HP 3000dtn HP Business Inkjet 3000 series printers - (English) User Guide
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- HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 1
hp business inkjet 3000 • 3000n • 3000dtn user's guide - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 2
- HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 3
hp business inkjet 3000 hp business inkjet 3000n hp business inkjet 3000dtn user's guide - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 4
respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY or use of this information. No part of this document may be photocopied, HP 9000 computers are Open Group UNIX 95 branded products. Microsoft®, MS-DOS®, MS Windows®, Windows®, and Windows - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 5
HP Business Inkjet 3000n 1-3 HP Business Inkjet 3000dtn 1-3 Setting up Understanding printer parts 2-1 Setting up the printer 2-4 Set up the printer 2-4 Connect the power cord and turn on the printer 2-5 Set up the LCD control panel for your language (optional) . 2-5 Install the ink cartridges - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 6
6-1 Supported media sizes 6-3 Media handling 6-4 Selecting and loading print media 6-6 Tips for loading media 6-6 Configuring trays 6-7 Loading Tray 1 6-7 To set media size and type in the LCD control panel. . . . . 6-10 Using the printer driver 6-11 Changing printer settings in Windows 6-11 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 7
HP Web Jetadmin 7-12 Troubleshooting and maintaining the printer General troubleshooting tips 8-1 Quick checkup 8-1 Printing a Configuration page 8-4 Printing a Supplies Status page 8-5 Solving advanced printer problems 8-6 Problems with the printer 8-6 Printing problems 8-11 Color problems - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 8
drivers in Windows NT 4.0. . . . . A-2 Installing the printer driver only A-2 Current HP Business Inkjet users A-3 Specific printer features/issues A-3 Paper Type (Windows 98) or Media Type (Windows NT 4.0 A-4 Print Quality A-4 Print Color as Gray A-5 Pages per Sheet A-5 Watermark Printing - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 9
LCD control panel messages LCD control panel message types B-1 Status messages B-1 Warning messages B-1 Error messages B-1 Critical error messages B-2 LCD control panel messages B-2 Index ENWW v - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 10
vi ENWW - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 11
different media types z Using remote diagnostic tools z Maintaining the printer z Solving problems with the printer z Printer supplies, support, and specifications z Emulated PostScript printing z LCD control panel messages Additional resources The following resources provide additional information - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 12
Web server." z hp instant support hp instant support is a Web-based tool that provides you with product-specific services, troubleshooting tips, and information about your printer's ink and media usage. With this information, you can diagnose and solve printer problems, and manage your printing - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 13
of laser printers.) This configuration of the printer can produce 2400 by 1200 dots per inch (dpi) in Photo mode (using the PCL 6 printer driver for Windows). z Trays. The printer comes with a tray that holds up to 300 sheets of print media, and up to 50 transparencies (Tray 2). It supports letter - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 14
1-4 ENWW - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 15
up Understanding printer parts 2 3 4 1 5 6 7 8 10 9 1 LCD control panel 2 Top cover 3 Printhead cover 4 Ink cartridge cover 5 Simplex unit or optional auto-duplex unit 6 Output bin 7 Tray 2 8 Media level indicators 9 Tray 3 (optional) 10 Tray 3 base (holds Tray 3 and supports the printer - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 16
Note 1 Ink cartridge cover 2 Printhead cover 3 Hook (connects to the catch and must be engaged for the printer to operate) 4 Printhead latch (provides access for installing or removing printheads from their color-coded sockets) To open the printhead latch, you must turn on the printer. 5 Printheads - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 17
in place of the single sheet manual feed unit in the Tray 1 location. For more information, see "Multipurpose tray (100-sheet tray)." 2 EIO slots (allow EIO accessories to be installed; The HP Business Inkjet 3000n and 3000dtn configurations come with an HP Jetdirect print server in one of these - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 18
by only one person. The side of the printer that holds the ink cartridges and printheads is considerably heavier than the other side. WARNING! Do not attempt to move the printer by holding on to Tray 2 in the front or Tray 1 in the back. This can damage the printer and might cause you to lose your - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 19
Press (power button) on the LCD control panel to turn on the printer. For a description of LCD control panel buttons, see "Understanding the the power cord included with the printer. ENWW Step 3: Set up the LCD control panel for your language (optional) When the printer is turned on for the first - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 20
, and then insert each ink cartridge into its color-coded slot. 5 To ensure proper contact, press firmly on the cartridges until they snap into place. When replacing ink cartridges, install the new ink cartridges right away. Ink cartridges should not be removed from the printer for long periods of - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 21
cover and the ink cartridge cover. 11 Wait while the printer aligns the printheads. This can take about 20 minutes. When the process is complete, an alignment page prints. If no alignment page prints, check to make sure there is media in the trays. Step 6: Install the printer software and connect - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 22
among printer drivers and operating systems. **Windows XP 64-bit printer drivers are available only at http://www.hp.com. See the online Help in your printer driver for availability of features. For more information about printing using the emulated PostScript printer driver, see "Printing using - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 23
more information about using Linux with HP printers, see http://hp.sourceforge.net. For information about using the IBM PostScript 3 emulation printer driver for IBM OS/2, see http://www.hp.com/support/businessinkjet3000. If you are using Windows NT 4.0, Windows 2000, or Windows XP, you must have - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 24
tasks with the printer, such as the following: • download files, view fonts, and change many of the printer settings • check the ink cartridge levels • configure and set the printer for Internet Protocol (IP) or AppleTalk printing The HP LaserJet Utility is not supported for the Korean, Japanese - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 25
click OK. 5 Follow the instructions on the screen. 6 Click Connected to this computer, and then click Next. 7 In the Select Port screen, click USB, and then click Next. When connecting the printer using a USB cable, you can install only one of the printer drivers (PCL 5c, PCL 6, or PS) at a time - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 26
version of the PCL 6 printer driver. • For Windows 2000 and Windows XP, use DRIVERS\\WIN2K_XP\. For example, DRIVERS\PS\WIN2K_XP\ENGLISH contains the installation files for the English version of the PS 3 printer driver. 5 Click Next, and then follow the instructions on the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 27
Follow the instructions on the screen. 3 Connect the cable between the ports on the computer and the printer. 4 Printer (USB) from the list, and then click OK. 7 In the PostScript Printer Description (PPD) File section of the window that appears, click Auto Setup. 8 Make sure HP Business Inkjet 3000 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 28
