Epson Expression 10000XL - Graphic Arts User Manual - Page 70

Checking the Status Lights

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Checking the Status Lights You can diagnose some problems by checking the scanner's lights, as described below. If you don't find the answer here, see "Problems and Solutions" on page 71. Error light Ready light a Start button . Power button Light Ready light is on or flashing. Error and Ready lights are both off. Error and Ready lights are both on. Error and Ready lights are both flashing. Scanner Status The green Ready light is on when the scanner is ready to scan. It flashes when scanning is in progress. Make sure your scanner is connected to a working outlet, then press the . power button. The scanner has received an incorrect command from your scanner software. Try scanning again. If the problem persists, try reinstalling your scanner software (see page 77). If you're using the automatic document feeder, there may be a paper jam. Clear any jammed paper as described on page 61, then close all open covers. If this doesn't solve the problem, there may be a problem with the fluorescent lamp, or another problem. Contact Epson as described on page 79. 70 Solving Problems

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70
Solving Problems
Checking the Status Lights
You can diagnose some problems by checking the scanner’s lights, as described below.
If you don’t find the answer here, see “Problems and Solutions” on page 71.
Light
Scanner Status
Ready
light is on or
flashing.
The green
Ready
light is on when the scanner is ready to scan.
It flashes when scanning is in progress.
Error
and
Ready
lights are both off.
Make sure your scanner is connected to a working outlet, then
press the
.
power button.
Error
and
Ready
lights are both on.
The scanner has received an incorrect command from your
scanner software. Try scanning again. If the problem persists,
try reinstalling your scanner software (see page 77).
Error
and
Ready
lights are both
flashing.
If you’re using the automatic document feeder, there may be a
paper jam. Clear any jammed paper as described on page 61,
then close all open covers.
If this doesn’t solve the problem, there may be a problem with
the fluorescent lamp, or another problem. Contact Epson as
described on page 79.
Error light
Ready light
a
Start button
.
Power button