Fujitsu S7110 S7110 User's Guide - Page 68

Troubleshooting Table - windows 7 audio drivers

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S7110.book Page 58 Monday, March 20, 2006 1:56 PM LifeBook S7100 Notebook TROUBLESHOOTING TABLE Problem Page Audio Problems page 58 DVD/CD-ROM Drive Problems page 58 Port Replicator Problems page 59 Floppy Disk Drive Problems page 59 Hard Drive Problems page 59 Keyboard or Mouse Problems page 59 Memory Problems page 60 Problem Page Modem Problems page 60 Parallel, Serial and USB Device Problems . . . . . page 60 PC Card Problems page 60 Power Failures page 61 Shutdown and Startup Problems page 62 Video Problems page 63 Miscellaneous Problems page 65 Problem Possible Cause Possible Solutions Audio Problems There is no sound coming from the built-in speakers. The volume is turned too low. Adjust the volume control on your notebook. The software volume control is Adjust the sound volume control settings in your set too low. software, operating system and applications. Headphones are plugged into Plugging in headphones disables the built-in your notebook. speakers, remove the headphones. BIOS audio settings are incorrect. Set the BIOS setup utility to the default values within the Multimedia Device Configuration menu. (See BIOS Setup Utility on page 29 for more information) Software driver is not configured correctly. Refer to your application and operating system documentation for help. The speakers have been muted Click on the Volume icon in the tool tray on the using the Volume icon in the bottom right of the screen. (It looks like a speaker). system tray. If the Mute box is checked, click on it to uncheck it. DVD/CD-RW/CD-ROM Drive Problems LifeBook notebook fails to recognize DVD/CD-RW/ CD-ROM's. The disc is not pushed down Open the media drive tray and re-install the disc onto raised center circle of the properly. drive. Media drive tray is not latched Push on the front of the media drive tray until it shut. latches. Incorrect DVD Player or no DVD Player software is installed. Re-install the DVD player software using the CD that came with your system. (See "Media Player Software" on page 37 for more information.) Wrong drive designator was used for the media drive in the application. Verify the drive designator used by the application is the same as the one used by the operating system. When the operating system is booted from a DVD/ CD, drive designations are automatically adjusted. Note that the drive designation can be changed with the Disk Management tool located at Administrative Tools -> Computer Management. Windows DVD/CD-RW/CDROM auto insertion function is disabled. Start the media drive from the desktop or application software or re-enable the Windows DVD/CDRW/CD-ROM auto insertion function. LifeBook notebook fails to recognize DVD/CD-RW/ CD-ROM's. Disc is dirty or defective. Wipe the disc with a non-abrasive CD cleaning cloth and reinsert. It if still will not work try another disc in the drive. 58

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58
LifeBook S7100 Notebook
TROUBLESHOOTING TABLE
Problem
Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 58
DVD/CD-ROM Drive Problems. . . . . . . . . . . . . page 58
Port Replicator Problems. . . . . . . . . . . . . . . . . . . page 59
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 59
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 59
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 59
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 60
Problem
Page
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 60
Parallel, Serial and USB Device Problems . . . . . page 60
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 60
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 61
Shutdown and Startup Problems . . . . . . . . . . . . page 62
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 63
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 65
Problem
Possible Cause
Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low.
Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu.
(See
BIOS Setup Utility on page 29 for more information)
Software driver is not
configured correctly.
Refer to your application and operating system
documentation for help.
The speakers have been muted
using the Volume icon in the
system tray.
Click on the Volume icon in the tool tray on the
bottom right of the screen. (It looks like a speaker).
If the Mute box is checked, click on it to uncheck it.
DVD/CD-RW/CD-ROM Drive Problems
LifeBook notebook fails to
recognize DVD/CD-RW/
CD-ROM’s.
The disc is not pushed down
onto raised center circle of the
drive.
Open the media drive tray and re-install the disc
properly.
Media drive tray is not latched
shut.
Push on the front of the media drive tray until it
latches.
Incorrect DVD Player or no
DVD Player software is
installed.
Re-install the DVD player software using the CD
that came with your system.
(See “Media Player Soft-
ware” on page 37 for more information.)
Wrong drive designator was
used for the media drive in the
application.
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Note that the drive designation can be changed with
the Disk Management tool located at Administrative
Tools -> Computer Management.
Windows DVD/CD-RW/CD-
ROM auto insertion function
is disabled.
Start the media drive from the desktop or applica-
tion software or re-enable the Windows DVD/CD-
RW/CD-ROM auto insertion function.
LifeBook notebook fails to
recognize DVD/CD-RW/
CD-ROM’s.
Disc is dirty or defective.
Wipe the disc with a non-abrasive CD cleaning cloth
and reinsert. It if still will not work try another disc
in the drive.
S7110.book
Page 58
Monday, March 20, 2006
1:56 PM