the Zone. 13 Select HP Business Inkjet 3000 from the list, and then click Add. A dot appears beside the printer name, indicating that this printer is now the default printer. Connecting the printer using a parallel cable in Windows Use a parallel cable to connect the printer to the computer if the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 29
the HP Jetdirect print server, see "Installing optional accessories." The HP Jetdirect print server is pre-installed in the HP Business Inkjet 3000n and 3000dtn printer configurations. 2 Connect the network cable between the HP Jetdirect print server and a network port. 3 Start Windows and - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 30
. 6 On the pop-up menu, select LaserWriter8, select Printer (AppleTalk) from the list, and then click OK. 7 In the PostScript Printer Description (PPD) File section of the window that appears, click Auto Setup. 8 Make sure HP Business Inkjet 3000 is selected, and click Select. 9 Click Create. The - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 31
the Zone. 13 Select HP Business Inkjet 3000 from the list, and then click Add. A blue dot appears beside the printer name, indicating that this printer is now the default printer. Step 7: Enable optional accessories in the printer driver If you have installed an auto-duplex unit, Tray 3, or the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 32
optional accessories in the Mac OS Mac OS X automatically enables all optional accessories in the printer driver when you install the printer software. 1 Click the printer's desktop printer icon. 2 On the Printing menu, click Change Setup. 3 On the Change pop-up menu, select the optional accessory - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 33
z HP Jetdirect print server z Additional printer memory and font DIMMs For information about ordering accessories, see "Ordering supplies and accessories." Multipurpose tray (100-sheet tray) The multipurpose tray is designed to handle a variety of media types and sizes, including heavy paper and - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 34
item for future use. 2 Slide the multipurpose tray into the Tray 1 opening at the back of the printer until it snaps into place. 700-sheet tray (Tray 3) Tray 3 can hold up to 700 sheets of standard weight paper. Tray 3 is recommended if you frequently print multi-page documents or anticipate a high - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 35
Auto-duplex unit The printer can automatically print on both sides of paper with the auto-duplex unit. If your printer does not have an auto-duplex unit, one can be purchased separately. For information about using the auto-duplex unit, see "Printing on both sides of the page." Installing the auto- - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 36
Inkjet 3000n and 3000dtn come with an HP Jetdirect print server installed. It is recommended that the printer be shared on a network through the print server. If you own the HP Business Inkjet 3000n or 3000dtn, skip step 1 and go on to step 2, "Verify that the printer works." For a list of supported - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 37
Step 1: Install the HP Jetdirect print server CAUTION The HP Jetdirect print server contains electronic components that can be damaged by static electricity. To prevent buildup of static electricity, maintain frequent contact with any bare sheet metal surface on the printer. If possible, wear a - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 38
button). c Press (down arrow button) to highlight PRINT CONFIGURATION, and then press (select button) to print the configuration page. Because you have installed an HP Jetdirect print server, two configuration pages print. The HP Jetdirect Configuration page contains setup information (for example - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 39
HP Jetdirect print server. It also provides information about the following: z HP Software Solutions for HP Jetdirect print servers z TCP/IP configurations z Using LPD (Line Printer Daemon) services on the HP Jetdirect print server z FTP printing z Configuration page messages and troubleshooting - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 40
unit, you might want to add more memory to the printer. You can also install a font DIMM to print languages such as Japanese or Korean. Adding memory to the printer will allow it to process more complex PostScript emulation and PCL 5c and PCL 6 jobs, but it might not increase processing speed. To - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 41
static electricity, maintain frequent contact with any bare sheet metal surface on the printer. If possible, wear a grounding wrist strap is installed in the printer before adding more memory. See "Printing a Configuration page." 2 Press and hold (power button) to turn off the printer. 3 Unplug the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 42
1 Check that READY appears on the LCD control panel when the printer is turned on. If an error message appears, a DIMM might have been installed incorrectly. For information about printer messages, see "LCD control panel messages." 2 Print a new Configuration page. Check the memory section on the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 43
9 10 ENWW 1 2 3 4 56 7 8 1 Power button ( ): Turns the printer off and on. 2 Help button ( ): Provides additional information about printer messages or menus. 3 LCD display: Shows status and error messages, as well as ink cartridge levels. 4 Back button ( ): Navigates backward one level in the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 44
quickly - The printer has encountered an error that requires user attention (such as an open door or a paper jam). An error message usually accompanies this indicator. For a list of messages that can appear in the LCD control panel display, see "LCD control panel messages." Printing an LCD control - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 45
also change options using settings in the printer driver and in the applications from which you print. Printer driver and application settings override LCD control panel settings for the current print job. Application settings override default printer driver settings. Menu items in the LCD control - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 46
settings for the HP Jetdirect print server. PRINT SUPPLIES STATUS PAGE This item prints the estimated remaining life (represented in graphical form as a gauge) for the supplies. This item shows ink cartridge serial numbers, the expiration date, maintenance information, and whether ink levels are - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 47
available PCL fonts. This item prints the available PS (emulated PostScript) fonts. Paper Handling menu These settings control the default media-selection options. However, printer driver and software application settings override LCD control panel settings for the current print job. Message TRAY - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 48
allows you to select media type loaded in Tray 1. Default = PLAIN This item displays the current size configuration for the tray. Sizes are detected by the printer tray. To use a custom size, load the media in the tray and adjust the length and width guides to fit snugly but gently against the media - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 49
you to select the media type loaded in Tray 2. Default = PLAIN This item displays the current size configuration for the tray. Sizes are detected by the printer tray. To use a custom size, load the media in the tray and adjust the length and width guides to fit snugly but gently against the media - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 50
EVERYDAY SEMI GLOS EVERYDAY MATTE PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOSS BROCHURE MATTE PM PHOTO GLOSS PM+ PHOTO GLOSS PM+ PHOTO MATTE COLORFAST PHOTO PREMIUM TRNSPRNCY PREMIUM+ TRNSPRNCY Description This item allows you to select media type loaded in Tray 3. This item is displayed only - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 51
menu The items in this menu are used when printing from MS-DOS®, UNIX, and Linux. If your computer is running Windows or the Mac OS, configure these settings using the printer driver. Message COPIES Value or Submenu 1 - 32000 DEFAULT PAPER LETTER SIZE LEGAL EXECUTIVE A4 A6 B5(ISO) B5 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 52
