Epson WorkForce DS-575W Users Guide

Epson WorkForce DS-575W Manual

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  • Epson WorkForce DS-575W | Users Guide - Page 1
    DS-575W User's Guide
  • Epson WorkForce DS-575W | Users Guide - Page 2
  • Epson WorkForce DS-575W | Users Guide - Page 3
    DS-575W User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...11 User Replaceable Epson 40 Network Security Recommendations 40 Manual Network Connection Setup ...41 Connecting to an Existing Wi-Fi Network 42 Manually Connecting to a Wi-Fi
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    Start Button Settings or Scan Jobs - Mac 58 Starting a Scan Using the Epson Scan 2 Icon 60 Starting a Scan from a Scanning Program 62 Scanning with - Mac 97 Scanning to a SharePoint Server or Cloud Service 100 Cleaning and Transporting Your Scanner 104 Cleaning Your Scanner ...104 Cleaning Inside
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    as Expected 120 Scanning Software Does Not Operate Correctly 121 Cannot Start Epson Scan 2 ...122 Original Feeds Incorrectly in Scanner 122 Original Jams in Scanner...123 Scanning is Slow ...125 Solving Network Scanning Problems 126 Cannot Scan Over a Network ...126 Scanner Cannot Connect to
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    Interface Specifications ...139 Safety and Approvals Specifications 140 Notices ...142 Important Safety Instructions...142 Restrictions on Copying ...144 Default Delay Times for Power Management for Epson Products 145 Binding Arbitration and Class Waiver 145 Trademarks ...148 Copyright Notice
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    DS-575W User's Guide Welcome to the DS-575W User's Guide. For a printable PDF copy of this guide, click here. 7
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    and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic: Scanner Basics Scanner Parts 8
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    1 ADF (Automatic Document Feeder) 2 Edge guides 3 Input tray 4 Input tray extension 5 Output tray 6 Output tray extensions 7 Stopper 1 Kensington security slot 2 USB port 9
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    3 Power inlet 1 Cover open lever 2 Scanner cover 3 Pickup rollers 4 Separation rollers 1 AC adapter 10
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    2 Power cord 3 USB cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons 1 power button 2 Wi-Fi connect button 3 Wi-Fi button 4 double feed detection skip button 5 slow mode button 6 stop button 7 start button 8 NFC tag 11
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    skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an
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    Interface Unit Part number B12B819291 B12B808441 Parent topic: Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically. 1. Do one of the following to
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    want the scanner to automatically turn off when not in use as the Power Off Timer setting. 5. Click Set to save the settings. 6. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics 14
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    Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special
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    (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out. 4. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is
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    5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown. 17
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    6. Load standard originals into the input tray printed side down and top edge first, and guide them in until they meet resistance. • If you are loading paper business cards, load up to 15 cards printed side down and long edge first
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    19
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    • If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals. 7. Slide the edge guides against the edges of the original. 20
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    Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original as it enters into and ejects from the scanner as shown. 8. If necessary during scanning, adjust the position of the stopper on the
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    If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Loading Multiple Sizes of Originals in the Input Tray Original Document Specifications Parent topic: Loading Originals
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    2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out. 23
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    until they meet resistance. Make sure the printed sides are facedown and the top edges are slightly angled in the input tray. 5. Slide the edge guides against the edges of the widest original. 6. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the
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    If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Parent topic: Loading Originals in the Input Tray Original Document Specifications You can load original documents that meet
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    Paper type Plain paper Fine paper Recycled paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) B5 (7.2 × 10.1 inches [182 × 257 mm]) Paper
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    • Photos • Originals with wet ink • Ripped, curled, or wrinkled originals • Originals containing staples or paper clips • Originals with holes, other than standard hole-punched originals • Originals that are bound • Originals with carbon paper backing • Transparencies • Glossy originals • Carbon-
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    1. Open the input tray, pull out the output tray, and open the stopper. Do not pull out the extensions. 2. Slide the input tray edge guides all the way out. 28
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    3. Load plastic or laminated cards printed side down and long edge first into the input tray horizontally, and slide them in until they meet resistance. 29
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    Note: Do not load plastic cards vertically. 30
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    4. Slide the edge guides against the edges of the card. 5. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning the cards. Note: If you do not disable the Detect Double Feed setting and a double feed error occurs, remove the plastic or
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    Plastic and Laminated Card Specifications Parent topic: Loading Originals Related references Plastic and Laminated Card Specifications Related topics Scanning Plastic and Laminated Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner.
