Epson FX-2170 User Manual

Epson FX-2170 - Impact Printer Manual

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  • Epson FX-2170 | User Manual - Page 1
    , misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product. Seiko Epson Corporation and its affiliates shah not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as
  • Epson FX-2170 | User Manual - Page 2
    in your User's Guide with the information given below. On page 1-15, replace the original text with the new information below. Setting Up Your Software Refer to the following sections for printer driver installation instructions. For Microsoft Windows users If Microsoft Windows is installed on your
  • Epson FX-2170 | User Manual - Page 3
    On page 1-15, add the information below. Installing the driver for Windows 95 users Follow these steps to install the printer driver using the Windows 95 plug-and play capabilities: Note: To install the driver using the Windows 95 plug-and play capabilities, your computer's parallel port must be an
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    6. Click OK. You see the Install From Disk screen. 7. Insert the Windows printer driver disk in a disk drive. 8. icon to the Printers folder using the printer name you assign. To use the printer as the default printer for Windows 95 applications, select Yes. (No is the default setting.) 10. Click the
  • Epson FX-2170 | User Manual - Page 5
    Installing the driver while running Windows 95 If you are using Windows 95, follow the steps below. 1. In the Desktop window, double-click the My Computer icon. 2. Double-click the Printers folder. 3. Double-click the Add Printer icon. 4. Click the Next button. 5. Select the Local printer or Network
  • Epson FX-2170 | User Manual - Page 6
    in your User's Guide. Checking the printer driver settings If you are using Windows 95, follow these steps to select the appropriate settings. 1. In the Desktop window, click the Start button. 2. Select Settings; then click Printers. 3. Right-click on your printer icon. 4. Choose Properties
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    printer driver disk includes the EPSON Remote! and EPSON Calibration utilities. You can use EPSON Remote! to change the printer's default settings from your computer instead of the control panel. EPSON Calibration is used to properly align your printout. Installing EPSON printer utilities To install
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    On pages 2-11, and 2-12, replace the original illustrations as follows: 1. Please replace the illustration on page 2-11 of your User's Guide with the illustration below. 2. Please replace the illustration on the upper portion of page 2-12 of your User's Guide with the illustration below. 7
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    On page 5-3, add the information below. When replacing the ribbon cartridge or ribbon pack, you can use the cartridge and pack listed below, in addition to the products listed in your User's Guide. Ribbon cartridge Ribbon pack S015086 S010033 Printed in Japan 96.02-16
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    Printer Parts
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    to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception
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    CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392 Japan EPSON EUROPE B.V. Prof. J. H. Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product: Product Name: Type Name: Model: Dot Matrix printer FX-2170 P920A Conforms to the following Directive(s) and Norm(s): Directive
  • Epson FX-2170 | User Manual - Page 13
    support and service through a nationwide network of Authorized EPSON Customer Care Centers. EPSON also provides the following support services in the U.S. and Canada through the EPSON ConnectionSM at (800) 922-8911: Technical assistance with the installation, configuration, and operation of EPSON
  • Epson FX-2170 | User Manual - Page 14
    CompuServe® online support If you have a modem, the fastest way to access helpful tips, specifications, drivers, application notes, and bulletins is through the Epson America Forum on CompuServe. If you are not currently a member of CompuServe, you are eligible for a free introductory membership as
  • Epson FX-2170 | User Manual - Page 15
    must be connected to the terminal in the plug marked with the letter L or coloured red. If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. vi
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    devices plugged into the wall outlet does not exceed 15 amperes. Except as specifically explained in this guide, do not attempt to service the printer yourself. Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged
  • Epson FX-2170 | User Manual - Page 17
    the Printer 1-4 Installing the Ribbon Cartridge 1-5 Plugging in the Printer 1-10 Running the Self Test 1-10 Connecting the Printer to Your Computer 1-14 Setting Up Your Software 1-15 Microsoft Windows and all Windows programs 1-15 Checking the printer driver settings 1-16 Using non-Windows
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    Chapter 2 Paper Handling Selecting the Paper Feeding Method 2-2 Setting the paper release lever 2-2 Using Single Sheets 2 - 3 Loading single sheets from the top 2-3 Loading single sheets from the front 2-6 Using Continuous Paper 2-8 Selecting the tractor
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    printer Control Panel 3-2 Lights 3-2 Buttons 3-4 Other control panel features 3-6 Changing the Default Settings 3-7 Selecting an instruction sheet language 3-7 Selecting items and changing settings 3-8 Default setting 4-9 Interface Cards 4-12 Installing an interface card 4-12 The C82305] or
  • Epson FX-2170 | User Manual - Page 20
    Printer 5-2 Replacing the Ribbon 5-3 Transporting the Printer 5-4 Chapter 6 Troubleshooting Power Supply 6-2 Power is not being supplied 6-2 Printing 6-3 The printer does not print 6-3 The print is faint or uneven 6-4 Dots 6-10 The paper does not feed properly with the cut-sheet feeder 6-10
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    Mechanical A-9 Electrical A-10 Environmental A-11 Safety approvals A-11 CE marking A-12 Interface specifications A-12 Using Commands A-17 Sending printer commands A-17 A-24 Barcode A-25 Character Tables A-28 International Character Sets A-28 Graphics Character Tables A-28 Index xiii
  • Epson FX-2170 | User Manual - Page 22
