Fisher and Paykel DD24DCTX9 N User Guide - Page 44

Problem, Possible Cause, What To

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TROUBLESHOOTING PROBLEM Foaming POSSIBLE CAUSE Wrong type of detergent used Incorrect amount of detergent. Too much egg left on plates. WHAT TO DO ONLY use dishwasher detergent. See 'Adding detergent'. See section 'Wash programs and detergent quantities' or follow the detergent manufacturer's instructions. Rinse off excess egg prior to loading. Increase the amount of detergent. Water leaking Dishwasher does not recognize when I knock on the door to pause or unlock it (DD*I models only) Dishwasher is registering taps and bumps as knocks and pausing inadvertently (DD*I models only) Rinse aid setting too high. Rinse aid dispenser plug not closed properly. Drain hose disconnected from waste pipe. Water inlet hose not properly connected. Other leaks. Rinse aid dispenser plug not closed properly. Not knocking hard enough. Decrease the rinse aid setting. Ensure that the rinse aid dispenser plug is fully closed, with its hand grip pointing vertically. See section 'Using rinse aid'. Reconnect the drain hose to the waste pipe. Ensure the inlet hose is connected securely. Turn water and power supplies to the dishwasher off. Call Customer Care or your Authorised Service Centre. See your 'Service and warranty' booklet for contact details. Ensure that the rinse aid dispenser plug is fully closed, with its hand grip pointing vertically. See section 'Using rinse aid'. Ensure you are knocking firmly on the door, rather than using a light tap. Door knock sensor is incorrectly installed or calibrated. Contact Customer Care. Door knock sensor is incorrectly installed or calibrated. Contact Customer Care. 40

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40
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Foaming
Wrong type of detergent
used
ONLY use dishwasher detergent.
See ‘Adding detergent’.
Incorrect amount of
detergent.
See section ‘Wash programs and detergent
quantities’
or follow the detergent
manufacturer’s instructions.
Too much egg left on
plates.
Rinse off excess egg prior to loading.
Increase the amount of detergent.
Rinse aid setting too
high.
Decrease the rinse aid setting.
Rinse aid dispenser plug
not closed properly.
Ensure that the rinse aid dispenser plug
is fully closed, with its hand grip pointing
vertically. See section ‘Using rinse aid’.
Water leaking
Drain hose disconnected
from waste pipe.
Reconnect the drain hose to the waste
pipe.
Water inlet hose not
properly connected.
Ensure the inlet hose is connected
securely.
Other leaks.
Turn water and power supplies to the
dishwasher off.
Call Customer Care or
your Authorised Service Centre. See your
‘Service and warranty’ booklet for contact
details.
Rinse aid dispenser plug
not closed properly.
Ensure that the rinse aid dispenser plug
is fully closed, with its hand grip pointing
vertically. See section ‘Using rinse aid’.
Dishwasher
does not
recognize
when I knock
on the door
to pause or
unlock it
(
DD*I models
only)
Not knocking hard
enough.
Ensure you are knocking firmly on the
door, rather than using a light tap.
Door knock sensor is
incorrectly installed or
calibrated.
Contact Customer Care.
Dishwasher
is registering
taps and
bumps as
knocks and
pausing
inadvertently
(DD*I models
only)
Door knock sensor is
incorrectly installed or
calibrated.
Contact Customer Care.