Epson WorkForce Pro WF-C8190 Users Guide - Page 226
Product Status Messages, EPSON Software Updater
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You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x or 10.13.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen. Note: If the screen is dark, press the screen to wake the product from sleep mode. LCD screen message Condition/solution Printer error. Turn on the printer again. See your documentation for more details. Turn the product off and then back on again. If the error persists, check for and remove any jammed paper or protective materials from the product. If the error still persists, contact Epson for support. If you see any of the following error codes, make sure you have not exceeded the loading capacity for any paper source: • 000181 • 000184 • 000201 • 000204 • 000221 • 000224 Printer error. Contact Epson Support. The product may be damaged, but non-printing features are still Non-printing features are available. available. Contact Epson for support. Paper out in XX. Load the size and type of paper in the paper source indicated. 226