Epson WorkForce Pro WF-C5790 Users Guide for Latin America - Page 336
Job Status Error Codes
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LCD screen message Condition/solution The combination of the IP address Contact your product administrator. and the subnet mask is invalid. See your documentation for more details. To use cloud services, update the root certificate from the Epson Web Config utility. Contact your product administrator. Check that the printer driver is installed on the computer and that the port settings for the printer are correct. On a Windows computer, go to Control Panel > Hardware and Sound > Devices and Printers. Right-click the printer and select Printer Properties. Make sure the printer port is selected correctly in the Ports tab. Select the USBXXX setting for a USB connection or EpsonNet Print Port for a network connection. Recovery mode Contact your product administrator. Parent topic: Solving Problems Related references Paper Jams Inside the Product Paper Source Settings Options Where to Get Help Related tasks Removing and Installing Ink Packs Connecting a Telephone or Answering Machine Related topics Wi-Fi or Wired Networking Job Status Error Codes If a job does not complete successfully, you can check the error code for the reason. Press the Job/Status button, select Job Status > Log, and select the incomplete job to display the error code and additional information. Code 001 101 Condition/solution The product was turned off by a power failure. Memory is full. Reduce the size of the print job. 336