This item appears only when an auto-duplex unit is installed. Set the value to ON to print on both sides (duplex) or OFF to print on one side (simplex) of a sheet of paper. For more information, see "Printing on both sides of the page." Default = OFF DUPLEX BINDING LONG EDGE SHORT EDGE This item - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 53
A4 paper so that eighty 10-pitch characters may be printed on a single line. Default = NO This item allows you to print a list of PS errors. Default = OFF This item allows you to configure settings for printer control language (PCL) when using PCL 5c or PCL 6 instead of PostScript (PS) emulation for - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 54
adjust aspects of print quality, including calibration, printhead alignment, and quality level. . Message Value or Submenu Description ALIGN N.A. PRINTHEADS This item begins the printhead alignment process. COLOR N.A. CALIBRATION This item begins the color calibration process. LINEFEED - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 55
-selection behavior. USE REQUESTED TRAY requires the printer to print from only the tray specified. MANUALLY FEED PROMPT requires you to press (select button) on the LCD control panel before printing begins. POWERSAVE TIME 2 MINUTE 15 MINUTES 30 MINUTES 60 MINUTES 90 MINUTES 2 HOURS 4 HOURS This - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 56
Default = JOB OFF This item determines ON printer behavior when the system generates an Auto Continuable error. Default = ON STOP CONTINUE This item sets the printing action to be taken when the low supplies setting is reached for ink cartridges only. Default = CONTINUE OFF ON AUTO This - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 57
(in seconds) that the printer waits for remaining data for a print job. If that time is exceeded, the printer prints the print job. Default = 15 PARALLEL disable this option, the host will not receive any messages from the Printer Status and Alerts software. EIO X TCP/IP IPX/SPX APPLETALK DLC/ - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 58
= ON This menu allows you to test various components of the printer so you can identify and solve problems. Message PRINT EVENT LOG SHOW EVENT LOG PAPER PATH TEST Description This item prints the last 50 entries in the printer's event log, starting with the most recent event. This item displays - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 59
the printer. SERVICE ID Printer service This item displays a number for printer ID number administrators to reference when contacting customer support. COLD RESET PAPER LETTER A4 This item determines the paper size for the default paper size setting in the Printing menu. See "Printing menu - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 60
HP Jetdirect print server). If the printer contains an HP Jetdirect print server, you can configure basic networking parameters using the EIO menu. Network printer administrators can also use HP DHCP server when the printer is turned on. If you specify BOOTP=NO and DHCP=NO, you can manually set the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 61
DLC/LLC protocol. LINK SPEED This item allows you to manually set the link speed (10 or 100 Mbs). Resetting the HP Jetdirect print server Resetting the HP Jetdirect print server restores the factory default values of the Jetdirect print server. When you restore the factory default values for the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 62
4-20 ENWW - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 63
supported networks and for instructions on configuring network parameters, see the HP Jetdirect Print Server Administrator's Guide. This guide is provided on the Starter CD for printers shipped with an HP Jetdirect print server. Configuring Novell NetWare frame type parameters The HP Jetdirect print - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 64
to configure the following TCP/IP parameters: z Usage of BOOTP or DHCP for configuration parameters z IP address (4 bytes) z Subnet mask (4 bytes) z Default gateway (4 bytes) z Syslog server z Idle TCP/IP connection timeout (in seconds) 5-2 ENWW - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 65
To manually access TCP/IP parameters 1 Press (select button) on the LCD control panel link speed By factory default, the link speed is set to AUTO. Use the following procedure to set a specific speed and communication mode. To set the link speed 1 Press (select button) on the LCD control panel to - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 66
the LCD control panel to display protocol-specific error and warning messages. To disable network protocols Do not disable the IPX/SPX protocol if Windows 98, Windows NT, Windows Millennium Edition, Windows 2000, or Windows XP users will be printing to the printer. 1 Press (select button) on the LCD - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 67
damage the printer. For information about ordering HP media, see "Ordering supplies and accessories." Media Tray 1 Everyday paper z HP Multipurpose Paper z HP Printing Paper z HP Office Paper z HP Office Recycled Paper Business communication paper z HP Premium Inkjet Paper (not supported by the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 68
Paper z HP Premium Photo Paper z HP Photo Paper z HP Colorfast Photo Paper z HP Everyday Photo Paper* z HP Photo Quality Inkjet Paper* *HP Everyday Photo Paper is available in some countries/regions as HP Photo Quality Paper. HP Everyday Photo Paper and HP Photo Quality Inkjet Paper are supported - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 69
CAUTION Supported media sizes The following table lists the sizes of media that are compatible with the printer and shows which sizes can be used with the printer's paper trays and accessories. Some media, such as envelopes and cards, can be used with only Tray 1. Using this media in Tray 2, Tray - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 70
to 53 lb Index) Tray 2 Photo paper Paper Transparencies See note below table 60 to 105 g/m2 (16 to 28 lb plain bond) See note below table 176 by 250 mm (6.9 by 9.8 inches) to 216 by 356 mm (8.5 by 14 inches) Up to 300 (30-mm or 1.2-inch stack) of plain paper Up to 50 sheets 6-4 ENWW - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 71
note below table Up to 300 sheets plain paper (text printing) Note Use only recommended HP media. For more information, see "Supported media types." *If you are using the optional multipurpose tray in the Tray 1 location, this tray is designed to perform best using plain paper of weight 60 to 105 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 72
, see "Media and paper-handling specifications." Tips for loading media z The default size for all trays is 216 by 279 mm (8.5 by 11 inches). z For Tray 2 and Tray 3, insert media face-down with the short edge of the paper facing the rear of the printer. To print horizontally (landscape orientation - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 73
ink well. This type of paper can cause poorly filled graphics or text. z The document margins must match or exceed a margin setting of 4 mm (0.13 inch). Configuring trays When you print a document, you can allow the printer to select the tray for the print job, or you can select a specific tray - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 74
load Tray 1 manually 1 In the printer driver, select Manual Feed as the media source, and then select the type of media. 2 When the LCD control panel displays MANUALLY LOAD [TYPE] [SIZE], insert a single sheet of media of the correct size and type. Position the media with the short edge of the paper - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 75
of 50 transparencies into each tray, with the white strip face-up and toward the printer. 4 Push the media as far back into the tray as it will go. Make sure the print-side of the media is facing down. Do not exceed the maximum stack height as indicated on the yellow label inside the tray on - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 76
