HP 3390 HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical R - Page 347
Troubleshooting, Port communication, Overview, USB port connections, Device conflicts in Windows - scanner
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Engineering details Troubleshooting The following topics are described in this section: ● Port communication ● File to E-mail utility ● Standalone scrubber ● E-mail ● HP LaserJet Scan Port communication This section provides information on the following topics: ● Overview ● USB port connections ● Device conflicts in Windows Overview The HP LaserJet 3052/3055/3390/3392 all-in-one products include both a 10/100Base-T TCP/IP network port and a USB port. The HP LaserJet 3052/3055/3390/3392 all-in-one can be connected with either the 10/100Base-T TCP/ IP network port or the USB port. The HP LaserJet 3052/3055/3390/3392 all-in-one does not support connection over a parallel port. NOTE Do not connect both the 10/100Base-T TCP/IP network port and the USB port at the same time. USB port connections Hi-speed USB is an input/output mode that both PC and Macintosh computers support. A wide variety of consumer devices, such as digital cameras and scanners, also support USB. Hi-speed USB is the current standard. HP LaserJet all-in-one products are compatible with Hi-speed USB specifications. A USB host is distinct from a USB device. The HP LaserJet all-in-one products are USB devices. They can connect only to a USB host or a USB hub. Device conflicts in Windows When two-way communication cannot be established with the HP LaserJet all-in-one product, the Windows Device Manager might show a conflict. Conflicts should be resolved immediately, before continuing to troubleshoot two-way communication issues. The following sections contain a few guidelines for identifying and resolving these conflicts. NOTE USB connections for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one are supported only in Windows 98 SE, Windows Me, Windows 2000, and Windows XP. ENWW Troubleshooting 325