Epson WorkForce Pro WF-M5799 Users Guide for U.S. and Canada
Epson WorkForce Pro WF-M5799 Manual
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- Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 1
WF-M5799 User's Guide - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 2
- Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 3
Contents WF-M5799 User's Guide...15 Product Basics ...16 Using the Control Panel ...16 Epson Connect Solutions for Smartphones, Tablets, and More 36 Setting Up Epson Connect Services 37 Using Epson Email Print ...38 Using the Epson iPrint Mobile App 39 Using Epson Remote Print ...39 Using Epson - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 4
Epson Print Enabler 43 Using the Mopria Print Service ...43 Using Fire OS Printing ...44 Using Windows 10 Mobile Printing ...45 Using Epson Print Features ...60 Enabling Epson Universal Print Driver (PCL) or PostScript Printing 61 Installing the Epson Universal Print Driver - Windows 61 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 5
Cassette ...78 Loading Paper or Envelopes in the Rear Paper Feed Slot 81 Paper Loading Capacity ...84 Double-sided Printing Capacity ...87 Available Epson Papers ...88 Paper or Media Type Settings - Printing Software 89 Selecting the Paper Settings for Each Source - Control Panel 90 Paper Type - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 6
143 Checking Print Status - Mac...144 Printing with the Epson Universal Print Driver - Windows 145 Synchronizing Printer Settings - Epson Universal Print Driver - Windows 145 Selecting Basic Print Settings - Epson Universal Print Driver - Windows 147 Selecting Additional Layout and Print Options - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 7
Epson Universal Print Driver - Windows 154 Locking Printer Settings - Epson Universal Print Driver - Windows 156 Epson Universal Print Driver Locked Setting Options 157 Adding Network Printers - Epson Universal Print Driver Scan Jobs with Document Capture Pro - Windows 187 Adding and Assigning - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 8
Pro in Simple View - Windows 202 Scanning with Document Capture Pro in Standard View - Windows 205 Scanning with Document Capture - Mac 208 Scanning in Epson to a SharePoint Server or Cloud Service - Windows 219 Scanning to a SharePoint Server or Cloud Service - Mac 222 Scanning Multi-Page - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 9
264 Sending Faxes Using the Fax Utility - Mac 267 Receiving Faxes...270 Fax Reception ...270 Receiving Faxes Automatically 271 Receiving Faxes Manually...271 Forwarding Received Faxes...272 Receiving a Fax by Polling ...272 Saving Faxes to an External USB Device 273 Saving and Viewing Received - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 10
Ink and Maintenance Box Status - Windows 290 Checking Ink and Maintenance Box Status - Mac 292 Purchase Epson Ink Packs and Maintenance Boxes 294 Ink Supply Unit (Ink Pack) Part Numbers 294 Removing and Installing Ink Quality Using the Product Control Panel 312 Cleaning the Paper Guide ...314 10 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 11
a Product Check ...331 Resetting Control Panel Defaults ...332 Solving Setup Problems ...333 Product Does Not Turn On or Off 333 Noise After Ink Installation ...334 Software Installation Problems ...334 Solving Network Problems ...334 Product Cannot Connect to a Wireless Router or Access Point - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 12
...354 Faint Printout or Printout Has Gaps 356 Grainy Printout...356 Solving Scanning Problems ...357 Scanning Software Does Not Operate Correctly 358 Cannot Start Epson Scan 2 ...358 Solving Scanned Image Quality Problems 359 Image Consists of a Few Dots Only 359 Line of Dots Appears in - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 13
Fax Quality is Poor ...367 Received Fax is Not Printed ...367 Solving USB Device Problems ...368 Cannot View or Print from a USB Device 368 Cannot Save Files on a ...378 Fax Specifications ...378 Ink Pack Specifications ...379 Dimension Specifications ...392 Important Safety Instructions...392 13 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 14
General Product Safety Instructions 392 Ink Pack Safety Instructions ...394 Wireless Connection Safety Instructions 395 LCD Screen Safety Instructions 395 Telephone Equipment Safety Instructions 396 FCC Compliance Statement...396 Binding Arbitration and Class Waiver 399 Trademarks ...402 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 15
WF-M5799 User's Guide Welcome to the WF-M5799 User's Guide. For a printable PDF copy of this guide, click here. 15 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 16
your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on Printing Using the Epson Print Enabler Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 17
Turning Off the Operation Time Out Setting Preventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights 1 power button and power light 2 NFC (Near Field Communication) tag 3 Received Fax light 4 home button 5 LCD screen 6 help button 7 Reset button 8 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 18
current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document. setting has changed. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 19
Icons Description A Wi-Fi connection is established. The number of bars indicates the connection's signal strength. No Wi-Fi Direct connection. A Wi-Fi Direct connection is established. Access to the product's functions are restricted to authorized users. Press the icon to log in to the product - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 20
Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. You see a screen like - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 21
Selecting Your Country or Region Before using your product, select the country or region in which you are using your product. Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 22
Network Settings • Web Service Settings • Scan Settings • Fax Settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the forget your password, contact Epson for assistance. Entering Characters on the LCD Screen Parent topic: Using the Control Panel 22 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 23
Related tasks Setting User Feature Restrictions (Access Control) Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 24
You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset, such as Copy. You see the main screen for that function: 5. Select the settings you want to save and select Register. 24 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 25
You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list. Parent topic: Using - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 26
: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings the setting on. 4. If you want to allow users to print from generic drivers or use WSD scanning, select the Accept Unknown User Jobs field to turn the setting - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 27
Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Sound. You see a screen like this: 3. Do one of the following: • To mute all control - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 28
2. Select Settings > General Settings > Basic Settings > LCD Brightness. You see a screen like this: 3. Press the - or + icons to decrease or increase the brightness. 4. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 29
3. Select Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. Note: This setting can be locked - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 30
are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. 1 Automatic Document Feeder (ADF) cover (F) 2 ADF edge guides 3 ADF input tray 4 ADF output tray 5 Paper cassette 1 (C1) 30 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 31
6 Optional cassette 2 (C2) 1 Rear paper feed edge guides 2 Paper support and extension 3 Feeder guard 4 Rear paper feed slot (B) 5 Output tray 6 Paper cassette edge guides 7 Paper cassette Parent topic: Product Parts Locations 31 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 32
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 Document cover 2 Scanner glass 3 Control panel 4 USB Type A port for external devices 32 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 33
1 Scanner unit (J) 2 Print head 3 Ink pack tray 4 Front cover (A) 5 Front cover lock Parent topic: Product Parts Locations 33 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 34
are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 LAN port 2 USB port 3 Service USB port for future use (do not remove sticker) 4 Line port 5 EXT port 6 AC inlet 7 Rear cover (D) 8 Paper cassette rear cover - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 35
Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 36
30minutes and 12h (12 hours). Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or even across the globe. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 37
or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 38
instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 39
Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 40
account and register your product to the Epson Connect service. Note: Make a note of your instructions on the screen to create your destination list. 6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 41
your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 42
and follow the on-screen instructions. 10. Click Finish printer supported apps. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Setting Up Google Cloud Print on a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 43
iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 44
on your Android device, select Printing, and enable the Mopria Print Service. 4. Connect your Android device to the same wireless network as your Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 45
Epson product. There is no software to download, no drivers Surface RT or Pro tablet with networked Epson products. Epson Print and Scan Epson Print and Scan App does not support Windows 10 Mobile printing. 1. Connect your Epson product to your wireless network. See the link below. 2. Download Epson - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 46
connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint. 1. Make sure Epson iPrint is installed on your Android device. 2. Make sure Simple AP mode or Wi-Fi Direct is enabled on your product and that - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 47
or scan a document. The Android device and product should reconnect automatically. 6. If you are going to print, open the file you want to print in Epson iPrint. 7. Touch the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning. Parent topic: Product Basics - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 48
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 49
router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 50
follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name. 50 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 51
7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. • - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 52
requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 53
2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup twice. You see a screen like this: 5. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 6. Press the home button to - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 54
Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 55
Select Router. 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 56
> Network Status > Print Status Sheet. 5. Select Print to print the sheet. Examine the settings shown on the network status sheet to diagnose any problems you may have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 57
. You see a screen like this: 6. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 7. Select Proceed to save your settings. 8. Select Close to exit. 9. Select - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 58
product. Note: For more information on administration settings, see the Administrator's Guide. 1. Print a network status sheet. 2. Locate the IP address for Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 59
: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software 59 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 60
your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 61
software. Depending on your model, not all printer languages may be supported. 1. To download the EPSON Universal Print Driver file, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Double-click the downloaded package. 61 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 62
3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 63
finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step. • If you are installing more than one product, select Add found printers and go to - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 64
6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 65
com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Double-click the downloaded package. 3. Click OK. 4. Click Accept. 5. Click Install. 6. Click Next and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 66
Agree. 6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 67
you want to use. 7. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 68
paper type for PCL or PostScript printing Sets the default orientation for PCL or PostScript printing Sets the quality for PCL or PostScript printing Saves ink by reducing print density Starts printing from the first page of a file Starts printing from the last page of a file Selects the number of - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 69
in page size or orientation cause changes in the Form value based on the stored VMI. Selects the line feed command when printing with a driver from a specific operating system Makes the paper source select command compatible with HP LaserJet 4 Makes the paper source select command compatible with HP - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 70
PDL Print Configuration Available option settings PDF Page Size Various sizes Description Selects the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size of the first page. Parent topic: Selecting PDL (Page Description Language) Settings - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 71
you are finished, press the home button to return to the Home screen. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 72
Printer Status/Print. 4. Select Print Status Sheet. 5. Select PS3 Font List or PCL Font List. 6. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing 72 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 73
Paper in the Cassette Loading Paper or Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 74
3. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 74 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 75
You need to enable the optional paper cassette unit before you can use it with the printer software. Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette unit. 1. Do one of the following: • Windows 10: Click - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 76
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click your printer name and select Printer properties. • Windows - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 77
Parent topic: Installing the Optional Paper Cassette Unit Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassette - Mac You need to enable the optional - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 78
4. Select the optional cassette unit you installed as the Lower Cassette setting. 5. Click OK. The optional paper cassette is now enabled. Parent topic: Installing the Optional Paper Cassette Unit Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Loading Paper - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 79
2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using. 3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides. 79 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 80
side facedown. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the line underneath the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Specifications 80 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 81
envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1. Open the feeder guard and pull up the paper support. 2. Slide the edge guides outward. 81 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 82
of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the slot. Caution: To prevent paper feeding problems, make sure you do not load paper above the arrow marks inside the edge - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 83
envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper, but not too tightly. 6. Extend the output tray. 7. Do one of the following: • Select the size and type of paper you loaded - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 84
load paper above the line under the arrow mark inside the edge guides. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Specifications - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 85
Standard and Thick Paper Capacity You can load up to the following number of sheets in the rear paper feed slot: • 80 sheets of standard paper; load only 1 sheet of paper in a user-defined size between 14 inches (355.6 mm) and 236 inches (6000 mm) long • 30 sheets of thick paper (25 to 68 lb [91 to - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 86
view the list of available paper sizes. Note: Half Letter size is not available when printing with the PostScript printer driver. Epson Paper Capacity Paper type Epson Bright White Paper Loading capacity Cassette 1 200 sheets Cassette 2 (optional) Rear paper feed slot 400 sheets 50 sheets 86 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 87
size on genuine Epson paper, you can only print at Standard or Normal print quality. Even if the printer driver allows you to • Executive (7.25 × 10.5 inches [184 × 267 mm]) Manual Double-sided Printing You can manually print double-sided pages using only the rear paper feed with the following papers - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 88
43 to 68 lb [161 to [216 × 355.6 to 1117.6 mm])2 256 g/m2]) Manual double-sided printing capacity 30 sheets 1 sheet 30 sheets 5 sheets 1 sheet 1: Select the Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 89
Media Type Settings - Printing Software For this paper Select this paper Type or Media Type setting Plain paper Plain Paper Epson Bright White Paper High-quality plain paper Letterhead paper Letterhead Recycled paper Recycled Colored paper Color Pre-printed paper Preprinted Envelopes - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 90
For this paper Thick paper (43 to 68 lb [161 to 256 g/m2]) Select this paper Type or Media Type setting Thick Paper 2 Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Loading Paper - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 91
setting that matches the paper you loaded. home button to exit. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead Recycled paper Recycled Colored paper Color Pre-printed paper Preprinted High-quality plain paper High - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 92
Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 93
You see a screen like this: 5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. • Turn off this - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 94
Paper Source Settings option Auto Select Settings Error Notice Paper Setup Auto Display Available settings Copy Fax Other Paper Size Notice Paper Type Notice On Off Description Select On for any of these settings to automatically print on paper from any source containing paper that matches your - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 95
3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 96
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 97
edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Caution: Do not push - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 98
Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 1. Slide the ADF edge guides outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 98 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 99
3. Insert the originals into the ADF faceup and top-edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. 99 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 100
4. Slide the ADF edge guides against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related references Mac System Requirements Copying Options Related topics Copying Scanning Faxing 100 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 101
. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 102
9. Select Presets to save your copy settings. Note: Presets can be locked by an administrator. If you can't access or change this setting, contact your administrator for assistance. 10. When you are ready to copy, press the Copy icon. Note: To cancel printing, press the stop button or select - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 103
Copying option Available settings Reduce/Enlarge Auto Fit Page 100% 195%->45% and other conversions % Original Size 2-Sided Multi-Page Various sizes 1>1-Sided 2>2-Sided 1>2-Sided 2>1-Sided Single Page 2-up 4-up Description Automatically sizes the image to fit the paper size you selected Copies - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 104
Copying option Finishing Available settings Group (Same Pages) Description Select to print multiple copies of a multi-page document in unordered groups Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets Orientation (Original) Up Direction Specifies - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 105
Copying option ID Card Copy Available settings Off On Description Select On to copy both sides of an ID card onto one side of a sheet of paper Parent topic: Copying 105 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 106
to your product software on Epson's support website. If you see a instructions. Printing with the Standard Epson Printer Software - Windows Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac Printing with the Epson Universal Print Driver - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 107
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 108
Quiet Mode may reduce printing speed. Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software 108 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 109
Double-sided Printing Capacity Related tasks Entering a User ID and Password for Printing Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Note: Paper Cassette 2 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 110
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 111
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 111 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 112
your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 113
to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 114
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 115
• Select Custom and click the Advanced button to manually adjust the tone correction settings or turn off color - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows Image - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 116
Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation. High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 117
Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 118
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 118 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 119
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 120
Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 121
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 122
application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 123
the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To . Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows 123 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 124
Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 124 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 125
. 3. Select the Save Access Control Settings checkbox. 4. Click the Settings button. 5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows 125 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 126
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 127
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 128
update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows 128 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 129
Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 130
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 130 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 131
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 132
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 132 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 133
Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 134
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related references Paper or Media Type Settings - Printing Software Related tasks - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 135
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 136
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 137
you want to use. 12. Select any of the available print options. Paper Source Options - Mac Print Quality Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 138
enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac 138 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 139
pop-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 140
on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac 140 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 141
Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side profile. Color Matching - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching - Mac You can select - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 142
Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color . 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 142 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 143
Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 144
the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 145
as an optional cassette unit. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 146
and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Make sure Acquire from Printer is selected and - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 147
on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. 147 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 148
You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 149
a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software Paper Source Options - Windows Print Quality Options - Windows Multi - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 150
Selecting Additional Layout and Print Options - Epson Universal Print Driver Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 151
cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Header/Footer Settings - Windows Image Options and Additional Settings - Windows 151 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 152
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 153
installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Related concepts Print Head Nozzle Check Print Head Cleaning Extended Settings - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 154
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Print as Bitmap Increases print speed when printing is extremely slow Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows When - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 155
and select Printing Preferences. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 156
still change them as needed for printing in any program session. Parent topic: Printing with the Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1. Do one of the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 157
the setting option you want to use for each locked setting. 6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 158
of 4 pages on one sheet of paper Parent topic: Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: • Windows - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 159
2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers. 159 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 160
the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows 160 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 161
product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. Enabling the Optional Paper Cassettes - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 162
Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • Letter (8.5 × 11 inches [216 × 279 mm]) 162 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 163