you are printing on media that does not match the media type setting for the tray, you must PAPER HANDLING, and then press (select button). 3 Press (select button) to select TRAY X SIZE (where X = 1, 2, or 3). If the printer has the multipurpose tray installed, the multipurpose tray functions as Tray - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 77
want to set printing options for all software applications you use on the computer, change the default settings in the printer driver. To change settings in the printer driver 1 From the Windows desktop, click Start, point to Settings, and then click Printers (Windows 98, Windows Millennium Edition - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 78
you want to print. 2 On the File menu, click Page Setup. 3 From the Format for pop-up menu, select the printer for which you want to format the document, and then change the desired settings (such as selecting the type of media and setting custom page sizes). 4 On the Paper pop-up menu - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 79
an envelope, card, or other special media using Tray 1, select Manual Feed, and then follow the instructions in the LCD control panel. For information about loading Tray 1, see "Loading Tray 1." • If you want to print from a specific tray, select Tray 1, Tray 2, or Tray 3. 4 On the Type is drop-down - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 80
or other special media using Tray 1, select Manual Feed, and then follow the instructions in the LCD control panel. For information about loading Tray 1, see "Loading Tray 1." • If you want to print from a specific tray, select Tray 1, Tray 2, or Tray 3. 6 On the Paper tab, click a print mode in the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 81
menu, select the emulated PostScript (PS) printer driver, and then click Properties or Setup. (The options might be different for your application.) 3 Select the type of media on which you want to print: • Windows 98 and Windows Millennium Edition: Click More Options. On the Paper type drop-down - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 82
coated media and photo paper) z custom size media For best results, load special media in Tray 1. For more information, see "Printing on special media." Select the media type, the print quality, and the media source in the printer driver. For information about supported media types and sizes - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 83
10 envelopes or 10 cards. If your software application supports printing envelopes or cards, follow the application's instructions to print the envelope or card. To print on envelopes and cards using Tray 1 1 In the printer driver, select Manual Feed as the media source, and then select the envelope - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 84
designed to work with HP Inkjet printers. For information about ordering transparencies, see "Ordering supplies and accessories." Printing transparencies one at a time To print a single transparency, use Tray 1. For instructions, see "To load Tray 1 manually." To print multiple transparencies 1 Load - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 85
media." Note To print on heavy media using Tray 1 1 In the printer driver, select Manual Feed as the media source, select the appropriate media type, and then print the document. For more information about configuring settings in the printer driver, see "Using the printer driver." 2 When the LCD - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 86
does not support custom size media, set the size in the printer driver, create the document, and then print it. (You might need to reformat existing documents to print them correctly on custom paper sizes.) To print custom size media using Tray 1 1 In the printer driver, select Manual Feed as - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 87
types of media. However, double-sided special media made exclusively by HP can be used with the auto-duplex unit. z To print on both sides of a page, make the selection from the software application or printer driver. (For Windows, see the printer driver online help. For the Mac OS, see the Mac Help - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 88
image is oriented upside-down. Facing pages are read continuously from top to bottom. When using the PCL printer driver on a computer that runs Windows, select "Flip Pages Up." Short-edge landscape Each printed image is oriented right side up. Facing pages are read from top to bottom on the left - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 89
status window displays the printer's status. The Ink Cartridge Information window displays status information about the installed cartridges. The Preferences button lets you select Toolbox message preferences. Ink Cartridge Information The Ink Cartridge Information window displays the part number - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 90
the printer, troubleshooting, and contacting HP support. If the printer is connected to a network, you can also gain access to myPrintMileage and hp instant support, and you can display printer hardware and ink cartridge health information. You can also display the embedded Web server by clicking - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 91
Using the embedded Web server Note The printer comes with an embedded Web server. When the printer is connected to a network, the embedded Web server is automatically available. The embedded Web server allows you to view printer and network status and to manage printing functions from your - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 92
that contain detailed information about the printer, including links to e-services. z Information z Settings z Networking Information The Information pages of the embedded Web server provide a summary of the configuration and status of the printer and its supplies. Device Status z Device Status This - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 93
capacity for each tray. It also shows whether an auto-duplex unit is installed in the printer. Supplies Status This page displays gauges that indicate the remaining ink levels for each ink cartridge. It also provides supplies part numbers, the expiration date for ink cartridges, and printhead health - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 94
errors in the printer event log. The most recent item appears at the top of the list. Usage Page z Identification This section displays the printer serial number, product name, and service ink has been used. Settings The Settings pages of the embedded Web server allow you to configure the printer - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 95
you configure the outgoing e-mail server settings that the embedded Web server uses when sending e-mail notification of printer events. z Select Events This to the e-mail lists you specified when an ink cartridge has 20 percent of its ink supply remaining. Email z Outgoing Mail This section allows - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 96
support, you can get troubleshooting tips to help diagnose and solve printer problems, or prevent some problems from occurring at all. z With myPrintMileage, you can estimate the amount of ink and paper you use each month. This information can help you manage your printing activities and supplies - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 97
hp instant support is a Web-based tool that provides you with product-specific services, troubleshooting tips, and information about your printer's ink and media usage. With this information, you can diagnose and solve printer problems, and manage your printing activities and printer supplies - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 98
support hp instant support is a Web-based tool that provides you product-specific services, troubleshooting tips, and information about your printer's ink and media usage. With this information, you can diagnose and solve printer problems, and manage your printing activities and printer supplies - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 99
