HP 273914-B21 Smart Array 6400 Series Controllers for Integrity Servers User G
HP 273914-B21 - Smart Array 6404/256 RAID Controller Manual
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- HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 1
HP Smart Array 6400 Series Controllers for Integrity Servers User Guide August 2005 (Second Edition) Part Number 365510-002 - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 2
(Second Edition) Part Number 365510-002 Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 3
storage ...11 Connecting external storage ...12 SCSI cable part numbers ...12 Updating the firmware ...13 Methods for updating the firmware (Windows® or Linux 13 Configuring an array ...14 Introduction ...14 Comparing the utilities ...14 Using ORCA...15 Using ACU ...16 Installing device drivers and - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 4
Cache module LEDs ...31 Diagnostic equipment...34 Class B equipment ...34 Declaration of conformity for products marked with the FCC logo, United States only 35 European Union regulatory notice ...36 Disposal of waste equipment by users in private households in the European Union 36 BSMI notice - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 5
Hardware features In this section Board components ...5 Expansion module components ...6 Controller specifications and attributes...6 Board components Item ID 1 2 3 4 5 6 7 Description Internal SCSI connector, port A1 (do not use simultaneously with item 3) Internal SCSI connector, port A2 (do not - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 6
controller loads its own instance of the required driver and sets its own configuration using ORCA. The dual controller is displayed in both Systems Insight Manager and ACU as two separate entities in one slot. In these utilities, the slot number label for the expansion module has a lowercase - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 7
RAID levels supported Processor type DDR SDRAM bus transfer rate Connector type PCI-X transfer rate Number of SCSI channels Maximum number of drives per SCSI 68-pin Wide internal, VHDCI external Required, and provided on Compaq and newer HP systems Up to 320 MB/s (160 MHz DDR) per channel For more - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 8
" on page 10). 3. If necessary, install additional physical drives. The number of drives in the server determines the RAID level that is autoconfigured when the server is powered up (next step). 4. Power up the server. 5. Update the controller firmware ("Updating the firmware" on page 13). When the - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 9
you have finished installing the operating system as directed during the Express Setup procedure, remove the operating system CD and insert the Smart Setup media. 4. Install the Integrity Support Pack ("Installing device drivers and Management Agents" on page 17). Controller installation is complete - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 10
board ...10 Connecting storage devices...11 Before beginning the installation Before beginning the installation procedure, visit the HP website (http://www.hp.com/support) to confirm that you have the latest version of each driver and utility file needed. Compare the version numbers of the files - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 11
both ends to prevent signal degradation. In HP ProLiant and Integrity servers, however, the controller, SCSI cable, and backplane already provide this termination. Connecting internal storage 1. If the storage device that you are adding is not hot-pluggable, power down the system. 2. Install drives - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 12
of the server, connect the external cable to the VHDCI connector on the controller, and tighten the lock screws on the cable connector. 2. Attach the other end of the cable to the storage enclosure, and tighten the lock screws on the cable connector. SCSI cable part numbers NOTE: If you require - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 13
a particular component is available on the support page of the HP website (http://www.hp.com/support). Some components are also available on the Smart Setup media. 1. Find the most recent version of the component that you require. 2. Follow the instructions for installing the component on the server - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 14
HP provides two utilities for manually configuring an array on a Smart Array controller: • ORCA-A simple ROM-based configuration increases with the number of physical drives in the array. If you configure a logical drive configuration settings, refer to the HP Array Configuration Utility User Guide - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 15
spare drives per array Setting of stripe size Migration of RAID level or stripe size Configuration of controller settings Expansion of an array Creation of multiple logical drives per array ACU ORCA -- + ACU ORCA + + + + + -- + -- + -- + -- + -- + -- + -- Using ORCA 1. Power - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 16
the new logical drives available for data storage, format them using the instructions given in the operating system documentation. Using ACU For detailed information about using ACU, refer to the HP Array Configuration Utility User Guide. This document is available on the Smart Setup media or the - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 17
are located on the Smart Setup media. Updates are posted to the support page of the HP website (http://www.hp.com/support/itaniumservers). Installation instructions are provided with the drivers. Installing Management Agents The Management Agents are available on the Smart Setup media. The - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 18
the driver is active, the system responds by displaying cciss. Installing Management Agents The most recent versions of the agents are available on the support page of the HP website (http://www.hp.com/support/itaniumservers). For installation instructions, refer to the downloadable file HP Insight - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 19
handled. Refer to "Battery replacement notice (on page 38)" before installing or removing any item that contains a battery pack. IMPORTANT: Whether circuitry recognizes the new battery pack. 1. Close all applications, and then power down the server. This procedure flushes all data from the cache. 2. - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 20
on the cache board and the controller board. 7. Reinstall the cache board and its battery on the controller. Replacing the expansion module To install the expansion module: 1. Insert the VHDCI connector into the empty slot on the controller bracket (1), sliding the expansion module under the bracket - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 21