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    2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out. 33
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    4. Load envelopes vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelopes until they meet resistance. 34
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    5. Do one of the following to load a photo, or folded or irregularly shaped originals: • For a Letter- or A4-size or larger original, fold it as shown and place it in the center of an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. • For a
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    6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original 36
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    Photo or irregularly shaped original 7. Slide the edge guides against the edges of the original or carrier sheet. 8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals. 37
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    9. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the
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    Paper type Irregularly shaped originals (load only in a carrier sheet) Paper size Up to this size: A4 (8.3 × 11.7 inches [210 × 297 mm]) Paper thickness Loading capacity 0.012 inch (0.3 mm) 5 carrier sheets maximum (excluding the thickness of the carrier sheet) Parent topic: Loading Special
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    Manual Network Connection Setup Connecting to an Existing Wi-Fi Network Direct Wi-Fi Mode Setup Wi-Fi Protected Setup (WPS) Setting Up Network Scanning Epson default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the
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    . 3. Set up your computer to scan to the networked scanner. Follow the links here for instructions on each procedure. Parent topic: Wi-Fi Networking Related tasks Enabling a Direct Wi-Fi (AP Mode) Connection Manually Connecting to a Wi-Fi Router Using EpsonNet Config Setting Up Network Scanning 41
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    with your computer using a wireless router. The wireless router can be connected to your computer over a wireless or wired network. 1 Epson scanner 2 Wireless router 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router
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    Manually Connecting to a Wi-Fi Router Using EpsonNet Config You can use EpsonNet Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • Mac: Open the Applications folder, select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 4. Select your scanner from the list and click
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    connected to a wireless network, it enters access point mode and the scanner itself acts as the network access point for up to 4 devices. 1 Epson scanner 2 Computer with a wireless interface 3 Other wireless device Enabling a Direct Wi-Fi (AP Mode) Connection Using WPS to Set Up a Direct Wi-Fi
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    Parent topic: Wi-Fi Networking Enabling a Direct Wi-Fi (AP Mode) Connection You can enable a direct Wi-Fi connection to allow direct communication between your scanner and computer or other devices without a wireless router or access point. Note: If you are connecting a wireless device to the
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    your scanner software as described on your scanner Start Here sheet. Note: For best results, re-install your scanner software and follow the on-screen instructions to connect to a network. 1. Open the scanner's input tray. 2. Enable WPS on your router by pressing and holding the WPS button on your
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    Protected Setup (WPS) Related tasks Setting Up Network Scanning Using WPS PIN Mode to Connect to a Network If you have a WPS-enabled wireless router that supports PIN mode, you can use Wi-Fi Protected Setup (WPS) PIN mode to connect your scanner to the network. 1. Open the scanner's input tray
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    Network Interface Unit or scanner so you can enter it in these steps. 1. Do one of the following: • Manually configure your scanner to connect to your network • Connect the Epson Network Interface Unit to your scanner and verify they are working properly. 2. Do one of the following to start the
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    You see a screen like this: Note: If you see an Enable Editing button (Windows) or a lock icon (Mac), click it so that you can modify the scanner settings. 4. Select your scanner and click Add. 49
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    . • Select the Enter address setting, type in the IP address or host name of your Epson Network Interface Unit or scanner, and click Add. 6. Click OK to save your settings and then close Epson Scan 2 Utility. Determining the Scanner's IP Address Parent topic: Wi-Fi Networking Related tasks Scanning
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    ) Connection Using WPS to Set Up a Direct Wi-Fi Connection Using the Network Interface Unit See these sections to use the optional Epson Network Interface Unit to scan over a network. Network Interface Unit Control Panel Connecting the Network Interface Unit Scanning to Network Computers from the
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    Interface Unit Connecting the Network Interface Unit See the documentation that came with the optional Epson Network Interface Unit for instructions on connecting it to your scanner. After connecting the Epson Network Interface Unit, you need to set up your scanner for network scanning. See the
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    features if you change your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make SSID (network name) and password, and any network settings selected for Epson DocumentScan. Press and hold the Wi-Fi button on the scanner for at
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    Restoring Default Network Settings If you need to solve a problem with your network connection, you can restore all network settings to their defaults. 1. Turn off your scanner. 2. Press and hold the Wi-Fi button and
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    on the computer connected to the scanner. Document Capture Pro (Windows) and Document Capture (Mac) do not support scanning from the start button on your scanner over a wireless network. Launch Epson Scan 2 before scanning from the start button on your scanner. 1. Make sure the scanner is connected