• A4 (8.3 × 11.7 inches [210 × 297 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Folio (8.5 × - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 164
You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Click the Layout tab. 164 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 165
You see this window: 7. Select the orientation of your document. 8. To print on both sides of the paper, select one of the Print on Both Sides settings. 9. To change the printing order of the pages, select one of the Page Order settings. 10. To print multiple pages on one sheet of paper, adjust the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 166
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button on the Paper/Quality tab. 1. Select the size of the paper you loaded as the Paper Size - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 167
Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 168
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 169
install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. 169 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 170
Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • No - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 171
• A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • Folio (8.5 × 13 inches [216 × 330 mm]) 1. Open a photo - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 172
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 173
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 174
10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 175
Selecting Print Layout Options - PostScript Printer Software - Mac Printing Your Document or Photo - PostScript Printer Software - Mac Selecting Page Setup Settings - PostScript Printer Software - Mac Depending on your application, you may be able to select the paper size and orientation settings - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 176
Selecting Print Layout Options - PostScript Printer Software - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 177
Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print popup menu. • To - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 178
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. • To use - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 179
- Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window stored jobs or jobs waiting to print, follow the instructions below. 1. Press the Job/Status button. 179 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 180
2. Select the Active tab. 3. Select the job you want to cancel and select Cancel. 4. Select Yes at the confirmation screen. Parent topic: Printing from a Computer 180 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 181
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning with Document Capture or Document Capture Pro Scanning in Epson Scan 2 Scanning Special Projects Starting a Scan After placing your originals on your product for scanning, start scanning using one of these - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 182
a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows. To use this feature on Windows 7 or Windows Vista, you must first set up WSD (Web Services for Devices) on the computer. 6. Follow the instructions in the links below to complete - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 183
Scanning to Email Adding and Assigning Scan Jobs with Document Capture Pro - Windows Adding and Assigning Scan Jobs with Document Capture - Mac Scanning to a Memory Device Scanning to the Cloud Scanning Using Web Services for Devices (WSD) - Windows Control Panel Scanning Options Parent topic: - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 184
You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Location field and enter - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 185
date and time are set correctly so the time stamps on your emails are accurate. Note: You can also use the Scan to Document Capture Pro function to scan and email the scanned file. 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 186
You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press OK. • Select Contacts and choose an email address from - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 187
on the software version you are using. See the help information in Document Capture Pro for details. 1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 188
You see a window like this: 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar. 188 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 189
use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details. 5. To add the scan job to the list of selectable jobs when scanning to Document Capture Pro from the control panel, click the Button Assignment icon. 6. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 190
You can now select the assigned scan job when you scan to Document Capture Pro using your product's control panel. Parent topic: Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product Adding and Assigning Scan - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 191
1. Insert a external USB device into the product's USB port. 2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 192
the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. Note: To scan a double-sided or - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 193
a Scan Using the Product Control Panel Scanning Using Web Services for Devices (WSD) - Windows You can scan originals to a computer Vista, you must first set up WSD on the computer. See Windows help for instructions. 1. Make sure you installed the product software and connected the product to your - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 194
4. Select Scan. 5. Select Computer (WSD). 6. Select a computer. 7. Select the Start icon. The scanned image is transferred to the selected computer. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning. Note: Not - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 195
Scan to setting File Format Resolution 2-Sided Scan Area Original Type Density Remove Shadow Available options JPEG PDF TIFF (Single Page) TIFF (Multi Page) 200dpi 300dpi 600dpi 1-Sided 2-Sided Orientation (Original) Binding (Original) Various sizes Auto Cropping Max Area Text Text & Image Photo -4 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 196
, you can use the LCD screen keyboard to set the password. Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 197
You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Related tasks Entering a User ID and Password for Scanning Starting a Scan from a Scanning Program 197 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 198
product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 199
You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Related tasks Entering a User ID and Password for Scanning Related topics Placing Originals on the Product 199 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 200
a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 201
: Starting a Scan Scanning with Document Capture or Document Capture Pro Follow the instructions in these sections to scan using Document Capture (Mac) or Document Capture Pro (Windows). Note: The Document Capture (Mac) or Document Capture Pro (Windows) software must be installed on your computer - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 202
Related topics Placing Originals on the Product Setting the Operation Mode on the Product Control Panel Before scanning to Document Capture Pro, set the operation mode on the control panel. 1. Make sure you installed the product software and connected the product to your computer or network. 2. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 203
in the product. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 204
destination, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. If you do not see the Scan Settings button, click the < symbol in the Scan and... bar. 7. Click one of the destination icons - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 205
in the product. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 206
4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar). You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click Scan. 206 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 207
. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen. 8. Check the scanned images - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 208
you are using. See the Help information in Document Capture for details. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 209
to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 210
see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to OK or Send to complete the operation. Parent topic: Scanning with Document Capture or Document Capture Pro 210 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 211
opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 212
You see this window: 2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 213
5. Select the Resolution setting you want to use for your scan. 6. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 7. Reinsert your original into the ADF, if necessary. 8. Select any of the additional settings that you want to use on - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 214
topic: Scanning Related topics Placing Originals on the Product Available Document Source Settings You can select these Document Source options in Epson Scan 2: Auto Detect Automatically detects where the originals are placed on your product for scanning. ADF Selects the Automatic Document Feeder - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 215
pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another this setting to prevent this. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 216
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 217
File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Related topics Placing Originals on the Product 217 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 218
. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans. Increasing - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 219
a cloud service. Note: The settings may vary, depending on the software version you are using. See the help information in Document Capture Pro for details. 1. Load your original in the product. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 220
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this: 4. Click the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 221
Enter any required information to set up the destination. You may need to log in to your cloud service to authenticate the connection and allow Document Capture Pro to access the cloud service. If you have previously created a saved setting for the destination, select it from the drop-down list. 221 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 222
Pro for details. Your originals are uploaded to the indicated server or cloud service. Parent topic: Scanning Special Projects Scanning to a SharePoint Server or Cloud Service a SharePoint server or a cloud service. 1. Open the Applications folder, open the Epson Software folder, and select Document - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 223
(If you cannot see all of the icons, the service software may not be installed, the service may not be available on your platform, or you need Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 224
You see a window like this: 4. Click the Scan Settings button. Note: If you do not see any icons, click the < symbol in the Job bar. 224 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 225
You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your product starts scanning and you see - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 226
a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11. Select any other folder naming settings you want and click OK - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 227
Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 228
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 229
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. 229 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 230
the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related references Cannot Receive Faxes with a Telephone Connected to Your - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 231
the source of the faxes you send. 6. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to be used for incoming faxes. • If you do not have a distinctive ring - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 232
Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and operate the product's control Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 233
You see a screen like this: 3. Select Access Code and select Use. 4. Select the Access Code field and use the displayed keypad to enter the access code, such as 9. Then select OK. 5. Select OK to exit. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 234
3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 235
Parent topic: Setting Up Fax Features Send Settings - Fax Select the send options you want to use for outgoing faxes. Setting Batch Send Save Failure Data Options Off On Off On Description Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch Saves faxes that - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 236
Setting Common Settings Print Settings Setting Auto Reduction Split Page Settings Acting Print Auto Rotation Add Reception Information 2-Sided Options Inbox Settings Forward Settings Description Sets up what happens when the fax memory is full, or sets up a password for the inbox Specifies a - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 237
Setting Print Start Timing Collation Stack Print Suspend Time Quiet Mode Options All Pages Received First Page Received On Off Off On Time to Stop Time to Restart On Off Description Select to print incoming faxes after the product receives all of the pages of the document Select to print incoming - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 238
Setting Fax Log Auto Print Attach Fax Image to Report Report Format Output Method Options Off On(Every 30) On(Time) Off On(Large Image) On(Small Image) Simple Detail Print Save to Memory Device Forward Create a folder to save fax data Description Does not print a fax log Prints a fax log after - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 239
Receive Mode Distinctive Ring PSTN PBX Your Phone Number Fax Header Manual Auto All Single Double Triple Double&Triple Description Turns on Error the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 240
Setting Rings to Answer Options 1 to 9 Remote Receive Off On Start Code Rejection Fax Various Description Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 241
panel. Also first confirm that you can send and receive faxes using the control panel. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 242
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 242 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 243
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 244
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 245
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 246
You see a screen like this: 4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 8. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 247
9. Select the Fax Number field, use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number, and select OK. You can enter up to 64 characters. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 248
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 249
3. Select Contacts. 4. Select the Add Contact icon. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 250
1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts. 4. Select the > icon next to the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the group, select Delete and select Yes on the confirmation - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 251
Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 252
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon. 6. To import fax numbers from your Windows Address Book into - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 253
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 254
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 254 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 255
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 256
ADF and turn on the ADF 2Sided setting. (You cannot fax double-sided documents in color.) 4. Do one of the following to select fax recipients: • Manually enter a fax number: Select Keypad and enter a fax number. Select OK when done. To add another fax number, repeat the same steps. You can also - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 257
instead of the code. If your fax number requires a brief pause, select the - icon to insert a pause symbol (-). • Select from the contact list: Select Contacts to display the contact list. Select one or more contacts (select the contacts again to deselect it). You can also select the Search for - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 258
Related tasks Using Presets Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Original Size (Glass) Options Various sizes Original - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 259
Setting Options Continuous Scan (ADF) Off On Description Select On to have the product to prompt if you want to scan another page after a document in the ADF has finished scanning. Note: If you leave the product with the prompt displayed for 20 seconds, the product starts sending the document. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 260
Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use this option. 1. Place your original on - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 261
Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related tasks Selecting the Date and Time Related topics Placing Originals on the Product Setting Up - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 262
5. Select Polling Send. 6. If you need to change any fax settings, select the 7. Select Add Document. icon, select Settings, and change the settings. 8. Select Store. Your document is scanned and stored until you overwrite it or delete it. Note: To display the stored job, press the Job/Status - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 263
4. Select the icon. 5. Select Extended Fax. 6. Select Store Fax Data to turn on the setting and select Close. 7. Select any other fax settings as necessary and select Close. 8. Select Store. 9. When you are ready to send the document, press the home button if necessary and select Fax Box. 10. Select - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 264
You see this screen: 5. Select Fax Settings and select settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select Send to start sending the fax. Note: If your recipient's fax machine does not print in - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 265
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 266
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 266 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 267
like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 268