2. Press firmly on the back of the expansion module to seat the expansion module connector securely in the socket on the controller board (3). 3. Secure the expansion module to the controller board by inserting and tightening the appropriate screw (provided in the kit) in the back of the controller - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 22
status of a hard drive When a drive is configured as a part of an array and connected to a powered-up controller, the condition of the drive can be the different illumination patterns. Hot-plug SCSI hard drive LED combinations Activity LED (1) Online LED Fault LED (2) (3) On, off, or On or off - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 23
configured as an online spare. If the drive is connected to an array controller, you may replace the drive online. Recognizing hard drive failure A steadily glowing Fault LED indicates that that drive has failed. Other means by which hard drive failure is revealed are: • The amber LED on the front - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 24
is being rebuilt. If the array has no online spare, any logical drives in this array that are configured with RAID 5 fault tolerance will fail. Compromised fault tolerance can also be caused by non-drive problems, such as a faulty cable or temporary power loss to a storage system. In such cases, you - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 25
is powered up. • If you set the SCSI ID jumpers manually: and inspect the Error Counter window for each physical drive in • If the offline drive is a spare, the degraded drive can be replaced. LED on the front of the drive stops blinking.) These cases are the exceptions: • In RAID ADG configurations - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 26
spare drive • Failure of a drive that is not mirrored to any other failed drives (in a RAID 1+0 configuration) • Failure of a second drive in a RAID ADG configuration amount of unused capacity on the drives • The number of drives in the array (for RAID 5 process, the Online LED of the replacement - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 27
previous step for the other drives in the array, one at a time. When you have replaced all drives, you can use the extra capacity to either create new logical drives or extend existing logical drives. For more information about these procedures, refer to the HP Array Configuration Utility User Guide - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 28
configuration was updated. If a 1785 (Not Configured) POST message is displayed: a. Power as you do not exceed the maximum number of drives that the controller supports. You can then either build a more information, refer to the HP Array Configuration Utility User Guide.) The expansion process is - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 29
When the expansion process has finished, you can use the liberated storage capacity on the enlarged array to create new logical drives. Alternatively, you can enlarge one of the original logical drives. This latter process is called logical drive capacity extension and is also carried out using ACU. - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 30
Diagnosing array problems In this section Controller board runtime LEDs...30 Cache module LEDs...31 Diagnostic tools ...32 Controller board runtime LEDs NOTE: During server power-up, each runtime LED illuminates randomly until POST has finished. LED ID 0 1 2 3 4 5 6 7 Color Amber Amber Blue Green - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 31
LED name and interpretation CR11: Battery Status LED. For interpretation, refer to Cache module LEDs (on page 31). CR10: Battery Charging LED. For interpretation, refer to Cache module LEDs LEDs Item 1 (amber LED) --Steady glow Fast blink Item 2 (green LED firmware. There is an - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 32
, refer to the controller QuickSpecs on the HP website (http://www.hp.com).) Diagnostic tools Several diagnostic tools provide feedback about problems with arrays. The most important are: • ADU This utility is a Windows®-based diagnostic tool that sends an email to HP Support when it detects any - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 33
Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. For more information on static electricity or assistance with product installation, contact an authorized - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 34
installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user A digital device, pursuant to Part 15 of the FCC Rules. - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 35
the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 36
This product complies with products. *Notified body number (used only if applicable-refer to the product label) Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product protects human health and the - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 37
BSMI notice Japanese notice Korean notice A&B Class A equipment Class B equipment Regulatory compliance notices 37 - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 38
external contacts. • Replace the battery pack only with the designated HP spare. • Battery disposal should comply with local regulations. Batteries, HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 39
DIMM dual inline memory module EBSU EFI-based setup utility EFI extensible firmware interface ESD electrostatic discharge EULA end user license agreement OEM original equipment manufacturer ORCA Option ROM Configuration for Arrays PCI-X peripheral component interconnect extended POST Power-On Self - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 40
RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility SA Smart Array SIM Systems Insight Manager VHDCI very high density cable interconnect Acronyms and abbreviations 40 - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 41
configuring an array 14 controller board, features of 5 controller board, installing 10 controller installation, overview of 8 controller LEDs 30 D data recovery 24, 25, 26 data transfer rate 6 device drivers, installing 34, 35 firmware, updating 13 G grounding methods 33 H hard drive LEDs 22 hard - HP 273914-B21 | Smart Array 6400 Series Controllers for Integrity Servers User G - Page 42
O ORCA (Option ROM Configuration for Arrays) 15 overview of installation process 8 P POST error messages 23 power requirements 6 R rebuild, time storage devices, connecting 11 storage, external 12 T Taiwan battery recycling notice 38 troubleshooting 32 U updating the firmware 13 upgrading drive
HP Smart Array 6400 Series Controllers for
Integrity Servers
User Guide
August 2005 (Second Edition)
Part Number 365510-002