    the Printer 1-4 Installing the Ribbon Cartridge 1-5 Plugging in the Printer 1-10 Running the Self Test 1-10 Connecting the Printer to Your Computer 1-14 Setting Up Your Software 1-15 Microsoft Windows and all Windows programs 1-15 Checking the printer driver settings 1-16 Using non-Windows
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    Choosing a Place for the Printer When selecting a place to set up your printer, be sure to follow these guidelines: Place the printer on a flat, stable surface, close enough to the computer for the interface cable to reach it. Leave adequate room around the printer for easy operation and maintenance
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    stand, follow these guidelines: Use a stand that supports at least 26 kg (57.8 lbs). Never use a stand that tilts the printer at an angle of more than 15 degrees from horizontal. If you install a cut-sheet feeder, the stand must keep your printer level. If you plan to load continuous paper through
  • Epson FX-2170 | User Manual - Page 25
    Printer Your printer box should include an EPSON printer driver disk and the following items: Note: In some locations the power cord may be permanently attached to the printer. Keep the packing materials in case you need to transport your printer. Caution: There are several versions of the printer
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    Installing the Ribbon Cartridge Before installing the ribbon cartridge, make sure that the power cord is not plugged into an electrical outlet. 1. Lift the printer cover up and off. 2. Slide the print head to the ribbon installation position (the indented portion of the paper tension unit.) Setting
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    with the ribbon-tightening knob facing you. Place the bottom edge of the cartridge into the printer so that the notch on each end of the cartridge fits over the small peg on each side of the printer. 5. Lay the cartridge flat and press gently until it clicks into place on both ends. 1-6 Setting Up
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    the guide until it clicks into place. Make sure the ribbon is not twisted or creased and that it is in place behind the print head. Turn the ribbontightening knob to remove any slack in the ribbon. 7. Slide the print head from side to side to make sure it moves smoothly. Setting Up the Printer 1-7
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    8. Replace the printer cover by first inserting the front tabs into the slots near the front of the printer; then lower it into place. 9. Attach the paper guide by sliding the slots on the bottom of the paper guide over the pegs behind the paper tension unit. 1-8 Setting Up the Printer
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    10. Insert the paper separator into the paper guide. 11. Lift the paper path guide and rest it against the paper guide. Note: Always close the printer cover before printing. The printer stops printing when the cover is open. Setting Up the Printer 1-9
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    into a properly grounded electrical outlet. Running the Self Test You can run a self test on the printer in near letter quality or draft mode, with either continuous paper or single sheets. You can load the the top. See Chapter 2 for more information on paper handling. 1-10 Setting Up the Printer
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    the paper path guide is open. 2. Move the paper release lever to the single-sheet position. 3. For the near letter quality test, hold down the Load/Eject button while you turn on the printer. For draft printing, hold down the LF/FF button while you turn on the printer. Setting Up the Printer 1-11
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    mark. Then adjust the right edge guide to match the width of your paper. Caution: Run the self test using paper at least 360 mm (14 inches) wide; otherwise, the print head prints directly on the platen. 5. Lift the paper path guide and rest it against the paper guide. 1-12 Setting Up the Printer
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    meets resistance. Make sure you adjust the edge guides to match the width of your paper. After a few seconds, the printer feeds the paper to the loading position and begins printing the self test. Note: Always close the printer cover before printing. The printer stops priding when the cover is open
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    . (If there is a ground wire at the computer end of the cable, attach it to the ground connector at the back of the computer.) 1-14 Setting Up the Printer
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    computer's diskette drive slot. 3. From the File menu choose Run. 4. Type A:\DRIVER\SETUP, and choose OK. (This assumes that drive A is the diskette drive.) 5. Select FX-2170 as the Printer Model and click Continue. The printer driver installs automatically. 6. Click OK. Setting Up the Printer 1-15
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    document requirements. While many Windows applications override the printer settings made with the driver, some do not. because of this, you must choose the correct settings to get the results you expect. Be sure to check the following: Resolution The printing resolution in dots per inch (dpi
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    is an update. If your printer driver is not available, select the first printer driver available in the list below. FX-870/1170 FX-850/1050 FX-800/1000 EX-800/1000 FX-85/105 FX-80+/100+ FX-80/100 See the program's documentation for instructions on selecting the driver. Setting Up the Printer 1-17
  • Epson FX-2170 | User Manual - Page 39
    ! utility allows you to change the printer's default settings from your computer. Epson Calibration utility lets you adjust the printing alignment from your computer. Use this utility when the lines in your printout do not appear to be aligned properly. Installing Epson Remote! Follow these steps to
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    ! To make changes to the default settings with Epson Remote!, follow these steps: 1. Change to the directory you specified, for example: C:\EPREMOTE\. 2. Type PANEL (C:\EPREMOTE\PANEL), and press Enter. You'll see the printer settings that can be changed while the printer is on, for example, the bin
