GE DVM1850DMWW User Manual - Page 39

GE DVM1850DMWW Manual

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Before you call for service... ge.com Safety Instructions Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Oven will not start Possible Causes A fuse in your home may be blown or the circuit breaker tripped. Power surge. Plug not fully inserted into wall outlet. Door is not closed. What To Do • Replace fuse or reset circuit breaker. • Unplug the microwave oven; then plug it back in. • Make sure the 3-prong plug on the oven is fully inserted into wall outlet. • Open and close the door securely. • This is normal. Operating Instructions Floor of the oven is warm, even when the oven has not been used "CONTROL LOCKED" or "LOCKED" appears on the display Heat from the cooktop light may make the oven floor get warm. The control has been locked. • Press and hold CLEAR/OFF for about 3 seconds to unlock the control. Troubleshooting Tips "SENSOR ERROR" appears When using a Sensor on the display feature, the door was opened before steam could be detected. Steam was not detected in maximum amount of time. You hear an unusual, low-tone beep You have tried to start the Reminder without a valid time of day. • Do not open door until steam is sensed and time is shown counting down on the display. • Use Time Cook to heat for more time. • Start over and enter a valid time of day. You have tried to start • Start over and enter a the Auto Nite Light valid time of day. without a valid time of day entered for the on-time and off-time. You have tried to change the power level when it is not allowed. Food amount too large for Sensor Reheat Sensor Reheat is for single servings of recommended foods. • Many of the oven's features are preset and cannot be changed. • Use Time Cook for large amounts of food. Consumer Support 39

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Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home may
•
Replace fuse or reset
be blown or the circuit
circuit breaker.
breaker tripped.
Power surge.
•
Unplug the microwave
oven; then plug it back in.
Plug not fully inserted
•
Make sure the 3-prong
into wall outlet.
plug on the oven is fully
inserted into wall outlet.
Door is not closed.
•
Open and close the door
securely.
Floor of the oven is warm,
Heat from the cooktop
•
This is normal.
even when the oven has
light may make the oven
not been used
floor get warm.
“CONTROL LOCKED”
The control has been
•
Press and hold
CLEAR/OFF
or “LOCKED” appears on
locked.
for about 3 seconds to
the display
unlock the control.
“SENSOR ERROR” appears
When using a Sensor
•
Do not open door until
on the display
feature, the door was
steam is sensed and time
opened before steam
is shown counting down
could be detected.
on the display.
Steam was not detected
•
Use
Time Cook
to heat
in maximum amount
for more time.
of time.
You hear an unusual,
You have tried to start
•
Start over and enter a
low-tone beep
the Reminder without
valid time of day.
a valid time of day.
You have tried to start
•
Start over and enter a
the Auto Nite Light
valid time of day.
without a valid time of
day entered for the on-time
and off-time.
You have tried to change
•
Many of the oven’s features
the power level when it is
are preset and cannot be
not allowed.
changed.
Food amount too large
Sensor Reheat is for
•
Use
Time Cook
for large
for Sensor Reheat
single servings of
amounts of food.
recommended foods.
39
Before you call for service…
ge.com