hours a day through the World Wide Web. You can reach Epson Support at http://support.epson.com. At this site, you can download drivers, firmware, and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. 11
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    System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your system should include the requirements listed below: • IBM®-compatible PC with a Pentium® IV 2 GHz or higher processor recommended • Windows® 2000 or XP (Home or Professional) • For 10/100 Base
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    compatible cable Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The printer weighs about 131 lb (Epson Stylus Pro 7800) or 198 lb (Epson Stylus Pro 9800) without ink or paper. Make sure you
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    not block or cover the openings in the printer's case. • Do not put your hand inside the printer during printing. • Do not move the print head by hand unless instructed to do so by an Epson service technician; otherwise you may damage the printer. • Do not insert objects through the slots. Take
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    : Do not use too much force when you shake cartridges that have been previously installed. Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap
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    16 | Introduction 16
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    sources of interference, such as loud speakers, cordless phones, TVs, or air conditioners. Unpacking and Assembling the Epson Stylus Pro 7800 Follow these steps to assemble your printer and its stand. If you have the Epson Stylus Pro 9800, see page 27 instead. Before you begin, make sure you have
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    Setting Up the Printer Unpacking and Assembling the Stand 1. Unpack the stand and make sure you have all these items. Parts: 2 Bases 2 Legs Bottom horizontal strut Top horizontal strut Tools and Accessories: 4 Basket hooks 2 Hex wrenches 4 Base bolts 6 Hex screws with washers 2 Collars Paper
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    Setting Up the Printer | 19 Note: Make sure you tighten all bolts before moving to the next section. 2. Insert the right leg into the right base as shown. (Note
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    20 | Setting Up the Printer 5. Attach the top horizontal strut as shown. Use the small hex wrench to fasten the hex screws. 6. Make sure each part of the stand is tightened securely. Unpacking the Printer 1. Open the box and remove the roll paper, spindle, polystyrene foam, and cardboard cushions.
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    can be purchased separately. See page 128. Remove ink cartridges and accessories # " 4. Make sure you have all the items shown below, in addition to the printer: Power cord FireWire cable Roll paper and spindle Spindle adapters Ink cartridges Black Ink Conversion Kit Paper guides 1-21
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    22 | Setting Up the Printer 5. Remove the cardboard panels and other packing materials from around the printer. Mounting the Printer on the Stand 1. Lock the casters and lower the stabilizer knobs to keep the stand from rolling. 1-22
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    Setting Up the Printer | 23 2. Have two people lift the printer. WARNING: Two or more people are required to lift the printer. 3. Mount the printer on the stand as shown. 1-23
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    to the stand with the wing screws and washers. Note: To prevent paper jams, don't place the bolt back in the printer. 5. Remove any packing tape. Check these areas: • the front cover • the ink compartment covers • the maintenance tank (on the right side near the bottom) 6. Open the front cover
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    Up the Printer | 25 Attaching the Paper Basket The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out. 1. Attach the basket hooks as shown. The free ends of the hooks should point outward. 2. Snap the basket's plastic connectors onto
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    the bar. 4. Snap the connectors onto the front hooks as shown. 5. If you find that your roll paper is curled too tightly to eject properly, attach the two paper guides to the bottom of the printer. See page 161 for more information. 6. Raise the stabilizer knobs and unlock the casters. Then move the
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    | 27 Unpacking and Assembling the Epson Stylus Pro 9800 WARNING: Two people are required to unpack the printer, and four are needed to set it on the stand. Follow these steps to assemble your printer and its stand. If you have the Epson Stylus Pro 7800, see page 17 instead. Before you begin
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    and remove the handles from the sides of the box. 2. Lift the box up, then set it aside. 3. Unpack the stand and make sure you have all these items: Parts: Support bar Base sections Basket hooks Paper basket Tools and Accessories: Hex wrench 4 Bolts 2 Wing nuts with spring washers and plain
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    Setting Up the Printer | 29 4. Insert the support bar into one of the base sections as shown. Then attach it with base section to the other end. 6. Tighten all four bolts securely. Unpacking the Printer 1. Open the box and remove the roll paper, spindle, polystyrene foam, and cardboard cushions. 1-29
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    purchased separately. See page 128. 3. Remove the cardboard panels from around the printer. 4. Make sure you have all the items shown below, in addition to the printer: Power cord FireWire cable Roll paper and spindle Spindle adapters Ink cartridges Black Ink Conversion Kit Paper guides 1-30
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    Setting Up the Printer | 31 Mounting the Printer on the Stand 1. Lock the two casters to keep the stand from rolling. Then extend the stabilizer knobs. Caster lock Stabilizer knob 2. Orient the printer in relation to the stand as shown: 1-31
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    32 | Setting Up the Printer WARNING: Do not attempt to lift the printer with fewer than four people. 3. Using four people, grasp the printer in the four locations as shown, and set the printer on the stand: Top view 4. Fasten the printer to the stand with the wing nuts, spring washers, and plain