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    Using Epson Calibration To run the CALIBRAT.EXE utility program, follow these steps: Enter. 5. Follow the instructions on the screen to calibrate your printer. Note: You can also copy the program from the diskette to your hard disk Then change the current directory (or set the path to the directory
  • Epson FX-2170 | User Manual - Page 42
    PCahappetrerH2andling Selecting the Paper Feeding Method 2-2 Setting the paper release lever 2-2 Using Single Sheets 2-3 Loading single sheets from the top 2-3 Loading single sheets from the front 2-6 Using Continuous Paper 2-8 Selecting the tractor
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    Selecting the Paper Feeding Method The printer can accommodate almost any type of paper with front, and includes recommendations on the feeding methods best suited to your specific needs. Setting the paper release lever First you need to set the paper release lever for the type of paper and feeding
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    to 420 mm (4.0 to 16.5 inches) wide. You can load single sheets from either the top or front of the printer. Loading single sheets from the top 1. Move the paper release lever to the single-sheet position. Make sure the paper guide is installed and the paper path guide is open. Paper Handling 2-3
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    2. Turn on the printer. Slide the left edge guide until it stops next to the arrow on the paper guide. Then adjust the right edge guide to match the width of your paper. 3. Lift the paper path guide and rest it against the paper guide. 2-4 Paper Handling
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    4. Insert the paper firmly between the edge guides until it meets resistance. After a few seconds, the printer advances the paper to the loading position. You are now ready to print. Note: Always close the printer cover before printing. The printer stops printing when the cover is open. Caution: Do
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    the paper release lever to the single-sheet position and open the front cover. Make sure the paper path guide rests against the paper guide. 2. Turn on the printer. 3. Position the left edge guide as shown below. (Printing starts at the arrow mark.) See the Appendix for more information on the left
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    left and right edges with the edge guides, insert the paper firmly until it meets resistance. After a few seconds, the printer loads the paper to the loading position. You are now ready to print. Note: Always close the printer cover before printing. The printer stops printing when the cover is open
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    printer's paper-handling system allows you to load continuous paper through the front, rear, or bottom. You can print on continuous paper from 101 to 406 mm (4 to 16 inches) wide. To print on continuous paper, you need to install the tractor unit in the front or pull position. Be sure you set
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    so the paper feeds smoothly into the printer. If you feed paper through the bottom paper slot, use a printer stand that has a large enough opening push tractor cannot be removed. Using the front push tractor position Before installing the tractor in the front position, you need to remove it from its
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    Open the front paper guide and remove it by grasping the fins on both sides and pulling it straight out of the printer. Note: When loading cannot be fed from the front push tractor. 3. Push the tractor into the printer's mounting slot as shown below. You are now ready to load continuous paper with
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    the pull tractor position Before installing the tractor in the top position, you need to remove it from its current position (front) by pressing the tractor's lock tabs while you lift it off the printer. 1. Make sure the printer is turned off. 2. Lift the printer cover and paper guide up and off the
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    , tilt it back, and lift it off the printer. Loading the front push tractor 1. Make sure the printer is turned off. 2. Remove the front paper guide as shown below. Make sure the tractor is in the front mounting slot and the paper release lever is set to the front push tractor position. 2-12 Paper
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    3. Release the sprockets by pushing the sprocket locks backward. 4. Position the left sprocket as shown below. (Printing starts at the arrow mark.) See the Appendix for more information on the left margin position. 5. Lock the sprocket in place. Then slide the right sprocket to match the width of
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    pins. 7. Close the sprocket covers. 8. Slide the right sprocket to remove any slack in the paper; then lock it in place. 9. Attach the front paper guide. 10. Slide the left and right edge guides to the center of the paper
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    the cover is open. You can also advance the paper to the loading position by pressing the Load/Eject button. Advance the paper behind the printer guide as shown below. Make sure the paper path guide rests against the paper guide. Caution: Do not use the knob on the right side of the
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    3. Make sure the paper release lever is set to the rear push tractor position. 4. Release the sprockets by pushing the sprocket locks forward. 2-16 Paper Handling
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    5. Slide the left sprocket to the left margin of the paper using the scale on the printer as shown below. (Printing starts at the "0" mark. See the Appendix for more information on the left margin position.) Then slide the right sprocket to
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    Attach the printer cover and paper guide. Note: Advance the paper behind the printer guide as shown below. Make sure the paper path guide rests against the paper guide. 10. Slide the left and right edge guides to the center of the paper guide. 11. Turn on the printer. When the printer receives data
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    Loading the pull tractor 1. Make sure the printer is turned off. 2. Remove the printer cover and paper guide. 3. Make sure the tractor is in the pull tractor position and the paper release lever is set to the pull tractor position. 4. Release the sprockets by pushing the sprocket locks forward.