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    8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. 2. If you see a Switch to Simple View button in the upper right
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    You see a window like this: 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar. 57
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    You see a window like this: 4. To add a scan job, click the necessary, and click OK. New Job icon, enter a name for the new job, select settings as You can now use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details. 5. To
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    1. Start Document Capture on a computer connected to the product. 2. Click the Manage Job icon from the toolbar at the top of the window. You see a window showing the current scan job list. 3. If you want to add a scan job, click Add or the + icon, enter a name for the new job, select settings as
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    with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 10: Click and select
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    You see an Epson Scan 2 window like this: 61
  • Epson WorkForce DS-575W | Users Guide - Page 62
    product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need
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    You see an Epson Scan 2 window like this: 63
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    8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. (You may see a screen asking you to select your scanner first; if
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    4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar). You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click Scan. 65
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    . Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen. 8. Check the scanned images
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    8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. (You may see a screen asking you to select your scanner first; if
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    4. Click Select Scanner and select your scanner from the scanner list, if necessary. 5. If you want to use a scan job, click one of the job icons in the Job section of the window to complete and send your scan with one click. 6. If you want to select scan settings for a particular destination, click
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    you are using. See the Help information in Document Capture for details. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list
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    to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the
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    You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current
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    Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My can select settings, preview, and change the scanned file settings as necessary. 1. Load your original in the product. 2. Start Epson Scan 2. 72
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    You see this window: 73
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    the original that you want to scan. 5. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary. 6. Select your original image type and how you want
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    Scan 2 previews your original and displays the results in the Epson Scan 2 window. 11. Reinsert your original into the ADF. 12. If scanning an original in a carrier sheet or other special original, see the link below
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    Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Rotate Rotates the original image To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format,
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    Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. 77
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    holes on the edges of the original. Dual Image Output Scans the original image twice using different output settings (Windows only). Parent topic: Scanning in Epson Scan 2 78
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    select Settings as the Document Size setting and either select the Scan laminated card checkbox or create a custom size. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the
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    . You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The resolution setting in your scanning software, measured in dpi (dots per inch), controls the amount of detail captured
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    You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can scan using Epson DocumentScan. Note: If the scanner is already connected to the Wi-Fi network before using this feature, your mobile device will be connected to
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    scanner automatically. Note: If you do not have Epson DocumentScan installed, the app store page for the Epson DocumentScan app opens on your device. Install Epson DocumentScan and repeat this step. 4. Follow the Epson DocumentScan on-screen instructions to scan your document. Note: If the Android
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    an Office Format File - Mac Scanning to a SharePoint Server or Cloud Service Parent topic: Scanning Scanning Two Originals onto One Sheet (Stitching Images) or folded original and combine them into a single image with the Epson Scan 2 Stitch Images settings (not available for all products). Note:
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    You see a window like this: 84
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    4. Click the Scan Settings button, then click Detailed Settings. You see an Epson Scan 2 window like this: 85
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    . The scanned image is displayed. Note: If the scanned images are not stitched together in the correct orientation, click Scanning Side on the Epson Scan 2 window, select Settings, set the Binding Edge to Left or Top, and rescan the document. Parent topic: Scanning Special Projects Scanning Multi
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    You see the Document Capture Pro window. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this: 87