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    any packing tape from the front cover, ink compartment covers, and maintenance tank. Check underneath and on the sides of the printer to make sure you remove all the tape. 6. Open the front cover. Follow the red wire to locate the screw and bracket securing the print head. Then unscrew the bolt and
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    to the place of use. (The casters are meant for moving the printer for only a short distance.) Lock the casters and extend the stabilizer knobs after moving. Attaching the Basket 1. Attach the basket hooks to the upper guides on the left and right sides: 2. Turn the basket so its seams face downward
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    3. Pass the basket's rear bar to the back of the printer. Rotate the bar one revolution so that the fabric folds around the bar. Then insert the plastic pins into the stand as shown. 4. Slide out
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    36 | Setting Up the Printer 6. Hook the paper supports so they hang along the inside of the basket. Install them in the order indicated below. 7. If you find that your roll paper is curled too tightly to eject properly, attach the 5 paper guides to the bottom of the printer. See page 161 for more
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    Note: The illustrations in this section and the following sections show the Epson Stylus Pro 9800, but the instructions are the same for the 7800. Connecting the Power Cord 1. Connect the power cord to the AC inlet on the back of the printer. 2. Route the power cord through one of the hooks on the
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    , it is normal for up to one-third of the ink in each cartridge to be used. The cartridges shipped with your printer are provided mainly to charge the ink system. 1. Press the P Power button to turn on the printer. In a moment, INSTALL INK CARTRIDGES appears on the LCD display. Note: You need to be
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    in the correct slot, and you see the corresponding ink cartridge icon on the LCD display. 5. After installing all 8 cartridges, lower the ink levers. Caution: Charging takes about 10 minutes. Never turn off the printer, release the paper lever, or open the front cover while the P Power light
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    40 | Setting Up the Printer Note: Epson recommends the USB 2.0 or network connection for the most reliable performance. Connecting to Your System You can use either USB or FireWire connections. Make sure
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    Up the Printer | 41 Note: The print server card is included with the Professional Edition of the printer. Caution: You must unplug the printer from the power outlet, or you may damage the printer and the card. Connecting to the Network If you plan to connect the printer to your network, you
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    the compartment. Push it in firmly to fully insert the connector into the printer's internal slot. 6. Use the two screws included with the card to in the printer's power cord. Follow the instructions in the next section to install your printer software, then configure the printer for your network
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    -ROM. If necessary, double-click the Epson CD-ROM to open its window. 3. Double-click the Epson installer icon. You see the Epson Installation Program. 4. Double-click Install Printer Driver for Stylus Pro 7800 or Install Printer Driver for Stylus Pro 9800, depending on the printer you have. 1-43
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    to install your printer driver. 6. Enter your password again and follow the on-screen instructions to install the EPSON LFP Remote Panel. 7. Double-click Install Additional Color Profiles to install the profiles for your printer. 8. Double-click Install Reference Guide and wait while the
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    Up the Printer | 45 Adding the Printer in Mac OS X 10.4 1. Open the Apple menu, select System Preferences, then open the Print & Fax Utility. Click here to add your printer 2. Click the + plus sign. You see your printer in the Printer Browser: Tip: If you want to rename the printer for easier
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    46 | Setting Up the Printer Your printer appears in the Print & Fax utility: 4. Close the utility. Go to page 50 to update your printer firmware, if necessary. Adding the Printer in Mac OS X 10.3 1. Open the Applications folder, then open the Utilities folder and open the Printer Setup Utility. 2.
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    the top of the Printer List window. 4. Pull down the menu and select the connection you are using-either EPSON USB, EPSON FireWire, or EPSON TCP/IP. The Stylus Pro 7800 or 9800 appears on the screen. Tip: If you want to rename the printer for easier identification, select the printer name in the
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    List. 6. Go to page 50 to update your printer firmware, if necessary. Installing the Software for Windows Follow these steps to install the software for Windows. 1. Make sure your printer is turned off. 2. Turn on your computer. 3. Insert the printer software CD-ROM in your computer. The installer
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    4. Double-click Install Printer Driver for Stylus Pro 7800 or Install Printer Driver for Stylus Pro 9800, depending on which printer you have. Follow the on-screen instructions to install the software. You see the following window: 5. Press the P Power button to turn on the printer. (Make sure the
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    Epson support site and update your printer, if necessary. Downloading the Firmware 1. Navigate to http://support.epson.com in your browser. 2. Choose your printer. 3. Click Drivers and Downloads to find the newest firmware. 4. Choose the version for Macintosh or Windows and follow the instructions
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    section show Macintosh screens, the procedure is the same in Windows. Updating the Firmware 1. Double-click the firmware file to extract it. 2. Click the EPSON LFP Remote Panel icon on your desktop. You see the LFP Remote Panel. Make sure your printer is selected. Tip: For best results, use a USB
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    start the firmware updating process. (If it is the same, you don't need to update.) 7. When the update is complete, close the Firmware Updater window and LFP Remote window. If you installed the EpsonNet print server card, follow the instructions in the next section to configure the printer for your
