HP 381513-B21 HP Smart Array P800 Controller for ProLiant Servers User Guide
HP 381513-B21 - Smart Array P800 Controller RAID Manual
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- HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 1
HP Smart Array P800 Controller for HP ProLiant Servers User Guide Part Number 432600-002 August 2007 (Second Edition) - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 2
Company under license. Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 3
...9 Preparing the server...9 Installing the controller board...9 Connecting storage devices ...10 Connecting internal storage ...10 Connecting external storage ...10 SAS cable part numbers ...11 Updating the firmware ...12 Methods for updating the firmware ...12 Configuring an array ...13 Utilities - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 4
Battery pack LEDs...34 Diagnostic tools ...35 Electrostatic discharge ...37 Preventing electrostatic notice ...39 Japanese class A notice ...39 Korean class A notice ...39 Battery replacement notice...39 Taiwan battery recycling notice...40 Acronyms and abbreviations...41 Index...42 Contents 4 - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 5
ports SAS port 3I (internal), 4x wide SAS port 4I (internal), 4x wide Cache module (also known as BBWC or array accelerator) Batteries for cache module (Two batteries are normally sufficient, but a third can be added to provide extra security against loss of system power.) Controller specifications - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 6
Relative humidity (noncondensing) RAID levels supported Type of edge connector PCIe transfer rate Number of SAS ports Maximum number of physical drives (using all four ports) Maximum number of logical drives Maximum size of a logical drive SAS transfer rate Spare battery part number Time required to - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 7
to the controller determines the RAID level that is autoconfigured when the server is powered up. For details, see the server-specific setup and installation guide or the HP ROM-Based Setup Utility User Guide. 3. Power up the server. The autoconfiguration process runs. 4. Update the server firmware - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 8
. 11. Power up peripheral devices. 12. Power up the server. 13. Update the controller firmware ("Methods for updating the firmware" on page 12). 14. (Optional) Set this controller as the boot controller using ORCA ("Setting a controller as the boot controller" on page 14). 15. (Optional) Change the - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 9
place with the retaining screw. If the slot alignment guide has a latch (near the rear of the board), close the latch. 6. Connect storage devices to the controller. (For details of the procedure, see "Connecting storage devices (on page 10).") 7. Close or replace the access panel, and secure it with - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 10
). For information about supported drive models, see the controller-specific page on the HP website (http://www.hp.com/products/smartarray). Connecting internal storage 1. Power down the server. 2. Install hard drives, if necessary. If you want to group some of the drives in an array, they must meet - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 11
a mini SAS 4x connector, pull back the tab on the cable connector, insert the cable connector into the enclosure connector, and then release the tab. 4. Power up the enclosure. 5. Power up the server. SAS cable part numbers To order additional cables, use the option kit part number. Approximate - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 12
server or controller component might be available on the support page of the HP website (http://www.hp.com/support). Components for controller and hard drive firmware updates are also available from the software and drivers page for storage products (http://www.hp.com/support/proliantstorage - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 13
you to perform many complex configuration tasks. For more information about the features of these utilities and for instructions for using the utilities, see the Configuring Arrays on HP Smart Array Controllers Reference Guide. This guide is available on the Documentation CD that is provided in the - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 14
on-screen instructions. If prompted to save the settings, do so. 6. If you want to configure or reconfigure an array on this controller, you can do this while you are still in ORCA. (For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide. This guide is - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 15
For more information about using RBSU, refer to the HP ROM-Based Setup Utility User Guide or the server setup and installation guide. These documents are both available on the Documentation CD supplied in the server kit. Setting the boot controller and controller order 15 - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 16
CD or the SmartStart CD that is provided in the controller kit. Updates are posted to the HP website (http://www.hp.com/support). Using the Support Software CD: Instructions for installing the drivers from the Support Software CD are given in the leaflet that is supplied with the CD. Using the - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 17
fire, or personal injury if the battery pack is not properly handled. Refer to "Battery replacement notice (on page 39)" before installing or removing any item that contains a battery pack. 3. Remove the controller from the server. 4. Pull the flanges on the battery clip outward (1), and then swivel - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 18
the lip on the right battery case away from the edge of the adjacent battery case (1). c. Slide the batteries apart (2). 8. Dispose of the exhausted or faulty battery using environmentally approved procedures ("Battery replacement notice" on page 39). Upgrading or replacing controller options 18 - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 19
the clip at about 30 degrees to the batteries. c. Push the clip at the hinges until the clip clicks into place. 11. Reinstall the batteries. a. Hold the controller board near the DIMM socket and at the top and right edges to minimize bending of the board. Upgrading or replacing controller options 19 - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 20
controller board and pegs C are in slots D. c. Slide the batteries toward the board bracket until they are firmly seated against the connectors on the cache module. 12. Secure the battery clip to the controller board: a. Swivel the clip over the cache module (1). Upgrading or replacing controller - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 21
recharges, although the performance advantage of the array accelerator is absent. When the battery pack has been charged to a satisfactory level, the array accelerator is automatically enabled. Replacing the cache module or controller CAUTION: Electrostatic discharge can damage electronic components - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 22