display the most current information. Instead, connect from the embedded Web server or from the Toolbox. To launch hp instant support from the Toolbox (Windows only) To launch hp instant support from the Toolbox, the printer must be connected to a network. 1 Open the Toolbox. 2 On the Information - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 100
for printer supplies. HP Web Jetadmin is available only if the printer is connected to an IP-based network. This browser-based software can be installed on one of the following supported platforms: z Windows NT 4.0 or Windows 2000 z HP-UX z Sun Solaris z Red Hat Linux z SuSE Linux To download HP Web - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 101
problems with the printer or have trouble printing, try the following troubleshooting tips to help diagnose and solve the problems: z Print a Configuration page and a Supplies Status page. These pages can help diagnose printer problems. See "Printing a Configuration page" and "Printing a Supplies - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 102
problem. If the message persists, your printer might need service. Write down the error code, and then go to hp instant support to learn more about possible causes for the message. See "hp instant support." If the Attention light on the LCD control panel is flashing and the printer does not print - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 103
. For more information about using the embedded Web server, see "Using the embedded Web server." For information about setting up and using the printer on a network, see "Configuring network connectivity." Also, see the HP Jetdirect Print Server Administrator's Guide on the Starter CD. ENWW 8-3 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 104
Printing a Configuration page 1 4 2 5 3 6 Item Description 1 Printer Information: Shows general printer information, such as firmware locked and whether a password is enabled. 6 Paper Trays and Options: Shows the printer's installed trays and their media type and size settings. 8-4 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 105
page. If an HP Jetdirect print server is installed, two pages print. If the auto-duplex unit is installed and the auto-duplex option is set to ON in the LCD control panel, do not remove the page from the printer until both sides are finished printing. Printing a Supplies Status page The information - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 106
, and then follow the instructions for solving the problem. Problems with the printer If the printer is used on a network, see the HP Jetdirect Print Server Administrator's Guide on the Starter CD. The printer is not responding z Check the printer LCD control panel for error messages For a list of - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 107
turn it on again. In most situations, this action solves the problem. If the message persists, your printer might need service. Write down the error code, and then go to hp instant support to learn more about possible causes for the message. See "hp instant support" for more information. ENWW 8-7 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 108
printer, and then turn it on again. Nothing is printed z Be patient Complex documents that contain many fonts, graphics, and color photos take longer to begin printing Check the print media Make sure media is loaded correctly in the tray and that the print media is not jammed in the printer. For more - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 109
Check the network setup Make sure that your printer is properly set up in the network environment. For information about setting up and using the printer on a network, see "Configuring network connectivity." Also, see the HP Jetdirect Print Server Administrator's Guide on the Starter CD. ENWW 8-9 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 110
, see "Printer specifications." z Make sure the computer has sufficient hard-disk space If you are printing graphics-intensive files, make sure you have enough hard-disk space. z Make sure the port setting configuration in the computer is set to ECP (Windows 98 only) See the computer's manual for - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 111
ENWW Printing problems A blank page is printed z Check the LCD control panel for error messages For a list of error messages, see "LCD control panel messages." z Check the printheads for tape Make sure you have removed the printhead protective tape from each ink nozzle. z Check the printer setup - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 112
printer settings in Windows." z The software application cannot interpret print settings properly On the Starter CD, check the readme file for known software conflicts. Otherwise, check your software application manual, or contact the software manufacturer for more specific help for this problem - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 113
in Windows. z The wrong printer driver is selected Make sure your printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computer's operating system. z The software application is conflicting with the printer The problem - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 114
incorrect or part of it is missing z The margin settings might be wrong The document margins must match or exceed a margin setting of 4 mm (0.13 inch). z Color print settings might be wrong The grayscale printing option is probably selected in the printer driver. Windows In the printer driver, check - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 115
For information about configuring printer settings in Windows, see "Using the printer driver." For information about changing page setup and print settings in the Mac OS, see "Changing printer settings in the Mac OS." z The wrong printer driver is selected Make sure your printer is selected as the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 116
selected in the printer driver matches the media loaded in the tray. z The media has been exposed to a humid environment If media has been exposed to a humid environment, it might be difficult to achieve the correct drying time, especially when printing with heavy color saturation. Print on a fresh - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 117
Supplies Status page of the embedded Web server. To replace the printheads, see "Replacing printheads." • If these procedures do not help, see "Telephone support" for information about contacting HP support. Color problems Whenever you experience color-related problems with the printer, calibrate - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 118
your printer. See "Media and paper-handling specifications." Colors are printing as black and white z The grayscale printing option is selected in the printer driver The grayscale printing option is probably selected in the printer driver. Windows In the printer driver, check that the color option - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 119
for use with your printer. See "Media and paper-handling specifications." z The ink cartridges have been refilled HP does not guarantee or support refilled ink cartridges. Refilling processes and the use of incompatible inks might disrupt the intricate printing system, potentially resulting in - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 120
feed problems z Print media is jammed in the printer Check for jams. See "Media jams" for instructions on clearing a jam. z Printer feeds multiple sheets Make sure that only one type of media is loaded in each tray. Some media types are not suitable for use with your printer. See "Media and paper - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 121
guides fit snugly but gently against the edges of the stack. Also, make sure that the correct page orientation is selected. For instructions on loading media, see "Selecting and loading print media". For instructions on changing print settings, see "Changing printer settings in Windows". z Trays - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 122
inserted or aligned properly When printing using the manual feed unit in the Tray 1 location, make sure the media is inserted with the short edge of the paper feeding into the printer, and the long edge against the left side of the tray. Push the media into the printer until you feel some resistance - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 123