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    card to make sure the configuration page prints. 2. Start the EpsonNet print server software. The EpsonNet Config program searches for all Epson printers on the network and displays the MAC address for each printer that it finds, for example: 3. Highlight the printer that you want to configure and
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    54 | Setting Up the Printer 1-54
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    as other media, for your printer. The following table shows the paper sizes you can use: Supported paper sizes Roll paper Cut sheets Epson Stylus 8 to 44.0 in. wide Pro 9800 (203 to 1118 mm) Letter size up to 44 in. wide Epson Stylus 8 to 24.0 in. wide Pro 7800 (203 to 610 mm) Letter
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    may affect print quality. Handle media by the edges or use cotton gloves. • Always choose the correct Media Type setting in your printer driver software before you send your job. See page 84 (Mac OS X) or page 101 (Windows) for instructions. • Always select the correct paper source (roll
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    leave roll paper loaded in the printer when it is not in use. • Choose if you want to print a series of pages and keep them together for cutting later on. • Choose if you're printing on canvas or other heavy media. Media that is too thick may damage the cutter. Use of Epson's optional Manual Media
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    cores, see page 62. Avoid touching the printable surface of the paper as much as possible. Oils from your skin can affect print quality. Loading the Paper onto the Spindle Follow these steps to attach the roll to the spindle: 1. Slide the black paper stop (flange) off the left end of the spindle
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    . (The gray end of the spindle goes on the right.) Caution: To avoid feeding excess paper, make sure you don't select when you're using roll paper. 3. Make sure the printer is turned on, then press the l Paper Source button until the or icon appears on the LCD display. 4. Make sure the P Power
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    doesn't come out, you may need to adjust the suction. If you are loading heavy paper, press the u Paper Feed button to increase the suction. If you are loading lightweight paper, press the d Paper Feed button to decrease it. If the paper still doesn't come out, open the front cover and pull it out
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    align the bottom edge with the horizontal line and the right edge with the vertical line. Note: Opening the front cover causes printing to stop. Do not open the front cover while printing is in progress, or your print quality might be affected. 8. Move the paper lever to the locked position, then
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    spindle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, push the paper lever back to the released position, then roll up the paper before removing it. 3. Remove the roll paper and spindle from the printer. 4. Set the spindle upright, with the gray end on
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    Cutter When you're not using the auto cut setting, you may need to cut the paper manually by pressing the button after your print job is finished. You can use the button to cut most types of paper. However, if you're printing on fine art paper, canvas, or other heavy media, you should use the Epson
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    trim lines from your printer driver software. For instructions, see page 90 (Mac OS X) or page 105 (Windows). Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The printer accepts sheets ranging from letter size to 24 inches wide (7800) or 44 inches wide (9800
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    by pressing the d button. 4. Feed the sheet into the paper slot. Make sure the right and bottom edges of the paper are straight and aligned with the scale on the printer. Caution: To avoid damaging the printer, never move the paper lever during printing, or while the P Power or Pause light is
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    and aligned with the scale on the roll paper cover. 5. Press the Pause button. The sheet feeds into printing position automatically and READY appears on the control panel. 6. Print your page. After it is finished, the sheet stays in the printer. 7. To remove your print, press the button. 2-66
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    Paper and Other Media | 67 Printing on Posterboard You can print on Epson Enhanced Matte Posterboard or other heavy stock up to 30 × 40 inches (9800) or 24 × 30 inches (7800). Follow these instructions when you print on posterboard or other media more than 19 mil (0.5 mm) thick. 1. Set the paper
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    cover. (The cover has special tabs that act as paper supports when the cover is open.) Note: If you're using stock more than 39 inches long, load it long-edge first, in landscape orientation (9800 only). 6. Feed the posterboard into the paper slot until it meets resistance. 7. Align the board with
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    , try changing it to WIDER. Adjusting the Platen Gap for Thick or Thin Paper When you print on unusually thick or thin paper, you may need to adjust the platen gap setting. STANDARD is the default setting. However, if print quality is not satisfactory when using very thin or very thick stock, you
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    printer and catches your printouts as they come out. The basket keeps your printouts from getting dirty or scratched. You can set it up either to catch the paper under the printer or in front of the printer. Follow the instructions on page 71 for the Epson Stylus Pro 7800 or page 72 for the 9800
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    Media | 71 Catching Printouts From the Epson Stylus Pro 7800 To catch printouts in front of the printer, pull the paper basket forward as shown below. Use this method for posterboard or any prints that are 36 inches or more in length. To catch printouts under the printer, lift the basket up as shown