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 269
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 269 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 270
topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Saving Faxes to an External USB Device Saving and Viewing Received Faxes Selecting - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 271
faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 272
topic: Receiving Faxes Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 272 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 273
2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Extended Fax. 5. Select Polling Receive to turn on the setting and select Close. 6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8. Select Polling to start receiving the fax. Parent topic: Receiving - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 274
Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox and confidential boxes can hold a maximum of 200 faxes in total. Note: The inbox can be locked by an administrator. If you cannot access the inbox, contact your - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 275
10. Select one of the printing or forwarding options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to free up the product of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 276
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 276 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 277
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 278
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of fax jobs on the product control panel. 1. Press the home button, if necessary. 2. - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 279
Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Press the icon. 4. Select Fax Report. 5. Select the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 280
Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report for the previously sent or received fax. Parent topic: Printing Fax Reports 280 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 281
External USB Devices with Your Product Follow the instructions here to work with an external USB device device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 282
Number of files JPEG: Up to 9990* TIFF: Up to 999 PDF: Up to 999 * If the number of files exceeds 999, the files are displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 283
2. Select Memory Device > JPEG. Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. You see a screen like this: 3. Do one of the following to select your photos: • In Single View, select the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 284
5. Do the following as necessary: • To change the print settings, select Basic Settings or Advanced and select the necessary settings. • To print more than one copy, select Copies and use the numeric keypad on the screen to select the number of copies (up to 99). 6. When you are ready to print, - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 285
Printing PDF Files You can select and print PDF files from a USB flash drive. 1. Press the home button, if necessary. 2. Select Memory Device > PDF. You see a list of the available files. 3. Select the file you want to print. You see information about the file. 4. Do the following as necessary: • To - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 286
Print settings Layout Fit Frame Quality Date Fix Photo Fix Red-Eye Print Order 2-Sided Available options 1-Up 20-up Index On Off Standard Best Various date formats Auto People Landscape Night Scene Enhance Off On Off Last Page on Top First Page on Top On Off Description Leaves a small margin - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 287
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product. Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 288
Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1. Make - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 289
Print Driver or PostScript (PS3) printer software with the product, you can check ink and maintenance box status by using the product buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 290
Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low. You can also check your ink or maintenance box status at any time using a utility on - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 291
pack as indicated on the screen. Note: If the ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 292
4. Deselect the Display Epson Offers checkbox. Parent topic: Check Ink and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status - Mac You can check the status of your ink and maintenance box using - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 293
your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary: • You can update the ink and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or an - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 294
can be avoided with some other printers such as Epson EcoTank cartridge-free printers. The included initial ink pack is designed for reliable printer setup and cannot be used as a replacement ink pack or resold. After setup, the remaining ink is available for printing. Yields are based on ISO - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 295
before you begin. You must install a new ink pack immediately after removing the old one. 1. If the ink pack is low or expended, you see a message on your product's LCD screen and on your computer screen. 2. Unlock and open the front cover. 3. Press the ink pack tray until it clicks and pull it - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 296
into your eyes, flush them immediately with water. Seek medical advice if problems persist. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink packs out of the reach of children. 5. Shake the new ink pack 10 times and remove it from the packaging. Caution: Do not touch - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 297
7. Make sure the top of the ink pack is level with the top of the tray and move the handle back to its original position. 297 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 298
8. Slide the ink pack tray into the product until it clicks. Note: If you cannot insert the tray all the way, make sure the top of the ink pack is level with the top of the tray. 9. When you are finished, close and lock the front cover. 298 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 299
10. Follow the on-screen instructions to charge your product's ink. Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Related concepts Purchase Epson Ink Packs and Maintenance Boxes Maintenance Box Replacement The maintenance box stores surplus ink that gets flushed from the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 300
epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. If running these utilities does not solve the problem, you may need to replace the ink pack. Print Head Maintenance Print Head Alignment Print Quality Adjustment Cleaning the Paper Guide - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 301
Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 302
If there are gaps or the pattern is faint, select and continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Nozzle Check Related concepts Print Head - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 303
3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 304
print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning 304 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 305
Cleaning the Print Head Using a Computer Utility Enabling the Periodic Cleaning Setting Parent topic: Print Head Maintenance Related tasks Removing and Installing Ink Packs Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 306
print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning 306 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 307
Related topics Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 308
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 6. When - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 309
up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related topics Loading Paper Enabling the Periodic Cleaning Setting You can set the product to automatically check and - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 310
one of the following options: • Ruled Line Alignment if your printout is blurry. • Horizontal Alignment if your printout contains horizontal banding. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 310 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 311
7. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Ruled Line Alignment: Select the number representing the pattern with the least amount of separation or overlap. Select the number representing the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 312
8. Select Done. Parent topic: Print Head Alignment Related topics Loading Paper Print Quality Adjustment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to adjust the print quality. Note: Banding may also - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 313
6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7. Check the printed patterns on the alignment sheet - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 314
8. Select Done. Parent topic: Print Quality Adjustment Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts are smeared or scuffed, load plain paper in the paper source that you - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 315
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 316
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Wipe off all remaining liquid. Note: - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 317
