Frigidaire FHWC3025MW Use and Care Manual - Page 15

Troubleshooting

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TROUBLESHOOTING Problem After installation, the unit doesn't work. Light works, but motor is not turning. The unit is vibrating. The motor is working, but the lights are not. The hood is not venting out properly. Metal filter is vibrating. Possible Causes 1. The power line and the cable locking connector is not connecting properly. 2. The wires from the switches are disconnected or loose. 1. The motor is defective, possible seized. 2. The thermally protected system detects if the motor is too hot to operate and shuts the motor down. 4. The motor wire is not connected. 1. The motor is not secure in place. 2. Damaged blower wheel. 3. The hood is not secured in place. 1. Defective bulb. 2. The light bulb is loose. 3. The wires on the light switch are loose. 1. The hood might be hanging to high from the cook top. 2. The wind from the opened windows or opened doors in the surrounding area are affecting the ventilation of the hood. 3. Blockage in the duct opening or duct work. 4. The direction of duct opening is against the wind. 5. Using the wrong size of ducting. 1. Grease filter is loose. 2. Filter retainer does not freely move Solutions 1. Check the power connection with the unit is connected properly. 2. Make sure the wires on the switches are connected properly. 1. Change the motor. 2. The motor will function properly after the thermally protected system cool down. 4. Make sure the motor wire is plugged into the molex connector. 1. Tighten the motor in place. 2. Change the blower. 3. Check the installation of the hood. 1. Change the bulb. 2. Tighten the light bulb. 3. Make sure the wires on light switch are connected properly. 1. Adjust the distance between the cook top and the bottom of the hood within 24" (61 cm) and 32" (76.2 cm) range. 2. Close all the windows and doors to eliminate the outside wind flow. 3. Remove all the blocking from the duct work or duct opening. 4. Adjust the duct opening direction. 5. Change the ducting to correct size. 1. Make sure filter retainer still works. 2. Replace grease filter. 15

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1³
TROUBLESHOOTING
Problem
Possible Causes
Solutions
After installation,
the unit doesn’t
work.
1. The power line and the cable locking
connector is not connecting properly.
1. Check the power connection with the unit is
connected properly.
2. The wires from the switches are disconnected
or loose.
2. Make sure the wires on the switches are
connected properly.
Light works,
but motor is not
turning.
1. The motor is defective, possible seized.
1. Change the motor.
2. The thermally protected system detects if the
motor is too hot to operate and shuts the motor
down.
2. The motor will function properly after the
thermally protected system cool down.
4. The motor wire is not connected.
4. Make sure the motor wire is plugged into the
molex connector.
The unit is
vibrating.
1. The motor is not secure in place.
1. Tighten the motor in place.
2. Damaged blower wheel.
2. Change the blower.
3. The hood is not secured in place.
3. Check the installation of the hood.
The motor is
working, but the
lights are not.
1. Defective bulb.
1. Change the bulb.
2. The light bulb is loose.
2. Tighten the light bulb.
3. The wires on the light switch are loose.
3. Make sure the wires on light switch are
connected properly.
The hood is
not venting out
properly.
1. The hood might be hanging to high from the
cook top.
1. Adjust the distance between the cook top and
the bottom of the hood within 24” (61 cm) and
32” (76.2 cm) range.
2. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
2. Close all the windows and doors to eliminate
the outside wind flow.
3. Blockage in the duct opening or duct work.
3. Remove all the blocking from the duct work or
duct opening.
4. The direction of duct opening is against the
wind.
4. Adjust the duct opening direction.
5. Using the wrong size of ducting.
5. Change the ducting to correct size.
Metal filter is
vibrating.
1. Grease filter is loose.
1. Make sure filter retainer still works.
2. Filter retainer does not freely move
2. Replace grease filter.