Epson WorkForce Enterprise WF-C17590 Warranty Statement - Page 3
For Epson Preferred Technical Support, Terms and Conditions, Limited Warranty for Commercial, Products
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For Epson Preferred Technical Support Follow these easy steps to obtain technical support. Step 1: Have your serial number available: Step 2: Call toll-free (866) 212-8743 (U.S. and Canada). Step 3: Follow the voice prompt instructions. Step 4: Be prepared to work with the Technical Support Specialist to diagnose the problem. Operating hours: Currently Monday through Friday, 6 AM to 6 PM, Pacific Time (subject to change) 3 Terms and Conditions Limited Warranty for Commercial Products I. What Is Covered: Epson America, Inc. ("Epson") warrants to the first end-user customer that the Epson® WorkForce® Enterprise Series printer covered by this limited warranty statement, if purchased and used in the United States, Canada, or Puerto Rico, will conform to the manufacturer's specifications and will be free from defects in workmanship and materials for a period of ninety (90) days from the date of original purchase (proof of purchase required), or six million (6,000,000) pages, whichever occurs first ("Warranty Period"). Epson also warrants that the consumable ink cartridges enclosed with the printer will conform to the manufacturer's specifications and will be free from defects in workmanship and materials for a period of ninety (90) days from the date of original purchase (proof of purchase required). This warranty is not transferable. II. What Epson Will Do To Correct Problems: Should your Epson® WorkForce® Enterprise Series printer prove defective during the 90 day limited warranty period or before your printer has reached six million pages, please call the toll-free Epson Preferred support line identified in this booklet. This line will be answered during Epson's regular support hours (currently, 6:00 AM to 6:00 PM Pacific Time, Monday through Friday - subject to change). When you call, please be prepared to provide the service technician with Proof of Purchase information including the unit serial number and original date of purchase. You may also need to provide proof of purchase if the serial number cannot verify warranty coverage. An Epson service technician will work with you to try