GE JKP86BFBB User Manual - Page 37

Troubleshooting Tips

Page 37 highlights

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support Before You Call For Service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. ge.com Problem Control panel on microwave oven will not operate "SENSOR ERROR" appears in the microwave oven display Microwave oven light does not work Foods overcooked or undercooked in the microwave oven Clock and timer do not work or display goes blank Possible Causes You forgot to press the START pad. Door not securely closed. Another function was pressed. The CLEAR/OFF pad was pressed accidentally. Oven controls improperly set. What To Do • Press the START pad. • Make sure the microwave oven door is closed. • Press the CLEAR/OFF pad twice to cancel it and begin again. • Begin again. • While using Time Defrost, numbers not entered after pressing the AUTO DEFROST pad. During a sensor function the microwave oven door was opened too soon. • The microwave oven door should not be opened before the time begins to count down in the display. Light bulb is loose or defective. • Call for service. Varying density and amount of foods being cooked. • Varying density and amount sometimes require more cooking time. Food not turned or stirred as called for in the recipe. • Turn or stir food and begin again. Too many dishes in the oven at the same time. • Do not overload your microwave oven. Food not thoroughly defrosted. • See the Using the microwave sensor controls section. Improper cookware or coverings being used. • See the Microwave safe cookware section of the Important Safety Instructions section. Humidity or moisture in the oven will lessen the Sensor cooking time. • Make sure the inside of the oven and the outside of the containers are dry. Food not allowed to stand. • Some standing time is recommended for certain vegetables cooked with the Sensor Controls. A fuse in your home may be blown or the circuit breaker tripped. Controls improperly set. The clock is in the black-out mode. • Replace the fuse or reset the circuit breaker. • See the Using the clock and lower oven timer section for the lower oven clock. • See the Display On/Off section for the microwave oven clock. • See the Special features of your lower oven control section for the lower oven clock. • See the Display On/Off section for the microwave oven clock. 37

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Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
37
Before You Call For Service…
ge.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Control panel on
You forgot to press the
Press the
START
pad.
microwave oven
START
pad.
will not operate
Door not securely closed.
Make sure the microwave oven door is closed.
Another function was pressed.
Press the
CLEAR/OFF
pad twice to cancel it and begin
again.
The
CLEAR/OFF
pad was
Begin again.
pressed accidentally.
Oven controls
While using Time Defrost, numbers not entered after
improperly set.
pressing the
AUTO DEFROST
pad.
“SENSOR ERROR”
During a sensor
The microwave oven door should not be opened
appears in the
function the microwave
before the time begins to count down in the display.
microwave oven
oven door was opened
display
too soon.
Microwave oven light
Light bulb is loose
Call for service.
does not work
or defective.
Foods overcooked or
Varying density and amount
Varying density and amount sometimes require more
undercooked in the
of foods being cooked.
cooking time.
microwave oven
Food not turned or stirred
Turn or stir food and begin again.
as called for in the recipe.
Too many dishes in the
Do not overload your microwave oven.
oven at the same time.
Food not thoroughly defrosted.
See the
Using the microwave sensor controls
section.
Improper cookware or
See the
Microwave safe cookware section of the
coverings being used.
Important Safety Instructions
section.
Humidity or moisture in
Make sure the inside of the oven and the outside of
the oven will lessen the
the containers are dry.
Sensor cooking time.
Food not allowed to stand.
Some standing time is recommended for certain
vegetables cooked with the Sensor Controls.
Clock and timer
A fuse in your home may be
Replace the fuse or reset the circuit breaker.
do not work or
blown or the circuit breaker
display goes blank
tripped.
Controls improperly set.
See the
Using the clock and lower oven timer
section
for the lower oven clock.
See the
Display On/Off
section for the microwave oven
clock.
The clock is in the
See the
Special features of your lower oven control
black-out mode.
section for the lower oven clock.
See the
Display On/Off
section for the microwave oven
clock.