Hayward HeatPro® Heat Pro Installation - Page 20

Page 20 of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Display Diagnostic Codes -Troubleshooting Guide for Hayward HeatPro Heat Pump Display (blank) Problem No power to heat pump Faulty electrical component Possible Cause Tripped circuit breaker/ no power supply Solution Check breaker and ensure that the unit is properly installed. Call for service. Unit will not turn on 5-minute delay Wait 5 minutes. Check water flow to heat pump. Clean your filter Make sure all valves are fully open and bypass PS Water Pressure Switch Low or no water flow valve is closed. Ensure pool filter pump is on. Normal operation for TCO function Turn off fountains, etc. Air flow obstruction Call for service. LP Low Pressure Switch Low Ambient Temperature cutoff Wait for outside temperature to reach 60°F. Check water flow to heat pump. Low water flow HI High Pressure Switch High water temp Clean your filter Make sure all valves are fully open and bypass valve is closed. Ensure pool filter pump is on and turn off fountains. Set unit to "ACP" if using heat / cool option. Refer to text on HP3100 control board. Check pool temp. Wait until pool needs heat. SH OP 888 rhd PST PNL CEL CHC dEF cOP cSH Call for service. Temperature sensor Temperature sensor Thermostat reset Failure Failure Normal operation Remote heat demand Remote device is controlling the unit. Push button stuck Control not receiving data from panel Panel not receiving data from control Board self-check error Defrost Mode Coil Sensor Coil Sensor Release button is stuck. Control communication problem. Control communication problem. Board Failure Frost build up on evaporator coil. Sensor Failure Sensor Failure Call for service. Call for service. Temporary display. Shows for 1-2 seconds when the unit is first turned on. Refer to owner's manual of the remote device. If a remote device is not connected, call for service. If button does not release. Call for service. Call for service. Call for service. Call for service. No action required. Unit is defrosting automatically. Call for Service Call for Service USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com