to 300 sheets of plain paper, depending on how much the media curls and how much ink is used on each page. Remove excess media from the output bin. Solving media feed problems Incorrect media type or size If the media loaded in a tray is not the same as the media selected in the printer driver or - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 124
of media on which the document is printed. However, if a resolution setting in the printer driver does not match the type of media loaded in a tray, the LCD control panel displays this message: LOAD TRAY X [TYPE] [SIZE] alternates with TO USE ANOTHER TRAY PRESS To resolve a resolution and media type - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 125
repeatedly jams in the printer, follow these tips to avoid media jams. z Make sure the printhead latch is properly engaged. z Make sure nothing is blocking the paper path. z Do not overload the trays. When the manual feed unit is installed in the Tray 1 location, it feeds a single sheet of media at - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 126
from the printer before resuming printing. After the jam is cleared, the printer will attempt tray. 2 Remove any wrinkled or curled media from the tray. Make sure the media width and length guides fit snugly but gently against the edges of the media stack. WARNING! The printer contains metal parts - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 127
into the printer. Use two hands to support the tray while reinserting it. 5 Press (help button) to clear the message in the LCD control panel, and then press (select button) to continue printing. To clear jams inside the simplex unit or optional auto-duplex unit 1 Remove all media from the output - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 128
Slide the simplex unit or optional auto-duplex unit firmly back into the printer until it snaps into place. 7 Replace the output bin and push it into the printer until both sides snap into place. 8 Reinsert Tray 2 into the printer. 9 Press (help button) to clear the message in the LCD control panel - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 129
to this position, move the carriage to the right side. 2 Free any wrinkled media and pull the sheet slowly toward you through the top of the printer. CAUTION To prevent damage to printer parts, use care when removing jammed media. 3 After you clear the jam, close the top cover. 4 Press (help - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 130
loaded properly. For more information on loading media in Tray 1, see "Loading Tray 1." 5 Press (help button) to clear the message in the LCD control panel, and then press (select button) to continue printing. Jam recovery The printer automatically provides jam recovery, a feature that allows you to - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 131
During the jam recovery process, the printer may reprint several good pages that were printed before the jam occurred. Be sure print quality. To unclog the nozzles, clean the printheads. Clean the printheads when lines or dots are missing from printed text or graphics. These defects occur when ink - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 132
, and then press (select button). • Press (down arrow button) to highlight PRINT QUALITY, and then press (select button). • Press (down arrow button) to highlight REPLACE PRINTHEADS, and then press (select button). 3 Lift the ink cartridge cover and printhead cover. 4 To open the latch, lift it from - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 133
carefully remove any ink from the contact pads on the printhead and inside the printhead slot in the printer. 8 Reinsert the printhead into its color-coded slot. printer. You might have to apply some pressure to close the latch. 11 Close the printhead cover and the ink cartridge cover. ENWW 8-33 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 134
[COLOR] CARTRIDGE NON HP CARTRIDGE DETECTED For installation information, see "Install the ink cartridges," or the instructions included with the ink cartridges. When replacing ink cartridges, install the new ink cartridges right away. Ink cartridges should not be removed from the printer for - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 135
panel: REINSTALL [COLOR] PRINTHEAD INCORRECT [COLOR] PRINTHEAD CAUTION To replace printheads 1 Make sure the printer is turned on. PRINT QUALITY, and then press (select button). • Press (down arrow button) to highlight REPLACE PRINTHEADS, and then press (select button). 3 Lift the ink cartridge - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 136
and the ink cartridge cover. 14 Wait while the printer aligns the printheads. This can take a few minutes. When the process is complete, an alignment page prints. If no alignment page prints, check to make sure there is media in the trays. Calibrating color The printer automatically calibrates - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 137
panel. 2 Press (down arrow button) to highlight CONFIGURE DEVICE, and then press (select button). 3 Press (down arrow button) to highlight PRINT QUALITY, and then press (select button). 4 Press (down arrow button) to highlight LINEFEED CALIBRATION, and then press (select button). The following - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 138
8-38 ENWW - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 139
and accessories You can order HP supplies and accessories from the HP website at http://www.hpshopping.com. Available accessories Paper handling accessories Multipurpose tray (100-sheet tray) 100-sheet multipurpose tray 700-sheet tray (Tray 3) 700-sheet tray Auto-duplex unit Auto-duplex unit - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 140
Localized font DIMMs HP Font DIMM, Korean Memory/storage accessories HP EIO Hard Disk Drive (10 GB) Interface cables Parallel cables HP IEEE-1284 A-B Parallel Cable, 2 m (6.6 ft) HP IEEE-1284 A-B Parallel Cable, 3 m (9.8 ft) USB cable HP USB A-B, 2 m (6.6 ft) D4838A J6054B C2950A C2951A C6518A 9-2 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 141
Print Server Ethernet (10Base-T) J3110A HP Jetdirect External Print Server 170x (10Base-T) J3258B HP Jetdirect External Print Server 175x J6035A HP Jetdirect External Print Server 300x (10/100Base-TX, 1-port) J3263A HP Jetdirect External Print Server 310x J6038A HP Jetdirect External Print - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 142
ml HP No. 12 Magenta ink cartridge, 55 ml HP No. 12 Yellow ink cartridge, 55 ml C4844A C4804A C4805A C4806A Printheads HP No. 12 Black printhead HP No. 12 Cyan printhead HP No. 12 Magenta printhead HP No. 12 Yellow printhead C5023A C5024A C5025A C5026A Everyday paper HP Office Paper 2500 sheets - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 143
is recommended for general office printing. HP Printing Paper 500 sheets U.S. Letter, 216 by 279 mm (8.5 by 11 inches) P1122 Business communication paper HP Professional Brochure and Flyer Paper 50 sheets, twosided, glossy 50 sheets, twosided, matte 50 sheets, twosided, glossy U.S. Letter, 216 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 144
, two- A4, 210 by 297 mm (8.3 by 11.7 inches) sided coated C1853A Presentation paper HP Premium Inkjet Transparency Film 20 sheets 50 sheets 20 sheets 50 sheets U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C3828A U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C3834A A4, 210 by 297 mm (8.3 by - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 145
A4, 210 by 297 mm (8.3 by 11.7 inches) C6832A 20 sheets, matte A4, 210 by 297 mm (8.3 by 11.7 inches) C6951A HP Premium Photo Paper 15 sheets, glossy 50 sheets, glossy 60 sheets, glossy 15 sheets, glossy 50 sheets, glossy 15 sheets, glossy U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C6039A - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 146
HP Photo Paper 20 sheets, glossy 20 sheets, glossy 50 sheets, glossy U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C1846A A4, 210 by 297 mm (8.3 by 11.7 inches) C1847A A4, 210 by 297 mm (8.3 by 11.7 inches) C7897A HP Colorfast Photo Paper 20 sheets, glossy 20 sheets, glossy U.S. Letter, 216 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 147
