HP 2550L HP Color LaserJet 2550 series - User Guide
HP 2550L - Color LaserJet Laser Printer Manual
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- HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 1
hp color LaserJet 2550 series use - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 2
- HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 3
hp color LaserJet 2550 series printer User Guide - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 4
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number Q3702-90952 Edition 1, 6/2004 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 5
of the problem. You can also find support on the Internet at http://www.hp.com. Click the support & drivers block. Software utilities, drivers, and electronic information Go to http://www.hp.com/go/clj2550_software. (The site is in English, but printer drivers can be downloaded in several - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 6
Web site at http://www.hpexpress-services.com/10467a. HP Toolbox To check the printer status and settings and to view troubleshooting information and online documentation, use the HP Toolbox software. You can view the HP Toolbox when the printer is directly connected to your computer or when - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 7
to printer information 2 User guide links ...2 Where to look for more information 2 Printer configurations ...4 HP color LaserJet 2550L ...4 HP color LaserJet 2550Ln 4 HP color LaserJet 2550n ...5 Printer features ...6 Printer parts ...9 Interface ports ...9 Software ...11 Software and supported - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 8
duplex manually ...48 Canceling a print job ...50 4 Managing the printer Special pages ...52 Demo page ...52 Configuration page ...52 Supplies Status page ...53 HP Toolbox ...55 Supported operating systems 55 Supported browsers ...55 To view the HP Toolbox 56 Status tab ...56 Troubleshooting tab - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 9
warranty statement 129 Print Cartridge Limited Warranty Statement 131 Availability of support and service 132 HP maintenance agreements 132 Onsite service agreements 132 HP Express Exchange (U.S. and Canada only 133 To use HP Express Exchange 133 Repacking the printer ...134 To repack the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 10
LaserJet printing supplies 141 Material safety data sheet ...143 Declaration of conformity ...144 Country-/region-specific safety statements 145 Laser safety statement 145 Canadian DOC statement 145 Korean EMI statement ...145 Finnish laser statement 146 Appendix E Working with memory Printer - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 11
1 Printer basics This section provides information about the following topics: ● Quick access to printer information ● Printer configurations ● Printer features ● Printer parts ● Software ● Print-media specifications ENWW 1 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 12
printer. See http://www.hp.com/support/ clj2550. Setting up the printer Getting started guide-Provides step-by-step instructions for installing and setting up the printer. hp color LaserJet 1550•2550 series HP Jetdirect Administrator's Guide-Contains instructions to configure and troubleshoot the HP - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 13
printer drivers. To view a Help file, open the online Help through the printer driver. HTML (online) user guide-Contains detailed information for using the printer and troubleshooting problems. Go to http://www.hp.com/support/clj2550. After connecting, select Manuals. ENWW Quick access to printer - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 14
DIMM slot for memory expansion and additional font support. The memory is expandable to 192 MB by adding a 128-MB DIMM. HP color LaserJet 2550Ln The HP color LaserJet 2550n printer has the same features as the HP color LaserJet 2550L printer, except it includes an HP Jetdirect internal print - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 15
HP color LaserJet 2550n The HP color LaserJet 2550n printer has the same features as the HP color LaserJet 2550Ln printer and also includes tray 2. This model also accepts optional tray 3. This model comes standard with high-capacity color print cartridges that can print up to 4,000 pages. ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 16
printing Fast print speed Excellent print quality Ease of use Expandability HP color LaserJet 2550 series printer ● Provides laser printing in full color by using the four process colors: cyan, magenta, yellow, and black (CMYK). ● Prints in black on letter-size paper up to 20 ppm and on A4-size - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 17
Printer driver features PostScript® (PS) level 3 emulation language and fonts Automatic language-switching Interface connections HP color LaserJet 2550 series printer HP Jetdirect external print server (HP color LaserJet 2550L printer). The HP color LaserJet 2550Ln and 2550n printers include an HP - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 18
Enhanced memory and memory expansion Energy savings Economical printing Supplies Accessibility HP color LaserJet 2550 series printer ● Accepts an optional HP Jetdirect external print server (HP color LaserJet 2550L printer). The HP color LaserJet 2550Ln and 2550n printers include an HP Jetdirect - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 19
, familiarize yourself with the parts of the printer. 7 1 6 5 2 4 3 1 top (face-down) output bin 2 power switch 3 optional tray 3 4 optional tray 2 (included with HP color LaserJet 2550n model) 5 tray 1 6 top cover 7 control panel 7 12 8 11 9 10 7 control panel 8 interface ports 9 optional tray - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 20
print server is not included with all models, it is referred to as the optional HP Jetdirect print server in this documentation. 1 2 3 1 parallel port (IEEE-1284B) 2 high-speed USB port 3 10/100Base-T port (HP color LaserJet 2550Ln and 2550n printers only) 10 Chapter 1 Printer basics ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 21
your operating system. HP color LaserJet 2550 series printer software Feature Windows 98, Me Windows 2000 and XP Macintosh Macintosh UNIX®, OS 9.1 OS X Linux Windows Installer PCL 6 printer driver PS printer driver HP Web 1 Jetadmin software HP Toolbox software Macintosh Installer - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 22
check for and install upgrades to the printing software, you can download drivers from the World Wide Web or HP's file transfer protocol (FTP) servers. To download drivers 1. Go to http://www.hp.com. Click the support & drivers block. 2. Type color laserjet 2550 as the product name. The Web page for - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 23
the printer driver is separate from the Help for your program. HP Toolbox You must perform a complete software installation to use the HP Toolbox. The HP Toolbox provides links to printer status information and help information, such as this user guide; and tools for diagnosing and solving problems - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 24
