HP 381513-B21 HP Smart Array Controllers for HP Integrity Servers User Guide
HP 381513-B21 - Smart Array P800 Controller RAID Manual
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- HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 1
HP Smart Array Controllers for HP Integrity Servers User Guide Part Number 469987-002 March 2009 (Second Edition) - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 2
-Packard Company under license. Intended audience This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 3
the server...12 Installing the controller board...12 Connecting storage devices ...13 Connecting internal storage ...13 Connecting external storage ...13 SAS cable part numbers ...14 Updating the firmware ...15 Methods for updating the firmware (Windows or Linux 15 Configuring an array ...16 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 4
arrays ...38 Adding drives ...39 Diagnosing array problems...41 Controller board runtime LEDs...41 Runtime LEDs for E500 model ...41 Runtime LEDs for P700m model ...42 Runtime LEDs for P800 model...43 Battery pack notice ...51 Battery replacement notice...51 Taiwan battery recycling notice...52 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 5
3 Description Connector for mini-SAS port 1E (external), 4x wide Connector for mini-SAS port 2E (external), 4x wide 40-bit, 256-MB cache module (also known as array accelerator) CAUTION: Do not use this controller with cache modules designed for other controller models, because the controller can - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 6
pattern of these LEDs, see "Controller board runtime LEDs (on page 41)". Connector (not used on HP Integrity servers). Cache module (also known as array accelerator). Connector for the cable to an optional cache battery that upgrades the cache to BBWC. This connector is absent on some P700m models - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 7
SAS port 3I (internal), 4x wide SAS port 4I (internal), 4x wide Cache module (also known as array accelerator) (Optional) Batteries for cache module Two batteries are normally sufficient, but you can add a third battery to provide extra security against loss of system power. Summary of controller - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 8
0, 1, and 1+0; with cache battery, also RAID 5 Battery kit option Not supported on Integrity servers part number Cache size 40 bits, 256 MB I/O connection to PCIe x8 edge connector the system board *These dimensions exclude the board bracket. HP Smart Array P700m Controller features Feature - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 9
(internal + external) physical drives Maximum power required (approximate) RAID levels Battery kit option part number Cache size 25 W 0, 1, 1+0, and 5; with cache battery, also RAID 6 398648-001 72 bits, 512 MB (48 MB is used by the onboard processor) I/O connection to the PCIe x8 edge connector - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 10
required driver. If the server is using Microsoft® Windows®, continue as follows: 1. Load the controller driver from EBSU on the Smart Setup media. (To load the driver, select Load OEM Boot Drivers in EBSU. For more information about Smart Setup, refer to the HP Smart Setup Guide on the Smart Setup - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 11
The latest firmware, drivers, utilities, software, and documentation for HP Integrity servers are available on the support page of the HP website (http://www.hp.com/support/itaniumservers). Overview of the installation procedure 11 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 12
. If the cache module is absent, the controller will not boot. 5. Slide the controller board along the slot alignment guide, if one is present, and then press the board firmly into the slot so that the contacts on the board edge are properly seated in the system board connector. 6. Secure the - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 13
about supported drive models for a particular controller, see the controller-specific page on the HP website (http://www.hp.com/products/smartarray). Connecting internal storage 1. Power down the server. 2. Install hard drives, if necessary. If you want to group some of the drives in an array, they - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 14
the tab on the cable connector, insert the cable connector into the enclosure connector, and then release the tab. 4. Power up the enclosure. 5. Power up the server. SAS cable part numbers To order additional cables, use the option kit part number. Approximate cable length 1 m (3 ft) 2 m (6 ft - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 15
Updating the firmware Methods for updating the firmware (Windows or Linux) To update the firmware on the server, controller, or hard drives, use Smart Components. The most recent version of a particular component is available on the support page of the HP website (http://www.hp.com/support). Some - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 16
for instructions for using the utilities, see the Configuring Arrays on HP Smart Array Controllers Reference Guide. This guide is array with a suitable fault-tolerance (RAID) method. Comparing the utilities NOTE: A + in the appropriate column indicates that the feature or procedure is supported - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 17
stripe size Migration of RAID level or stripe size Configuration of controller settings Expansion of an array Creation of multiple logical drives per array ACU ORCA + -------- Using ORCA 1. Power up the server. POST runs, and any array controllers that are in the server are initialized one at - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 18
drives and the valid RAID options for the storage, format them using the instructions given in the operating system documentation. Using ACU For detailed information about using ACU, see the Configuring Arrays on HP Smart Array Controllers Reference Guide. This document is available on the Smart - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 19