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    it as shown: Catching Printouts in Front of the Epson Stylus Pro 9800 Follow the steps below to set up the basket in front of the printer. Use this method for posterboard or any prints that are 62 inches or more in length. 1. If you are using the paper guides, make sure they are in front of the
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    sure the surface of the basket is taut. If there is any slack, the paper may not slide properly to the floor. Catching Printouts Under the Epson Stylus Pro 9800 Follow these steps to catch printouts under the printer: 1. Remove the metal rod from the upper basket hooks. 2. Pull the upper hooks out
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    74 | Handling Paper and Other Media 3. Hook the basket rings on the upper hooks. Note: If printouts on matte paper have banding, pull the paper guides forward. 4. If you are using the paper guides, squeeze the guides and push them back as shown: 2-74
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    you use non-Epson paper or a paper not supported by the driver. Use the paper configuration settings described on page 75. You can create a special configuration, or group of settings, for each paper type (up to ten types) and select the desired configuration whenever you print on a particular stock
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    the cleanest cut for your paper. • PPR FEED ADJUSTMENT helps eliminate banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines. • DRYING TIME lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 10
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    print on that paper: 1. Press the r Menu button, then press the d button to highlight CUSTOM PAPER. 2. Press Menu. PAPER NUMBER is highlighted. 3. Press Menu, then press the u button to select the configuration number that you want to use. If you select STANDARD, the printer uses the driver settings
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    78 | Handling Paper and Other Media 2-78
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    79 Chapter 3: Printing with Epson Drivers for Macintosh Your Epson Stylus Pro 7800 or 9800 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson driver offers an Advanced Black and White Photo mode. ICC profiles for
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    Setup Options Before you print, make sure you have installed the Epson printer driver and utilities from the CD-ROM. You also need to configure your connection and set up the printer in the Printer Setup Utility. For instructions on installing and configuring the printer driver, see page 43. Page
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    paper, Epson recommends that you create a custom paper size to make the best use of your paper. See page 82 for instructions. Select the paper size, then choose the setting The following settings are available, depending on the size you choose: • The standard size setting prints on cut sheet paper
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    choose Manage Custom Sizes from the Paper Size menu. (If you are printing on a cut sheet, skip to step 7.) In Mac OS X 10.3, choose Custom Paper Size from the Settings menu. Click to create a custom page size Note: If you're printing on roll paper, make sure you set the bottom margin to 0.55 inch
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    Then continue with the instructions in the next section to select additional settings for printing. Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when
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    print on smaller sheets. For PremierArt Water Resistant Canvas for Epson, choose the Watercolor Paper - Radiant White setting. If your paper is not listed, check the instructions included with the paper, or look on the Epson web site (http://prographics.epson.com). If you are using non-Epson paper
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    more information. (For paper types that don't support this option, print black and white photos with the Color setting.) Select Black only if you're printing line drawings or other non-photographic images. 6. Set the Mode option as follows: • Click Automatic to have the printer driver analyze the
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    sure you deselect this option. • Flip Horizontal for printing a mirror image of your file. • Finest Detail for sharper edges on vector-based data including text, graphics, and line art. (This setting does not affect photographs.) Continue with the instructions in the next section to select color
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    Printing with Epson Drivers for Macintosh | 87 Choosing Color Management Options Follow these instructions to use color management in the printer driver. 1. Select Printer Color Management from the drop-down menu, then click Advanced Settings. You see this screen: 2. Select one of the following
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    88 | Printing with Epson Drivers for Macintosh Note: You may need to change the Color Density setting if your custom color profile was created to optimize D-max and color gamut. Choosing Paper Configuration Options Follow these instructions if you are using non-Epson media and you need to fine-
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    Printing with Epson Drivers for Macintosh | 89 • Paper Suction lets you decrease the paper suction level when printing on thinner papers (less than 12 lb), such as CAD drafting paper. • Cut Method decreases the cutting blade pressure for thinner media, or adjusts the speed for thick media. You may
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    Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, print multiple print jobs without cutting, or if you are printing on heavy media that must be cut by hand. See page 63 for instructions on using the button to operate the cutter. See page 57 for a list of
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    Printing with Epson Drivers for Macintosh | 91 The Auto Expand setting provides the best solution for borderless printing with minimal image clipping. Using this setting, you can create a custom paper width equal to the width of the roll media. If you use the Retain Size setting, you should create
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    92 | Printing with Epson Drivers for Macintosh To control the amount of expansion (with the Auto Expand setting), select Expansion from the drop-down menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown
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    Epson Drivers for Macintosh | 93 Note: If you check the settings on each screen in the drop-down menu, go through them carefully from top to bottom. Avoid cycling through them repeatedly, or you may lose your settings. Creating a Custom Preset and Printing Once you've made the correct settings
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    types. 1. Select Print Settings from the drop-down menu. You see this screen: Note: If Advanced Black and White Photo is not available for your media type, you may need to change your black ink cartridge. See page 132 for more information. 2. Choose the Media Type setting for the paper you have
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    Printing with Epson Drivers for Macintosh | 95 5. Select Printer Color Management from the drop-down menu. You see this screen: 6. Choose the settings that are best for your photo. You can use the photo on the screen as a guide. • Color Toning allows you to add tone (hue) to your black and white
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    96 | Printing with Epson Drivers for Macintosh • Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print by setting the density lower. • Highlight Point Shift helps to reduce gloss differential by adding density to the highlights of your image. • The tone
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    Print Center window. Checking Ink Levels and the Maintenance Tank The Epson Printer Utility lets you check the levels of ink in the printer and the level of the maintenance tank (7800) or tanks (9800). You can also run maintenance utilities from this screen. See pages 122 to 123 for instructions
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    98 | Printing with Epson Drivers for Macintosh 4. Click the EPSON StatusMonitor icon. The software checks the amount of ink in the printer and maintenance tank(s) and displays the StatusMonitor window: 5. To recheck the ink levels, click the Update button. To close the Status Monitor, click OK. 3-98
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    99 Chapter 4: Printing with Epson Drivers for Windows Your Stylus Pro 7800 or 9800 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson printer driver offers Advanced Black and White Photo mode. ICC profiles are
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    100 | Printing with Epson Drivers for Windows Choosing Basic Print Options Before you print, you need to set basic printing properties. Make sure you have installed the Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you're
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    250) designation when you print on smaller sheets. For PremierArt Water Resistant Canvas for Epson, choose the Watercolor Paper - Radiant White setting. If your paper is not listed, check the instructions included with the paper, or check the Epson web site (http://prographics.epson.com). If you are
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    button to turn off color management in the printer driver (if your application performs color management) or access additional settings, as described on page 109. 6. When you're finished choosing print options, click the Paper tab and follow the instructions in the next sections for choosing
  • Epson 9800 | Printer Guide - Page 103
    Epson Drivers for Windows | 103 Note: Many application settings override settings in the printer driver. Always verify settings to get the results you expect. Choosing Paper and Layout Options You can select a variety of settings, such as orientation and sizing your image. Follow the instructions
  • Epson 9800 | Printer Guide - Page 104
    . Choose this setting if you want to operate the cutter manually, print multiple print jobs without cutting, or print on heavy media that must be cut by hand. See page 63 for instructions on operating the cutter manually. • Single Cut causes the images to be printed end-to-end and saves paper. With
  • Epson 9800 | Printer Guide - Page 105
    Printing with Epson Drivers for Windows | 105 To make the best use of your roll paper, creating a custom paper size is recommended. Select User Defined. You see this screen: Note: Select Landscape when you want to rotate your image 90°. Type a name for your
  • Epson 9800 | Printer Guide - Page 106
    106 | Printing with Epson Drivers for Windows Borderless Printing For true borderless printing on roll paper, you can select either Auto Expand or Retain Size and create a custom paper size, as described on page 104. Your image may be clipped on the left and right edges, but you can minimize
  • Epson 9800 | Printer Guide - Page 107
    Printing with Epson Drivers for Windows | 107 The widths shown in the table on page 106 work with the Standard Expansion setting. If you use the slider to adjust the amount of expansion (as described on page 104), you can calculate the image width as follows: • Using the Min setting, subtract 0.125
  • Epson 9800 | Printer Guide - Page 108
    108 | Printing with Epson Drivers for Windows Click the Expansion button and choose Auto Expand or Retain Size: • Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to control the amount of expansion. • Retain Size prints your image at the size you
  • Epson 9800 | Printer Guide - Page 109
    to access the advanced settings and turn off color management in the printer driver, as described on page 110. 1. Follow the steps on page 100. 2. Click Custom, then click Advanced. You see a window like the following: These settings give you different options on the lower part of the screen 4-109
  • Epson 9800 | Printer Guide - Page 110
    110 | Printing with Epson Drivers for Windows Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto 2880dpi for best quality. Tip: If you turn off color management, you can still control the ink density, as
  • Epson 9800 | Printer Guide - Page 111
    your printer software). • Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry. • Paper Feed Adjustment helps reduce banding. Choose a lower value if you see white lines on
  • Epson 9800 | Printer Guide - Page 112
    112 | Printing with Epson Drivers for Windows Note: If you are printing from Photoshop, make sure you do not use Photoshop's color management settings when using Advanced Black and White Photo mode. There are no profiles associated with this screening and color management technology. • Platen Gap
  • Epson 9800 | Printer Guide - Page 113
    Printing with Epson Drivers for Windows | 113 Note: If Advanced Black and White Photo is not available for your media type, you may need to change your black ink cartridge. See page 132 for more information. 2. Choose Advanced B&W Photo as the Color setting. 3. Click Custom, then click Advanced.
