Epson WorkForce Pro WF-C5790 Users Guide for Latin America - Page 377
Cannot Receive Faxes with a Telephone Connected to Your Product, Fax Memory Full Error Appears
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Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a connection has been made before you hang up. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setting Wizard Fax Memory Full Error Appears If you see an error message telling you that the product's fax memory is full, try these solutions: • If you set the product to save received faxes in the product's memory or inbox, delete any faxes you have already read. Note: Your product can store up to 200 faxes before its inbox is full. • If you set the product to save received faxes on a computer, turn on the selected computer. Once the faxes are saved on the computer, they are deleted from the product's memory. • If you set the product to save received faxes on a USB device, connect the selected USB device containing the save fax folder to the product. Once the faxes are saved on the USB device, they are deleted from the product's memory. Note: Make sure the USB device has enough available memory and is not write protected. • If the memory is full, try sending a monochrome fax using the Direct Send feature, sending your fax by using the On Hook feature, sending your faxes by dialing from the external phone device, or sending your faxes in smaller batches. 377