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    5. Slide the left sprocket to the left margin of the paper using the scale at the rear of the tractor as a guide. (Printing starts at the "0" mark. See the Appendix for more information on the left margin position.) Then slide the right sprocket to match the width
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    Attach the printer cover and paper guide. Note: Advance the paper behind the printer guide as shown below. Make sure the paper path guide rests against the paper guide. 10. Slide the left and right edge guides to the center of the paper guide. 11. Turn on the printer. When the printer receives data
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    1. Make sure the tractor is in the push/pull tractor position and the paper release lever is set to either the front push or rear push tractor position. 2. Load paper in the front or rear lever back to the push tractor position. 7. Attach the paper guide and printer cover. 2-22 Paper Handling
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    stops printing when the cover is open. Advance the paper behind the printer guide as shown below. Make sure the paper path guide rests against the paper guide. Removing paper from the tractor 1. To remove continuous paper, press the Tear Off/Bin button to feed the paper's perforation to the tear
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    the Load/Eject button. The printer feeds the continuous paper backward to the standby position. The paper is still attached to the push tractor but is no longer in the paper path. 4. Move the paper release lever to the single-sheet position. 5. Adjust the edge guides to match the width of your
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    the paper release lever to the push or pull tractor position. The printer advances the continuous paper to the loading position when it receives data. Printing the paper thickness setting. Caution: When printing on labels or multipart forms, make sure that your software settings keep the printing
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    Adjusting the paper thickness lever Set the paper thickness lever to match the thickness lever position 0 or 1 0 1 3 4 5 6 2 4 to 5 Note: When operating your printer under low temperature conditions (5°C or less), set the lever one position lower to improve print quality. When operating your
  • Epson FX-2170 | User Manual - Page 68
    printer For best results with continuous multipart forms, you should use the tractor installed in the pull tractor position and load paper from either the front removed. For details, see "Using Single Sheets" or "Loading Continuous Paper," earlier in this chapter. Also be sure to set the loading
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    continuous paper, except you set the paper thickness lever to position 2. See "Using Continuous Paper" earlier in this chapter for details. Caution: Never feed under normal operating conditions. Do not leave labels loaded in the printer between jobs; they curl around the platen and may jam when
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    set the paper thickness lever to position 4 to 5 to match the thickness of the envelope. Always feed an envelope by pushing the wide edge into the printer for details. Postcards You can load postcards from the front and top paper slots. Load cards only under normal operating conditions. Set the
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    CUhsianpgtetrh3e Printer Control Panel 3-2 Lights 3-2 Buttons 3-4 Other control panel features 3-6 Changing the Default settings 3-7 Selecting an instruction sheet language 3-7 Selecting items and changing settings 3-8 Default setting item functions 3-9 Micro Adjust 3-13 Tear-Off 3-15
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    on the control panel let you monitor the current status of the printer, and the buttons let you control many printer settings. Lights Paper Out (red) On when the printer runs out of paper or paper is jammed. Pause (orange) On when the printer is not ready to print data, paper is out or jammed
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    two font lights on the control panel: Draft Roman sans serif Pitch (three lights, green) The pitch selection status is displayed by three pitch lights: 10 cpi 12 cpi 15 cpi 17 cpi 20 cpi PS (Proportional spacing) = On, = Off Note: All of the lights above are on when a fatal error
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    it again disables this function. See "Micro Adjust" later in this chapter for details. Load/Eject Press this button to load single-sheet or continuous paper to the loading position. However, the printer normally loads paper automatically. If single-sheet paper is already in the loading position
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    fonts: Draft, Roman, Sans Serif Pitch Press this button to select one of the following pitches: 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi, or proportional spacing (PS). Note: The typestyle samples on the control panel are meant as guides only; actual printed results may differ slightly. Using the
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    a draft self test. See Chapter 1 for details. Activates the Default Setting mode. See "Changing the Default Settings" in this chapter. Prints a data dump. All the input data are printed as hexadecimal numbers and corresponding characters. See "Problems and Solutions" in Chapter 6. Starts the Bid
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    or printer driver, you may sometimes need to change a default setting from the printer's control panel through the Default Setting mode. To enter Default Setting mode, hold down the Pitch button while turning on the printer. The printer prints an instruction sheet. Follow the instructions on
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    change their settings. The available items and settings are listed on the instruction sheet and printer saves the settings you selected. 4. When you finish changing the settings, turn off the printer. The following table lists the items you can change and their available settings. Default settings
