Harman Kardon AVR 2700 Owners Manual - Page 45

Troubleshooting

Page 45 highlights

ENGLISH AVR Troubleshooting Symptom Cause Solution Unit does not function when Main Power switch is turned on s. O!#POWER s%NSURETHATTHEPOWERCORDISPLUGGEDINTOALIVE!# power outlet s#HECKIFTHE!#OUTLETISSWITCH CONTROLLED Front-panel Message display lights, but there's no sound or picture s)NTERMITTENTINPUTCONNECTION s-UTEISON s6OLUMECONTROLISTURNEDDOWN s3ECUREALLINPUTANDSPEAKERCONNECTIONS s0RESS-UTEBUTTON s4URNUP6OLUMECONTROL No sound from any speaker; PROTECT message appears on Message display s!MPLIlERISINPROTECTIONMODEDUETOPOSSIBLESHORT circuit s!MPLIlERISINPROTECTIONMODEDUETOINTERNAL problems s#HECKALLSPEAKERWIRESATSPEAKERAND!62 connections for crossed wires s#ONTACTYOURLOCAL(ARMAN+ARDONSERVICECENTER No sound from center or surround speakers s)NCORRECTSURROUNDMODE s0ROGRAMMATERIALISMONOPHONIC s)NCORRECTSPEAKERCONlGURATION s0ROGRAMMATERIALISSTEREO s3ELECTASURROUNDMODEOTHERTHANSTEREO s-ONOPROGRAMSCONTAINNOSURROUNDINFORMATION s#HECKTHESPEAKERCONlGURATIONINTHESETUPMENU s4HESURROUNDDECODERMAYNOTCREATECENTER OR surround-channel information from nonencoded programs Unit does not respond to remote control commands s7EAKBATTERIESINREMOTE s2EMOTESENSORISOBSCURED s#HANGEBATTERIESINREMOTE s%NSURETHATTHE!62SFRONT PANELREMOTESENSORISIN the line of sight of the remote Intermittent buzzing in tuner s,OCALINTERFERENCE s-OVETHE!62ORANTENNAAWAYFROMCOMPUTERS fluorescent lights, motors or other electrical appliances (AVR 3700/AVR 370 only): Surround-back speaker settings cannot be accessed, and the test tone does not play through the surround back speakers s-ULTI ZONEOPERATIONHASBEENSELECTED!SSIGNED!-0 s5SETHE3PEAKER3ETUPMENUTOREASSIGNTHE!SSIGNED channels have been assigned to Zone 2 AMP to the surround back left and right channels Unable to activate remote control Programming mode s3OURCE3ELECTORBUTTONISNOTHELDFORATLEAST seconds s"ESURETOHOLDTHE3OURCE3ELECTORBUTTONFORATLEAST 3 seconds Remote buttons light, but AVR does not respond s2EMOTEISIN:ONEMODE s3LIDE:ONE3ELECTORSWITCHTOTHE:ONEPOSITION Unable to establish network connection s!62NETWORKPROGRAMMINGREQUIRESREBOOTING s#YCLETHE!62INTOTHE3TANDBYMODE ANDTHENTURNIT on again Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of "Frequently Asked Questions," which is located in the Product Support section of our Web site: www.harmankardon.com 45

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45
ENGLISH
AVR
Troubleshooting
Symptom
Cause
Solution
Unit does not function when Main Power switch is
turned on
power outlet
Front-panel Message display lights, but there’s no sound
or picture
No sound from any speaker; PROTECT message appears
on Message display
circuit
problems
connections for crossed wires
No sound from center or surround speakers
surround-channel information from nonencoded
programs
Unit does not respond to remote control commands
the line of sight of the remote
Intermittent buzzing in tuner
fluorescent lights, motors or other electrical appliances
(AVR 3700/AVR 370 only):
Surround-back speaker
settings cannot be accessed, and the test tone does not
play through the surround back speakers
channels have been assigned to Zone 2
AMP to the surround back left and right channels
Unable to activate remote control Programming mode
seconds
3 seconds
Remote buttons light, but AVR does not respond
Unable to establish network connection
on again
Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is
located in the Product Support section of our Web site: www.harmankardon.com