HP 4500 HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab
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- HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 1
HP Color LaserJet 4500 DN Printer Getting Started Guide ________ - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 2
Part number: C4094-90920 First edition, 4/99 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard Company Limited. Windows, MS Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Hewlett-Packard Company 11311 Chinden - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 3
. HP Color LaserJet 4500 DN The HP Color LaserJet 4500 DN comes standard with 64 MB RAM, an HP JetDirect 600 N print server EIO network card for connecting to a network, a duplexer, and a 500-sheet paper feeder. Printer Cabinet An HP Color LaserJet 4500 series printer cabinet is available (part - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 4
52 t Task 17 Connect to the Printer 54 *You do not need to complete these steps if you do not use these features. For information on solving problems or obtaining additional software, see the following pages: Troubleshooting Checklist 56 Support Information 59 4 - Installation Checklist EN - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 5
HP Parts Direct Ordering at 1-800-227-8164 (U.S.) or contact your HP-authorized dealer. Additional information is available at http://www.hp.com. Setting Up the Printer Getting Started Guide Step-by-step instructions for installing and setting up the printer. HP JetDirect Print Server Software - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 6
Using the Printer Online User Guide Detailed information on using and troubleshooting the printer. Available for installation on your computer from the CD-ROM that came with the printer. If you would like a hard copy, print the User Guide using your printer. Quick Reference Guide Tips and quick - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 7
Easy Product Registration You can now register yourself as an HP LaserJet printer user on the HP Web Registration site at: http://www.hp.com/go/ColorLaserPrinter_register. EN Easy Product Registration - 7 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 8
. You can install the user guide while you are installing the printer software, or you can install it later. When you install the user guide, both the guide and Adobe™ Acrobat Reader are installed in the HP LaserJet folder. To access the online user guide: Windows 95 and Windows NT 4.0 On the Start - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 9
requires the following type of location: q a sturdy, level surface (do not tilt the printer more than 2°) that is large enough to accommodate all four corners of the printer q space around the printer, as shown above q a well-ventilated room with no abrupt changes in temperature or humidity q room - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 10
sheet paper feeder) 4 Printer Guides: getting started guide and quick reference guide 5 Four Toner Cartridges: cyan (C), magenta (M), yellow (Y), and black (K) 6 Software CD-ROMs: include printer drivers and software, network administrator utilities, the online user guide, and the HP JetDirect Print - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 11
printer at a later date. WARNING! 2 This printer weighs approximately 57 kg (125 lb). The printer weighs 77 kg (169 lb) with Tray 3 and the duplex printing accessory installed. HP a 2° angle), able to support up to 77 kg (169 lb.), and must support all four corners of the 500-sheet paper feeder. EN - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 12
from the box. Note For easier assembly during placement, line up the outside, beveled edges of the 500-sheet paper tray, the duplexer, and the printer. 4 4 Use the guide pins on the 500-sheet paper feeder to align the duplex printing accessory. CAUTION Avoid bending the - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 13
pins on the duplex printing accessory to align the printer. CAUTION Avoid bending the guide pins while lowering the printer. 8 Gently lower the printer onto the 8 duplex printing accessory. 9 Remove the protective film from the printer control panel. 10 Remove all external packing tape from - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 14
Task 3 Install the Power Cord 1 1 Locate the power cord that shipped with the printer. 2 Locate the standby button (power switch) on the front of the printer. 3 The standby button has two positions: in (power on) and out (standby mode-the fans remain on). Make sure that the standby 2 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 15
5 5 Insert thesshort duplexer power cord on the back of the duplexer into the power receptacle on the back side of the printer. 6 Connect the power cord to a grounded power outlet. 6 EN Task 3 - 15 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 16
input trays, see the online user guide. CAUTION Do not use DeskJet (inkjet) transparencies in your printer. The transparencies can become overheated and melt, causing serious damage to your printer. Hewlett-Packard recommends using HP Color LaserJet Transparencies. HP products are designed to work - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 17