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    2381 plus Auto, Parallel I/F, Option I/F 10 sec.. 30 sec. On, Off I on.011 On. Off on, off on, Off I On, Off I On, Off On, Off Default setting item functions This section describes each of the default setting item functions. Character table Your printer has 11 standard character tables
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    through the front or rear tractor, you can set the page length to one of the following: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12, 14, or 17 inches. High speed draft When you select high speed draft, the printer can print up to 440 cps (characters per second) at 10 cpi in draft mode. If you select
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    only when continuous paper is selected. When you turn on this feature, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page. because most application programs set their own top and bottom margins, you should use this
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    return (CR) code and the printer moves the next print position to the left margin. When this feature is off, you must send setting is off. This allows you to easily distinguish between an uppercase "O" character and a zero. Buzzer (Beep) The printer beeps when some errors occur. See "Troubleshooting
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    your printing appears too high or low on the page, change the loading position with the micro adjust feature as follows: 1. Make sure the printer is turned on. If necessary, lift the printer cover up so you can see the paper position. 2. Load either continuous or single-sheet paper. (Load continuous
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    try to advance the loading position beyond these limits, the printer beeps and the paper stops moving. When the paper reaches the factory-set loading position, the printer beeps and paperfeeding pauses briefly. Use the factory setting as a reference point when adjusting the loading position. 3-14
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    tear off printed sheets. When you resume printing the printer automatically feeds paper back to the loading position so you can save paper that would normally be lost between documents. You can use the tear-off feature in two ways: by setting the default setting to select auto tear-off mode, or by
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    paper is selected correctly in the Default Setting mode. Be sure you turn off the printer to exit from the Default Setting mode, and then turn it on again edge, you can adjust the tear-off position using the micro adjust feature as described in the previous section. You can leave auto tear-off
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    . To correct this problem, use the printer's Bid Adjustment mode as follows: 1. Make sure continuous paper is loaded in the printer. 2. Hold down the Pause button while you turn on the printer. The instructions for adjusting Bid alignment are printed, along with the first set of alignment patterns
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    Barcode Printing Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the Appendix for more information about the Barcode Print command. 3-18 using the Printer
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    Chapter 4 Using Printer Options Cut-Sheet Feeders 4-2 Installing the high capacity cut-sheet feeder 4-2 Loading paper with the high capacity optional pull tractor 4-8 Roll Paper Holder 4-9 Interface Cards 4-12 Installing an interface card 4-12 The C82305* or C82306* serial interface card 4-14
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    the instructions in the manual that comes with it. Note: The second bin cut-sheet feeder can only be used in combination with the high capacity cut-sheet feeder. Installing the high capacity cut-sheet feeder 1. Make sure the printer is turned off. 2. Remove the paper guide and the printer cover
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    In either case, make sure the paper tension unit is not installed. Note: Store the paper guide and optional pull tractor in a safe place; you will need them if you remove the cut-sheetfeeder. 4. Move the printer head to the ribbon installation position. 5. Hold the cut-sheet feeder in both hands and
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    printer. 2. Push down the center support. Slide the left paper guide so it is aligned with the arrow mark on the back side of the center support. Next, slide the right paper guide to match the width of your paper. Slide the paper stacker midway between the paper guides. 3. Pull the paper-set levers
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    down freely. 7. Push back the paper-set levers to clamp the paper against the guide rollers. 8. Lift up the center support and select single sheet or continuous paper by moving the paper selection lever as shown below. Note: When the cut-sheet feeder is installed, you can still load single sheets
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    manuals for more information. You cannot use the second bin feeder without the high capacity feeder. 1. Install the assembled double bin cut-sheet feeder on the printer. See "Installing paper, guide the paper over the center support and out the back of the printer, as it prints. 4-6 Using
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    . 2. Tear off the printed pages. 3. Press the Load/Eject button. The printer feeds the paper backward to the standby position. The paper is still attached to push tractor but is no longer in the paper path. 4. Move the printer's paper release lever to the single-sheet position. 5. Move the cut-sheet
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    with your standard tractor installed in the front push tractor position. See Chapter 2 for instructions. Note: You cannot remove printer is turned off and the standard tractor is installed in the push tractor position. 2. Remove the paper tension unit by lifting it up and off the printer. 3. Install