on the HP color LaserJet 2550 CD-ROM. HP Toolbox The HP Toolbox is supported for Mac OS 10.1 and later. You must perform a complete software installation to use the HP Toolbox.The HP Toolbox provides links to printer status information and help information, such as this user guide; and tools - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 25
Click Add or Remove Programs. 3. Scroll through the list of software programs and click hp color LaserJet 2550 series printer. 4. Click Remove. Uninstalling software for Macintosh To remove the printing software from your Macintosh, drag the HP LaserJet folder and PPDs to the Trash. If you are using - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 26
. For Mac OS X: The PPDs are located in Macintosh HD\Library\Printers\PPDs \Contents\Resources\.lproj. The PDEs are located in Macintosh HD \Library\Printers\PPD Plugins\HP*. The phrase represents the language of the printer software that you selected. 16 Chapter 1 Printer basics ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 27
this manual and still not produce satisfactory results. This problem might user guide and in the HP LaserJet Printer Family Print Media Guide. For ordering information, see Accessories and ordering information. Using print media that does not meet HP specifications can cause problems for the printer - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 28
HP LaserJet printers, see the HP LaserJet Printer Family Print Media Guide. To download the guide in PDF format, go to http://www.hp.com/support moisture, causing light print and dropouts printer driver. In your program, set the margins for the envelope. The following table gives typical address - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 29
15 mm (0.6 inch) 15 mm (0.6 inch) Delivery address 51 mm (2 inches) 89 mm (3.5 inches) ● For the best damaged. ● Temperature: Use envelopes that are compatible with the heat and pressure of the printer. This printer's fusing temperature is 210° C (410° F). ● Size: Use only envelopes that are - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 30
labels. Transparencies Use only tray 1 to print on transparencies. Select Transparencies from the Print dialog box or the printer driver. The printer supports printing on color transparencies. Use only transparencies that are recommended for use in laser printers. 20 Chapter 1 Printer basics ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 31
) 50 (typically) Envelopes Up to 90 g/m2 (16 to 24 lb) Up to 10 1The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. 2Capacity can vary depending on media weight and thickness, and environmental conditions. 3Smoothness: 100 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 32
500 sheets of 75-g/m2 (20lb) paper A4 210 by 297 mm (8.3 by 11.7 inches) 1The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. 2Capacity can vary depending on the media weight and thickness, and environmental conditions. 22 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 33
2 Black print-cartridge light 3 Cyan print-cartridge light 4 Magenta print-cartridge light 5 Yellow print-cartridge light 6 ROTATE CAROUSEL button 7 Imaging drum light 8 Printer status lights and buttons 9 CANCEL JOB button 10 Attention light (amber) 11 Ready light (green) 12 Go light and GO button - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 34
CAUTION Understanding Supplies Status The printer contains five lights and one button to indicate and control the status of the print cartridges and imaging drum. To interpret and troubleshoot control panel light messages, see Resolving the control panel messages. Black, Cyan, Magenta, and Yellow - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 35
(GO) continues the print job after you load print media for a manual feed, or clears some errors. ● When the Go light is blinking, the top cover has been opened and then closed or you have pressed (ROTATE CAROUSEL). Pressing (GO) returns the printer to the Ready state. If you do not press (GO), the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 36
26 Chapter 2 Control panel ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 37
printing tasks. ● Loading trays ● Controlling print jobs ● Selecting an output location ● Printing on special media ● Printing on both sides (duplexing manually) ● Canceling a print job For information about managing the printer and its settings by using the HP Toolbox, see Maintenance. ENWW 27 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 38
transparencies, see Printing on special media. Avoid adding print media to tray 1 while the printer is printing, or jams can occur. Do not fan paper before loading it into trays, tray extender. 3. Slide the media-width guides slightly wider than the print media. 28 Chapter 3 Printing tasks ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 39
sides (duplexing manually) for loading instructions. 5. Slide the media-width guides inward until they lightly touch the print media stack on both sides without bending it. Make sure that the print media fits under the tabs on the mediawidth guides. CAUTION Wait for the printer to finish printing - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 40
tray 2 1. Pull optional tray 2 out of the printer and remove any paper. 2. Move the media-width guides to match the size of paper that you are loading. . Note If you are duplexing manually, see Printing on both sides (duplexing manually) for loading instructions. 30 Chapter 3 Printing tasks ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 41
four corners, and keep it below the height tabs on the media-length guide in the rear of the tray. Push down on the metal media-lift plate to back of the printer. CAUTION Loading optional tray 3 The optional tray 3 supports A4-size and letter-size paper. Optional tray 3 supports only paper, but - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 42
manually, see Printing on letterhead or preprinted forms for loading instructions. 5. Make sure that the stack of paper is flat in the tray at all four corners, and keep it below the height tabs on the media-length guide in the rear of the tray. 6. Slide the tray into the printer - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 43
from the Page Setup dialog box, the Print dialog box, or the printer driver. ● If you often print on a certain type or size of media, the printer administrator (for a network printer) or you (for a directly connected printer) can use the HP Toolbox to configure a tray for that type or size. (See - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 44
and Size.) Always print by Type for special print media such as labels or transparencies. 7. If you have not yet done so, click Properties. The printer driver opens. 8. On the various tabs, set any settings that you want that did not appear in the Page Setup or Print dialog box. For more - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 45