1 To load Tray 1: 1 Pull up the tray extension and slide the media-width guides all the way open. 2 Load media with the print side (side to be printed on) facing the printer. Load up to 150 sheets of 75 g/m2 (20 lb) stock. Slide the media in until 2 it sits squarely in the - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 18
the printer and place it on a flat surface. Remove the packing tape from the tray. 2 Slide out the orange packing spacers from both sides of Tray 2 ( [1] ). Then press the bottom plate and remove the middle packing spacer ( [2] ). 3 Set the rear media-length guide by squeezing the guide adjustment - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 19
in front. Be careful not to bend the corners of the media. Bent corners will prevent the media from feeding reliably. 7 Slide the media-width guides in until they hold the media firmly in place 7 without bending it. 8 Insert Tray 2 into the - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 20
press the bottom plate and remove the middle packing spacer ([3]). 3 3 Squeeze the guide release latch on the rear media-length guide and slide the guide to fit the media size you are loading. 4 Slide the media-width guides all the way open by squeezing the release latch. 4 20 - Task 4 EN - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 21
media under the Fill tabs. Do not load paper above the Fill tabs. (Fill tabs are displayed and circled in 6 illustration 5.) 6 Slide the media-width guides in until they hold the media firmly in place without bending the media. 7 Turn the media-size knob on the side of Tray 3 to the - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 22
change or install the control panel overlay: 2 1 Locate the control panel overlay that came in the printer box and remove it from the bag. If you are installing an overlay, rather than replacing one, skip to step 4. Otherwise continue to step 2. 2 Gently lift out on both sides of the overlay - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 23
4 4 To install the new overlay, position it over the control panel and install the top side first. Insert the top tabs on the overlay into the slots on the printer face. Then push the overlay up and push in the bottom. 5 Snap the overlay firmly onto the control panel. 5 EN Task 5 - 23 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 24
1 To change the display language: 1 Press and hold the SELECT key on the printer control panel while you turn the printer on by pressing the standby button (power switch). Continue holding SELECT until the control panel displays SELECT 2 LANGUAGE (in English), and then release SELECT. 2 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 25
the control panel displays: TONER POSITION CYAN = MISSING Note If the control panel does not display the 5 message above in the language you selected, press the printer standby button (power switch) to turn the printer off and then repeat the instructions for changing the display language - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 26
the following instructions. 4 Push the dark gray release button on the side of the printer ( [1] ) and open the printer's top cover ( [2] ). 5 The cartridge slot for the cyan toner 4 cartridge is visible. Lift up the flap that partially covers the cartridge slot. The correct toner color is - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 27
the blue arrow on the printer. 10 Be sure that the tab on the other end of the toner cartridge aligns with the notch on the cartridge slot. If the tab does not fit in the notch when you insert the toner cartridge, the toner 9 is the wrong color for that cartridge slot. 10 EN Task 6 - 27 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 28
(the control panel side of the printer) should point straight down. 12 Slide the toner cartridge down into the slot until the cartridge stops. 13 Rotate the toner cartridge toward the back of the printer (within the cartridge slot) until the cartridge stops. The cartridge shutter opens to reveal the - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 29
control panel, press VALUE + once to prepare the printer for the next toner cartridge. When the printer is ready, the control panel displays: TONER POSITION: (color) = MISSING 17 Install the other three toner cartridges by repeating steps 4 17 through 16. Install them in the following - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 30
shut. Wait while the printer runs an internal color calibration. The calibration takes a few minutes. When the printer is ready, the control 4 panel displays READY. CAUTION If you need to ship the printer in the future, remove the toner cartridges and imaging drum before shipping. 5 30 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 31
Task 8 Set PowerSave and Test Printer Operation 1 PowerSave reduces power consumption when the printer is not in use. The factory default setting for PowerSave is on, and the time setting is one hour. The instructions below explain how to change the time setting and how to turn PowerSave off - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 32
until PRINT 2 CONFIGURATION appears. 3 Press SELECT to print a configuration page. 4 After about 30 seconds, the configuration page prints. If it does not print, see the "Troubleshooting Checklist" in this book. 3 Leave the printer turned on and continue to the next task. 4 32 - Task 8 EN - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 33
