Epson WorkForce Enterprise WF-M20590F Administrators Guide - Page 61

The \, \, Model Name or IP Address Not Displayed in EpsonNet Config, Solving Network Security

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• Windows (other versions): Click or Start and select Control Panel > Network and Internet > Internet Options > Connections > LAN settings > Proxy server > Bypass proxy server for local addresses. • Mac: Select System Preferences > Network > Advanced > Proxies. Register the local address under Bypass proxy settings for these Hosts & Domains. For example, 192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0. Parent topic: Solving Network Software Usage Problems The "Out of Date" Message Appears If the "Out of Date" message appears when you access Web Config using SSL communication (HTTPS), the certificate is out of date. Make sure that the product date and time are configured correctly, and obtain a new certificate. Parent topic: Solving Network Software Usage Problems "The name of the security certificate does not match" Message Appears If a message beginning with "The name of the security certificate does not match . . ." appears when you access Web Config using SSL communication (HTTPS), the product's IP address on the CSR or selfsigned certificate does not match what you entered in the browser. Change the IP address you entered for the Common Name setting, and obtain and import a certificate again, or change the product name. Parent topic: Solving Network Software Usage Problems Model Name or IP Address Not Displayed in EpsonNet Config If the product model name and/or IP address is not displayed in EpsonNet Config, try these solutions: • If you selected the block, cancel, or shut down option on a Windows security or firewall screen, the IP address and model name cannot display in EpsonNet Config. Register EpsonNet config as an exception in your firewall or security software, or close the security software and try running EpsonNet Config again. • The operation may have timed out. Select Tools, select Options, select Timeout, and increase the time option for the Communication Error setting. This may cause EpsonNet Config to run slower, however. Parent topic: Solving Network Software Usage Problems Solving Network Security Problems Check these sections if you have problems using the network security features. 61

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61
•
Windows (other versions)
: Click
or
Start
and select
Control Panel
>
Network and Internet
>
Internet Options
>
Connections
>
LAN settings
>
Proxy server
>
Bypass proxy server for
local addresses
.
•
Mac
: Select
System Preferences
>
Network
>
Advanced
>
Proxies
. Register the local address
under
Bypass proxy settings for these Hosts & Domains
. For example, 192.168.1.*: Local
address 192.168.1.XXX, subnet mask 255.255.255.0.
Parent topic:
Solving Network Software Usage Problems
The "Out of Date" Message Appears
If the "Out of Date" message appears when you access Web Config using SSL communication (HTTPS),
the certificate is out of date. Make sure that the product date and time are configured correctly, and
obtain a new certificate.
Parent topic:
Solving Network Software Usage Problems
"The name of the security certificate does not match" Message Appears
If a message beginning with "The name of the security certificate does not match . . ." appears when you
access Web Config using SSL communication (HTTPS), the product's IP address on the CSR or self-
signed certificate does not match what you entered in the browser. Change the IP address you entered
for the
Common Name
setting, and obtain and import a certificate again, or change the product name.
Parent topic:
Solving Network Software Usage Problems
Model Name or IP Address Not Displayed in EpsonNet Config
If the product model name and/or IP address is not displayed in EpsonNet Config, try these solutions:
• If you selected the block, cancel, or shut down option on a Windows security or firewall screen, the IP
address and model name cannot display in EpsonNet Config. Register EpsonNet config as an
exception in your firewall or security software, or close the security software and try running EpsonNet
Config again.
• The operation may have timed out. Select
Tools
, select
Options
, select
Timeout
, and increase the
time option for the
Communication Error
setting. This may cause EpsonNet Config to run slower,
however.
Parent topic:
Solving Network Software Usage Problems
Solving Network Security Problems
Check these sections if you have problems using the network security features.