tray 1 size, open the HP Toolbox, click the Settings tab, light blinks until you load the correct print media into tray 1. Gaining access to printer driver settings This section lists the common printing features that are controlled through the printer driver. (The printer driver is the software - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 46
enable or disable a driver feature such as "Allow manual duplexing") Mac OS X driver Some printer drivers and some operating systems do not support all these printer features. ● Selecting a Source ● Selecting a Type or Size ● Setting a custom paper size ● Printing in grayscale ● Changing the color - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 47
● Restoring the default printer-driver settings For manual duplexing, see Printing on both sides (duplexing manually). Selecting a Source You your software program, select the Source (tray), if possible. Otherwise, select a tray from the Source is field from the Paper tab in your printer driver. ● - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 48
Color as Gray checkbox. Changing the color settings When you are printing in color, the printer driver automatically sets the optimal color settings for you. However, you can manually make adjustments to how the printer prints in color can change color, position, and tab in your printer driver. ● Mac - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 49
normal size. You can also choose to scale your document to fit on any size of paper that the printer supports. ● Windows: Gain access to Fit to Page settings on the Effects tab in the printer driver. ● Mac OS: Gain access to Reduce and Enlarge (Scale) settings in the Page Setup dialog box. ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 50
Print Quality settings by clicking Details on the Finishing tab. ● Mac OS: This feature is not supported. Restoring the default printer-driver settings You can return all settings in the printer driver to their default values. This feature might be useful if you are experiencing quality issues, or - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 51
sheets from accumulating in the top output bin, or jams can occur. ● Use the rear output door (straight-through paper path) if problems occur when printing to the top output bin. Remove each sheet as it exits the printer. 1 2 1 top output bin 2 rear output door ENWW Selecting an output location 41 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 52
1 and slide out the extender fully. If tray 1 is already open, remove any paper or other print media from it. 2. On the back of the printer, lower the rear output door to prevent the envelopes from curling. 42 Chapter 3 Printing tasks ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 53
guides inward until they lightly touch the stack without bending it. The stack should be centered between the guides and must be under the tabs on the guides. 6. Select the envelope you are using as the Size (Windows) or the Paper Source (Macintosh) in the Print dialog box or the printer driver - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 54
are recommended for laser printers. To prevent driver. ● Remove label sheets as they print from the straight-through paper path to prevent them from sticking together. ● If a sheet of labels jams in the printer, see Clearing jams. Printing on transparencies The printer supports printing on color - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 55
that are recommended for laser printers. To prevent serious jams, always use tray 1 to print transparencies. ● Load transparencies into tray 1 only. ● Select Transparencies as the Type (Windows) or the Paper Source (Macintosh) in the Print dialog box or the printer driver. ● Use the top output - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 56
you fingers that is deposited on HP LaserJet Tough paper can cause print-quality problems. ● Use only HP LaserJet Tough paper with this printer. HP products are designed to work together for optimum printing results. ● In either the software program or the printer driver, select Tough Paper as the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 57
duplex (two-sided printing) orientation, see Printing on both sides (duplexing manually). ● Orient paper as shown in the following figures. ● If the types of thermography. ● The printer uses heat and pressure to fuse toner to the print media. Make sure that any colored paper or preprinted forms use - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 58
and jams might result. The PS printer driver does not support manual duplexing. For Mac OS 9.x you must perform a custom driver installation and select the plug-in for manual duplexing. Mac OS X does not support manual duplexing. To duplex manually 1. Insert enough paper into one of the trays - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 59
3. After the job finishes printing, remove any blank paper from tray 1. Insert the printed stack, with the blank side up, and the top edge leading into the printer. Print the second side from tray 1. 4. Press (GO) to continue printing. 123 ENWW Printing on both sides (duplexing manually) 49 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 60
job. ● Pressing (CANCEL JOB) cancels only the current job in the printer. If more than one print job is in printer memory, you must press (CANCEL JOB) once for each job after the job starts printing. If the Printer Status lights continue to cycle after a job has been canceled, the computer is still - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 61
4 Managing the printer This printer comes with several software tools that help you monitor, troubleshoot problems with, and maintain the printer. Information about using these tools is in the following sections: ● Special pages ● HP Toolbox ENWW 51 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 62
memory of the printer. These pages help you to diagnose and solve problems with the printer. If the printer language was not correctly set during installation, you can set the language manually so that the pages print in one of the supported languages. Change the language by using the HP Toolbox (HP - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 63
settings that are configured in the printer driver or in HP Toolbox. 8. Status Log. This section contains information about printer errors. Supplies Status page The Supplies Status page lists the remaining life of HP print cartridges and HP imaging drums. It also lists the estimated pages remaining - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 64
contains information about how the printer warranty is affected when you use non-HP supplies. It also requests that you call the HP fraud hotline if a supply that is being detected as a non-HP supply was sold to you as a genuine HP supply. (See HP fraud hotline.) 4. Ordering Information. This - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 65