to the Network (Optional) The HP Color LaserJet 4500 DN printer comes with the HP JetDirect J3113A print server, which supports RJ-45 (unshielded twisted pair) for 10Base-T or 100Base-TX networks. RJ-45 (10Base-T or 10/100Base-TX) connection To connect to a 10Base-T or 10/ - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 34
even lock the CANCEL JOB key. When the printer control panel is locked, unauthorized users who try HP software, which comes on the software CD-ROM, is easier to use than an ASCII escape sequence. For instructions on locking the control panel by using either HP JetAdmin software or the HP LaserJet - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 35
you must use an MS-DOS® or Windows ASCII editor to create the commands. The commands must also be sent to the printer by using a DOS COPY command or the PJL Technical Reference Manual. For a copy of this manual, contact your HP-authorized dealer. q To lock or unlock the printer control panel if a - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 36
meters (30 ft) in length. The cable (HP part number C2946A) is included with the HP Color 2 LaserJet 4500 printer. It must be purchased separately for the HP Color LaserJet 4500 N and 4500 DN printer. To connect a parallel cable: 1 Press the printer standby button (power switch) to turn the - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 37
Note Your system will sense the printer if it is Plug and Play compatible. Follow the directions on your screen. To install the complete software package, cancel Plug and Play and continue to the next task. Continue to the next page for instructions on verifying communication between the computer - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 38
. Now you can install the software to work with the new HP Color LaserJet 4500 printer. - OR - If an error message appears in the printer control panel display, see the troubleshooting section in the printer's online user guide for information. - OR - If the printer neither prints the directory list - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 39
Before you or other users can print to the printer, the software (printer drivers and optional printing utilities) must be installed on any computer printing to the printer. The software is on the CD-ROM that is included in the box with the printer. This section provides overviews of the CD-ROM - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 40
and the online user guide (optional) on the computer that is connected to the printer. For instructions, see Task 13, "Install the Software". Once the software is installed, installation is complete-unless you need to select a different printer port for the printer driver. If you need to select - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 41
see the Macintosh section in Task 13, "Install the Software". 3 In the Chooser, configure a printer driver for the new printer PPD. For instructions, see the HP LaserJet Printing Guide for Macintosh, v. 2.5, an online Help file located in the HP LaserJet folder that is installed on the hard disk. On - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 42
, install the software and the online user guide (optional) on either your network administrator's workstation or on the network server. For instructions, see Task 13, "Install the Software". 2 If the printer was not configured for the network when it was set up, use HP JetAdmin software to remotely - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 43
Clients". 4 Install the software onto client workstations. For instructions, see Task 16, "Install the Software for Network Clients". 5 Users connect their workstations to the printer by either selecting the new port to which the printer is connected (Windows) or by configuring a driver with the new - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 44
Use the instructions below that best match your operating system and network environment. Windows The setup software detects both the version of Windows that you are running and the language that is selected in your operating system. The setup software then installs printer drivers and software that - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 45
Note 3 Insert the HP Color LaserJet 4500 Printing System and Documentation CD-ROM that contains your language into the CD-ROM drive. 4 In Windows 3.1 or Windows NT 3.51, click Run from the File menu in Program Manager. In Windows 9x or Windows NT 4.0, if AutoPlay is bypassed, click Start, and then - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 46
user-selected options: • Printing system Readme file • Printer drivers and associated Readme files • Uninstaller • Online user guide • HP FontSmart utility • HP JetAdmin software 9 Single User: When you are prompted to choose a port for the printer, select the Local Port option: • Use an Existing - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 47
the instructions on the screen to install the online user guide (optional). Single User: Once the installer has installed the chosen software and you have restarted Windows, the software installation is complete. Network Administrator: After installing the chosen software, configure the printer on - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 48
