HP 8/20q HP StorageWorks 8/20q Fibre Channel Switch Installation and Reference - Page 44
Installing feature license keys, Configuring Call Home to HP Services (optional)
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Installing feature license keys For information about available license keys, see "Feature licenses" (page 20). To install a license key using QuickTools: 1. Open the Switch Menu and select Features to open the Feature Licenses dialog. 2. In the Feature Licenses dialog, click Add to open the Add License Key dialog. 3. In the Add License Key dialog, enter the license key in the Key field. 4. Click Get Description to display the upgrade description. 5. Click Add to upgrade the switch. Allow a minute or two for the upgrade to complete. To upgrade a switch using the command line interface, see the feature command in the HP StorageWorks 8/20q Fibre Channel Switch Command Line Interface Guide. Configuring Call Home to HP Services (optional) Call Home to HP Services is supported for the 8/20q Fibre Channel Switch. • If you have already configured Call Home to HP Services for other HP products using Remote Support Client (RSC), which is part of the Remote Support Pack (RSP), then to configure Call Home to HP Services for the 8/20q Fibre Channel Switch, you must add the switch as a managed system to HP Open Service Event Manager (OSEM) and then configure SNMP traps in the switch. • If you have not already configured Call Home to HP Services, then you must set up a Central Management Server (CMS) to run HP Systems Insight Manager (SIM), which will direct the installation of RSP applications to support Call Home to HP Services. Role of the Remote Support Software Manager When you install RSP, Remote Support Software Manager (RSSWM) is also installed on your CMS. RSSWM downloads required and recommended software components, including the required software components listed below, which are used to allow communication with HP Services, contract and warranty entitlement capabilities and to provide on-site analysis. • Remote Support Client (RSC) • Remote Support Common Components (MC3) • Remote Support Eligible Systems List • Open Service Event Manager (OSEM) • Web-Based Enterprise Services (WEBES) These and other software management options you select are downloaded by RSSWM. Once configured, RSSWM will download and install updated versions as they become available according to the policies selected during the configuration of RSSWM. Role of OSEM and versions required OSEM collects and formats problem reports from various HP customer systems, including the 8/20q Fibre Channel Switch. OSEM uses the Ethernet (LAN) connection on the switches to receive event notifications through SNMP traps sent from the switches, and then sends automated notification messages to local e-mail recipients (if so configured) and to HP Services through RSC. These applications, in turn, send the event message over the internet to HP Services. OSEM version1.4.5 and SIM 5.1 (which includes RSP version 5.05) are the minimum versions required to support 8/20q Fibre Channel Switch Call Home to HP Services. 44