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    roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. Before you use roll paper, set the default setting of roll paper to on. See "Changing the Default Settings" in Chapter 3 for details. To use the roll paper holder, follow the steps
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    the printer's weight holds it in place. 3. Cut the leading edge of the roll paper straight across. Slide the roll paper holder shaft through the center of the paper roll. 4. Set the shaft and paper roll onto the roll paper holder so that paper feeds from the bottom of the roll. 4-10 using Printer
  • Epson FX-2170 | User Manual - Page 99
    the leading edge of the paper up over the rear push tractor and insert it into the printer path until you feel resistance. Note: Use the rear push tractor paper path as shown below. 6. Install the paper guide and the printer cover. 7. Turn on the printer. The roll paper loads automatically. Using
  • Epson FX-2170 | User Manual - Page 100
    cards to supplement your printer's built-in parallel interface. The EPSON interface cards below are compatible with your printer. (Not all interfaces Installing an interface card Follow the steps below to install an optional interface card. 1. Make sure the printer is turned off. Unplug the printer
  • Epson FX-2170 | User Manual - Page 101
    sides of the interface compartment. Push in firmly to make sure you fully insert the connector at the back of the interface card into the printer's internal socket. Then re-insert the screws and tighten them. To remove the interface card, reverse the steps above. Using
  • Epson FX-2170 | User Manual - Page 102
    rate, see the bit-rate selection table in the C82305* or C82306* interface card manual. Handshake timing When the unused area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the
  • Epson FX-2170 | User Manual - Page 103
    Chapter 5 Maintenance and Transportation Cleaning the Printer 5-2 Replacing the Ribbon 5-3 Transporting the Printer 5-4 Maintenance and Transportation 5-1
  • Epson FX-2170 | User Manual - Page 104
    it thoroughly several times a year. Follow these steps: 1. Make sure the printer is turned off. Then remove any paper as well as the paper guide and tractor unit. Also remove the optional pull tractor and cut-sheet feeders, if installed. 2. Use a soft brush to carefully brush away all dust and dirt
  • Epson FX-2170 | User Manual - Page 105
    any other ribbon may damage your printer. Printer model FX-2170 Ribbon cartridge S015085 Ribbon pack S010032 To replace the ribbon cartridge, follow the steps in "Installing the Ribbon Cartridge" in Chapter 1. Note: Do not use a ribbon cartridge designed for 24-pin printers. The ribbon pack can
  • Epson FX-2170 | User Manual - Page 106
    the protective locking clip to the paper-tension unit, and then replace the paper tension unit. 7. Make sure the standard tractor is installed in the push tractor position. 8. Repack the printer, ribbon cartridge, paper guide, and power cord in the original packing materials and place them in the
  • Epson FX-2170 | User Manual - Page 107
    Chapter 6 Troubleshooting Power Supply 6-2 Power is not being supplied 6-2 Printing 6-3 The printer does not print 6-3 The print is faint or uneven 6-4 Dots are missing in printed charactersor graphics . . . . . 6-5 Printed characters are not what you expect 6-5 The print position is not what
  • Epson FX-2170 | User Manual - Page 108
    dealer or qualified service person for assistance. Note: If you are an experienced user or a programmer, you can print a hexadecimal dump to isolate communication problems between the printer and computer. To into the outlet to determine whether the outlet is operating properly. 6-2 Troubleshooting
  • Epson FX-2170 | User Manual - Page 109
    of paper. Load paper in the printer. The printer sounds like it is printing, but nothing is printed. The ribbon cartridge may not be installed properly. Follow the steps in Chapter 1 to make sure it is installed correctly. The ribbon may be worn out. Replace the ribbon cartridge. Troubleshooting 6-3
  • Epson FX-2170 | User Manual - Page 110
    3. If the printer still does not work correctly, turn it off and contact your dealer or qualified service person. The print is faint or uneven Printed characters have parts missing at the bottom. The ribbon cartridge may not be installed properly. See Chapter 1 for installation instructions. The
  • Epson FX-2170 | User Manual - Page 111
    the ribbon has come loose. Reinstall the ribbon cartridge as described in Chapter 1. Printed characters are not what you expect The typestyles or characters you sent with your software did not print. Check that the software is correctly configured for your printer. For instructions, see "Setting Up
  • Epson FX-2170 | User Manual - Page 112
    print on single sheets, if the printer prints the first page of your settings in your application programs, as follows: 1. When you install an application program, it normally asks you what printer you are using. Make sure you choose the correct printer. See your user's guide for the right printer
  • Epson FX-2170 | User Manual - Page 113
    3. Paper Handing See this section if you have problems with paper. Single sheets do not feed properly Paper does not feed. Continuous paper may be left in the printer. Remove the continuous paper. Set the paper release lever to the singlesheet position and insert a new sheet. Troubleshooting 6-7
  • Epson FX-2170 | User Manual - Page 114
    off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Be sure, you're using the right type of paper. See the paper specifications in the Appendix. Make sure that the printer cover is come off the tractor. Re-attach the paper to the tractor. 6-8 Troubleshooting
  • Epson FX-2170 | User Manual - Page 115
    covers are closed. Check that the paper size and thickness are within the specified ranges. See the paper specifications in the Appendix. The paper does not eject properly. Tear off the paper entering the printer, then press the LF/FF or Load/Eject button to feed the paper forward. See "Tear-Off
  • Epson FX-2170 | User Manual - Page 116