drivers The drivers for the controller are located on the Smart Setup media. Updates are posted to the support page of the HP website (http://www.hp.com/support/itaniumservers). Installation instructions are provided with the drivers. Installing the Event Notification Service The HP Smart Array SAS - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 20
of the HP website (http://www.hp.com/support/itaniumservers). For installation instructions, refer to the downloadable file HP Insight Management Agents for Linux on Integrity Servers provided with the agents. If the new agents do not function correctly, you might also need to update Systems Insight - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 21
the cache module with equal force. 5. Install the new cache on the controller. Press firmly above each connector to ensure good electrical contact. (If the cache is not connected properly, the controller cannot boot.) 6. Install the controller in the server. Replacing the P700m cache battery CAUTION - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 22
the battery cable to the replacement battery. 11. Mount the battery case on the chassis wall. 12. Close the server access panel. 13. Reinstall the server in the enclosure. After installing a battery pack, you might see a POST message during reboot indicating that the array accelerator (cache) is - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 23
. 10. Position the replacement battery pack in the opening in the battery case as shown. The upper left edge of the battery is under the flanges on the pillars at the left edge of the opening, and the right side of the battery rests on the right pillars. Upgrading or replacing controller options 23 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 24
. The controller operates properly while the battery pack is recharging, although the performance advantage of the array accelerator is absent. When the battery pack has been charged to a predetermined level, the array accelerator is automatically enabled. Replacing a P800 cache battery CAUTION - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 25
replacing a battery, continue with the next step. o If you are only adding an optional third battery, go to step 9. 7. Separate the batteries. a. Turn the batteries over. b. Pull the lip on the right battery case away from the edge of the adjacent battery case (1). Upgrading or replacing controller - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 26
they are aligned. The batteries combine into one unit. 10. Install the battery clip. a. Position the clip so that the hinges on the clip are next to the appropriate hinge pillars on the batteries. b. Hold the clip at about 30 degrees to the batteries. Upgrading or replacing controller options 26 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 27
the controller board near the DIMM socket and at the top and right edges to minimize bending of the board. b. Position the batteries so that the pegs A on the underside of each battery are in the appropriate holes B on the controller board and pegs C are in slots D. Upgrading or replacing controller - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 28
the cache module (1). b. Push the clip firmly at both ends (2) until it clicks into place under the controller board. 13. Reinstall the controller in the server. After installing a battery pack, you might see a POST message during reboot indicating that the array accelerator (cache) is temporarily - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 29
Replacing the P800 cache module or controller CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning this procedure. 1. Close all applications, and then power down the server. This procedure flushes all data from the cache. 2. Observe - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 30
next step. o If you are replacing the cache module, pull it out of the battery assembly, install the new cache module in its place, and then go to the next step. 7. Install the cache module and batteries on the controller board. a. Hold the controller board near the DIMM connector and at the top and - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 31
the DIMM connector.) 8. Secure the battery clip to the controller board. a. Swivel the clip over the cache module (1). b. Push the clip firmly at both ends (2) until it clicks into place under the controller board. 9. Reinstall the controller in the server. Upgrading or replacing controller options - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 32
Replacing, moving, or adding hard drives Identifying the status of a hard drive When a drive is configured as a part of an array and connected to a powered-up controller, the condition of the drive can be determined from the illumination pattern of the hard drive status lights (LEDs). Item - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 33
event to the Microsoft® Windows® system event log and the HP Integrity System Event Log. • ADU lists all failed drives. For additional information about diagnosing hard drive problems, see the troubleshooting chapter in the server-specific service guide. Replacing, moving, or adding hard drives 33 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 34
any logical drives in this array that are configured with RAID 5 fault tolerance will fail. Compromised fault tolerance can also be caused by non-drive problems, such as a faulty cable or temporary power loss to a storage system. In such cases, you do not need to replace the physical drives. However - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 35
type (SAS or SATA) as the degraded drive. • Use replacement drives that have a capacity at least as great as that of the smallest drive in the array. The controller immediately fails drives that have insufficient capacity. In systems that use external data storage, be sure that the server is the - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 36