Configure the printer settings. ● View troubleshooting information. ● View online documentation. You can view the HP Toolbox when the printer is directly connected to your computer or when it is connected to the network. You must perform a complete software installation to use the HP Toolbox. You do - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 66
. The HP Toolbox software contains the following sections: ● Status tab ● Troubleshooting tab ● Alerts tab ● Documentation tab ● Device Settings window ● HP Toolbox links ● Other links Status tab The Status tab has links to the following main pages: ● Device Status. View printer status information - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 67
alerts: ● supplies ● service ● paper path ● advisory You must set up a simple mail transfer protocol (SMTP) server to send e-mail alerts. Administrative settings page On the Administrative settings page, you can set the frequency of how often the HP Toolbox checks for printer alerts. Three settings - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 68
including the amount of memory installed and whether optional trays are installed. Settings tab The Settings tab has links to several pages where you can view and change the printer's configuration. Software settings can override settings that are made in the HP Toolbox. ● Device Information. View - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 69
require that you close the HP Toolbox and reopen it. ● Product Registration. Connects to the HP product registration Web site. ● Product Support. Connects to the support site for the HP color LaserJet 2550 series printer. Then, you can search for help with a specific problem. ENWW HP Toolbox 59 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 70
60 Chapter 4 Managing the printer ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 71
5 Color This chapter describes how the printer provides great color printing. This chapter also describes ways to produce the best possible color prints. The following topics are covered: ● Using color ● Managing color options ● Matching colors ENWW 61 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 72
the general user, plus sophisticated tools for the experienced color user. The printer provides carefully designed and tested color tables to provide smooth, accurate color rendition of all printable colors. HP ImageREt 2400 Image REt 2400 provides 2400 dots-per-inch (dpi) color laser-class quality - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 73
adoption as a way to exchange color information between software programs and devices by using a common definition that assures that typical users will experience greatly improved color matching. The sRGB standard improves your ability to match colors between the printer, the computer monitor, and - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 74
on the color print cartridges. Note Automatic versus Manual color adjustment The Automatic color adjustment option optimizes the neutral gray color treatment, halftones, and edge enhancements that are used for each element in a document. For more information, see your printer-driver online Help - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 75
accepted standard for many software companies and organizations, such as Microsoft and the World Wide Web Consortium. (See http://www.w3.org.) ● Vivid instructs the printer to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This value is recommended - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 76
influence your ability to match printed colors to those on your screen: ● print media ● printer colorants (inks or toners, for example) ● printing process (inkjet, press, or laser technology, for example) ● overhead lighting ● programs ● printer drivers ● computer operating system ● monitors ● video - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 77
6 Maintenance This chapter contains information about these maintenance topics: ● Managing supplies ● Cleaning the printer ● Calibrating the printer ENWW 67 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 78
, or yellow print cartridge for the HP color LaserJet 2550Ln or 2550n printer lasts an average of 4,000 pages, and a black print cartridge lasts an average of 5,000 pages. A typical business letter has 5 percent coverage. The imaging drum and print cartridges for this printer are not compatible with - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 79
to a computer, you can set HP Toolbox to notify you when supplies are low. To check status and order using the control panel Do one of the following: ● Check the supplies status lights on the printer control panel. These lights indicate when a print cartridge or the imaging drum is low or empty. The - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 80
status lights or HP Toolbox indicates that the print cartridge or imaging drum is not an HP print cartridge and you think that it is genuine. HP will help determine if the product is genuine and take steps to resolve the problem. Your print cartridge or imaging drum might not be a genuine HP one - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 81
as toner specks or smearing. This printer has a cleaning mode that can correct and prevent these types of problems. Note To clean the engine The following procedure must be performed from the HP Toolbox. To clean the engine when the computer is running an operating system that does not support HP - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 82
users should calibrate the printer manually using the procedure above. 1. Open the HP Toolbox in one of these ways: ● On the desktop, double-click the HP Toolbox icon. ● On the Start menu, point to Programs, point to HP color LaserJet 2550, and click HP Toolbox. 2. On the Troubleshooting tab - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 83
This troubleshooting information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list. ● Resolving problems that did not generate messages ● Checking the network ● Solving general printing problems ● Solving PostScript (PS) errors - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 84
an HP color LaserJet 2550 series printer driver. 8. Print a page from the HP Toolbox. a. If it prints, then the problem is with the printer driver. For Windows, try using the other printer driver. Or, for Windows or Macintosh, uninstall the printer driver (see Uninstalling the printing software) and - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 85
has the printer software installed. b. If you connected the printer to the network, connect the printer directly to a computer with a parallel or USB cable. Redirect the printer to the proper port, or reinstall the software, choosing the new connection type you are using. 10. If the problem is still - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 86
