HP 7850 User Guide - Page 40

Printed photos are not fitting to the paper as desired. Solution ● You may have loaded the photo paper incorrectly. Load the photo paper with the side to be printed facing down. ● The photo paper may not have fed into the printer correctly. Try the following: - If you have a paper jam, see To clear a paper jam. - Load one sheet of photo paper at a time. ● You may have selected the wrong layout. For information, see Selecting a photo layout. ● See the HP Photosmart online printer help for information on how to optimize photo quality. Bluetooth printing problems Before contacting HP Customer Care, read this section, or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your Bluetooth device. My Bluetooth device cannot find the printer. Solution ● Make sure the Bluetooth device is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data. ● You may be too far from the printer. Move the Bluetooth device closer to the printer. The maximum recommended distance between the Bluetooth device and the printer is 10 meters (30 feet). ● Make sure that your Bluetooth device is compatible with the printer. For more information, see Specifications. No page came out of the printer. Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see Printer specifications. Print quality is poor. Solution The photo you printed may be low resolution. For better results, set the digital camera to a higher resolution. Photos taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print. HP Photosmart 7800 series User's Guide 37