in the array can be replaced simultaneously. o In RAID 1+0 configurations, any drives that are not mirrored to other removed or failed drives can be simultaneously replaced offline without data loss. Automatic data recovery (rebuild) When you replace a hard drive in an array, the controller uses the - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 37
capacity and is a supported model. If these factors are not the cause of the problem, use a different drive as the replacement. Case 3: Another drive in the array has failed. A drive that has recently failed can sometimes be made temporarily operational again by cycling the server power. 1. Power - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 38
procedures, refer to the HP Array Configuration Utility User Guide. Moving drives and arrays You can move drives to other ID positions on the same array controller. You can also move a complete array from one controller to another, even if the controllers are on different servers. Before you move - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 39
ACU runs in the same environment as the normal server applications, you can expand array capacity without shutting down the operating system. For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide. The expansion process is illustrated in the following figure - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 40
that it had in the smaller array. When the expansion process has finished, you can use the liberated storage capacity on the enlarged array to create new logical drives. Alternatively, you can use ACU to enlarge (extend) one of the original logical drives. Replacing, moving, or adding hard drives 40 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 41
Diagnosing array problems Controller board runtime LEDs Immediately after you power up the server, the controller runtime LEDs illuminate briefly in a predetermined pattern as part of the POST sequence. At all other times during server operation, the illumination pattern of the runtime LEDs - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 42
which drive has failed, check the Fault LED of each physical drive connected to the controller. Port 2 is active. Port 1 is active. The controller is working on a command from the host driver. When the controller is in good health, this LED flashes every two seconds. Diagnosing array problems 42 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 43
. The controller ASIC has locked up and cannot process any commands. One of the server diagnostics utilities has detected a controller error. To determine which drive has failed, check the Fault LED of each physical drive connected to the controller. Port 4I is active. Diagnosing array problems 43 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 44
controller is working on a command from the host driver. CR505: Controller Heartbeat When the controller steadily Controller CPU activity level 0-25% 25-50% 50-75% 75-100% Battery pack LEDs battery charge and provide supplementary power to the cache microcontroller. Diagnosing array problems 44 - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 45
at least two days. The battery lifetime also depends on the cache module size. For further information, refer to the controller QuickSpecs on the HP website (http://www.hp.com). The cache microcontroller is waiting for the host controller to communicate. The battery pack is below the minimum charge - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 46
hp.com/support). • POST messages Smart Array controllers produce diagnostic error messages (POST messages) at reboot. Many POST messages are self-explanatory and suggest corrective actions. For more information about POST messages, see the troubleshooting chapter in the server-specific service guide - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 47
tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. For more information on static electricity or assistance with product installation, contact - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 48
label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 49
Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 50
and EU harmonized Telecom products (e.g. Bluetooth). This marking is valid for EU non-harmonized Telecom products. *Notified body number (used only if applicable-refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany BSMI notice Chinese - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 51
from the controller. • Do not expose the battery pack to water, or to temperatures higher than 60°C (140°F). • Do not abuse, disassemble, crush, or puncture the battery pack. • Do not short the external contacts. • Replace the battery pack only with the designated HP spare. • Battery disposal should - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 52
disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 53
ADG Advanced Data Guarding (also known as RAID 6) ADU Array Diagnostics Utility BBWC battery-backed write cache EBSU EFI-based setup utility EFI extensible firmware interface OBDR One Button Disaster Recovery ORCA Option ROM Configuration for Arrays POST Power-On Self Test Acronyms and abbreviations - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 54
(ADU) 45 array expansion 39 array, configuring 16 automatic data recovery (rebuild) 36 B batteries, replacing 21, 24 batteries, specifications 7 battery pack LEDs 44 battery replacement notice 51 board components, E500 5 board components, P800 6 BSMI notice 50 C cable part numbers 14 cables 49 cache - HP 381513-B21 | HP Smart Array Controllers for HP Integrity Servers User Guide - Page 55
cache module 21, 29 replacing the controller 29 ROM, updating 15 runtime LEDs 41 S spares, battery pack, part number 8 spares, cable part numbers 14 specifications, controller 7 static electricity 47 status lights, battery pack 44 status lights, controller 41 status lights, hard drive 32 storage
HP Smart Array Controllers for HP Integrity
Servers
User Guide
Part Number 469987-002
March 2009 (Second Edition)