sections on the HP color LaserJet 2550 CD-ROM. ● See the HP Jetdirect Administrator's Guide, which can be installed from the View Documentation or User Documentation sections on the HP color LaserJet 2550 CDROM. ● Contact your network administrator for assistance. 76 Chapter 7 Problem solving ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 87
, and 4 ppm in color (for A4 or letter). This speed cannot be exceeded even when more memory is added. Wait for the print job to finish. Printing speeds might be automatically reduced when printing on special-sized media. Wait for the print job to finish. In the printer driver, the Type or Size - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 88
Open Print Center and click the HP color LaserJet print queue. Click Printers, and then click Show Info. Click Installable Options, and select correct tray. Click Apply Changes. If the printer does not pull paper from either tray, the paper might be the problem. ● Try a different type or brand of - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 89
in Manual Feed mode (Attention light blinking and Go light on). Add paper to tray 1 if it is empty. If paper is already in the tray, press (GO). The wrong printer was selected in the software. In the Print or Printer Setup dialog box, make sure that the HP color LaserJet 2550 printer is selected - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 90
software. In the Print or Printer Setup dialog box, make sure that the HP color LaserJet 2550 printer is selected. The printer driver is malfunctioning. Print a page from the HP Toolbox. If the page prints, then the problem is with the printer driver. Uninstall and reinstall the printer driver - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 91
in the printer, open the printer driver and on the Configure tab, and click to clear the Font DIMM check box. ● If a font DIMM is installed, the check box should be selected, but make sure that the actual font DIMM is installed correctly in the printer. ENWW Solving general printing problems 81 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 92
an onscreen message when PS errors occur, select this option in the PS printer driver or the HP Toolbox. The job prints in Courier (the printer default typeface) instead of the typeface that you requested. Cause Solution The requested typeface is not downloaded. A personality switch might have - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 93
installed incorrectly. Make sure that the HP color LaserJet 2550 PPD is in the following hard drive folder: System folder/Extensions/ Printer Descriptions. If necessary, reinstall the software. See the getting started guide for instructions. The Postscript Printer Description (PPD) file is corrupt - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 94
. Cause This error occurs when the software for USB printers is not installed. Solution When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple website. 84 Chapter 7 Problem solving ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 95
the HP color LaserJet 2550 PPD is in the following hard drive folder: Library/Printers/PPDs/ Contents/Resources/.lproj, where "" represents the two-letter language code for the language you are using. If necessary, reinstall the software. See the getting started guide for instructions - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 96
the HP color LaserJet 2550 PPD is in the following hard drive folder: Library/Printers/PPDs/ Contents/Resources/.lproj, where "" represents the two-letter language code for the language you are using. If necessary, reinstall the software. See the getting started guide for instructions - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 97
name on the configuration page matches the printer name, IP address, or Rendezvous host name in the Print Center. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause Solution This problem occurs with some programs. ● Try downloading the fonts that are contained in - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 98
connected with a USB cable, the printer does not appear in the Macintosh Print Center after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 99
connected correctly, the printer is on, and the Ready light is on. ● Print a Demo page from the HP Toolbox to make sure that the computer can communicate with the printer. ● On the Start menu, point to Settings and click Printers. Right-click the HP color LaserJet 2550 driver and select Properties - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 100
folder, which is generally located in C:\Windows (for Windows 98 and Me) or C:\Winnt (for Windows 2000 and XP). Change the graphics mode in the driver from raster to vector, or from vector to raster. For more information, see the Microsoft Windows 98, 2000, Me, or XP documentation that came with - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 101
Status lights and Printer Status lights: 2 3 4 1 5 6 7 9 10 8 11 12 1 Supplies status lights and buttons 2 Black print-cartridge light 3 Cyan print-cartridge light 4 Magenta print-cartridge light 5 Yellow print-cartridge light 6 ROTATE CAROUSEL button 7 Imaging drum light 8 Printer status lights and - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 102
without any action required until the print cartridge is empty. Order a new print cartridge. Imaging drum is low The imaging-drum light is on. The printer continues to print without any action required until the imaging drum is empty. Order a new imaging drum. 92 Chapter 7 Problem solving ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 103
-cartridge light is still blinking but the Attention light is not on, turn the printer off and then on. If the problem persists, contact HP Customer Care. See HP customer care, or see the flyer that came in the printer box for contact information. Imaging drum is empty or missing The imaging-drum - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 104
cartridge is a non-HP print cartridge The cyan print-cartridge light is blinking and the Attention light is on. The printer stops printing. A non-Hewlett-Packard supply has been detected. Although HP supports customer choice, HP cannot guarantee the quality or reliability of non-HP supplies. Service - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 105
. Imaging drum is a non-HP imaging drum The imaging-drum light is blinking and the Attention light is on. The printer stops printing. A non-Hewlett-Packard supply has been detected. Although HP supports customer choice, HP cannot guarantee the quality or reliability of non-HP supplies. Service or - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 106
Light pattern Error and recommended action Ready The Ready (green) light is on and the printer is ready to print. No action is needed. Pressing (GO) prints a Demo page. Pressing (GO) and (CANCEL JOB) simultaneously prints a Configuration page and a Supplies Status page, and also an HP Jetdirect - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 107