7. Open the ADF cover. 8. Use a soft, moist, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. Note: Wait for the ADF rollers to dry before using the product. 317 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 318
dry out the print head and may prevent the product from printing. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Wait for the power light - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 319
7. Secure the print head to the case with tape as shown. Caution: Do not touch the white flat cable inside the product; otherwise, you may damage your product. 8. Lower the scanner unit. 319 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 320
9. Uninstall the optional paper cassette, if necessary. 320 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 321
10. Close the rear paper feed slot and output tray and lower the control panel. 11. Remove the output tray. 12. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. If print - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 322
Related concepts Print Head Cleaning Print Quality Adjustment Related tasks Removing and Installing Ink Packs 322 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 323
USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 324
manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x or 10.13.x: You can manually error. Turn the power off and on again. If the problem persists, contact Epson Support. Turn the product off and then back on again. If - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 325
If the error persists, contact Epson for support. You need to replace Ink Supply Unit(s). Replace the indicated ink packs. Paper Setup Auto Display is to the product. The combination of the IP address There is a problem with the network connection to your product. and the subnet mask is invalid - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 326
cloud services, update the root certificate from the Epson Web Config utility. Check that the printer driver is Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems Related references Where to Get Help Related tasks Removing and Installing Ink - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 327
off. The received fax was already deleted. The job was printed 1-sided because the loaded paper does not support 2-sided printing. If you want to print on both sides, load paper that supports 2-sided printing. Available memory is running low. Reduce the size of the print job by lowering the print - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 328
the server, computer, or access point. DNS settings for the server can be checked from the DNS Server option in the Setup menu. If the problem cannot be cleared, contact your product administrator. 328 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 329
match. When you select Off as the authentication method, make sure the authentication method of the email server is set to None. If the problem cannot be cleared, contact your product administrator. The data size exceeds the maximum size for the attached files. Increase the Attached File Max Size - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 330
Make sure the product is connected to the computer or network correctly. Make sure you have installed Document Capture or Document Capture Pro. If the problem cannot be cleared, contact your product administrator. An error occurred while saving data to an external USB memory device. Reinsert the USB - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 331
Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the paper cassette. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 332
this guide or try uninstalling and reinstalling your product software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 333
while setting up your product. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 334
product, or it may charge improperly and use excess ink the next time you turn it on. • contact Epson for help. Parent topic: Solving Setup Problems Software Installation Problems If you have problems have problems installing software, disconnect the cable and carefully follow the instructions on - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 335
settings. Epson is not Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble or contact your internet service provider for instructions. • Verify that your a network status sheet. Then follow the instructions in your router or access point documentation - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 336
existing DIRECT-xxxxxxxx connection settings from your device and enter a new password. See your device documentation for instructions. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings from the Control Panel Printing - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 337
4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems 337 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 338
network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • Check if there are any paused print jobs. • Make sure your printer - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 339
. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try See your router documentation or contact your internet service provider for instructions. • If you are scanning a large - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 340
to disable the firewall and any anti-virus software on your wireless router or access point. Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Entering a User ID and Password for Scanning Starting a Scan Using the Product Control Panel Solving Copying - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 341
routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals. • Make sure the size, weight, and number of your originals are supported by the ADF. • Make sure the originals are loaded correctly. • Make sure - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 342
Inside the Product Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust the edge guides. Make sure the paper - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 343
in the cassette. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jams Inside the Product Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide Related topics Loading Paper Paper Jams Inside - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 344
When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 345
of print jobs are sent. Try selecting Print directly to the printer on the Advanced tab in the printer properties. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Entering a User ID and Password for Printing Using AirPrint Product Icon Does Not Appear in - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 346
EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems setting. • Make sure the ink drying time has not been - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 347
Options & Supplies, then select Options (or Driver) and enable the High Speed Printing setting. click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData printing again. Parent topic: Solving Problems Printing from a Computer Related references - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 348
directly to the printer on the Advanced tab in the printer properties. Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing Documents Print Incorrectly Using the PostScript Printing Software If your document does not - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 349
Sound, then right-click the postscript driver for your product and select Properties. Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 350
your printer software. (This option has different names, depending on your operating system version.) Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Additional Layout and Print Options - Windows Too Many Copies Print Make sure that - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 351
you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Basic the printer software for this product. Check the product name at the top of the driver window. • If you are using the PostScript printer software, EPS files created in - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 352
the printer properties. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 353
print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Parent topic: Solving Problems White or Dark Lines in Printout If you notice white - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 354
Slide the edge guides to the edges of the paper. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 355
that side first. Make sure the ink has dried before reloading the paper to print on the other side. Adjust the density and/or ink drying time settings. • If Quality Problems Related concepts Print Head Cleaning Print Quality Adjustment Related references Paper Specifications Available Epson Papers - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 356
. • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Quality Adjustment Print Head Nozzle Check Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Replacing Ink Supply Units (Ink Packs - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 357
and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Print Quality Adjustment Print Head Nozzle Check Related tasks Selecting Additional Layout - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 358
listed as a valid device in the Scanners and Cameras control panel. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 359
