Epson WorkForce Pro WF-R5690 User Manual - Page 369
Viewing a Fax on the LCD Screen, Connecting a Telephone or Answering Machine
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• Try lowering your product's fax speed setting. • Make sure the error correction mode (ECM) setting is turned on if you are trying to send or receive a color fax. • If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, the product may not be able to receive faxes. Contact your service provider for assistance. • Check your inbox and delete faxes after reading or printing them. If the inbox is full, the product cannot receive faxes. • If you cannot send faxes at a specified time, make sure the date and time are set correctly on the product. Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related references Status Menu Error Codes Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Viewing a Fax on the LCD Screen Related topics Loading Paper 369