printer, downloading printer drivers, solving a problem, ordering supplies and accessories, and the printer warranty. hp instant support You can access hp instant support from the Toolbox (if the computer is running Windows and the printer is connected to a network) or from the embedded Web server - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 148
the setup, configuration, installation, and operation of your printer. They can also help troubleshoot and diagnose printer problems and give instructions for service and repair. Current telephone support numbers are listed on the product support information flyer, which is included in your - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 149
media and paper-handling specifications, see "Media and paper-handling specifications." Specification Value Available printer HP Business Inkjet 3000 C8116A models HP Business Inkjet 3000n C8117A HP Business Inkjet 3000dtn C8118A Physical dimensions (W x H x D) HP Business Inkjet 3000 592 by - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 150
1 open EIO slot z HP Jetdirect 615n Internal Print Server for Fast Ethernet 10/100Base-TX in one EIO slot 3 DIMM slots (100 pin, SDRAM, PC 100 or greater) Print method Drop-on-demand thermal inkjet printing Ink cartridges 4 ink cartridges (1 each for black, cyan, magenta, and yellow) Printheads - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 151
of laser printers. Up to 1200 by 600 dots per inch (dpi) HP's enhanced Color Layering Technology with PhotoREt III for photo quality (up to 2400 by 1200 dpi on photo paper using the PCL 6 printer driver for Windows) z ColorSync z ICC Profiles z Pantone® z PCL 5c z PCL 6 z PostScript 3 emulation - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 152
Specification Value Network HP Business Inkjet 3000 operating system compatibility z Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000, Windows XP 32-bit (Professional and Home Editions), and Windows XP 64-bit Edition HP Business Inkjet 3000n z Windows 98, Windows - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 153
Specification Value Network HP Business Inkjet 3000dtn z operating system compatibility Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000, Windows XP 32-bit (Professional and Home Editions), and Windows XP 64-bit Edition z Novell NetWare 4.x, 5.x, 6, NDS, and NDPS z HP-UX - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 154
Telnet z SLP z IGMP z BOOTP/DHCP z WINS z SNMP z HTTP *AppleTalk is not supported on Token Ring print servers. Not all protocol and operating system combinations are supported. For more information, go to http://www.hp.com/go/ jetdirect. Advanced security* z SNMPv3 z SSL/TLS (HTTPS) *Applies to - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 155
8.6 or later: 32 MB RAM z 70 TrueType and 80 PostScript fonts built-in (all PostScript emulation, PCL 5c, and PCL 6 accessible) z Intellifont and TrueType rasterizer built into PCL 5c and PCL 6 z Built-in support for Arabic, Cyrillic, Greek, and Hebrew symbol sets 30,000 pages/month 1 year limited - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 156
15° to 35° C (59° to 95° F) conditions Storage temperature -40° to 60° C (-40° to 140° F) Recommended relative humidity 15 to 80 percent noncondensing Electrical specifications Power supply Power requirements Built-in universal power supply Input voltage: 110 to 240 VAC (± 10%), 50 to 60 Hz - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 157
: a Improper maintenance or modification; b Software, media, parts, or supplies not provided or supported by HP; c Operation outside the product's specifications; d Unauthorized modification or misuse. 4 For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 158
customer's sole and exclusive remedies. 2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 159
classification Energy consumption Energy Star is a US registered service mark of United States Environmental Protection Agency. FCC statement brought to the attention of users of this product. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 160
using print server accessories... This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 161
the Class B limits for radio noise emissions from digital apparatus set out in the Canadian ICES-003. When connected to LAN cables using print server accessories, this digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Canadian ICES - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 162
Name: HP Business Inkjet 3000 HP Business Inkjet 3000n HP Business Inkjet 3000dtn Model Number (s): C8116A, C8117A, C8118A Product Name: HP Business Inkjet 3000 series printer accessory Model Number (s): C8226A / 700-sheet tray (Tray 3) C8227A / Multipurpose tray (100-sheet tray) C8228A - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 163
help for your operating system. Operating system Windows 98, Millennium Edition Windows NT 4.0 Installation notes Version number Microsoft PScript Driver Version 4.01 and HP Business Inkjet 3000 PPD Microsoft PScript Driver Version 4.50 and HP Business Inkjet 3000 PPD When you are operating in - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 164
window, click the General tab, and then click the Print Test Page button. If you are using the printer driver that is provided for the printer, the Printer Test Page will include the following information (shown with sample data). Printer Name: Printer Model: HP Business Inkjet 3000 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 165
an HP Business Inkjet printer driver installed on your computer system, this printing software can be safely installed. It can coexist with printer drivers for different printers. It will replace and update only previous versions of the printing software for this printer. The new printer driver will - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 166
Windows NT 4.0 Location in printer driver Paper tab, More Options... Advanced tab, Printer Features Options: HP Plain Paper; HP Premium Inkjet Paper; HP Premium Inkjet Heavyweight Paper; HP Photo Quality Paper, Semi Gloss; HP Photo Quality Paper, Matte; HP Everyday Photo Paper, Semi Gloss; HP - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 167
devices such as copiers and fax machines. When Print Color as Gray is On, all of your documents will print as grayscale until the setting is changed to Off. Pages per Sheet Operating system Windows 98, Millennium Edition Windows NT 4.0 Location in printer driver Paper tab, Layout Advanced tab - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 168
Printing Operating system Windows 98, Millennium Edition Windows NT 4.0 Location in printer driver Device Options tab Advanced tab, Printer , Preliminary, Proof, Review Copy, Sample, Top Secret, Urgent, Custom. The options listed are the available words that can be printed as a watermark. - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 169
the text clockwise up to 90 degrees (vertical). Watermark Style Options: Narrow Outline, Medium Outline, Wide Outline, Wide Halo, Outline. The style of the watermark defines the line thickness of the watermark word. Watermark Color Options: Gray, Red, Orange, Yellow, Green, Blue, Violet. This sets - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 170
, and then change the setting from Off to another option. In the printer driver, you can assign a user name to a print job, and enable a print job to require a PIN before the job can be printed. This feature is not supported for the Korean language. Any Korean characters entered for the user name - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 171
panel. If following these instructions does not resolve the message, press and hold (power button) to turn off the printer, and then turn on the printer again. If the message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. LCD control - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 172
these messages can be cleared by pressing and holding (power button) to turn the printer off, and then on again. These messages are not affected by the AUTO CONTINUE setting. If a critical error persists, service is required. LCD control panel messages The following table lists and describes control - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 173
