GE PB978TPWW Use and Care Manual - Page 44
Problem, Possible Causes, What To - reviews
UPC - 084691177951
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Before You Call For Service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What To Do Surface units will not maintain a rolling boil or cooking is not fast enough Improper cookware • Use pans which are flat and match the diameter of being used. the surface unit selected. In some areas, the power (voltage) may be low. • Cover pan with a lid until desired heat is obtained. Surface units do not work properly A fuse in your home may be blown or the circuit breaker tripped. • Replace the fuse or reset the circuit breaker. Cooktop controls • Check to see the correct control is set for the surface improperly set. unit you are using. Surface unit stops glowing when turned to a lower setting This is normal. The unit is still on and hot. Scratches (may appear as cracks) on cooktop glass surface Incorrect cleaning • Scratches are not removable. Tiny scratches will become methods being used. less visible in time as a result of cleaning. Cookware with rough bottoms • To avoid scratches, use the recommended cleaning being used or coarse particles procedures. Make sure bottoms of cookware are clean (salt or sand) were between before use, and use cookware with smooth bottoms. the cookware and the surface of the cooktop. Cookware has been slid across the cooktop surface. Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section. on the cooktop before next use. Hot surface on a model • This is normal. The surface may appear discolored with a light-colored cooktop. when it is hot. This is temporary and will disappear as the glass cools. Plastic melted to the surface Hot cooktop came into • See the Glass surface-potential for permanent damage contact with plastic placed section in the Cleaning the glass cooktop section. on the hot cooktop. Pitting (or indentation) Hot sugar mixture spilled of the cooktop on the cooktop. • Call a qualified technician for replacement. Frequent cycling off and on of surface units Improper cookware being used. • Use only flat cookware to minimize cycling. Oven light does Light bulb is loose. • Tighten or replace the bulb. not work Oven will not work Plug on range is not completely • Make sure electrical plug is plugged into a live, properly inserted in the electrical outlet. grounded outlet. A fuse in your home may be blown or the circuit breaker tripped. • Replace the fuse or reset the circuit breaker. Oven controls improperly set. • See the Using the oven section. Oven too hot. • Allow the oven to cool to below locking temperature. 44