HP 8/20q HP StorageWorks Simple SAN Connection Manager 3.10 Release Notes (569 - Page 5

Installation issues, EVA issues, On Microsoft Windows Server 2008 and Windows Server 2008 R2 - storageworks manual

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Installation issues • Linux installation issue with RHEL 5: For certain distributions, such as Red Hat Enterprise Linux 5, the installation CD is automounted using the following CD label: # /media/HpInstallx.x/ If this occurs, the CD can be mounted with the no-execution flag, causing the installation script to fail. Installation failure is indicated by the following error message: # ./install_smb.sh bash: ./install_smb.sh: /bin/sh: bad interpreter: Permission denied Workaround: Manually unmount the installation CD. For example, if the CD was automounted in /media/HpInstallx.x, enter the following commands to remount the CD: # unmount /media/HpInstallx.x # mkdir -p /mnt/cdrom # mount /dev/cdrom /mnt/cdrom If the unmount command fails with a busy warning, ensure that you have closed any applications and consoles using the CD media. • On Microsoft Windows Server 2008 and Windows Server 2008 R2, the MSA2000 uses the native Microsoft MPIO. Use the following procedure to configure MPIO for all Windows 2008 systems in your SAN. To activate MPIO: 1. Select Start > Settings > Control Panel. 2. Double-click the MPIO icon. 3. Select the second tab, Discover Multi-Paths. The MSA2000 should appear as HP LOGICAL VOLUME in the Others section in the Device Hardware ID. 4. Select the HP LOGICAL VOLUME entry, and then click Add. EVA issues • EVA configuration: SSCM has the following restrictions when managing an EVA array: • SSCM cannot remove host definitions from the EVA. • After adding a port to a host definition, SSCM cannot remove the port. • HP Command View EVA offers flexibility in the configuration of an EVA. However, SSCM may not operate as expected if an array was configured using HP Command View EVA. You can use either SSCM or HP Command View EVA to configure an array, but not both. Note that you can use HP Command View EVA to delete unwanted entries in an array's configuration (such as a host or port that has been physically removed). • EVA login account: If the EVA login user name is changed, use the HP VDS Configuration Utility for EVA to re-enter the new user name and password. This utility is installed with the EVA VDS hardware provider and can be launched from Start > Programs > Hewlett-Packard > Hardware Providers. • EVA4400 not discovered on startup: The EVA4400 is not discovered on startup of SSCM. Workaround: If your SAN contains an EVA4400, ensure that all HP Command view EVA installations in the SAN are running HP Command View EVA 8.0 or later. HP StorageWorks Simple SAN Connection Manager 3.10 Release Notes 5

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Installation issues
Linux installation issue with RHEL 5:
For certain distributions, such as Red Hat Enterprise Linux 5,
the installation CD is automounted using the following CD label:
# /media/HpInstallx.x/
If this occurs, the CD can be mounted with the no-execution flag, causing the installation script to
fail. Installation failure is indicated by the following error message:
# ./install_smb.sh
bash: ./install_smb.sh: /bin/sh: bad interpreter: Permission denied
Workaround:
Manually unmount the installation CD. For example, if the CD was automounted in
/media/HpInstallx.x
, enter the following commands to remount the CD:
# unmount /media/HpInstallx.x
# mkdir —p /mnt/cdrom
# mount /dev/cdrom /mnt/cdrom
If the unmount command fails with a busy warning, ensure that you have closed any applications
and consoles using the CD media.
On Microsoft Windows Server 2008 and Windows Server 2008 R2
, the MSA2000 uses the native
Microsoft MPIO. Use the following procedure to configure MPIO for all Windows 2008 systems
in your SAN.
To activate MPIO:
1.
Select
Start
>
Settings
>
Control Panel
.
2.
Double-click the MPIO icon.
3.
Select the second tab,
Discover Multi-Paths
.
The MSA2000 should appear as HP LOGICAL VOLUME in the Others section in the Device
Hardware ID.
4.
Select the
HP LOGICAL VOLUME
entry, and then click
Add
.
EVA issues
EVA configuration:
SSCM has the following restrictions when managing an EVA array:
SSCM cannot remove host definitions from the EVA.
After adding a port to a host definition, SSCM cannot remove the port.
HP Command View EVA offers flexibility in the configuration of an EVA. However, SSCM may
not operate as expected if an array was configured using HP Command View EVA. You can
use either SSCM or HP Command View EVA to configure an array, but not both.
Note that you can use HP Command View EVA to delete unwanted entries in an array's con-
figuration (such as a host or port that has been physically removed).
EVA login account:
If the EVA login user name is changed, use the HP VDS Configuration Utility
for EVA to re-enter the new user name and password. This utility is installed with the EVA VDS
hardware provider and can be launched from
Start
>
Programs
>
Hewlett-Packard
>
Hardware
Providers
.
EVA4400 not discovered on startup:
The EVA4400 is not discovered on startup of SSCM.
Workaround:
If your SAN contains an EVA4400, ensure that all HP Command view EVA install-
ations in the SAN are running HP Command View EVA 8.0 or later.
HP StorageWorks Simple SAN Connection Manager 3.10 Release Notes
5