GE CFE28USHSS Use and Care Manual - Page 42
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Before you call for service... Troubleshooting Tips Continued Problem Possible Causes Delay when using Keurig K-cup Pod dispenser To ensure a quality beverage is delivered, a short delay is required to ensure the refrigerator is operating correctly After brewing, my powdered beverage Depending on size selected, the powder is not fully cleared from the used pod may not dissolve fully. Some powdered beverages develop into 'clumps' when left sitting for some time Brewer lid is difficult to close K-cup is not fully seated Brewer leaks during the brew cycle Trouble in closing brewer lid or damaged K-cup What to Do Ensuring consistent, quality operation requires the refrigerator to delay dispense for a short period of time Shake the powdered pods before brewing to break up these clumps and allow better clearing. For powdered beverage with no filter, use the Cocoa cycle selection Press K-cup all the way down into the brewer prior to closing the lid. Lower needle must puncture K-cup bfore closing the brewer lid Press K-cup all the way down into the brewer prior to closing the lid. Lower needle must puncture K-cup bfore closing the brewer lid. Recommend using official Keurig K-cups that have not been damaged and have a good seal between the top cover and plastic bottom Before you call for service, review the detailed troubleshooting tips in the Owner's man- SERVICE ual. If needed, service can be scheduled by visiting us online GEAppliances.com or calling 800.ge.CARES 800.432.2737. In Canada visit GEAppliances.ca or call 800.561.3344. Truth or Myth Truth or Myth? Answer The refrigerator water filter may require replacement TRUE prior to six months of use The automatic ice maker in my refrigerator will produce ice when the refrigerator is plugged in to a power receptacle. MYTH After the refrigerator has been plugged in and MYTH connected to water, I will immediately have unlimited chilled water available from the water dispenser. After water dispenses, a few drops of water are normal. TRUE I will never see frost inside the freezer compartment. MYTH Explanation The water filter indicator will indicate the need to replace the water filter every six months or 170 gallons of water dispensed (select models only). Water quality varies from city to city. If water flow from the dispenser slows, or ice production decreases, the water filter should be replaced, even though the filter indicator may not indicate the need for replacement . The refrigerator must be connected to water, and the ice maker must be turned on. Make sure the ice maker is turned on, only after the water line is connected and water is turned on. The ice maker can be turned on/off from the controls and ensure the ice maker is on, as indicated on the refrigerator control panel. See About the Automatic Ice Maker. The water dispenser tank located inside the refrigerator stores water for dispensing. The water in this tank requires 24 hours to chill after installation. High usage conditions will not allow time for the water to chill. A few drops of water may fall from the dispenser, after the dispenser paddle has been released. To minimize the drops, remove the glass slowly from the dispenser. Frost inside the freezer typically indicates that the door is not properly sealed, or has been left open. If frost is found, clear the frost using a plastic spatula and towel, then check to ensure that no food packages or containers are preventing the freezer door from closing. Check the refrigerator control panel to ensure the door alarm is on. 42