HP 3PAR StoreServ 7400 2-node HP 3PAR SmartStart 1.2 Release Notes (QL226-9685 - Page 5

SmartStart cannot connect to remote host with non-default Administrator account

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• Quotation marks (") • Opening ([) and closing (]) square brackets 1.4.7 SmartStart fails to validate remote folder names that have multiple blank spaces (Issue 88779) Folders on a remote host are not validated correctly if their names contain consecutive spaces. Workaround: When mounting a volume in a folder on a remote host using the Add virtual volumes to Windows wizard, ensure that the folder's name does not contain consecutive spaces. 1.4.8 SmartStart cannot connect to remote host with non-default Administrator account (Issue 88371) The SmartStart host configuration and Add virtual volumes to Windows wizards fail to connect to a remote host as a user other than the built-in Administrator. Workaround: Due to security policies present in Windows Server, users other than the built-in Administrator may lose their administrative privilege when they manage a remote host. The built-in Administrator user is not affected by this policy. 1.4.9 SmartStart fails to install Host Explorer on remote host if run from a local folder with a certain name (Issue 86823) SmartStart fails to install Host Explorer on a remote host if SmartStart is running in a folder with a name that contains certain non-alphanumeric characters. Workaround: If SmartStart is copied from its CD to a folder on a hard drive, ensure that the folder's name does not contain the following characters: • Ampersand (&) • Open (() or close ()) parentheses • Open ([) or close (]) brackets • Open ({) or close (}) curly brackets • Open single quote (`) • Space ( ) 1.4 Known Issues with HP 3PAR SmartStart 5

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Quotation marks (“)
•
Opening ([) and closing (]) square brackets
1.4.7 SmartStart fails to validate remote folder names that have multiple blank spaces
(Issue 88779)
Folders on a remote host are not validated correctly if their names contain consecutive spaces.
Workaround
: When mounting a volume in a folder on a remote host using the
Add virtual volumes
to Windows
wizard, ensure that the folder's name does not contain consecutive spaces.
1.4.8 SmartStart cannot connect to remote host with non-default Administrator account
(Issue 88371)
The
SmartStart host configuration
and
Add virtual volumes to Windows
wizards fail to connect to a
remote host as a user other than the built-in Administrator.
Workaround
: Due to security policies present in Windows Server, users other than the built-in
Administrator may lose their administrative privilege when they manage a remote host. The built-in
Administrator user is not affected by this policy.
1.4.9 SmartStart fails to install Host Explorer on remote host if run from a local folder
with a certain name (Issue 86823)
SmartStart fails to install Host Explorer on a remote host if SmartStart is running in a folder with a name
that contains certain non-alphanumeric characters.
Workaround
: If SmartStart is copied from its CD to a folder on a hard drive, ensure that the folder's
name does not contain the following characters:
•
Ampersand (&)
•
Open (() or close ()) parentheses
•
Open ([) or close (]) brackets
•
Open ({) or close (}) curly brackets
•
Open single quote (`)
•
Space ( )
1.4 Known Issues with HP 3PAR SmartStart
5