HP 4500 HP Color LaserJet 4500, 4500 N, 4500 DN Printer - User Guide, C4084-90 - Page 139
Clearing Paper Jams, Tips for Avoiding Paper Jams
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Clearing Paper Jams The following pages illustrate how to clear paper jams in specific areas of the printer. Tips for Avoiding Paper Jams q Verify that media is correctly loaded in the input trays and that all length and width guides are correctly set. q Try turning over the stack of media in the tray. q Do not print on torn, worn, or irregular media. q Do not print on previously printed media. q Verify that the media you are using is within the maximum and minimum specifications that the printer supports. See the media specifications table in the chapter on common printing tasks. q Verify that the input tray is configured for the type of media loaded. (When Tray 1 is in TRAY 1 MODE=CASSETTE mode, verify that the tray is configured for the size of media loaded.) q Verify that input trays are not overloaded. q Avoid fanning media. Fanning media causes static electricity, which can lead to media jams. q Remove all portions of jammed media to avoid repeated jams. q After removing media that has jammed, inspect other areas of the printer to verify that all media has been removed. q Reassemble all pieces of torn media to confirm that you have the entire sheet. q If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. See the Warranty and Support Information appendix for worldwide customer support numbers. EN Chapter 9 139