  • Epson 9800 | Printer Guide - Page 114
    114 | Printing with Epson Drivers for Windows • Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print by setting the density to lower. • Highlight Point Shift helps to reduce gloss differential by adding density to the highlights of your image. • The tone
  • Epson 9800 | Printer Guide - Page 115
    Printing with Epson Drivers for Windows | 115 You can use the buttons to cancel, pause, or restart your print job. You also see how much ink you have left and view printing tips. If you don't want the Progress Meter to appear, you can turn it off. See the following section for instructions. Setting
  • Epson 9800 | Printer Guide - Page 116
    116 | Printing with Epson Drivers for Windows 3. Select from the following options: • High Speed Copies speeds up printing of multiple copies printing by rendering the entire page. Use this setting if print speed is extremely slow or the print head stops for a few minutes while printing. Printing
  • Epson 9800 | Printer Guide - Page 117
    Printing with Epson Drivers for Windows | 117 4. Click the Monitoring Preferences button. You see the Monitoring Preferences window: 5. Select the notification options you want to use if various printing events occur. 6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar,
  • Epson 9800 | Printer Guide - Page 118
    118 | Printing with Epson Drivers for Windows 4-118
  • Epson 9800 | Printer Guide - Page 119
    the Printer The Epson Stylus Pro 7800/9800 requires little maintenance to keep working at its best. This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Changing
  • Epson 9800 | Printer Guide - Page 120
    replace the ink cartridges, cutter blade, and maintenance tank yourself. Other printer parts need to be replaced by an authorized Epson service technician. Checking Printer Status and Part Life Using the control panel, you can check the amount of ink remaining, the total number of prints, and the
  • Epson 9800 | Printer Guide - Page 121
    be printed with each ink cartridge, press d to highlight PRINTABLE PAGES, then press Menu. Press d to view the number of pages remaining for each cartridge. When done, press the l button. This option must be enabled using maintenance mode on the printer's control panel. See page 136 for instructions
  • Epson 9800 | Printer Guide - Page 122
    electronic Reference Guide. Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If necessary, the printer will automatically run a cleaning cycle to clear the nozzles. You
  • Epson 9800 | Printer Guide - Page 123
    to check the print head nozzles and clean them if necessary: 1. Make sure paper is loaded in the printer. 2. Do one of the following to access the printer utilities: • Mac OS X: Open the Epson Printer Utility in your Applications folder. Select your printer and click OK. • Windows XP: Click Start
  • Epson 9800 | Printer Guide - Page 124
    to start printing the nozzle check pattern. The nozzle check pattern is printed and automatically read. If the printer finds clogged nozzles, it runs a cleaning cycle. Manually Checking and Cleaning the Print Head If you turn off Auto Cleaning, you can print a nozzle check and manually examine it
  • Epson 9800 | Printer Guide - Page 125
    old cartridge. 1. Print a nozzle check to make sure the print head needs cleaning, as described on page 124. 2. Make sure the printer is ready and the red B ink light on the printer's LCD display is not on or flashing. 3. Press the Menu button. 4. Press the d button until MAINTENANCE is highlighted
  • Epson 9800 | Printer Guide - Page 126
    to run a nozzle check before aligning the print head (page 124). This ensures that the print head alignment patterns print correctly. Follow these steps to align the print head using the control panel: 1. Make sure the printer is turned on. Then load Epson Enhanced Matte paper or the paper that came
  • Epson 9800 | Printer Guide - Page 127
    fine-tune the automatic alignment process, you can perform a manual head alignment, as described in the electronic Reference Guide. Replacing Ink Cartridges Before you begin a large print job, you should check your ink levels. If one of your cartridges is low, you can replace it before you start
  • Epson 9800 | Printer Guide - Page 128
    may cause damage not covered by Epson's warranty. Caution: Leave the empty cartridge in the printer until you are ready to replace it. To prevent ink reporting errors, never replace the ink cartridges with the printer turned off. When the red B ink light is flashing (and INK LOW appears on the LCD
  • Epson 9800 | Printer Guide - Page 129
    position. WARNING: Do not shake the empty cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water. 4. Remove the empty ink cartridge from the printer. It's a good idea to save your first
  • Epson 9800 | Printer Guide - Page 130
    smoothly, you may have the wrong cartridge. Check the package and product code. If the B ink light remains on after installing the cartridge, it may not be inserted fully. 7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot. Don't force it
  • Epson 9800 | Printer Guide - Page 131
    Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, causing nozzle damage. 9. Close the ink compartment covers. Once the cartridge is installed, the printer returns to its READY state. 5-131
  • Epson 9800 | Printer Guide - Page 132
    and Transporting the Printer Caution: To avoid interrupting the ink switching process, do not turn off the printer, open the front cover, release the paper lever, remove the ink cartridges, remove the maintenance tank, or unplug the power cord. Do not leave the printer unattended during this
  • Epson 9800 | Printer Guide - Page 133
    Maintaining and Transporting the Printer | 133 5. Press the button. 6. Follow the instructions on the LCD display to raise the ink levers. 7. When REMOVE ALL FOUR INK CARTRIDGES ON THE RIGHT SIDE appears, remove all four ink cartridges from the right ink compartment. Note: If REPLACE CONVERSION
  • Epson 9800 | Printer Guide - Page 134
    on the LCD display, lower the ink lever on the right ink compartment. The printer starts draining ink and DRAINING INK XX% appears on the LCD display. Wait until draining is complete. Installing the New Black Ink Cartridge 1. When draining is complete, RAISE THE RIGHT INK LEVER appears on the LCD
  • Epson 9800 | Printer Guide - Page 135