same for a network administrator, a network client, and a single user. Install the software on any computer that will be printing to the printer. If the computer is connected to the printer by a LocalTalk (Printer Port) or EtherTalk connection, the AppleTalk (or Network) Chooser must be configured - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 49
CD-ROM in the "jetadmin" directory. Or, you can download the latest version of HP JetAdmin or HP Web JetAdmin from HP Customer Care Online at http://www.hp.com/support/ net_printing. For more information on HP JetAdmin, see the HP JetDirect Print Server Software Installation Guide. EN Task 14 - 49 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 50
disk images of the installation software onto a public directory. The software's Disk Copy option lets you copy disk images only for Windows operating systems to a designated directory. To create disk images with Disk Copy: 1 Insert the "HP Color LaserJet 4500 Printing System and Documentation" CD - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 51
You also can use a file management tool such as Windows File Manager or XCOPY to copy disk images. If you want to copy disk images for Windows 9x in Spanish, the path on the CD-ROM is: D:\image\win95\sp\\disk1 (where is the driver you are using such as PCL or PS). EN Task 15 - 51 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 52
Installs user-selected options: • Printing system Readme file • Printer drivers and associated Readme files • Uninstaller • Online user guide • HP FontSmart utility • HP JetAdmin software Note To install the end-user software onto a Windows NT workstation, you must have ADMINISTRATOR PRIVILEGES on - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 53
to the network printer may need to install the HP JetAdmin software on their workstations. For more information, see the chapters on peer-to-peer networks in the HP JetDirect Print Server Software Installation Guide. OS/2 For installation instructions, see the installation Readme.hp file in the - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 54
-user software on a client workstation, connect the printer drivers to the proper printer port. This enables the client to print to the printer. The procedures for connecting to a port vary, depending on your operating system. Use the instructions below that apply to your operating system. Windows - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 55
on the screen. q In Windows NT 4.0, use the Add Printer Wizard in the Printers folder to connect to a network printer. Macintosh For instructions on configuring the printer in the Chooser, see the HP LaserJet Printing Guide for Macintosh, v. 2.5, in the HP LaserJet folder that is installed on the - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 56
Ensure your configuration parameters are correct. See the troubleshooting section in the HP JetDirect Print Server Software Installation Guide. For more messages and solutions, see the chapter called "Solving Problems with the Printer" in the online user guide. 56 - Troubleshooting Checklist EN - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 57
troubleshooting section of the HP JetDirect Print Server Software Installation Guide. HP JetDirect 10/100TX print server If the printer contains an optional HP to the network. q Check the HP JetDirect configuration page. The message "LOSS OF CARRIER ERROR" indicates that the print server failed to - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 58
Full-duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5 Turn the printer on and check the print server operation. If the print server fails to link, contact a local HP-authorized dealer or service representative. 58 - Communicating With an Optional - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 59
over your modem, we suggest these services: World Wide Web URL-Printer drivers, updated HP software, plus product and support information may be obtained from the following URLs: in the U.S. http://www.hp.com in Europe http://www2.hp.com Printer drivers may be obtained from the following - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 60
: Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). Extended Service 1-800-446-0522 HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 61
Worldwide In addition to the phone numbers listed below, the online user guide contains worldwide sales and service addresses and phone numbers for countries/regions not listed here. Customer Support Worldwide Customer Support and Product Repair Assistance for the U.S. and Canada: Call 1-208-323 - HP 4500 | HP Color LaserJet 4500 DN Printer - Getting Started Guide, not orderab - Page 62
(continued) In-country/region support numbers: If you require support after your warranty has expired, additional product repair services, or if your country/regions is not listed below, refer to the Worldwide Sales and Service Offices section in the online user guide. Argentina 787-8080 Japan
HP Color LaserJet 4500 DN
Printer
Getting Started Guide
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