Epson LQ-860 User Manual - Page 229

Problem Using the cut sheet feeder, the paper does not feed properly (continued). After a print command is sent from the computer, the platen rotates, but paper does not feed. The PAPER OUT light is on (continued). Two or more sheets feed at the same time. Solution The left and right paper guides may be too close together, preventing smooth paper feed. Adjust the position of the paper guides so that the paper can move up and down freely. Check the envelope levers. They should be up for single sheets and down for envelopes. See Chapter 5. Paper may be jammed near the print head. Remove the paper jam (temporarily remove the cut sheet feeder if necessary). You may have loaded too many sheets in the cut sheet feeder's bin. Remove the sheets. The bin can hold up to 150 sheets. There may be only one sheet left in the bin. The last sheet in the bin may not feed, so add more paper. You may have loaded too many sheets in the cut sheet feeder's bin. Remove the sheets. The bin can hold up to 150 sheets. You may have forgotten to fan the stack of paper before loading it into the bin. Remove the paper and fan it. Then align the edges of the stack. See Chapter 5. Troubleshooting 7-29