. (See Secondary light patterns for Printer Status lights.) Service error The Attention light, Ready light, and Go light are on. The printer stops printing. Pressing any button has no effect. Perform these steps: ● Turn the printer off and then on. If the problem persists, leave the printer off for - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 108
1) error The Go light is on. There is a problem with the DIMM in this DIMM slot. CAUTION You must turn off the printer before inserting or removing DIMMs to avoid damaging them. ● Remove the DIMM and reinstall it to ensure that it is correctly installed. ● Ensure that you are using a supported DIMM - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 109
The print media that is being used does not meet HP specifications. See Print-media specifications. ● The environment in instructions on the following pages. If the location of the jam is not obvious, look first inside the printer. Loose toner might remain in the printer after a jam. This problem - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 110
Remove the imaging drum by pushing it away from you and lifting it out of the printer. You cannot reach jams by removing the print cartridges. 3. Complete one of these steps: ● If the leading edge of the print media is visible, carefully and slowly pull the print media out of the printer. ● If the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 111
pull it free. 4. Push the paper down to lock the metal paper lift plate into place (tray 2 only) and slide the tray into the printer. 5. After the jammed page has been removed, press (GO). If the Attention light continues blinking, then another jam is present. See To clear jams from inside the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 112
is visible from the rear opening, push down the two green levers to release the fuser rollers, and carefully pull the sheet out. Close the rear output door. 4. If the jam is too far into the printer to remove, turn off the printer and disconnect the power cable. 102 Chapter 7 Problem solving ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 113
5. Rotate the locks on the fuser to the unlocked position. 6. Grasp the fuser handles and pull to remove the fuser from the printer. WARNING! The parts on the internal surface of the fuser are very hot. To avoid burning yourself, do not touch those parts. 7. Using both hands, slowly and steadily - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 114
to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (210° C or 410° F for 0.1 second). CAUTION Failure to follow these guidelines could cause jams or damage to the printer. 104 Chapter 7 Problem solving ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 115
not supported. HP print cartridges. ● If the pages do not print correctly, the problem is with the hardware. Contact HP Customer Care. See HP customer care or the flyer that came in the printer box. 5. Print a Demo page from the HP Toolbox. If the page prints, the problem is with the printer driver - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 116
specks Toner smear Dropouts Vertical lines Loose toner Repetitive defects on the front Repetitive defects on the back Misformed characters Curl or wave Page skew Random image repetition (dark) Wrinkles or creases Toner scatter outline Random image repetition (light) 106 Chapter 7 Problem - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 117
is too moist or too rough). See Print-media specifications. ● One or more print cartridges are low. If you are using non-HP print cartridges, no messages appear on the printer control panel or in the HP Toolbox. ● The imaging drum might be low or empty. Print the Supplies Status page to check the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 118
paper intended for laser printers. See Print-media specifications. ● The imaging drum might be defective. See Repetitive defects on the front. ● If these steps do not correct the problem, contact HP Customer Care. See HP customer care or the support flyer that came in the printer box. ● If the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 119
. If you are using non-HP print cartridges, no messages appear on the printer control panel or in the HP Toolbox. ● The imaging drum might be low or empty. Print the Supplies Status page to check remaining life. Replace the imaging drum if it is low or empty. ● If the problem is not resolved, see If - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 120
tools on the Troubleshooting tab of the HP Toolbox to correct the problem. ● The imaging drum might be defective. Replace the imaging drum. ● The fuser might be damaged. Contact HP Customer Care. See HP customer care or the support flyer that came in the printer box. ● If the problem is not resolved - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 121
formed so that they produce a wavy effect, the laser scanner might need service. Verify that the problem also occurs on the Configuration page. If so, contact HP Customer Care. See HP customer care or the support flyer that came in the printer box. ● If the problem is not resolved, see If the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 122
correct Type in the printer driver. Heavier paper might take guides are not too tight or too loose against the stack. See Loading trays. ● Check the paper type and quality. Use a different paper, such as high-quality paper intended for laser printers. See Print-media specifications. ● If the problem - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 123
as high-quality paper intended for laser printers. See Print-media specifications. ● If the problem is not resolved, see If the problem is not resolved. Toner scatter outline Toner appears around the printed characters. ● Small amounts of toner scatter are normal for laser printing. ● Turn over the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 124
print correctly, then the problem is with the printer itself. The problem might be the fuser. Contact HP Customer Care. See HP customer care or the support flyer that came in the printer box. 3. Change the Type setting in the printer driver, or change the print mode in the HP Toolbox. If this step - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 125
driver. ● The printer is not properly configured. Verify the printer configuration by printing a Configuration page. If no color appears on the Configuration page, contact HP Customer Care. See HP customer care or the support flyer that came in the printer box. ENWW Solving print-quality problems - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 126
empty print cartridge.) Replace the print cartridge if it is low or empty. Color prints inconsistently A color is printing inconsistently after you load a new print cartridge. ● Another print cartridge might be low. Check the supplies status lights or HP Toolbox to see if a print cartridge is low - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 127
print correctly. If not, the problem is with the printer. ● Try printing from a different program or one of the other printer drivers. For example, if you are using the PCL 6 printer driver, try the PS printer driver. ● Extremely light colors or extremely dark colors on screen are not printing. Your - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 128