    See this section if you have problems with optional equipment. The paper does not feed properly with the cut-sheet feeder The paper does not feed. The cut-sheet feeder may be incorrectly installed. Reinstall it as described in the bin, Remove the paper, fan it, and re-load it. 6-10 Troubleshooting
  • Epson FX-2170 | User Manual - Page 117
    only new, clean sheets of paper. There may be too much paper in the stacker. Make sure the paper guides are set correctly and your paper is the proper size and quality. See the Appendix for paper specifications. One page of your document has printed on two pages. Check that the page-length
  • Epson FX-2170 | User Manual - Page 118
    the sprockets to take up any slack along the width of the paper. Remove slack lengthwise by rotating the knob of the pull tractor. 6-12 Troubleshooting
  • Epson FX-2170 | User Manual - Page 119
    A-10 Environmental A-11 Safety approvals A-11 CE marking A-12 Interface specifications A-12 Using Commands A-17 Sending printer commands Character Tables A-28 International Character Sets A-28 Graphics Character Tables A-28 Specifications, Command Summary, and Character Tables A-l
  • Epson FX-2170 | User Manual - Page 120
    Printer Specifications Printing Printing method: Printing speed: 9-pin impact dot matrix Quality Characters per inch Characters/second/line High speed draft 10 440 Draft 10 330 12 396 15 330 Draft condensed 17 283 20 330 Draft emphasized 10 165 Near letter quality 10 66 12
  • Epson FX-2170 | User Manual - Page 121
    10 cpi 12 cpi 15 cpi 17 cpi condensed 20 cd condensed Printing direction: Line spacing: Paper feed speed: Buffer: Character tables: Character sets on default settings 11 standard, 19 other character tables 13 international character sets 3 bit map fonts 8 fonts Specifications, Command Summary
  • Epson FX-2170 | User Manual - Page 122
    *: rear entry only Size: No. 6: 166 x 92 mm (6.5 x 3.6 inches) No. 10: 240 x 104 mm (9.5 x 4.1 inches) Thickness: 0.16 to 0.5 mm (0.0063 to 0.0197 inch) Weight: 45 to 91 g/m2 (12 to 24 lb) 'Use under normal operating conditions. A-4 Specifications, Command Summary, and Character Tables
  • Epson FX-2170 | User Manual - Page 123
    148 mm (3.94 to 5.83 inches) Thickness: 0.22 mm (0.0087 inches) Weight: 192 g/m2 (51 lb) 'Use under normal operating conditions. Continuous paper ( 0.065 to 0.46 mm (0.0025 to 0.018 inch) Weight (not multipart): 52.3 to 82 g/m2 (14 to 22 lb) Weight (one sheet of multipart): 40 to 58 g/m2 (12
  • Epson FX-2170 | User Manual - Page 124
    sheet width: Base sheet hmgth (one page): Base sheet thickness: Total thickness: Label weight: Roll paper: Width: Thickness: Weight: front and bottom entry 23.8 x 63.5 mm (15/16x 2.5 inches) minimum 0035 inch) 52.3 to 82 g/m2 (14 to 22 lb) A-6 Specifications, Command Summary, and Character Tables
  • Epson FX-2170 | User Manual - Page 125
    Paper alignment Front paper alignment Printing starts at the arrow mark. The unprintable area is to the left of the arrow mark. Rear paper alignment Printing starts at "0" on the scale. The unprintable area is to the left of the "0". Specifications, Command Summary, and Character Tables A-7
  • Epson FX-2170 | User Manual - Page 126
    below the perforation are 4.2 mm. B The minimum left and right margins are 13 mm (0.51 inch). The maximum printable width is 345.2 mm (13.5 inches). A-8 Specifications, Command Summary, and Character Tables
  • Epson FX-2170 | User Manual - Page 127
    mm (8 inches). Mechanical Paper-feed methods: Ribbon life: Total print amount: Print head life: Dimensions: Weight: Friction feed (front and rear) Push 10 cpi, at 14 dots /character) 750 million lines 200 million characters/head 639 mm (W) x 410 mm (D) x 257 mm (H) Approx. 13 kg Specifications,
  • Epson FX-2170 | User Manual - Page 128
    Rated current: l.0 A* Power consumption: Approx. 69 W (self test in draft mode, 10 cpi) Insulation resistance: 10 M min (between AC line and chassis, DC 500 V) Dielectric strength: AC 1000 Vrms. 60 W (self test in draft mode, 10 cpi) A-10 Specifications, Command Summary, and Character Tables
  • Epson FX-2170 | User Manual - Page 129
    Resistance to vibration: 5 to 35°C (operating, *l) 15 to 25°C (operating *1, *2) -30 to 60°C (storage) 10 to 80% RH (operating *l) 30 to 60% RH (operating, *1, *2) 0 to 85% RH (storage, *1) 1 with D3 FCC part 15 subpart B class B CSA C108.8 Specifications, Command Summary, and Character Tables A-11
  • Epson FX-2170 | User Manual - Page 130
    73/23/EEC: EMC Directive 89/336/EEC: Non-Automa tic Weighting Instruments Directive 90/384/EEC: EN60950 EN55022 class B EN50082-1 IEC801-2 IEC801-3 IEC801-4 EN45501 Interface specifications The printer provides a bidirectional, &bit, parallel interface and Type-B optional interface slot as
  • Epson FX-2170 | User Manual - Page 131
    ACKNLG signals Signal level: TTL compatible (IEEE-P1284 level 1 device) The following table lists the parallel connector pi" assignments and describes their respective interface signals. Specifications, Command Summary, and Character Tables A-13
  • Epson FX-2170 | User Manual - Page 132
    Out shows the direction of signal flow as viewed from the printer. Parallel interface (reverse channel) Transmission mode: IEEE-P1284 nibble mode Adaptable connector: 57-30360 (Amphenol) or equivalent synchronization: Refer to the IEEE-P1284 specification Handshaking: Refer to the IEEE-P1284
  • Epson FX-2170 | User Manual - Page 133
    Extensibility request: 00H: 04H: The printer responds to the extensibility request in the affirmative when the request is 00H or following table lists the parallel connector pin assignments and describes their respective interface signals. Specifications, Command Summary, and Character Tables A-15
  • Epson FX-2170 | User Manual - Page 134
    state. Set HIGH during 1284 mode. This line is pulled up to +5V through 3.9 k resistance. This line is pulled up to +5V through 3.3 k resistance. Chassis GND. Signal GND. - - Not connected. l In/Out shows the direction of signal flow as viewed from the printer. A-16 Specifications, Command
  • Epson FX-2170 | User Manual - Page 135
    to tum the feature on and 0 to turn it Off. ESC K nl n2 is a command with two parameters. ESC D D is a command with a variable number of parameters. For further information about using printer commands, see the comprehensive ESC/P Reference Manual published by EPSON. Specifications, Command Summary