the print job using a supported personality (PCL 5c, PCL 6, or PS 3 emulation). The printer is cleaning the printheads. Please wait. The printer is clearing its event log. The event log is a record of past printer events. No action is required. The printer is attempting to clear residual paper from - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 174
into the printer.You might need to repeat this several times. Replace the ink cartridge with a new ink cartridge if the problem persists. For more information about ordering ink cartridges, see "Ink cartridges" or visit http://www.hp.com. For instructions on replacing ink cartridges, see "Replacing - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 175
COLOR] PRINTHEAD Type Error INCORRECT PIN Status Description A printhead is installed in the incorrect slot and the cover is closed. Open the printhead cover and put the printer If more than one printhead is incorrect, the INCORRECT SUPPLIES message is displayed. An incorrect PIN has been entered - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 176
://www.hp.com. For instructions on replacing ink cartridges and printheads, see "Replacing ink cartridges and printheads." The printer is initializing. Please wait. The printer is initializing. Please wait. Tray XX is open or has been removed. Insert or close Tray XX to allow printing to continue - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 177
it. Do this several times. If the problem persists, replace the ink cartridge. For more information about ordering ink cartridges, see "Ink cartridges" or visit http://www.hp.com. For instructions on replacing ink cartridges, see "Replacing ink cartridges." The printhead is either not installed or - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 178
[SIZE] MANUALLY FEED Error [TYPE] [SIZE] NO JOB TO CANCEL Status Description At least one supply is missing or is installed incorrectly in the printer, and another supply is missing, installed incorrectly, out, or low. Press (select button) for more information about specific ink cartridges and - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 179
NON HP CARTRIDGE IN USE Warning ORDER [COLOR] Error CARTRIDGE Warning ORDER [COLOR] PRINTHEAD Warning Description A new, non-HP ink cartridge has been installed. This message is displayed until you install an HP ink cartridge. Any printer repair required as a result of using non-HP supplies - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 180
" or visit http://www.hp.com. The printer has been paused and is currently off line. It will not process and print jobs currently in the queue. This feature is useful when performing minor maintenance tasks on the printer, like loading paper or replacing ink cartridges. Press (pause/resume button - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 181
automatically after printhead cleaning is complete. The Supplies Status page is being printed. Please wait. The usage page is being printed. Please wait. The printer is processing a print job that requires both sides of the paper to be printed on. The printer prints one side of the page, holds the - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 182
Status REINSTALL [COLOR] Error CARTRIDGE REINSTALL [COLOR] Error PRINTHEAD REINSTALL SUPPLIES Error REMOVE MEDIA IN Error TRAY 1 REPLACE [COLOR] Error CARTRIDGE REPLACE SUPPLIES Error B-12 Description The printer is printing a print job. Please wait. The printer is printing the Xth copy - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 183
be automatically detected by the printer paper trays. No action is required. A request to print multiple copies of a print job was received. The printer was unable to accept the request, and only one copy of the print job will be printed. Possible reasons could be problems with the memory, hard disk - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 184
that was being formatted when the error occurred. The printer's EIO card in slot X has overflowed its I/O buffer during a busy state. Press (select button) to resume printing. Some data will be lost. The printer's parallel buffer has overflowed during a busy state. Press (select button) to resume - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 185
41.3 UNEXPECTED SIZE IN TRAY XX Type Error 41.5 UNEXPECTED Error TYPE IN TRAY XX 55.X PRINTER ERROR Error 68.X PERMANENT Error STORAGE ERROR 68.X PERMANENT Error STORAGE FULL 68.X PERM. STORAGE Error WRITE FAIL 49.XXXXX PRINTER ERROR Critical error Description An incorrect media size - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 186
Message 53.XY.ZZ PRINTER ERROR 8X.YYYY EIO ERROR Type Critical error Critical error Description An error occurred on some memory of the printer. The EIO accessory card in slot X has encountered a critical error. B-16 ENWW - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 187
papers, HP 9-5 brochure papers, HP trays supported 6-1 browsers, embedded Web server 7-4 C cables Macintosh, connecting 2-13 part numbers 9-2 power cord, connecting 2-5 Windows, connecting 2-7 calibrating color 8-36 cancel job button 4-1 cards printing 6-17 trays supported 6-4 cartridges cover - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 188
Photo Paper, HP 9-8 trays supported 6-2 F factory default settings, restoring HP Jetdirect print servers 4-19 printer 4-16 feed problems 8-20 flashing lights 8-7, 8-8 Flip Pages Up 6-22 floppy disks, copying software to 2-8 fonts specifications 10-9 troubleshooting 8-13 Windows 2-8 formatting - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 189
specifications 10-4 status information 7-1, 7-5 troubleshooting 8-16, 8-17, 8-20 warranty 10-11 Inkjet paper trays supported 6-1 Inkjet paper, HP 9-5 inserting paper 6-6, 6-9 installing accessories 3-1 ink cartridges 2-6 Jetdirect print servers 3-4 memory 3-8 power cord 2-5 printheads 2-6 Windows - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 190
media 8-23 models, printer 1-3, 10-3 MS-DOS, settings 4-9 Multipurpose Paper, HP 9-5 multipurpose tray 3-1 installing 3-2 loading media 6-8 part number 9-1 transparencies, printing 6-18 troubleshooting 8-22 myPrintMileage 7-2, 7-9 N NetWare support 10-6 network protocols specifications 10-8 network - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 191
10-4 troubleshooting 8-3, 8-6 part numbers accessories 9-1 HP media 9-4 ink cartridges 9-4 printheads 9-4 pause/resume button 4-1 PCL 5c driver, printing from 6-13 PCL 6 driver, printing from 6-14 PDEs, Mac OS X 2-10 PDF files 1-1 personalities included 10-5 photo paper HP, ordering 9-7, 9-8 trays - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 192
Photo Paper, HP 9-7 trays supported 6-2 Premium Plus Photo Paper, HP 9-7 trays supported 6-2 Print Quality menu 4-12 print servers, Jetdirect Administrator's Guide 1-2, 3-7 configuring 4-18 EIO slot, locating 2-3 included 10-4 resetting 4-19 setting up 3-4 printer configurations 1-3 printer drivers - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 193
6-17 HP, ordering 9-5 loading 6-9 printing on 6-16 transparencies 6-18 trays supported 6-2 specifications compatible network protocols 10-8 environmental 10-10 media 6-1 paper handling 6-1 printer 10-3 system requirements 10-9 speed specifications 10-5 troubleshooting 8-10 start guide 1-1 Starter - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 194
-4 troubleshooting 8-3, 8-6 V voltage specifications 10-10 W warranty 10-11 Web Jetadmin 7-12 Web server, embedded accessing 7-4 e-services 7-9 Network pages 7-9 system requirements 7-3 websites customer support 10-1 HP shopping 9-1 network printing support 3-7 product support 1-2 weight, printer 10 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 195
wet pages, drying 8-16 Windows Customization Utility 2-8 installing software 2-7 online help 1-2 optional accessories, enabling 2-17 printing from 6-13 settings, changing 6-11 software components, included 2-8 Toolbox 7-1 wrinkled pages 8-16 ENWW I-9 - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 196
I-10 ENWW - HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 197
- HP 3000dtn | HP Business Inkjet 3000 series printers - (English) User Guide - Page 198
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