118 Chapter 7 Problem solving ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 129
availability of the accessories might change during the life of the printer. For the most current ordering information, visit the most appropriate of www.hp.com/go/ordersupplies-na ● Europe and Middle East: http://www.hp.com/go/ordersupplies-emea ● Asia Pacific countries/regions: http://www.hp.com - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 130
cartridge Cyan print cartridge Yellow print cartridge Magenta print cartridge Cyan print cartridge Yellow print cartridge Magenta print cartridge Imaging drum pages at 5 percent coverage. Imaging drum life is 20,000 pages if printing black only; 5,000 pages if printing in color. Typical life is 6,000 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 131
(DIMMs) Font DIMM (100-pin) Description Part number The standard 64 MB of memory in the printer can be expanded to up to 192 MB using the additional DIMM slot. 32 MB C7845A 64 MB C7846A 128 MB C9121A You can install - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 132
Fast Ethernet (10/100Base-TX RJ-45); USB connection J6035C HP Jetdirect external print server HP Jetdirect 300x Ethernet/ Fast Ethernet (10/100Base-TX, RJ-45); parallel connection J3263A HP Jetdirect external print server HP Jetdirect 500x Ethernet, Fast Ethernet (10/100Base-TX RJ-45); parallel - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 133
Part number 250-sheet input tray for standard sizes. Only one 250sheet tray can be installed. Q3709A Note This tray is included with the HP color LaserJet 2550n printer. 500-sheet input tray for letter and A4 sizes. Only one 500sheet tray can be installed. You must have a 250-sheet optional tray - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 134
paper HP Multipurpose paper HP LaserJet Tough paper HP LaserJet Tough paper HP High Gloss laser paper Description Part number Premium HP-brand paper for HPJ1124 (letter) use with HP LaserJet printers. Premium HP-brand paper for CHP310 (A4) use with HP LaserJet printers. Premium HP-brand - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 135
Product name HP High Gloss laser paper HP Soft Gloss laser paper (heavy) HP Soft Gloss laser paper (heavy) HP Soft Gloss laser paper HP Soft Gloss laser paper HP color LaserJet transparencies HP color LaserJet transparencies Description High-gloss finish coating on both sides. Use for brochures, - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 136
User-replaceable parts Product name Fuser Separation pad and pick-up rollers Description Part number Replace when print-quality issues remain after you have cleaned the engine and tried all troubleshooting measures. (See Cleaning the printer and Solving print-quality problems.) Contact HP - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 137
Supplementary Documentation A printed copy of this user guide is available in the following languages. User guides Language English Arabic Chinese, simplified Czech Danish Dutch Finnish French German Hebrew Hungarian Italian Korean Norwegian Portuguese, Brazilian Polish Russian Spanish, Castilian - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 138
128 Appendix A Accessories and ordering information ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 139
B Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP color LaserJet 2550L, 2550Ln, 2550n DURATION OF LIMITED WARRANTY 1 year, Return to Authorized Service Center HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 140
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 130 Appendix B Service and support ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 141
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 142
. Maintenance agreements are not part of the standard warranty. Support services vary by location. Contact HP Customer Care to determine the services available to you and for more information about maintenance agreements. In general, the printer will have the following maintenance agreements: Onsite - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 143
Care Center for the U.S. or Canada. A technician troubleshoots the situation and determines whether the printer has actually failed. If so, the technician refers the customer to the HP Service Center. 2. A representative from the service center requests product and customer information. In some - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 144
package and then touch bare metal on the printer. To remove the DIMMs, see Installing memory and font DIMMs 2. Remove and retain the imaging drum. 3. Remove and retain all four print cartridges. The easiest way to remove the print cartridges is with the printer plugged in and turned on, as follows - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 145
printer engine and other parts with toner. To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original packing material or so that it is not exposed to light. 4. If the problem the Service information form. 9. In the U.S., call HP Customer - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 146
relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, etc.) that are not required to complete the repair. HAVE YOU REMOVED THE PRINT CARTRIDGES AND IMAGING DRUM? You must remove them before shipping the printer, unless a mechanical problem prevents you from doing so. Yes. No - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 147
specifications Physical specifications Product Height HP color LaserJet 2550L printer without optional trays 325 mm (12.80 in) HP color LaserJet 2550n printer with tray 2 (250-sheet) 376 mm (14.80 in) HP color LaserJet 2550n printer with tray 2 and optional tray 3 (500-sheet) 512 mm (20 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 148
This will damage the printer and void the product warranty. Environmental specifications Recommended1 Operating1 Storage1 (printer and print cartridge) Temperature 20° to See http://www.hp.com/support/clj2550 for current information. Acoustic emissions (HP color LaserJet 2550 series) Sound - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 149
D Regulatory information Introduction This section contains the following regulatory information: ● FCC regulations ● Environmental Product Stewardship program ● Material safety data sheet ● Declaration of conformity ● Laser safety statement ● Canadian DOC statement ● Korean EMI statement ● Finnish - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 150
this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, . Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 151
cartridge, imaging drum) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free takeback program is available in over 48 countries/regions. Multi-lingual program information and instructions are included in every new HP LaserJet print cartridge - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 152