  • Epson FX-2170 | User Manual - Page 136
    Initialize Printer Turn Unidirectional 10 48 50 51 43 65 Hex. 0D 0C 0A 30 32 33 2B 41 Description Carriage Return Form Feed Line Feed Select 1 /8-inch Line Spacing Select 1/6-inch Line Spacing Set n/216-inch Line Spacing Set n/360-inch Line Spacing Set n/72-inch Line Spacing A-18 Specifications
  • Epson FX-2170 | User Manual - Page 137
    Position (l/60 inch fixed) Set Relative Horizontal Print Position (l/120 inch fixed) Set Horizontal Tabs Up to 32 tabs entered in ascending order; terminated by 0 Tab Horizontally Set Vertical Tabs Up to 16 tabs; last n should be 0 Perform n/216-inch Line Feed Specifications, Command Summary, and
  • Epson FX-2170 | User Manual - Page 138
    33 21 Description Select Typeface n = 0: Roman 1: Sans Serif Select 10.5 point, 10 cpi Select 10.5 point, 12 cpi Select 10.5 point, 15 cpi Turn Proportional Mode On/Off Select NLQ or Draft prop. 64: italic 4: cond. 128: underline 8: bold A-20 Specifications, Command Summary, and Character Tables
  • Epson FX-2170 | User Manual - Page 139
    /Off Turn Double-Height Printing On/Off Select Double-Strike Printing Cancel Double-Strike Printing Select Superscript Printing Select Subscript Printing Cancel Superscript/Subscript Printing Specifications, Command Summary, and Character Tables A-21
  • Epson FX-2170 | User Manual - Page 140
    10: Den. II 3: UK 11: Spain II 4: Denmark 12: L. Amer. 5: Sweden 6: Italy 7: Spain Define User-Defined Character Select User-Defined Set n = 0: Normal set 1: Userdefined set Select Character Table Select character table n assigned by ESC (t n = 0, 1, 48, or 49 only n = 2: Remaps downloaded
  • Epson FX-2170 | User Manual - Page 141
    Table set by d2 and d3 to dl dl = 0, 1, 2, 3, "0", "l", "2", or "3" d2 d 3 Character Table 0 0 Italic 1 0 PC437 1 10 PC 437 Greek* 24 0 PC 774* 3 0 PC850 A 10 PC 852 0 Estonia* 23 0 Roman 8 *Available in certain areas. Specifications, Command Summary, and Character Tables A-23
  • Epson FX-2170 | User Manual - Page 142
    Spacing ASCII ESC SP n Dec. Hex. 32 20 Description Set Intercharacter Space n = number of units of space added to the space between characters Units are l/ Quadruple-Density Graphics Mode Select Graphics Mode Select 9-Pin Graphics Mode A-24 Specifications, Command Summary, and Character Tables
  • Epson FX-2170 | User Manual - Page 143
    3: 3 dots 4: 4 dots 5: 5 dots s: Space adjustment value -3 s 3(1/240 inch units) vl, v2: Bar length v1 + v2 x 256 (l/72-inch) The al and v2 values are ignored when POSTNET is selected. The long bar length of POSTNET is always 0.125 inch; the short bar length is always 0.050 inch. Specifications
  • Epson FX-2170 | User Manual - Page 144
    the printer Bit 2 = Position of flag character (for EAN-13 and UPC-A only) 0: Center 1: Under Bits 3-7 = Not used Barcode data corresponds to the barcode symbology. The data number of each barcode type is constant. The barcode is not printed if the following valid characters are not set. Barcode
  • Epson FX-2170 | User Manual - Page 145
    Hex 30-39). (Hex 41-5A), (Hex 20, 24, 25, 2B, 2D, 2E. 2F) Set A, Set B. Set C The following conditions are required for barcode printing. Barcode printing is always performed unidirectionally. However, when it 7/72 inch above the baseline. Specifications, Command Summary, and Character Tables A-27
  • Epson FX-2170 | User Manual - Page 146
    Character Tables International Character Sets Graphics Character Tables PC 437 (United States) A-28
  • Epson FX-2170 | User Manual - Page 147
    PC850 PC 863 PC 865 A-29
  • Epson FX-2170 | User Manual - Page 148
    PC861 BRASCII CODE 8 9 A B C D E F CODE 8 9 A B C D E F Abkomp IS0 Latin 1 A-30
  • Epson FX-2170 | User Manual - Page 149
    Roman 8 PC 437 Greek PC 852 A-31
  • Epson FX-2170 | User Manual - Page 150
    PC 853 PC855 PC 857 PC864 A-32
  • Epson FX-2170 | User Manual - Page 151
    PC 866 PC 869 A-33
  • Epson FX-2170 | User Manual - Page 152
    MAZOWIA Code MJK Bulgaria Estonia A-34
  • Epson FX-2170 | User Manual - Page 153
    PC 774 IS0 Latin 2 PC866LAT italic A-35
  • Epson FX-2170 | User Manual - Page 154
    . For information on specific commands, see the problems, 6-7-11 second bin, 4-2-7 switching to continuous paper, 4-6-7 D Data dump, 3-6 Default setting mode, 3-7-12 instruction sheet language, 3-7 DOS. See Software Double bin cut-sheet feeder, 4-6 Draft, 2-10, 3-5 Drivers. See Printer drivers
  • Epson FX-2170 | User Manual - Page 155
    2-27 postcards, 2-29 single sheets, 2-3-7 Location for printer, l-2-3 M Microsoft Windows. See Windows Micro Adjust button, 3-4 Micro adjust feature, 3-13-14 Moving the printer, 5-2 Multipart forms, 2-27 N Near letter quality, l-10 Non-Windows software, l-17 0 Operate button, 3-4-5 Options, 2,4-2-14
  • Epson FX-2170 | User Manual - Page 156
    cord, l-4 plugging in, l-10 Power supply problems, 6-2-3, Print head warning, 2-l 1 Print quality problems, 6-4-7 Printer drivers DOS software, l-17-18 installing l-15 settings, l-15-16 Printer functions table, 3-8-9 Printer stand, l-3 Printer utilites, l-18-20 Problem solving, 6-l-11 Protective
  • Epson FX-2170 | User Manual - Page 157
    2-8, 2-15-18 selecting 2-8-9 Transporting the printer, 5-4 Troubleshooting, 6-2-12 Unidirectional printing, 3-10, Unpacking the printer, l-4 Utilities EFSON Calibration, l-20 EPSON Remote!, l-18 V Voltage, caution, l-4, 1-10 W Weight, A-9 Windows, l-15-16 installing printer driver, l-15 IN-4 Index
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written
permission
of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs,
or expenses incurred
by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product.
Seiko Epson Corporation and its affiliates shah not be liable against any damages or
problems arising from the use of any options or any consumable products other than those
designated as Original EPSON Products or EPSON Approved Products by Seiko Epson
Corporation.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P2 is a trademark
of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective companies.
Copyright © 1995 by Seiko Epson Corporation, Nagano, Japan.
User’s Guide