    to update the driver information. Follow the instructions for your operating system. • Mac OS X: Check the ink status using the Epson Printer Utility, following the instructions on page 97. Confirm that the correct black cartridge is displayed. • Windows: Access the printer driver as described on
  • Epson 9800 | Printer Guide - Page 136
    pages counter • Change the default pressure setting for the automatic cutter • Run a "super strong" cleaning cycle. • Track the amount of roll paper remaining • Enable power on roll paper feed • Return all of the printer's control panel settings to their default values • Check ink information 5-136
  • Epson 9800 | Printer Guide - Page 137
    . The printer exits maintenance mode and returns to normal operation. • To enable remaining paper counter, setting you want. • To run a super strong cleaning cycle, press the d button to highlight SS CLEANING, then press Menu to display EXEC. Press to start the cleaning cycle. • To enable roll paper
  • Epson 9800 | Printer Guide - Page 138
    You can check the status of your cutter by printing the status check sheet or viewing its status on the control panel. See page 121 for instructions. You can obtain a new cutter blade from Epson (part number C12C815291). Removing the Old Blade Make sure the printer is on, then follow these steps to
  • Epson 9800 | Printer Guide - Page 139
    and Transporting the Printer | 139 5. Open the front cover. 6. When SEE LABEL TO REPLACE CUTTER is displayed on the LCD display, hold down the side pin as shown and turn the latch to the right. WARNING: The blade is sharp. Be careful when removing it. 7. Release the side pin. The cutter pops out
  • Epson 9800 | Printer Guide - Page 140
    140 | Maintaining and Transporting the Printer 8. Carefully remove the cutter blade. Installing the New Cutter Blade Remove the new blade from its package, then follow these steps to install it: 1. Insert the new cutter as shown. 5-140
  • Epson 9800 | Printer Guide - Page 141
    from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message MAINTENANCE TANK NEAR FULL appears on the LCD display. When the tank is completely full, the printer stops working and MAINTENANCE TANK FULL appears on the LCD. You
  • Epson 9800 | Printer Guide - Page 142
    % to nearly full Tank nearly full Tank full Tank error or no maintenance tank The Epson Stylus Pro 7800 has one maintenance tank (on the right side), and the 9800 has two (one on either side). Replacement tanks are available from Epson (part number C12C890191). The printer will not print if one of
  • Epson 9800 | Printer Guide - Page 143
    cover and use a soft brush to carefully clean away any dust or dirt inside the printer. Some kinds of paper can cause paper dust to accumulate on the paper feed roller. Clean the area shown in gray below using canned air. 4. Remove the paper basket. Then clean away any dust or dirt around the leg
  • Epson 9800 | Printer Guide - Page 144
    (if installed) • Optional manual cutter (if installed) • Optional Ethernet card (if installed) 3. Raise the ink levers. You can choose whether to remove the ink cartridges or leave them installed. However, you must keep the ink levers raised when transporting the printer to prevent ink from leaking
  • Epson 9800 | Printer Guide - Page 145
    , tape all doors and covers shut. 4. Reinstall the carriage locking bracket and screw that were removed during setup, as shown below. 5. Remove the printer from the stand. First make sure the casters are locked and the two stabilizer knobs are touching the floor. Caster lock Stabilizer knob
  • Epson 9800 | Printer Guide - Page 146
    198 lb (90 kg) and should be lifted by four people. Stylus Pro 7800 Stylus Pro 9800 8. Keep the printer level while moving it. See page 148 for information about setting up the printer after transporting it. To ship the printer a longer distance, you should repack it using the original box and
  • Epson 9800 | Printer Guide - Page 147
    then turn off the printer. 2. Disconnect the power cord and interface cable. 3. Remove the roll paper spindle and close the roll paper cover. Make sure the front cover is closed. 4. Raise the ink levers. 5. Push in the metal rods supporting the paper basket, then roll up the paper basket so it doesn
  • Epson 9800 | Printer Guide - Page 148
    that the first time you start printing after moving the printer, the print head nozzles may be clogged-especially if the printer hasn't been turned on for a long time. You may need to run a cleaning cycle (page 122) and realign the print head (page 126) to ensure good print quality. If you have not
  • Epson 9800 | Printer Guide - Page 149
    provides instructions for the following: • Diagnosing problems • Checking error messages and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The printer includes
  • Epson 9800 | Printer Guide - Page 150
    cleaning did not clear the Run the head cleaning utility again. If the nozzles. nozzles are still clogged, contact Epson. CLEANING ERROR REMOVE THICK PAPER Paper is too thick for head cleaning. Printer could not feed the printed page. Release the paper lever to remove the paper. Head cleaning
  • Epson 9800 | Printer Guide - Page 151
    for 3 seconds to cancel the print job. Make sure you installed the correct driver for your printer. The driver's ink type configuration is not correct for the ink in the printer. CONVERSION CRTG LIFE CONVERSION CRTG NEAR END OF SERVICE LIFE The conversion cartridge will need to be replaced soon
  • Epson 9800 | Printer Guide - Page 152
    ink cartridge option in the driver; see page 135. If you want to continue printing, press the Pause button. Press and hold the Pause button for 3 seconds to cancel printing. If you want to continue printing, press the Pause button. MAINTENANCE REQUEST A printer part may need to be Note the code
  • Epson 9800 | Printer Guide - Page 153
    the paper correctly. Then return the lever to the locked position. POWER CLEANING YOU MUST MOVE INK LEVERS WHEN CLEANING Power cleaning is required. Select YES and follow the instructions to run the power cleaning cycle. PRINTER ERROR RESTART THE PRINTER You tried to print while an error Press
  • Epson 9800 | Printer Guide - Page 154
    low on ink. Replace ink cartridges if necessary, as described on page 127. ◗ Run a nozzle check and cleaning cycle. See page 122 for instructions. ◗ Turn off High Speed in your Advanced settings. ◗ Make sure the Media Type setting in the printer software is correct for the media you're printing on
  • Epson 9800 | Printer Guide - Page 155
    to see if you are low on ink. Replace ink cartridges if necessary, as described on page 127. ◗ Run a nozzle check and cleaning cycle. See page 122 for instructions. ◗ Align the print head, as described on page 126. ◗ Make sure the Media Type setting in the printer software is correct for the media