cartridges and supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid, pre-addressed outlined in the HP LaserJet Printer Family Print Media Guide. Go to http://www.hp.com/ support/ljpaperguide to download this guide in PDF format. - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 153
three-year period from the date of the HP product purchase. The customer must purchase HP SupportPack within 90 days of the HP product purchase. For more information, contact the HP Customer Care Service and HP Customer Support Group. See HP customer care. Spare parts and supplies availability Spare - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 154
to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: Regulatory Model Number4): Product Options: HP color LaserJet 2550L/2550Ln/2550n BOISB-0305-00 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 155
radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 156
LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP color LaserJet 2550L, 2550Ln, 2550n -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 157
E Working with memory This section provides information about the following topics: ● Printer memory ● Installing memory and font DIMMs ● Checking DIMM installation ● Enabling memory ● Enabling the language-font DIMM ENWW 147 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 158
Printer memory The HP color LaserJet 2550 series printer has one dual inline memory module (DIMM) slot for upgrading the printer capabilities with the following options: ● More printer memory. DIMMs are available in 32, 64, and 128 MB for a maximum of 160 MB. ● DIMM-based accessory fonts, macros, - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 159
package and then touch bare metal on the printer. To install memory and font DIMMs 1. Print a Configuration page by HP Jetdirect Configuration page also print.) If the Configuration page does not print in your language, see Special pages. 2. After the Configuration page prints, turn the printer - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 160
locks on each side of the DIMM until they snap into place. 9. Close the two DIMM doors. 10. Reconnect the power cable and turn the printer on. 11. Go to Checking DIMM installation. 150 Appendix E Working with - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 161
light is on after the printer has completed the startup sequence. If an error message appears, a DIMM might have been incorrectly installed. 2. Print a Configuration page by pressing (GO) and (CANCEL JOB) simultaneously. (A Supplies Status page and possibly an HP memory if you installed a memory - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 162
memory If the printer has a new memory DIMM installed, all Windows users of the printer must set the printer driver to recognize the newly added memory. Macintosh computers automatically recognize new memory. To enable memory for Windows 1. On the Start menu, point to Settings, and click Printers - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 163
Enabling the language-font DIMM If the printer has a new language-font DIMM installed, all Windows users of the printer must set the printer driver to recognize the newly installed font DIMM. Macintosh computers automatically recognize new language font DIMMs. To enable fonts for Windows 1. On the - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 164
154 Appendix E Working with memory ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 165
life expectancy 68 low 92 non-HP 94 part number 120 status light 24, 92 See also cartridges Black Only option 65 blank pages, troubleshooting 80 ENWW blinking lights accessory error messages 98 consumables status messages 92 printer status messages 96 printer status secondary messages 98 both sides - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 166
troubleshooting 74 drivers downloading 12 features 36 Macintosh 14 opening 33 operating systems supported 11 restoring default settings 40 settings, changing 35 uninstalling 14 Windows, features 13 dropouts, troubleshooting 108 drum, imaging empty, light messages 93 life expectancy 68 low 92 non-HP - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 167
, storing 18 printer environment 138 I IBM OS/2 support 11 image quality HP ImageREt 2400 62 settings 40 troubleshooting 105 ImageREt 2400 62 imaging drum empty, light messages 93 life expectancy 68 low 92 non-HP 95 part number 120 status light 24 information pages, printing 52 ink cartridges. See - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 168
tray 1 28 tray 2 29 tray 3 31 loose toner, troubleshooting 110 M Macintosh driver features 36 features supported 11 printing from 34 problems, troubleshooting 83 settings 36 software features 14 uninstalling software 15 Magenta cartridge empty or missing, light messages 93 life expectancy 68 low 92 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 169
pages, printing 52 software for 13 troubleshooting 76 Neutral Grays options 65 non-HP print cartridges 70 not printing, troubleshooting 79 O on-site service agreements 132, 143 on/off switch 9 online customer support iii online Help printer drivers 36 operating environment, specifications - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 170
printer languages features 7 printing both sides 48 canceling 50 Macintosh 34 troubleshooting 79 Windows 34 problem solving. See troubleshooting processing message 96 programs, settings 12 properties. See settings PS driver settings 36 errors 82 features 7 operating systems supported 11 Q quality HP - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 171
77 smeared toner, troubleshooting 109 Smooth halftone option 64 software downloading 12 features 36 Macintosh, features 14 operating systems supported 11 settings, changing 35 Toolbox 55 uninstalling 14 Windows, features 13 ENWW source, printing by 33, 37 spare parts. See supplies\service special - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 172
(PS) errors 82 print-quality problems 105 printer status messages 95 printing 79 repetitive defects 110, 114 replacing print cartridges 69 secondary printer status messages 98 skewed pages 112 slow printing 77 text 80 toner smear 107 trays 78 wrinkles 113 Troubleshooting tab, HP Toolbox 56 TrueType - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 173
143 weight printer 137 Windows driver features 36 driver Help 36 printing from 34 settings 35 uninstalling software 14 versions supported 11 wrinkles, troubleshooting 113 Y Yellow cartridge empty or missing, light messages 93 life expectancy 68 low 92 non-HP 95 part number 120 status light 24, 92 - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 174
164 Index ENWW - HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 175
- HP 2550L | HP Color LaserJet 2550 series - User Guide - Page 176
© 2004 Hewlett-Packard Development Company, LP www.hp.com/support/clj2550 *Q3702-90952* *Q3702-90952* Q3702-90952
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hp
color LaserJet
2550 series
use