the next step. o If you are replacing the cache module, pull it out of the battery assembly, install the new cache module in its place, and go to the next step. 7. Install the cache module and batteries on the controller board. a. Hold the controller board near the DIMM connector and at the top and - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 23
in the DIMM connector. (When the cache module is correctly seated, the gold contacts on the cache module are completely hidden within the DIMM connector.) 8. Secure the battery clip to the controller board. a. Swivel the clip over the cache module (1). Upgrading or replacing controller options 23 - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 24
b. Push the clip firmly at both ends (2) until it clicks into place under the controller board. 9. Reinstall the controller in the server. Upgrading or replacing controller options 24 - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 25
Replacing, moving, or adding hard drives Identifying the status of a hard drive When a drive is configured as a part of an array and connected to a powered-up controller, the condition of the drive can be determined from the illumination pattern of the hard drive status lights (LEDs). Item - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 26
CD.) • ADU lists all failed drives. For additional information about diagnosing hard drive problems, refer to the HP Servers Troubleshooting Guide. CAUTION: Sometimes, a drive that has previously been failed by the controller may seem to be operational after the system is power-cycled or (for a hot - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 27
any logical drives in this array that are configured with RAID 5 fault tolerance will fail. Compromised fault tolerance can also be caused by non-drive problems, such as a faulty cable or temporary power loss to a storage system. In such cases, you do not need to replace the physical drives. However - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 28
type (SAS or SATA) as the degraded drive. • Use replacement drives that have a capacity at least as great as that of the smallest drive in the array. The controller immediately fails drives that have insufficient capacity. In systems that use external data storage, be sure that the server is the - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 29
cache • The brand, model, and age of the drives • The amount of unused capacity on the drives • For RAID 5 and RAID 6 (ADG), the number of drives in the array further drive failure until the rebuild has finished. Therefore, replace drives during periods of low activity when possible. When automatic - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 30
capacity and is a supported model. If these factors are not the cause of the problem, use a different drive as the replacement. Case 3: Another drive in the array has failed. A drive that has recently failed can sometimes be made temporarily operational again by cycling the server power. 1. Power - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 31
or missing drives, and no spare drive in the array is acting as a replacement for a failed drive. • The controller is not running capacity expansion, capacity extension, or RAID or stripe size migration. • The controller is using the latest firmware version (recommended). If you want to move an - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 32
is running in the same environment as the normal server applications, you can expand array capacity without shutting down the operating system. For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide. The expansion process is illustrated in the following figure - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 33
Diagnosing array problems Controller board runtime LEDs Immediately after the server is powered up, the controller runtime LEDs illuminate briefly in a predetermined pattern as part of the POST sequence. At all other times during server operation, the illumination pattern of the runtime LEDs - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 34
Controller CPU activity level 0-25% 25-50% 50-75% 75-100% Battery pack LEDs Battery Health LED. To interpret the illumination patterns of this LED, see the following table. BBWC Status LED. To interpret the illumination patterns of this LED, see the following table. Diagnosing array problems - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 35
about problems with arrays. The most important are: • ADU This utility is available on both the SmartStart CD and the HP website (http://www.hp.com/support). The meanings of the various ADU error messages are provided in the HP Servers Troubleshooting Guide. • POST messages Smart Array controllers - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 36
To use Server Diagnostics: a. Insert the SmartStart CD into the server CD-ROM drive. b. Click Agree when the license agreement appears, and click the Maintenance tab. c. Click Server Diagnostics, and follow the on-screen prompts and instructions. Diagnosing array problems 36 - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 37
tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. For more information on static electricity or assistance with product installation, contact - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 38
A digital device, pursuant to Part 15 of the FCC Rules. in accordance with the instructions, may cause harmful interference cables with metallic RFI/EMI connector hoods in order to maintain compliance these directives implies conformity to applicable harmonized European standards (European Norms - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 39
body number (used only if applicable-refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany BSMI notice Japanese class A notice Korean class A notice Battery replacement notice This component uses a nickel metal hydride (NiMH) battery pack - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 40
from the controller. • Do not expose the battery pack to water, or to temperatures higher than 60°C (140°F). • Do not abuse, disassemble, crush, or puncture the battery pack. • Do not short the external contacts. • Replace the battery pack only with the designated HP spare. • Battery disposal should - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 41
Data Guarding (also known as RAID 6) ADU Array Diagnostics Utility BBWC battery-backed write cache CPQONLIN NetWare Online Array Configuration Utility DIMM dual inline memory module LED light-emitting diode ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 42
LEDs 34 battery replacement notice 39 board components 5 boot controller, setting 14 BSMI notice 39 C cable part numbers 11 cables 38 cache, features 5 cache, replacing 21 Canadian notice 38 compatibility of parallel SCSI drives 10 compromised fault tolerance 27 configuring an array 13 connectors - HP 381513-B21 | HP Smart Array P800 Controller for ProLiant Servers User Guide - Page 43
38, 39, 40 replacing hard drives 25 replacing the batteries 17 replacing the cache module 21 replacing the controller 21 ROM, updating 12 runtime LEDs 33 S Server Diagnostics utility 35 spares, battery pack, part number 5 spares, cable part numbers 11 specifications, controller 5 static electricity
HP Smart Array P800 Controller
for
HP ProLiant Servers
User Guide
Part Number 432600-002
August 2007 (Second Edition)