Epson EX-800 User Manual - Page 144
APPENDIX D-PROBLEM SOLVING AND MAINTENANCE, General Troubleshooting
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Appendix D Problem Solving and Maintenance This appendix presents solutions for possible problems, explanations of the EX's advanced features, and tips on maintaining and transporting your printer. General Troubleshooting Problem Printer does not print Recommendation Make sure that the printer is turned on and is on line. Both the POWER and ON LINE lights should be on. Make sure that the printer and computer are connected. Be certain you are using the correct cable. Make sure the printer is connected to only one interface. If the program you are using allows you to choose between screen output and printer output, see that you have selected printer output. If the printer still does not print, try the self test procedure (see Chapter 1). If the self test works correctly, the printer is all right, and the problem lies elsewhere. If the self test doesn't work, contact your dealer. Problem Solving and Maintenance D-1