HP 3000dtn HP Business Inkjet 3000 series printers - (English) User Guide - Page 119
Colors on the printout do not match colors as they, appear on the screen
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ENWW z The printer is not configured correctly Print a Configuration page. If no color appears on the Configuration page, contact HP support. For instructions on printing a Configuration page, see "Printing a Configuration page." See "Telephone support" for information about contacting HP support. Colors on the printout do not match colors as they appear on the screen z The wrong printer driver is selected in the software application Make sure the correct printer driver is selected in the application. z The software application is interpreting colors incorrectly If extremely light or extremely dark colors are not printing correctly, the application could be interpreting these colors as white or black. Avoid using extremely light or dark colors, or use a different software application. z An incorrect media type is being used Some media types are not suitable for use with your printer. See "Media and paper-handling specifications." Bleeding colors are apparent in printout z The wrong media type setting is selected Some media type settings (such as a transparency setting) and print quality settings (such as Best) require more ink than others. Choose different print settings in the printer driver. Also, make sure that you have selected the correct media type in the printer driver. z An incorrect media type is being used Some media types are not suitable for use with your printer. See "Media and paper-handling specifications." z The ink cartridges have been refilled HP does not guarantee or support refilled ink cartridges. Refilling processes and the use of incompatible inks might disrupt the intricate printing system, potentially resulting in reduced print quality and even printer damage. To order new ink cartridges, see "Supplies" or the reorder number on the original HP ink cartridges. 8-19