Related tasks Entering a User ID and Password for Scanning Starting a Scan Using the Epson Scan 2 Icon Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only Line of Dots Appears in All Scanned - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 360
on the scanner glass. If you are scanning from the ADF, try cleaning the ADF and scan again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 361
block external light as you scan it. Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these paper on the back of the original and scan it again. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 362
see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: • If the Image Type Enhance setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 363
Fax Quality is Poor Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 364
call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, the product may not be work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP. 364 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 365
inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related references Job Status Error Codes is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD screen - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 366
a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Fax Sending Options Related tasks Saving and Viewing Received Faxes Sent Fax Quality is Poor If the sent fax quality is poor, try - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 367
• Contact the fax sender and ask them to send the fax in a higher resolution. • Try reprinting the received fax. Parent topic: Solving Faxing Problems Related references Fax Sending Options Basic Settings - Fax Related tasks Cleaning Your Product Received Fax is Not Printed If a received fax is not - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 368
product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 369
Files from a USB Device to Your Computer Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 370
instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan and click Uninstall. • Windows 8.x/Windows 7/Windows Vista: Select Epson solve a problem, contact Epson. Parent topic from the Epson support website to uninstall - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 371
. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 372
Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 373
(U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Specifications Scanning Specifications Fax Specifications Ink Pack Specifications Dimension Specifications Electrical - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 374
or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 375
) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper and paper distributed by Epson Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Thick paper: 25 lb (91 g/m2) to 68 lb (256 g/m2) Envelopes Size Paper - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 376
Parent topic: Technical Specifications Related references Paper Loading Capacity Printable Area Specifications Single sheets 1 Top/bottom/right/left: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.85 inches (47 mm) minimum 3 Reduced print quality area/bottom: 1.77 inches (45 mm) - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 377
input Paper output Paper size Paper type Paper weight Sheet feeding capacity Faceup loading Facedown ejection US letter, legal, or A4 size; single-sided scanning supported for A6, A5, and B5 sizes Plain paper, high-quality plain paper, or recycled paper 17 lb (64 g/m2) to 24 lb (95 g/m2) Total - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 378
external Black and white: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Black-and-white and color fax capability (ITU-T Super Group 3); received faxes only in black and white Standard analog phone - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 379
can be avoided with some other printers such as Epson EcoTank cartridge-free printers. The included initial ink pack is designed for reliable printer setup and cannot be used as a replacement ink pack or resold. After setup, the remaining ink is available for printing. Yields are based on ISO - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 380
is usable after 5 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references Ink Supply Unit (Ink Pack) Part Numbers Dimension Specifications Printer only Height Width Depth Weight (without ink pack or power cord) Storage: 14.1 inches (357 mm) Printing: 17.7 inches (449 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 381
Depth Weight (without ink pack or power cord) Storage: 21.1 inches (535 mm); with output tray installed Printing: 22.8 inches (578 mm) Approx. 50.5lb (22.9 kg) Parent topic: - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 382
Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Specifications Do not use devices with the following requirements: • Dedicated driver • Security settings, such as password or encryption, etc. USB - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 383
only WPA2-PSK (AES) security. 2.4 GHz 20 dBm (EIRP) Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Note: Wi-Fi Direct Simple AP mode available even if you connect the product to an Ethernet network. Ethernet Standard Communication - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 384
to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 385
Font name Family HP equivalent Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico Medium, Bold, Italic, Bold Italic CG Omega URW Coronet - Coronet URW Clarendon Condensed - Clarendon Condensed URW - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 386
Font name Symbol URW Dingbats Dingbats Standard Symbol Family - - - - HP equivalent Symbol Wingdings ITC Zapf Dingbats SymbolPS Parent topic: Technical Specifications PCL Fonts Scalable Fonts Font name Nimbus Mono Letter Gothic Nimbus Mono PS Nimbus Roman No4 URW Classico URW Coronet URW - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 387
Font name Mauritius Algiers NimbusSansNo2 Nimbus Roman No9 Nimbus Sans Nimbus Sans Narrow Palladio URW Gothic URW Bookman URW Century Schoolbook Nimbus Roman URW Chancery Medium Italic Symbol URW DingBats Dingbats Standard Symbol URW David URW Narkis URW Miryam Family - Medium, Extra Bold Medium, - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 388
Font name URW Koufi URW Naskh URW Ryadh Family Medium, Bold Medium, Bold Medium, Bold HP equivalent Koufi Naskh Ryadh Bitmap Font Line Printer, Symbol set 9 OCR/Barcode Bitmap Font (PCL5 Mode Only) Font name OCR A OCR B Code39 EAN/UPC Family - - 9.37cpi, 4.68cpi Medium, Bold Symbol set 8 8 8 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 389
Symbol set name Roman Extension Italian EMC94-1 Swedis2 ANSI ASCII UK French2 German Legal 8859-2 ISO Spanish ISO 8859/4 Latin 4 Roman-9 PsMath 8859-9 ISO WiTurkish MSPublishin VeMath 8859-10ISO DeskTop Math-8 Roman-8 WiE.Europe Pc1004 8859-15ISO PcTk437 Attribute 0E 0I 0N 0S 0U 1E 1F 1G 1U 2N 2S - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 390
Symbol set name Windows PsText IBM-US IBM-DN McText PcMultiling VeInternati PcEur858 VeUS PiFont PcE.Europe Unicode 3.0 WiBALT WiAnsi PcBlt775 Pc866Cyr Greek8 WinGrk WinCyr Pc851Grk ISOCyr Pc8Grk ISOGrk Pc866Ukr Hebrew7 8859-8 ISO Attribute 9U 10J 10U 11U 12J 12U 13J 13U 14J 15U 17U 18N 19L 19U 26U - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 391
Symbol set name Hebrew8 Pc862Heb PC-862, Hebrew Arabic8 HPWARA Pc864Ara Symbol Wingdings ZapfDigbats OCR A OCR B OCR B Extension Code3-9 EAN/UPC Attribute 8H 15H 15Q 8V 9V 10V 19M 579L 14L 0O 1O 3Q 0Y 8Y Parent topic: Technical Specifications Font classification 1, 7 1, 7 1, 7 8 8 8 4 5 6 10 11 - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 392
Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Pack Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Telephone Equipment Safety Instructions Parent topic - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 393
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end. • If you use an extension cord with the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 394
ink may leak. • Do not attempt to move the product by yourself. Parent topic: Important Safety Instructions Ink Pack Safety Instructions • Keep ink with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. If ink gets in your mouth, see a doctor - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 395
• Store ink packs with the bottom facing down. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. • Do not subject your product to sudden changes in temperature or - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 396
Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson you in advance that temporary discontinuance of service may be required. But if advance - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 397
to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com for more this information into your fax machine, click the link below for instructions on entering fax header information. According to the FCC's electrical - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 398
interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 399
of action is for an IP Claim. 1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 400
MORE THAN ONE PARTY'S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 401
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 402
of Wi-Fi Alliance®. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 403
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as - Epson WorkForce Pro WF-M5799 | Users Guide for U.S. and Canada - Page 404
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards
WF-M5799 User's Guide