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    4. Click the Scan Settings button. You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your
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    You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11. Select any other folder naming settings you want and
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    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure
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    are using. See the Help information in Document Capture for details. 1. Load your original in the product for scanning. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. 91
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    You see a window like this: Note: You may need to select your scanner from the scanner list. 3. Click the Scan icon. 92
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    to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the
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    You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current
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    Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You
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    4. Click the Scan Settings button. You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) to choose where to send your scanned files. Your
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    . See the Help information in Document Capture for details. 1. Load your original in the product for scanning. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list. 97
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    to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the
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    in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. necessary plug-in for Microsoft Office files. Select Yes and follow the on-screen instructions to download and install the plug-in to continue. 12. Click the Options
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    a cloud service. Note: The settings may vary, depending on the software version you are using. See the help information in Document Capture Pro for details. 1. Load your original in the product. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software
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    You see a window like this: 101
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    you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the cloud server or service destination icons in the Scan and... section of the window. Your product starts scanning and you see the settings window. Note: If you cannot see
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    8. Adjust any settings and click OK. Note: See the help information in Document Capture Pro for details. Your originals are uploaded to the indicated server or cloud service. Parent topic: Scanning Special Projects Related tasks Loading Originals in the Input Tray 103
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    Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working
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    surfaces and the rollers inside the scanner cover. If the glass surface is stained with grease or some other hard-to-remove material, use a genuine Epson cleaning kit to remove stains. Use a small amount of cleaner on the cleaning cloth to remove the stains. Wipe off all remaining liquid. Caution
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    liquid or glass cleaner on the cotton swab. 6. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller
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    7. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller. 8. Plug in the AC adapter
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    to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility: • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select
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    Number of Scans field exceeds the number displayed as the Life Cycle of the rollers, it is time to replace the rollers. 5. Close the Epson Scan 2 Utility. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when the number of scans exceeds
  • Epson WorkForce DS-575W | Users Guide - Page 110
    1. Turn off the scanner. 2. Unplug the AC adapter. 3. Disconnect any connected cables. 4. Pull down on the cover open lever and open the scanner cover. 110
  • Epson WorkForce DS-575W | Users Guide - Page 111
    5. Press down on the pickup roller cover latch and pull up the cover to remove it. 111
  • Epson WorkForce DS-575W | Users Guide - Page 112
    6. Pull down the tab on the pickup rollers and slide the rollers to the right to remove them. 7. To install the new pickup rollers, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the rollers. 112
  • Epson WorkForce DS-575W | Users Guide - Page 113
    8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again. 113
  • Epson WorkForce DS-575W | Users Guide - Page 114
    9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it. 114
  • Epson WorkForce DS-575W | Users Guide - Page 115
    on the scanner. 16. Reset the roller counter. Resetting the Scanner Roller Counter Parent topic: Cleaning and Transporting Your Scanner Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller Counter Resetting the Scanner Roller Counter 115
  • Epson WorkForce DS-575W | Users Guide - Page 116
    and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility: • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start > All Programs or Programs
  • Epson WorkForce DS-575W | Users Guide - Page 117
    4. Click Reset. The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it
  • Epson WorkForce DS-575W | Users Guide - Page 118
    may have using your product. Scanner Light Status Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights. 1 AP
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    the light continues to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support. The scanner cover is open. Make sure the scanner cover is closed and there is no jammed paper inside. A fatal error has occurred. Try the
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    adjust the Power Off Timer setting in the Epson Scan 2 Utility. Parent topic: Solving Scanning Problems Related tasks Changing the Power Off and Sleep Mac) do not support using the start button to scan over a wireless connection. Connect the scanner using a USB cable or launch Epson Scan 2 before
