HTC Touch Pro Alltel Alltel Touch Pro SMS Timestamp Hotfix - Page 75

Working With Company E-mails

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Working With Company E-mails and Meeting Appointments 75 7.2 Working With Company E-mails Your device gives you instant access to your company e-mails and lets you manage your messages easier. Direct Push, Fetch Mail, Remote e-mail search, and e-mail flags are just some of the tools you can use to manage your e-mails. Note Some messaging features depend on the Microsoft Exchange Server version used in your company. Check with your network administrator for the availability of these features. Automatic synchronization through Direct Push Direct Push technology (push e-mail feature) enables you to receive new e-mails on your device as soon as they arrive in your Inbox on the Exchange Server. Items such as contacts, calendar and tasks are also immediately updated onto your device when these items have been changed or new entries have been added on the Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your device. You need to perform a full synchronization between your device and the Exchange Server first before Direct Push can be enabled. Requirement The Direct Push feature works for your device only if your company is using Microsoft Exchange Server 2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version. You can turn on Direct Push in the Comm Manager or ActiveSync. To turn on Direct Push in Comm Manager 1. To open the Comm Manager, slide to the Settings tab on the TouchFLO 3D Home screen and then touch Communications. 2. On the Comm Manager screen, touch Microsoft Direct Push. To turn on Direct Push in ActiveSync 1. Tap Start > Programs > ActiveSync and then tap Menu > Schedule. 2. Select As items arrive in the Peak times and Off-peak times boxes. Note When Direct Push is off, you need to manually retrieve your e-mails. Scheduled synchronization If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and information. 1. In ActiveSync on your device, tap Menu > Schedule. 2. Select a shorter time interval in the Peak times box for you to be able to receive e-mails more frequently. (Peak times usually refer to your working hours when e-mail volume is high). 3. Select a longer interval in the Off-peak times box. Tip To set the days and hours that make up your peak and off-peak times, tap the peak times link at the bottom of the screen. Instant download through Fetch Mail The Fetch Mail feature downloads an entire e-mail immediately without the need for you to perform a full Send/Receive action. This limits the download to just the e-mail message that you want and helps save data cost. Requirement Fetch Mail works for your device only if your company is using Microsoft Exchange Server 2007 or higher. 1. On the TouchFLO 3D Home screen, slide to the Mail tab, select your Outlook account, and then tap Inbox. 2. Open an e-mail message. 3. By default, only the first few words of the message is shown. To download the whole e-mail, finger- scroll to the end of the message, then tap Get the rest of this message. 4. Wait for the remainder of the message body to download.

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Working With Company E-mails and Meeting Appointments ²5
7.2 Working With Company E-mails
Your device gives you instant access to your company e-mails and lets you manage your messages easier.
Direct Push, Fetch Mail, Remote e-mail search, and e-mail flags are just some of the tools you can use to
manage your e-mails.
Note
Some messaging features depend on the Microsoft Exchange Server version used in your company. Check with
your network administrator for the availability of these features.
Automatic synchronization through Direct Push
Direct Push
technology (push e-mail feature) enables you to receive new e-mails on your device as soon as they
arrive in your Inbox on the Exchange Server. Items such as contacts, calendar and tasks are also immediately
updated onto your device when these items have been changed or new entries have been added on the
Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your device.
You need to perform a full synchronization between your device and the Exchange Server first before Direct
Push can be enabled.
Requirement
The Direct Push feature works for your device only if your company is using
Microsoft Exchange
Server 2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version
.
You can turn on Direct Push in the Comm Manager or ActiveSync.
To turn on Direct Push in Comm Manager
1.
To open the Comm Manager, slide to the
Settings
tab on the TouchFLO 3D Home screen and then
touch
Communications
.
2.
On the Comm Manager screen, touch
Microsoft Direct Push
.
To turn on Direct Push in ActiveSync
1.
Tap
Start > Programs > ActiveSync
and then tap
Menu > Schedule
.
2.
Select
As items arrive
in the
Peak times
and
Off-peak times
boxes.
Note
When Direct Push is off, you need to manually retrieve your e-mails.
Scheduled synchronization
If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and
information.
1.
In ActiveSync on your device, tap
Menu > Schedule
.
2.
Select a shorter time interval in the
Peak times
box for you to be able to receive e-mails more
frequently. (Peak times usually refer to your working hours when e-mail volume is high).
3.
Select a longer interval in the
Off-peak times
box.
Tip
To set the days and hours that make up your peak and off-peak times, tap the
peak times
link at the bottom of the
screen.
Instant download through Fetch Mail
The
Fetch Mail
feature downloads an entire e-mail immediately without the need for you to perform a full
Send/Receive action. This limits the download to just the e-mail message that you want and helps save data
cost.
Requirement
Fetch Mail works for your device only if your company is using
Microsoft Exchange Server 2007 or
higher
.
1.
On the TouchFLO 3D Home screen, slide to the
Mail
tab, select your
Outlook
account, and then tap
Inbox
.
2.
Open an e-mail message.
3.
By default, only the first few words of the message is shown. To download the whole e-mail, finger-
scroll to the end of the message, then tap
Get the rest of this message
.
4.
Wait for the remainder of the message body to download.