  • Epson 9800 | Printer Guide - Page 156
    ◗ Run a nozzle check and cleaning cycle (see page 122). ◗ Check the ink indicators and light and replace ink cartridges if your ink supply is low, as described on page 127. ◗ The paper thickness setting is not correct for the paper you're printing on. Use your printer software (page 88 for Mac OS
  • Epson 9800 | Printer Guide - Page 157
    See page 69 for instructions. ◗ Run a nozzle check and cleaning cycle (see page 122). ◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the other side. ◗ Make sure the Media Type setting in your printer software is correct for the media you're printing on. ◗ If you
  • Epson 9800 | Printer Guide - Page 158
    on the control panel to see if an error has occurred. Follow the instructions for the messages beginning on page 150. The printer sounds as ◗ Follow the instructions beginning on page 123 to clean the print head. if it's printing, but nothing prints. ◗ Communication between the computer and
  • Epson 9800 | Printer Guide - Page 159
    printer to clear any print job data in the feed paper after you have printer's buffer. Then press and hold the Pause button to reset the printer. cancelled a job. Make sure the paper source is set correctly. Roll paper cannot be cut. ◗ The paper cutter blade may be dull. Follow the instructions
  • Epson 9800 | Printer Guide - Page 160
    feed or paper jam problems occur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 75 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the instructions on
  • Epson 9800 | Printer Guide - Page 161
    Paper Eject Problems If the paper is curled too tightly to eject properly, you can attach the paper guides to the printer. There are two paper guides for the Epson Stylus Pro 7800 and five for the 9800. Attach the guides to the bottom of the printer as shown: Epson Stylus Pro 7800 Epson Stylus Pro
  • Epson 9800 | Printer Guide - Page 162
    (under the printer), gently squeeze the paper guides and push them to the backward position, as shown below: Caution: To avoid damaging the printer, never move the paper lever while the P Power light is flashing. Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and
  • Epson 9800 | Printer Guide - Page 163
    3. Open the front cover if necessary. Solving Problems | 163 4. Carefully pull down the jammed paper. 5. Close the front cover, if necessary. Press the P Power button to turn the printer off and then back on. 6. Make sure the paper light is on and the following message appears on the LCD display:
  • Epson 9800 | Printer Guide - Page 164
    164 | Solving Problems Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below. Tip: Check the Epson Pro Graphics website at http://prographics.epson. com for
  • Epson 9800 | Printer Guide - Page 165
    Epson Stylus Pro 7800: Approx. 50 W or less (ISO 10561 letter pattern) 6 W or less in sleep mode 1 W or less in power off mode Epson Stylus Pro 9800: Approx. 55 W or less (ISO 10561 letter pattern) 6 W or less in standby mode 1 W or less in power off mode Check the label on the back of your printer
  • Epson 9800 | Printer Guide - Page 166
    UL 60950, CSA 22.2 No. 60950 FCC part 15 subpart B, class B, CSA C108.8 class B Media Roll Paper Maximum roll width Maximum roll length Weight range Roll paper compatibility Maximum roll paper diameter 24.4 inches (Stylus Pro 7800) 44.7 inches (Stylus Pro 9800) Up to 150 feet for 2-inch cored
  • Epson 9800 | Printer Guide - Page 167
    paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing B0 (44 × 62.2 inches)* *Epson Stylus Pro 9800 only 17 lb bond up to posterboard A-167
  • Epson 9800 | Printer Guide - Page 168
    Area Default roll paper margins are 0.59 inches (15 mm) top and bottom, and 0.12 inches (3 mm) right and left. Using the Menu system, you can set all the margins to 15 mm or 3 mm. The borderless printing feature allows edge-to-edge printing on some media. Ink Cartridges Cartridge life 2 years
  • Epson 9800 | Printer Guide - Page 169
    SP 7800, removing, 24 SP 9800, removing, 33 using, 145 Buttons, control panel, 150 C Cable power, 37 printer, 40 problems, 158, 159 requirements, 12, 13 -169 169 Canceling print jobs Mac OS X, 97 Windows, 114 Cartridges, see Ink cartridges Changing black ink, 132 to 135 Cleaner (cleaning unit
  • Epson 9800 | Printer Guide - Page 170
    170 | Index Cutter cutting paper manually, 63 manual, ordering, 10 replacement blade, ordering, 10 replacing blade, 138 to 141 D Date and time setting, 136 Deleting print jobs Mac OS X, 97 Windows, 114 Depth of printer, 166 Diagnosing problems, 149 Dimensions of printer, 166 Documentation, how to
  • Epson 9800 | Printer Guide - Page 171
    to 142 Manual cutter, ordering, 10 Manuals, how to use, 9 Margins default, 168 incorrect, 159 printing without, 80 to 82, 90 to 91, 103 to 107 Media Type Mac OS X, 84 Windows, 101 Memory, requirements, 12 to 13 Menus Custom Paper, 75 to 77 Head Alignment, 126 Maintenance, 125, 138 Printer Setup, 124
  • Epson 9800 | Printer Guide - Page 172
    lines, 64, 90, 105 Windows options, 103 to 108 Paper basket SP 7800, 25 to 26, 71 to 72 SP 9800, 34 to 36, 72 to 74 Paper cutter operating manually, 63 replacing blade, 138 to 141 Paper light, 150 Paper Size setting Mac OS X, 81 to 83 problems, 159 Windows, 105 -172 Paper Source setting problems
  • Epson 9800 | Printer Guide - Page 173
    , 56 to 61 Mac OS X settings, 89 to 91 printable area, 168 removing from spindle, 62 Save Roll Paper setting, 90, 105 trim lines, 64, 90, 105 Windows settings, 103 to 108 S Safety approvals, 166 instructions, 13 to 15 Save Roll Paper setting, 90, 105 Setting up SP 7800, 17 to 26 SP 9800, 27 to 36
  • Epson 9800 | Printer Guide - Page 174
    requirements, 165 Test Print menu, 120 Time and date setting, 136 Total prints, checking, 122 Transporting printer, 144 to 148 Trim lines, printing control panel, 64 Mac OS X, 90 Windows, 105 Troubleshooting, 149 to 163 U UltraChromeK3 ink cartridges, 128 Ultrasonic cleaning cycle, 137 Uninstalling
  • Epson 9800 | Printer Guide - Page 175
    114 color management, 110 to 114 driver, 99 to 114 installing software, 48 to 50 layout options, 103 to 108 managing print jobs, 114 to 117 monitoring preferences, setting, 115 to 117 optimizing print speed, 115 to 117 paper configuration options, 110 to 112 roll paper options, 103 to 108 Speed and
  • Epson 9800 | Printer Guide - Page 176
    176 | Index -176
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Epson Stylus
®
Pro 7800/9800
PRINTER GUIDE