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    Scan 2 on your computer before scanning from the product. • Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and reinstall it. Parent topic: Solving Scanning Problems Related tasks Assigning Start Button Settings or Scan Jobs - Mac Scanning Software
  • Epson WorkForce DS-575W | Users Guide - Page 122
    power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Connect the scanner directly to the computer. The scanner may not work properly or Source setting. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related
  • Epson WorkForce DS-575W | Users Guide - Page 123
    the Detect Double Feed setting, and select Off. Note: On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does not include this setting. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in
  • Epson WorkForce DS-575W | Users Guide - Page 124
    3. Pull down the cover open lever and open the scanner cover. 4. Gently pull out any jammed originals from inside the scanner. 124
  • Epson WorkForce DS-575W | Users Guide - Page 125
    . 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently replace the roller assembly kit. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals
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    to a Wireless Router Parent topic: Solving Problems Cannot Scan Over a Network If you cannot start Epson Scan 2 when scanning over a network, and Document Capture (Mac) do not support starting a scan from the scanner button over a wireless network. Launch Epson Scan 2 before scanning from the
  • Epson WorkForce DS-575W | Users Guide - Page 127
    supports IPv4. • If the Firewall function is active, the scanner may not be discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, enter the IP address for your scanner, and click Add. Parent topic: Solving Network Scanning Problems service provider for instructions. scanner driver or
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    Text (OCR) Ripple Patterns Appear in an Image Spots or Lines Appear in All Scanned Images Scanned Image is Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned
  • Epson WorkForce DS-575W | Users Guide - Page 129
    Increase the Resolution setting. • Set the Image Type to Grayscale. Parent topic: Solving Scanned Image Quality Problems Related references Image Format Options Related tasks Scanning in Epson Scan 2 Characters are not Recognized During Conversion to Editable Text (OCR) If characters in your scanned
  • Epson WorkForce DS-575W | Users Guide - Page 130
    • If you are using OCR software, check the manual for any additional adjustments. Parent topic: Solving Scanned Image Quality Problems Related references Image Format Options Related tasks Scanning in Epson Scan 2 Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in
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    2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Uninstall Your Scanner Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system
  • Epson WorkForce DS-575W | Users Guide - Page 132
    that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Follow the instructions
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    for instructions. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit
  • Epson WorkForce DS-575W | Users Guide - Page 134
    at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems 134
  • Epson WorkForce DS-575W | Users Guide - Page 135
    Windows 7 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System
  • Epson WorkForce DS-575W | Users Guide - Page 136
    : For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications General Specifications
  • Epson WorkForce DS-575W | Users Guide - Page 137
    Output resolution Color Depth Interface* Light source 75 to 1200 dpi in 1 dpi increments 75 to 300 dpi if length is 15.5 inches (393.8 mm) to 215 in (5461.0 mm) 75 to 200 dpi if length is 215 inches (5461.1 mm) to 240 in (6096.0 mm) Color: 30 bits per pixel internal (10 bits per pixel per color) 24
  • Epson WorkForce DS-575W | Users Guide - Page 138
    Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.
  • Epson WorkForce DS-575W | Users Guide - Page 139
    Wireless security Frequency range Communication mode Radio frequency power transmitted IEEE802.11 b/g/n WPA2-PSK (AES); WPA2 compliant support for WPA/WPA2 Personal WPA2-Enterprise; WPA2 compliant with support for WPA/WPA2 Enterprise WEP (64/128 bit) 2.4 GHz Infrastructure mode Ad hoc mode; not
  • Epson WorkForce DS-575W | Users Guide - Page 140
    Security Protocol SSL/TLS HTTPS (Server/Client) SMTPS (Client) STARTTLS Root certificate (Client) Root certificate updating (Client) CA-signed certificate (Server) CA certificate (Server) CSR generation (Server) Self-signed certificate (Server) EC key CSR/self-signed certificate
  • Epson WorkForce DS-575W | Users Guide - Page 141
    to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
  • Epson WorkForce DS-575W | Users Guide - Page 142
    (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions Restrictions on Copying Default Delay Times for Power Management for Epson Products Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety
  • Epson WorkForce DS-575W | Users Guide - Page 143
    • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as
  • Epson WorkForce DS-575W | Users Guide - Page 144
    service personnel under the following conditions: Liquid has entered the scanner; the scanner has been dropped or the case has been damaged; the scanner does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions
  • Epson WorkForce DS-575W | Users Guide - Page 145
    checks, etc.), monthly passes, concession tickets, etc. • Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, this product. Parent topic: Notices Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse.
  • Epson WorkForce DS-575W | Users Guide - Page 146
    if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN
  • Epson WorkForce DS-575W | Users Guide - Page 147
    any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. c) Arbitration Fees
  • Epson WorkForce DS-575W | Users Guide - Page 148
    of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding
  • Epson WorkForce DS-575W | Users Guide - Page 149
    or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
  • Epson WorkForce DS-575W | Users Guide - Page 150
    THIS SOFTWARE. Parent topic: Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material
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DS-575W User's Guide